SUMMARY

• 10 years of professional experience in the IT industry with a comprehensive knowledge and extensive involvement in Business Analysis and having knowledge in various domains like Manufacturing, Retail, Telecom, sales and Mortgage Industry.
• Highly proficient in writing User stories, creating Use Cases, Workflow Diagrams, Sequence Diagrams, Business Requirement Documents (BRD), detailed functional and non - functional requirements.
• Strong understanding of project life cycle and SDLC methodologies including, Waterfall and Agile.
• Experience in analyzing and creating Narrative Use Cases, Activity Diagrams, and Data/Flow/Navigational flow diagrams using UML Tools such as MS Visio.
• Expert in Documentation and communicating project status with timely identification, tracking and resolution of project issues.
• Develop and maintain documentation of business requirements, workflows, processes, requirement attributes, Business rules, Acceptance criteria, traceability matrices, and data dictionaries as relevant, ensuring that the functional documentation, like specifications and functional designs, are kept up-to-date in line with both business corporate strategies.
• Facilitated weekly and monthlybusinessreview meetings to keep SME's, Stakeholders, product managers, executive staff and team members apprised of goals, project status, resolving issues and conflicts and preparing product demonstrations.
• Expertise in businessprocess tools such as Microsoft Project, MS Excel, MS Access, MS Visio, technical assessment tools and Data Warehouse, Data Modelling and Design.
• Experienced in creating the Test Plans, Test Cases, and Test Scripts and efficiently prioritized and managed defect using the Defect Tracking System
• Good management and organizational skills with ability to prioritize.Well organized and lead many JAD sessions with business partners and third party vendors.
• Experienced in managing offshore resources and leading teams while working remotely.
• Support business users to make sure smooth transition from development activities into production by providing project knowledge during training, UAT go live activities.
• Expert Knowledge in Business Intelligence reporting tool sets such as Sap Business Objects and Dashboarding tools like Tableau, Qlikview.

TECHNICAL SKILLS

Project Management Tool: MS Project

Database: Oracle,MS SQL

SDLC Methodologies: Waterfall Model,Agile

Business Applications/Tools: MS Word, MS Excel, PowerPoint, Outlook, SharePoint

Business Modelling and prototyping Apps/Tools: MS Visio, Mock-up Screens

Business Intelligence Tools: SAP Business Objects, Tableau, Qlikview

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Analyst

Responsibilities:

• Identify opportunities that fit into the general core of the company profile.
• Review RFP/RFQ, Opportunity Plan, customer requirements and create a Response Compliance Matrix to track completion of all key deliverables.
• Analyze proposal requirements and business issues, working with business development and subject matter experts to derive methodologies and to develop outlines and ensure the assigned writing sections comply with RFP requirements, standard format and style criteria.
• Creating content for relevant sections as per Proposal Development Plan.
• Created various artifacts including Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), System Requirement Specifications (SRS), Business cases, Business Process diagrams, UML Diagrams, Change Requests and business presentations.

Confidential

Reporting Analyst/Business Analyst

Responsibilities:

• Elicited requirements from senior management and end users; capture in a format that allows for easy review, approval, and implementation;
• Prepared business Requirements Documents (BRD) while using SDLC Waterfall methodology to analyze and translate business requirements into system specifications.
• Ensured all artifacts complied with corporate SDLC Policies and guidelines
• Interface with end-users and project business sponsors to determine, document, and obtain signoff on business requirements.
• Conduct JAD sessions for communicating with the project leads and stakeholders and proposed process workflows, functional specifications and project initiation parameters.
• Performed GAP analysis of business rules, business and system process flows.
• Create workflow diagrams to validate the Basic and Alternate flows in the various Business and Technical Use Cases.
• Design of Mock-up dashboard views and report layouts based on requirements captured using various BI tools like Qlikview.
• Data analysis on incoming data and provided mashups for KPI Dashboarding.

