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Business Analyst Resume Profile

Summary:

  • Senior Business Analyst with extensive experience in business process analysis/modeling, business requirements gathering, database design and development of Web Based, and Client/Server applications. Expertise in Finance, insurance, Business Process Engineering, Systems/ Solutions Engineering, Strategic Planning, and Systems Analysis. Strong oral and exceptional written business communication skills.
  • Over all Eight years of professional experience as a Business Analyst
  • Extensive experience in heath care domain
  • Extensive experience in analyzing and requirements gathering and writing system functional specifications including use cases.
  • Excellent in Developing and evaluating business process Models.
  • Proven success as a business analyst through the years, providing a well-balanced understanding of business relationships, business requirements, and technical solutions.
  • Strong experience in RUP Business Modeling process.
  • Expertise in UML class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams as a business analysis methodology for application functionality designs using IBM's Rational Rose.
  • Solid understanding of Business Process definition, Risk Analysis and SDLC methodologies.
  • Excellent in Developing and evaluating business process Models.
  • Design and review of various documents including the Software Requirement Specifications SRS , Business requirements document BRD , Use Case Specifications, Functional Specifications FSD , Systems Design Specification SDS , Requirement Traceability Matrix RTM and testing documents
  • Proven success as a business analyst through the years, providing a well-balanced understanding of business relationships, business requirements, and technical solutions.
  • Professional experience in business analysis, operations management and development, design, documentation and testing.
  • Excellent Analytical, methodical, and resourceful approach to problem solving, identifying and documenting root causes and corrective actions to meet short and long term business and system requirements.
  • Effective in executing multiple tasks and assignments ahead of schedule. Created and maintained effective budgets.
  • Advised management on improvement strategies, Competitive Profitability Analysis.
  • Excellent in Business proposal Risk Assessment. Highly effective management and organizational skills with ability to prioritize.
  • Exposure to Client/Server, Web Application developmental tools and Software development and design.
  • Demonstrated ability to identify root causes of problems, consider both the long and short-term impact of proposed solutions and develop workable solutions. Ability to manage Multiple project tasks with changing priorities and tight deadlines. Ability to work well in a team. Open to Team related tasks, team meetings, team interaction and conference calls.
  • Demonstrated ability to work well with a wide variety of people at various levels, foster cooperation and collaboration among individuals in the work unit, help team resolve conflicts constructively and ability and willingness to communicate when help is needed. A Self starter with a positive attitude, willingness to learn new concepts and acceptance of challenges.

Technical Skills:

Software/Hardware: OOAD OOA/OOD , RUP, UML, SDLC, Waterfall, QA, WAP, CVS, TEAMMATE, MS Access, SQL Server, MySQL, PL/SQL, Oracle DBA, DB2. Windows 98/2000/XP, basic UNIX, HTML, basic DHTML, basic XML, MS Office Suite-Excel Macros, Project, Visio, Adobe Photoshop, Flash, Rational- Rational Rose, Rational XDE, DOORS, Cobol, RequisitePro, CaliberRM, Crystal Reports, various NIKU products, C, C , Sharepoint, Docushare, BASIC, Intermediate level-Visual Basic

Employment History:

Confidential

Sr. Business Analyst

Responsibilities

  • Gathered, analyzed, documented business and technical requirements from both formal and informal sessions and validate the needs of the business stakeholders.
  • Performed Cost benefit, ROI and ROM studies
  • Conducted user interviews and documented business and functional requirements.
  • Performed Requirement Analysis and developed UML Use Cases, Activity Diagrams using Rational Rose to understand the requirements.
  • Completed the documentation of Claims Scenario's for the source system
  • Analyzed the existing claims process and specific business rule logic will be applied in the ACP model.
  • Involved in creating business processes and modeling diagrams using Rational Unified Process RUP .
  • Created use case scenarios and documented workflow and business process.
  • Documented requirements associated change requests with requirements and connected requirements with Use cases.
  • Understood the requirements of the Sales and Marketing team
  • Incorporated Rational Unified Process RUP to create Requirement Document Specifications using Visible Analyst.
  • Performed extensive data modelling to differentiate between the OLTP and Data Warehouse data models
  • Identified/documented data sources and transformation rules required populating and maintaining data warehouse content.
  • Responsible for creating test scenarios, scripting test cases using testing tool and defect management for Policy Management Systems, Payables/Receivables and Claims processing.
  • Involved with all the phases of Software Development Life Cycle SDLC methodologies throughout the project life cycle.
  • Served as conduit for managing system requirements between the business and the software development team.
  • Queried database using SQL
  • Worked directly with users of the Multi-Channel Desktop to gather and document their business requirements. Followed up with the users to test the implementation, achieved sign-off and continued to move the system toward go-live.
  • Worked hands on with the Multi-Channel Desktop to test it to ensure it meets the business requirements.

Environment: Windows XP Professional, Oracle9i, MS Access 2000, MS Excel, RUP, Oracle, UML, Rational Rose, Requisite Pro, Clear Case 2002, Rational Clear Quest 2002, MS Office suite, MS Visio 2003.

