SUMMARY

• BA Lead with 10+ years of experience in quality assurance, development, testing and requirement analysis across various domains like e - commerce, Financial Trading, Banking, Payment processing and POS.

• Adept at requirements gathering and understanding various aspects of application.
• Functional requirement gathering and requirement analysis
• Excellent analytical abilities and problem-solving skills
• A very quick learner for new technologies
• Skilled at managing small to medium teams

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Perform Requirement gathering, Impact analysis and feasibility analysis.
• Work closely with business owners and end users to ensure smooth operations, and assist them in order to meet their reporting requirements
• Draft and maintain business requirements and align them with functional and technical requirements.
• Share the facilitation of daily stand-up, retrospective, backlog grooming and iteration planning meetings serving in a Scrum Master role.
• Revised and wrote user stories based on missing or new requirements established by project stakeholders utilizing the JIRA tool.
• Good experience in developing test scenarios, Requirement Traceability Matrices, test cases and test scripts, writing test plans.
• Involved in Requirements review, Functional document review, Test review and key resource for UAT phase and production roll-out.
• Perform competitive/market analysis for the new feature.
• Proficient in collaborating with Business Analysis team to analyze BRD, FSD, and Use Case Model to get clear understanding of the proposed application.
• Strong experience in managing offshore team and coordinating with development team.
• Wrote various technical requirements related to backend/middleware applications like TIBCO, Solr etc.
• Worked in EOM phase 1 as a single point of contact for inventory related analysis between ecom and Dom team.
• Worked on sku watermarking, vendor skus and inventory thresholds.
• Worked on all ATC views and inventory sync into ecom tables
• Wrote complex sql queries and performed data base testing.
• Subject matter expert in Gift registry application, JDA, Confidential, DS and Tibco.

Confidential

Business Analyst

Responsibilities:

• Strong experience in API-automation (Web Service) using Soap/Rest.
• Strong analytical skills for analyzing the business requirements, business rules/processes and system requirements.
• Well acquainted with all phases of Test Development Life Cycle and Software Development Life Cycle.
• Strong experience in application testing and requirement gathering for applications developed using SDLC Models such as Waterfall Method, RUP, V-model and Agile Methodologies.
• Strong experience in writing complex sql queries using sql server management studio
• Experienced in GUI testing, End-to-End testing, Integration testing, Regression testing, Cross browser testing, Performance testing and UAT (User Acceptance testing).
• Experience in Database/Backend application analysis used Oracle & SQL Server.
• Subject matter expert in e-commerce, POS (point of sale) and Retail applications.
• Deep understanding of payment processing and banking transactions with NACHA, SWIFT and CHIPS and Fed wire Protocols.
• Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
• Evaluate risks related to requirements implementation, testing processes, project communications, and training
• Liaise between business and technical personnel to ensure a mutual understanding of processes and requirements.
• Involved in Requirements review, Functional document review, Test review and key resource for UAT phase and production roll-out
• Proficient in collaborating with Business Analysis team to analyze BRD, FSD, and Use Case Model to get clear understanding of the proposed application.
• Expertise in managing the defect tracking lifecycle process - logging defects, prioritizing defects, estimation, follow-ups, generating summary reports using Quality Center, JIRA and TFS.
• Strong experience in managing offshore team and coordinating with development team throughout the system’s testing to ensure bug-free product.
• Performed Requirement gathering, Impact analysis, design, development, testing, deployment & maintenance of new reporting requirements

Confidential

Business Analyst

Responsibilities:

• Report defect found during test cycles and Track the defects and retest fixed programs
• Assisted in creating Entity Relationship Diagrams and executed SQL Queries on the database.
• Developing and execution of test plans, test cases based on business requirements of the application
• Involved in Black Box testing of the application.
• Executed test cases for various testing stages like Functional testing, Integration tests and regression test.
• Performed Exploratory /Ad hoc testing.
• Used ETL tool for Data Migration.
• Used Load Runner for performance testing.
• Work closely with business owners and end users to ensure smooth operations, and assist them in order to meet their reporting requirements
• Expertise in testing the enterprise SOA applications.
• Strong experience in web services requirement analysis and testing.
• Subject Matter expert on IVR related testing.

Confidential

Business Analyst

Responsibilities:

• Draft and maintain business requirements and align them with functional and technical requirements.
• Share the facilitation of daily stand-up, retrospective, backlog grooming and iteration planning meetings serving in a Scrum Master role.
• Revised and wrote user stories based on missing or new requirements established by project stakeholders utilizing the JIRA tool.
• Involved in Requirements review, Functional document review, Test review and key resource for UAT phase and production roll-out.
• Testing all the registry related functionalities in comparison with legacy ATG application.
• Integration testing with Grapp and DS/DOM
• Registry search by invoking Solr API’s.
• Work closely with business owners and end users to ensure smooth operations

Confidential

Business Analyst

Responsibilities:

• Worked with business owners and architect to define the requirements
• Identified the gaps and current requirements from the data flow diagram
• Identified various uses cases as an end user.
• Helped testing team in preparing test data and identifying various integration point
• Performed integration testing and API testing.
• Performed Requirement gathering, Impact analysis, design, development, testing

Confidential

Business Analyst

Responsibilities:

• Worked with business owners and architect to define the requirements.
• Wrote detailed requirements as an individual story into JIRA
• Performed Requirement gathering, Impact analysis, design and testing.
• Worked closely with various stake holders in identifying the requirements and design
• Identified gaps and did feasibility analyses by studying current system
• Performed integration testing and helped testing team identifying various test scenarios
• Acted as a liaison between business owner, testers and development team

Confidential

Business Analyst

Responsibilities:

• Prepared a business requirements document and identified various use cases.
• Worked closely with various stake holders including Vendor.
• Performed Requirement gathering, Impact analysis, design and testing.
• Worked with offshore team in translation of the requirements by conducting various Webex sessions.
• Helped identifying and documenting various use cases
• Identified various edge cases and integration testing scenarios for testing team.
• Acted as a Liaison between vendor, testing and development teams.

