PROFILE:

• A seasoned Professional with experience in both Underwriting, Reinsurance and Insurance Claims Technology Projects
• Vast experience in developing good relationship with colleagues and clients.
• Constantly championing new product developments to meet client’s business needs.
• Adept at documenting requirements, facilitating stakeholder engagement for Software delivery projects.

TECHNICAL SKILLS:

SKILLS: Business Analysis and Agile

TOOLS: JIRA, Confluence, Rally, Doors, Mural and Box

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Coaches and guide 4 Scrum Teams for the Claims BAU ART Division
• Assists Product Owner with Scaled Agile Framework through PI Planning and ad - hoc reporting
• Removes impediments for the Development Team that were identified during Daily Stand Up
• Work with Release Train Engineer to prioritize teams’ Epics and Features in preparation of PI Planning
• Facilitates Break-Out Sessions during the PI Planning Event
• Work with Product and Business Owners to identify WSJF
• Work with Development Team to identify Acceptance Criteria and “Definition of Done”
• Collaborate with Stakeholders and Scrum Team to create Business Requirements and User Stories
• Develop a knowledge of system capabilities and functions of assigned application software. Use this knowledge to recommend optimal solutions to business requirements that best leverages the product.
• Coaching and mentoring team members on agile standards and best practices.
• Provides advice and consultation to junior Business Analysts on more difficult and complex assignments and implement ways to reuse requirements across projects.
• Ensure that proposed system features, and requirements meet user needs and satisfy business objectives and initiatives.
• Monitor project progress using Rally Software (Agile iterative development software) for cross functional team collaboration.
• Identifying a Scrum Team’s gaps in the Scrum Framework and leading them to adopt new practices by focusing on Scrum Values, Agile Manifesto values and principles.
• Writing Agile User Stories with Acceptance Criteria and breaking them down into smaller tasks.

Confidential

Sr. Business Analyst

Responsibilities:

• Coached team members on Agile Standard and Practices
• Monitored project process using JIRA software.
• Reviewed existing system capabilities workflows and limitation..
• Analyzed clients busines requirements and processes though document analysis interview workshop, and workflow analysis.
• Tracked and monitored internal system notifications for proactive response and communication of any outages or system down time.

Confidential

Sr. Business Analyst

Responsibilities:

• Led all the Scrum Ceremonies (i.e.Sprint Planning Sessions, Demo Review, Retrospective and Daily Stand Up)
• Worked on a Retail Reporting application that helps retail clients manage and track critical sales data that is crucial to their business
• Worked with cross functional teams to negotiate technical dependencies and craft timelines and plans for integrated product releases
• Worked with stakeholders to identify requirements on the Opportunity Tracker Project
• Facilitated discussions with Development Team to finalize “Acceptance Criteria, Definition of Done, and “Definition of Read
• Collaborated with Data Analysts for Dashboard reporting

Confidential, Philadelphia

P&C Assistant Account Manager

Responsibilities:

• Maintained account files in an orderly sequence according to established procedures.
• Entered all required data into AMS to maintain current file data.
• Reviewed commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by the company s carriers.
• Ensure accuracy and completeness of files and verify that all necessary documentation is complete in the file.
• Completed file audits on new and renewal business and assesses the quality of risk selection and Adherence to established underwriting procedures and regulations.
• Prepared and processed binders of insurance, policies, endorsements, certificates of insurance, audits and cancellations as defined in the company procedures manual as directed by CSR.
• Secured loss runs and experience modification worksheets on assigned accounts.

Confidential

Senior Business Analyst/Project Manager

Responsibilities:

• Requirements elicitation from SMEs and Operations Group, various teams on business side for translation into various business artifacts for the flow documentation
• Worked actively in the project setup phase. Studied the artefacts of the project from the client and involved in developing the project plan including JAD Session Coordination.
• Reviewed existing system capabilities workflows and limitations.
• Developed RACI Matrix, Use Case Diagrams, Application Process Flow and Entity Diagrams
• Performed iterative system analysis and documentation utilizing SDLC methodology.
• Executed extensive User Acceptance Testing and adhoc testing
• Participated on project teams implementing new Application modules, features, or functionality.
• Utilized Microsoft Visio for flowcharting PowerPoint for management presentations Access for information management and Project for project tracking.
• Monitored project progress using Rally Software (Agile iterative development software) for cross functional team collaboration.

Confidential

Senior Manager

Responsibilities:

• Acted promptly while exercising sound, objective, and consistent judgment in making underwriting decisions.
• Treated all underwriting information with utmost confidentiality, and used it only for the express purpose of evaluating and classifying the risk;
• Experienced in underwriting commercial, general liability insurances, contractors all risk and bonds;
• Determined root causes of errors by reviewing results against existing guidelines, processes and/or training to determine action plans for improvement;
• Provided analytical support of actual results against budget and feasibility of proposed business strategies;
• Consolidated data reports and deliveries to help drive data-based strategic decision making;
• Created and maintained compliance reports that identify discrepancies within the department;
• Completed file audits on new and renewal business and assesses the quality of risk selection and adherence to established underwriting procedures and regulations
• Analysis of special risks/oil and gas business for reinsurance placement with local or foreign underwriting companies.

Confidential

Senior Analyst

Responsibilities:

• Within delegated authority level, analyzed and underwrite new and renewal business Confidential ’s underwriting and pricing guidelines to ensure a profitable book of business.
• Utilized underwriting guidelines and Company best practices to ensure regulatory compliance.
• Demonstrated complex decision-making with little or no supervision, providing recommendations where appropriate to maximize profitability.
• Assisted less experienced underwriters in the handling of complex accounts.
• Directed underwriting assistants and clerks in coding, policy issuance, statutory filings, endorsement requests and basic underwriting activities.
• Premium Payment Reconciliation/Analysis and Confirmation of premium position for credit control purposes.