PROFESSIONAL SUMMARY:

• Resourceful Business Analyst looking for a challenging position that will leverage my acquired technical, organizational, client management, and leadership skills that will deliver value to both the business and the customer.
• Over 5years of Business Analysis experience with in - depth knowledge of business processes in Banking and Financial Industries.
• A thorough understanding of the Software Development Life Cycle (SDLC) including but not limited to the various concepts such as Requirement gathering, extensive exposure in writing BRD, FRD specifications, performing data analysis, resolving complex business problems, designing process, and creating Requirement Traceability Matrix (RTM).
• Experienced in documenting requirements using Unified Modeling Language (Use case and Activity Diagrams) also building business Process Flow Charts Using MS VISIO Tool and designing prototypes using AXURE.
• Skilled in reviewing Test Cases making sure they are in accordance with requirements and assist the overall testing process by activities such as Change and Defect Management and conducting User Acceptance Testing (UAT)
• Strong understanding of various SDLC Methodologies such as Waterfall and Agile with hands on experience.
• Proactive in identifying, managing, and controlling risks.
• Experience in Data mapping used SQL queries to filter data within MySQL.

TECHNICAL SKILLS:

SDLC Methodologies: Waterfall, Agile.

RDBMS: SQL Server

Visual Modeling Tools: AXURE, MS Visio, Draw.i0.

QA Testing: Test Plan Creation, Manual Testing

Tools: et: JIRA and HP ALM, MS-SharePoint, Data mapping, Elicitation, documentation, GAP Analysis, Requirement analysis, Business process analysis.

SOFT SKILLS:

• A strategic thinker and planner who understands and implements change to improve business processes and operations.
• Possess a detailed-oriented nature with excellent communication, analytical thinking, and problem-solving skills, as a result, recognized for being a valued team player.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Business Analyst/Project Manager

Responsibilities:

• Document business processes and write detailed functional solution document (FSD) and business requirement document (BRD), software requirement specification (SRS) and use case speciation.
• Liaising between cross-functional teams, top management clients, users and any stakeholders involved in the project.
• Experience in creating business process using UML class diagrams.
• Manage projects up until delivery by preparing process documents like project plan, project reporting status, issues and risk mitigation plan/reports, creating user stories in TFS (Team foundation Services) and formalizing UAT plans.
• Manage small/large releases alongside projects and data conversion
• Experience with data modeling, data mapping, data matrix reports and data validation
• Manage wave relevant countries data conversion

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

• Thoroughly studied the basic systems to have a clear understanding of the current business process and associated system workflow.
• Conduct GAP Analysis to understand new business model and additional functionalities to be incorporated into the new online and mobile application.
• Participate in JAD sessions for better understanding, refining of requirements, prioritizing and conducting brainstorming sessions with the stakeholders and SME’s using the MOSCOW technique.
• Conducted multiple interviews to clarify requirements in order to design use cases, document UC specifications and converting them into functional requirement specifications (FRS).
• Documented “as is” and “to be” process flows in the Business Requirement Document (BRD) and the Use Case Specification Documents.
• Use Rational Requisite Pro as a requirement gathering tool, analyzed requirements, as well as created Use cases, Use Case Diagrams and Activity Diagrams using MS Visio.
• Participate in various architectural development sessions to provide technical teams with a better understanding of the requirements.
• Carried out detailed business analysis with Waterfall and Agile Methodology.
• Assisted QA team by reviewing test cases and clarifying requirements to ensure complete coverage of requirements.
• Manage requirement changes and ensuring traceability using RTM tool.
• Assisted in conducting UAT sessions to gain user confidence and approval

Key Technologies: Software Development Life Cycle - Waterfall and Agile methodologies, RTM (Requirement Traceability Matrix), MS VISIO, SQL, UML, JAD and MOSCOW techniques.

Confidential, Atlanta, GA

Jr. Business Analyst

Responsibilities:

• Worked with business users through daily calls and meetings to define product feature requests such as MICR data and CAR (Courtesy Amount Recognition), articulate business requirements specifications, and change request; documented requirements and transform them into functional and technical requirements specifications for developers.
• Participated in meetings and web conferences as well as JAD sessions with different stakeholders; analyzed and came up with suggestions providing resolution for deposit image view quality.
• Documenting artifacts including, but not limited to, functional Requirement specifications (FRS), and the use case specifications.
• Collaborating with other team members in reviewing requirements, Modeled business process flows using UML, Use Case Diagrams, Activity and Sequence Diagrams.
• Conducted daily defect status and progress meeting reports with QA team; carried out defect tracking using HP-Quality Center for identifying and documenting all issues, functionality gaps and new functionality needs.
• Involved in monitoring process flows and created business process verification plans, conducted and wrote user test check list manual for UAT phase.

Key Technologies: UML 2.0, Windows XP, MS Office, MS Visio and HP-Quality Center 9.2

Confidential, Chicago, IL

Small Business Consultant

Responsibilities:

• Pro-actively acquiring, retaining, and deepening business relationships.
• Reaching sales goals by cross-selling through, on and off-site lead cultivation, business development and relationship management.
• Working proactively with Branch and District managers to improve processes and customer relationships
• Acting as key branch salesperson, consistently strived #1 in personal sales and service goals.
• As a senior business Consultant mentored new hires in their role to achieve sales goals and high levels of customer service.
• Facilitate stakeholder’s meetings to identify business needs, elicitation, goals as well as feasibility and Risk Analysis to identify the business critical and high-risk areas of application.
• Utilized Agile Methodology in providing better value to the clients and superior online experiences for customers upon releases.
• Created business requirements, user stories and UML activity diagrams to create Proof of Concept (POC) deliverable model to envision the new internet banking concept.
• Assisted in documenting organizational roles and responsibilities by team and level of ownership using the RACI Matrix.
• Actively involved in the releases of software to end users (Westpac Staff), allowing for continual feedback and improvements.
• Participated in JAD sessions, facilitated UAT, QA testing, and integration testing with stakeholders and business users.

Key Technologies: Agile and Waterfall Methodology, RACI Matrix, UML, MS-Office, and MS Visio

Skills: Gained expertise in interacting with Stakeholders, Subject Matter Experts (SMEs) and Technical team.