Confidential

Business Analyst

Responsibilities:

• Prepared a business requirements document
• Worked with business owners and architect to define the requirements.
• Wrote detailed requirements as an individual story into JIRA
• Performed Requirement gathering, Impact analysis, design and testing.
• Worked closely with various stake holders in identifying the requirements and design.
• Identified gaps and did feasibility analyses by studying the current system.

Confidential

Business Analyst

Responsibilities:

• Identified high level test scenarios and use cases from business requirement document.
• Worked closely with various stack holders including Manhattan development team.
• Performed Database migration testing from target and sourced systems.
• Involved in Requirements review, Functional document review, Test review and key resource for UAT phase and production roll-out
• Worked on identifying and testing various business rules involving all ATC view, Sku water mark, inventory threshold.
• Integration testing from Vendor sku on boarding to inventory sync on Ecom sites

Confidential

Business Analyst

Responsibilities:

• Requirements gathering around Content management (CMS)
• Continuously monitoring the logs in Unix operating system.
• Extensively tested the payment authorization and settlement scenarios using Chase payment-tech an GPP application by Chase.
• Wrote the testcases and executed on mobile site.
• Performed UAT to make sure the various discounts are applied as appropriate, items levels, order level, bogos and free shipping scenarios.
• Project and assignment tracking with JIRA.
• Tested webservices with SOAP/Restful architecture.
• Wrote requirements/use cases around rental, preorders and post order scenarios for books.
• Did data modeling on Ship to home orders and international orders.
• Grey Box testing on SOA environment.
• Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
• Evaluate risks related to requirements implementation, testing processes, project communications, and training

Confidential

SME

Responsibilities:

• Write SQL queries for backend testing and validate the data integrity
• Extensively tested web service calls using soapui and automating the services call
• Wrote automation scripts in SoapUI to execute multiple testcases.
• Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
• Evaluate risks related to requirements implementation, testing processes, project communications, and training
• Project management by calculating risk and resource allotment.
• Experience in Device testing/touch screen on various Operating systems
• Write and maintain traceability Matrix to reflect test coverage
• Project and assignment tracking with JIRA.
• Extensively tested Settlement scenarios of batches with concepts on RTGS.
• Expertise on concepts clearing house interbank payments system (CHIPS), SWIFT.
• Ran and wrote selenium scripts using Java.
• Identified use cases for the applications based on SOA (Service Oriented Architecture)

Confidential

Business Analyst

Responsibilities:

• Performed Requirement gathering, Impact analysis and feasibility analysis.
• Worked closely with business owners and end users to ensure smooth operations, and assist them in order to meet their reporting requirements
• Drafted and maintained business requirements and aligned them with functional and technical requirements.
• Revised and wrote user stories based on missing or new requirements established by project stakeholders utilizing the JIRA tool.
• Wrote SQL queries for backend testing and validate the data integrity
• Write and execute clear and concise support documentation such as test plans, test cases, test coverage matrices, and defect reports and regression test documents
• Perform GAP of existing system and evaluate the benefits of new system.
• Determine testing requirements develop and review cases for positive and negative test scenarios, conduct testing and generate various reports.
• Use mainframe quires to query mainframe database for data input and output to the system.
• Conduct formal review meetings and defect review meeting throughout the SDLC process
• Extensively use Sql Server to query database
• Worked as a Lead and managed team of 3 people.

Confidential

Sr. Quality Analyst

Responsibilities:

• Perform Requirement gathering, Impact analysis and feasibility analysis.
• Work closely with business owners and end users to ensure smooth operations, and assist them in order to meet their reporting requirements
• Drafted and maintained business requirements and aligned them with functional and technical requirements.
• Revised and wrote user stories based on missing or new requirements established by project stakeholders utilizing the JIRA tool.
• Developed Functional, Integration & Scenario based frameworks Solution for End to End Testing.
• Interacted with developers and users to analyze functional specifications.
• Wrote and executed clear and concise support documentation such as test plans, test cases, test coverage matrices, and defect reports.
• Developed traceability matrix to ensure that all the specifications are covered
• Performed GAP of existing system and evaluated benefits of new system.
• Determined testing requirements developed and reviewed cases for positive and negative test scenarios, conducted testing and generated reports.
• Used Web services for data input and output to the system.
• Conducted formal review meetings and defect review meeting throughout the SDLC process
• Conducted session on AML for junior team members.

Confidential

Quality Analyst

Responsibilities:

• Provided technical assistant and updates for correspondent blogs.
• Edited site content and search engine optimization.
• Payment processing and checkout functionality testing.
• Done Browser compatibility testing and navigation testing
• Implemented the concepts of HCI (human, computer interaction)
• Used Quality Center as a defect tracking tool to report application defects and enhancements request and discussed with developers to resolve technical issues

Confidential

Quality Assurance Engineer

Responsibilities:

• Report defect found during test cycles and Track the defects and retest fixed programs
• Assisted in creating Entity Relationship Diagrams and executed SQL Queries on the database.
• Developing and execution of test plans, test cases based on business requirements of the application
• Involved in Black Box testing of the application.
• Executed test cases for various testing stages like Functional testing, Integration testing and regression testing.
• Performed Exploratory /Ad hoc testing.
• Used ETL tool for Data Migration.
• Used Load Runner for performance testing.