Confidential

Sr. Business Analyst

Responsibilities

  • Worked with the account managers, managements, and report requestors to gather requirements, get report requests.
  • Wrote Business Requirements, analyzed them and tested them.
  • Owned the entire reporting process. Interacted with the ETL team, developer s , management, and account holders to get the requirements, document them, design templates, and write specifications.
  • Designed report templates based on the requests by account managers.
  • Designed Functional Specification Documents for the reports.
  • Conducted meetings with insurance brokers
  • Analyzed trading partner specifications and created EDI mapping guidelines.
  • Extensive use of Excel to create Functional Specification Documents Templates.
  • Designed the process flow diagrams for flow of information and report creation process.
  • Worked with a cross functional team including Sales and Marketing
  • Conducted RAD sessions for the report users, requestors, and the developers.
  • Prepared Need Analysis Documents of the requirements gathered through JAD sessions.
  • Documented all the changes in the initial templates and was responsible for Release Management.
  • Reviewed Requirements deliverables for delivery timeline.
  • Used MS Visio to create Flow diagrams and Use Case Diagrams.
  • Created presentations explaining the entire report development process, while drawing a comparison between the legacy the new report.
  • Coordinated with the developer, on day-to-day basis, during the development process.
  • Tested the report for its content.
  • Created Test Scripts Test Scenarios to check report content, layout, and parameters.
  • Worked on Report Re-engineering Project and made enhancements to the system flow.
  • Modified System flow diagrams using SDLC.
  • Tracked the defects in legacy reports as per account managers and end users. Compared the results and tracked the differences in excel
  • Reviewed Stored Procedures for reports and wrote test queries against the source system SQL Server to match the results with the actual report against the Data mart Oracle .
  • Worked with ETL team during the upload process.
  • Helped with Data Mapping between the data mart and the Source Systems.
  • Worked as a liaison between the Business and Technology Department.
  • Enhanced communication lines between executives, managers, and peers

Environment: SQL Server 2000, Windows, HL7 v2.X, Crystal Reports, Oracle, Mantis Defect Tracking, UML, MS Office, MS Visio

Confidential

Sr. Business Analyst

Responsibilities:

  • Studied the CMS regulation for reporting requirements.
  • Attended HIPAA training
  • Work closely with Business Owners and Stakeholders to outline Business Requirements using Rational requisite pro.
  • Work with System analyst and IS teams to understand the flow of data.
  • Reviewed and analyzed data from various sources.
  • Identified gaps and performed gap analysis with respect to CMS requirements
  • Created Mapping Documents, Report Mockups and modified existing report mockups as to CMS requirements and finalized for development
  • Provide technical expertise as an early engagement to different modules and enhancements to access impacts and define scope.
  • Formulated logical statements of business requirements researched and evaluated alternative solutions and recommend the most efficient solution for system design.
  • Review requirements and understand technical recommendations and constraints, and develop comprehensive and accurate functional specifications Data Mapping, and process flows.
  • Work with Compliance and Regulatory operations to follow and monitor different IT process bound by CMS Regulations.

Environment: Windows XP, Business Objects, MS Excel, Word, Visio, power point, SQL, DB2, SAS database

Confidential

Business Analyst

Responsibilities:

  • Gather requirements by conducting meetings and brainstorming sessions with end users and SME and document them using Requisite Pro - the documentation tool offered by Rational.
  • Extensively involved in data modeling
  • Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database
  • Gathered requirements and modeled the data warehouse and the underlying transactional database
  • Perform Gap Analysis of the processes to identify and validate requirements.
  • Identified/documented data sources and transformation rules required populating and maintaining data warehouse content.
  • Conducted meetings and understood the requirements of the sales and marketing team
  • Organize requirements into high level Use Cases and low level Use Case Specifications and modeled them into UC, Activity and Sequence Diagrams using Rational Rose and MS Visio.
  • Apply UML notations and methodology in developing models that accurately represent the business process and workflows and clearly communicate them to the stakeholders.
  • Worked with various users including insurance brokers
  • Facilitate JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication.
  • Coordinate and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines
  • Assure that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
  • Review the Test Plan developed by the testing team for testing the application.
  • Assist the QA personnel in the creation of Test Cases using Rational Test Manager.
  • Involved in performing version control and defect tracking activities using Rational ClearCase and Rational ClearQuest.

Environment: PL/SQL, SQL Server, XML, Windows 95/98/2000, ODBC, Internet Explorer and Netscape, Web Logic, UNIX, Rational Req. pro, clear case, Rational Rose, Clear Quest, UML, Ms Visio, Ms Project

Confidential

Business Analyst

Responsibilities:

  • Gathered user requirements and directed developers for practical deliverables.
  • Worked with the full SDLC, elicit, analyze and define requirements.
  • Conducted JAD sessions with the clients to identify the requirements.
  • Worked with the software architects / developers to ensure that the applications conform to customer requirements.
  • Used Rational Unified Process RUP for streamlining the team's development activities.
  • Followed the UML based methods using Rational Rose to create: Use Cases, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams.
  • Worked extensively with insurance brokers
  • Participated Testing and Evaluation of projects at established integration points to assess progress and identify key functionality issues.
  • Tracked UAT issues/bugs and prepared reports.
  • Performed job of contact point for all stakeholders business, legal, compliance, development .
  • Documented monthly status reports for enhancement and modification requests for the development team to assist them in efficient tracking and monitoring of open issues of the project

Environment: UNIX, MS Power Point, MS Excel, Rational Rose, System Analysis, Load Runner, Crystal reports, SQL.

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