Confidential

Senior Business Analyst

Responsibilities:

• Gathered requirements by conducting meetings and brainstorming sessions with senior management and SMEs and document them.
• Analyzed Requirements and createdBusinessrequirement Document (BRD), functional and non functional requirements, Use cases and document the AS-IS a business process work flow using tool like Microsoft Visio.
• Lead the Team of
• Used the guidelines and artifacts as guided through the BABOK approaches to strategize and Implementation the Process during System Development Life Cycle (SDLC).
• Conducted Requirement workshops, organized user interviews, JAD sessions, initiated scope and discovery meetings.
• Facilitated Formal requirements review with thebusiness and technology team to clear ambiguities.
• Documented project plans using MS Project and participated in project review and conflict resolution meetings to resolve outstanding issues.
• Developed test cases and test scripts and assisted Quality Assurance activities, with system integration testing and user acceptance testing (UAT), developing and maintaining quality procedures ensuring that appropriate documentation is in place.
• Knowledge in the ETL (Extract, Transform and Load) of data into a data ware house/date mart and developed reports & Dashboards using Business Intelligence tools like SAP Business Objects and Xcelsius.(Modules like IDT, Designer, Web Intelligence).
• Designed and implemented basic SQL queries for QA Testing and Report / Data Validation.
• Worked with Quality Control Teams to develop Test Plan and Test Cases.

Confidential

Senior Business Analyst

Responsibilities:

• Effectively communicated and collaborated with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Document, Business Requirements Document, Process Flow diagrams, GUI Interface designs (Mock-up screens).
• Help facilitate the solution selection in the decision making process and provided the necessary information to enable the business to make an informed decision.
• Gathered and documented the business blue prints for migrating from a legacy platform to the latest SAP Business Objects suite.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Assisted in developing test plans, test cases and performed User Acceptance Testing (UAT).
• Provided reports on the project schedule to the project manager, as well as supporting other team members to ensure project success.
• Utilized MS Project to manage the entire project life cycle by keeping track of deliverables, resources, schedules, metrics, and testing status.

Confidential

Senior Engineer - Business Analyst

Responsibilities:

• Owned the entire reporting process Interacted with the ETL team, developer(s), management, and account holders to get the requirements, document them, design templates, and write specifications.
• Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised the development of User Manuals for customers. .
• Worked to create Report Specifications, Workflows, Business Requirements and other documentation as required for Project Analysis, Planning and Design.
• Used MS Project to manage project time lines.
• Created Test Scripts & Test Scenarios to check report content, layout, and parameters.
• Helped with Data Mapping between the data mart and the Source Systems.
• Worked with SQL queries for data manipulations.
• Tested the final application for Usability Testing to verify whether all the User Requirements were catered to by the application.

Confidential

Business Analyst

Responsibilities:

• Collaborated with thebusinessand technical teams to develop the scope and vision document that defined the primary goals, objectives and features of the system.
• Analyzed existing and legacy systems, conductedbusinessprocess analysis, and identified high level requirements with the help of Subject Matter Experts (SMEs).
• Used various requirement elicitation techniques like brainstorming, JAD sessions, walkthroughs, surveys and interviews to gather requirements and define project scope and deliverables.
• Was responsible for creating and reviewing business requirements, Business rules, Acceptance Criteria, functional specifications, project schedules, documentation and test plans.
• Assisted project manager for project scheduling, tracking and reporting status of various projects. Supported in preparing scope statements, project templates, status reports and project documentation. Facilitated team meetings to track on progress and provide status update to the stakeholders.
• Involved in User Acceptance Testing (UAT), created test cases, contributed to RTM. Conducted training sessions for end users and built user guides. Worked closely with the operations for smooth transition from legacy system to new system.
• Support the custom reporting requests from Sales excellence teams to facilitate their Business analysis.
• Developed timelines for project delivery, and managed projects and resources to successful completion.
• Maintained and kept track of stakeholders' requests for enhancements and changes using proprietary Change Management tools.