RPA Process Architect, Workday Production Support Farmington, CT

SUMMARY

30+ years of leadership, innovation, flexibility, execution and accountability in a range of business environments.
History of improving quality and availability of data used to drive business decisions.
Subject matter expert, trainer and mentor for a variety of enterprise processes, systems and applications.

Areas of expertise

PROFESSIONAL EXPERIENCE

Confidential, Farmington, CT

RPA Process Architect, Workday Production Support

Responsibilities:

Implement robotic automations for Workday and other HR applications.
Identify potential automation candidates and perform analysis to determine suitability for automation and potential return on investment.
Manage Software Development Life Cycle from requirements to post - production support.
Develop and maintain executive-level reporting of Key Performance Indicators for automations in production.

Confidential, Hartford, CT

Manager, HRIS & Analytics

Responsibilities:

Administer HR applications for 2700 employee, non-profit free-standing children’s hospital.
Control flow of upgrades, patches and feature advances for HR systems.
Direct HRIS team of 3 analysts responsible for reporting and analytics, data maintenance and application configuration.
Maintain import/export processes for ancillary systems.
Develop and administer training for all HR system users.
Lead project to identify and implement new Enterprise Resource Planning system, with scope external to HR including Finance, Payroll, Supply Chain and Grants Management.
Partner with IT to assign appropriate priority to HR requests.
Implemented new Training system and Confidential Recruiting Management) systems.
Performed database level uploads and managed all mass data updates

Confidential

HR Functional Area Support

Responsibilities:

Provide support and consultation to all HR functional areas including Confidential, Benefits, Employee Relations, Training & Development, and Organizational Effectiveness.
Use Lean Six Sigma techniques to eliminate waste and achieve optimal efficiency.
As member of HR Leadership Team, participate in the ongoing review and improvement of all HR projects including workforce engagement, coaching, appraisals, performance improvement, compensation structure and overall HR strategies.

Confidential

Reporting & Analytics

Responsibilities:

Write and distribute reports using tools such as QlikView/QlikSense, ReportSmith, Crystal Reports, and Confidential Reporting.
Develop and prepare monthly analytics and ad hoc reports.
Maintain data integrity for all HR data through exception reporting.
Produced all mandated compliance reports such as Confidential -1, New Hire Reporting in accordance with required deadlines.
Work with payroll team to maintain pay, federal and state tax, and benefit deduction accuracy.
High level of expertise in business applications including Excel, Access, Smartsheet.
Advocate for the use of self-service, “just in time” reporting.
Represent HR on a cross-functional team tasked with the development of an organization-wide reporting portal.

Confidential, Shelton, CT

Manager, HRIS/Payroll

Responsibilities:

Managed 30-state payroll.
Improved scalability to facilitate 100% growth in employee count while reducing payroll staff.
Trained all managers to use Manager Self Service to improve turnaround and reduce errors in personnel changes.
Improved executive level reporting for all HR and payroll data.
Managed migration from Ceridian to Confidential as HR/Payroll system.
Successfully led transition of 500 contingent employees from 1099/PEO to W-2 employees, resulting in significant cost savings.

Confidential, Norwalk, CT

Senior Manager, Database Operations

Responsibilities:

Managed staff of 65 people processing over 10 MM pieces of mail annually.
Worked with programmers to improve speed and reliability of scanning and reduce need for manual data input.
Developed robust QA process and associated incentive program.
Led successful effort to outsource entire operation, from RFP to implementation.
Introduced new reporting technologies.
Led effort to redesign navigation for online sales channel, reducing calls into contact center.
Designed and executed self-service process to allow purchasing staff to maintain product availability, decreasing database staff requirements by 30%.