PROFESSIONAL SUMMARY:

• My experience includes over 17+ years working with various functions in Business Analysis, Quality engineering and Project Management in various domains such as BFSI
• Healthcare, Trading, eLearning solutions, Application Packaging, Automobile, Telecom, Media advertisement, Contract Life Cycle Management. me have extensive experience in roles such as Project management and
• Business Analyst with excellent noledge to teh full Software Development Life Cycle (SDLC) methodologies frame works and processes. me possess expertise in Software Development Life Cycle (SDLC), Object Oriented Analysis and Design and Agile Methodology.
• Experience in JAD Sessions, Live Meetings, and Interviews. My noledge and experience include all areas of project life cycle in a highly structured change management environment using both proprietary methodologies, Agile Techniques.
• me have an exceptional record of delivering cost - TEMPeffective, high-performance technology solutions to meet challenging business demands. Some of teh key responsibilities include but not limited to conceptual design through documentation, implementation, user, quality review, and enhancement, cross functional stakeholder management, creation of various artefacts, assist with product roadmap and strategies, work very closely with sales, delivery & marketing team for RFX. me have also been accountable for teh project execution right from kick off till delivery and post implementation support.
• Provides leadership, direction, expertise, and hands-on assistance to multiple teams and line management of a team of software engineers
• Well versed in project management tools like MS Project for project planning, Project scheduling. Organized JAD sessions to gather requirements at various stages. Good understanding of Project Process and ability to analyze business problems and identify solutions. Worked extensively with teh team to meet business requirement, create prototypes, and analyze workflow.
• Experience in dealing with web services, web technology related application, SAP Hybris & SFDC CRM solutions and experience in infrastructure design changes
• Well versed in creating Business Requirement Documents, User Requirement Specification, and Functional Requirement Specifications. Experienced in creating Data Flow Diagrams, Use Cases, State Diagrams, Sequence Diagrams, Component Diagrams, Use Case Diagrams & Activity diagrams.
• Seasoned in good documentation practices and working in sprints of teh project in Scrum
• Prepared documentation to conduct user acceptance testing, flow charting techniques using UML
• Proficient in performing GAP analysis and impact analysis by identifying existing technologies, documenting teh enhancements to meet teh end-state requirements
• Assisted QA team in developing Test Scripts, Test Cases and Test Plans for teh User Acceptance testing
• TEMPEffective in executing multiple tasks and assignments ahead of schedule. Strong Image for dedicated teamwork, high energy, work ethics and commitment with capability to handle new technologies and situations.
• Seasoned self-starter with excellent communication and analytical skills, documentation, project planning and interpersonal skills with excellent team player qualities

TECHNICAL SKILLS:

• MTM, Quality Center/ALM with BPT framework
• Jira, Bugzilla, MS Test Manager, Azure DevOps
• SQL Queries, Basic Unix commands
• Hadoop, Hive, HQL
• SharePoint 2010, 2013
• SOAP UI, Postman, Swagger
• QTP, Test Complete
• Hybris, cockpit, Hybris Management Console
• Order Management, Product Catalogs, Workflows
• Enterprise Sonic Bus Messages monitoring
• Enterprise Collaboration Tool - Confluence, QMS
• MS Office, advance skills in Excel, MS Visio
• Salesforce
• Tableau

PROFESSIONAL EXPERIENCE:

Business Analyst/ QA Manager

Confidential

Responsibilities:

• Requirement gathering, define specifications from user requirements, write User Stories, provide logic and acceptance criteria for development of user stories
• Assist to PO in defining epics, product features, product backlogs
• Serve as SME to teh technology team
• Create teh field mapping document for complex data and keep it updated
• Possess a strong understanding of application solutions and functional processes
• Sound understanding of databases and SQL/HQL query writing skills
• Expert in conducting Business Requirements Gathering sessions in teh form of questionnaires and business scenarios with teh end users, senior client business, IT executives and communicate to developers
• Develop various use cases, workflow, screen mock-ups, and conversion requirements
• Create user manual and creation of application material
• Focused on process improvement, documentation, process flows, facilitate workshops across teams
• ETL testing in Hadoop, data analysis to draw conclusions by evaluating large data sets and connect teh analysis with true business impact
• Conduct UAT testing
• Timely escalations and risk mitigation strategies
• Worked on an international rollout for a very complex billing successful project
• Involved in quality assurance phase planning, coordination an implementation of QA strategy for overall project.
• Provide & coaching to teh team
• Interview, mentor/coach and manage testing team from offshore/onshore

Project Manager/Business Analyst

Confidential

Responsibilities:

• Create user stories, prepare burn down & velocity charts, manage product backlog
• Create wireframes, Hands-on in API testing
• Plan sprints, estimate team effort, develop work breakdown structure
• Managed UI & SFDC project in Sales Cloud, Service Cloud. Managed all validation between UI to Salesforce including field mapping etc
• Managed Hybris project for a B2B & B2C platforms
• Introduced data analytics to provide helpful statistics for teh business decisions
• Monitoring and mitigating project risks, given on SFDC to team
• EVA reporting and detailed status reporting to various stakeholders, timely escalations, and mitigations
• Resolve dependencies & conflicts and manage timely deliveries
• Planning and overseeing teh projects to ensure they are completed on time and within budget with agreed scope, monitor progress, keep stakeholders informed with teh timely statuses
• Oversee all aspects of teh projects
• Coordination between internal teams and vendors

QA Manager

Confidential

Responsibilities:

• Provide strategic direction to leads and team
• Entire release ownership from QA delivery perspective
• Estimation, capacity planning
• Define and track test metrics, including code coverage & quality
• Managed and responsible for manual & automation testing deliverables and teams
• Creation of code review template, PMD Tool integration
• Generation of various matrices for various stakeholder reporting

Associate QA Manager

Confidential

Responsibilities:

• Hands on in functional, security & performance testing for teh products developed using Cloud Technology
• Build and manage testing team from teh scratch, train teh team, accountable for team performance. Resolve team conflicts and motivate teh team

Sr QA Engineer

Confidential

Responsibilities:

• Design Test Plan, test scenarios, test cases & test execution
• Member of testing COE
• Lead teh team, assign tasks and resolve their queries
• Status reporting, Key team member in testing data fixes
• QTP using VB scripting

Sr Software Engineer

Confidential

Responsibilities:

• Worked as a back-up for test lead
• Design test cases, Test execution and bug reporting, daily status reporting