SUMMARY

• 8 years of Business Analyst experience in the SDLC Implementation of business application systems for Financial, Banking Insurance and HealthCare Sectors.
• Experience as Business analyst\ Business Rule Analyst in Claims management\Fraud systems.
• Extensive experience as Business Analyst for Business Analysis in User Requirement Gathering and Transforming Business Requirements into Software Requirement Specification (SRS) using MS Office Suite, and proficient in Project Management responsible for the Software Development Plan.
• Stakeholders management experience coordinating work b/w Business leads and IT teams
• Worked on documenting business rules to be defined in the business rules management service (BRMS) tool (IBM ODM)
• Sound Proficiency in analyzing and Creating Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data Flow Diagrams, Business Flow Diagrams and Sequence diagrams using MS Visio and Rational Rose.
• Experience in conducting Joint Application developments (JAD) and Joint Requirement Planning sessions (JRP), Interviews and workshops with end - user/clients/stake holders and the development group.
• Good Knowledge in reviewing Test Procedures, extensively interacted with the QA Team in executing the Test Plans for UAT, providing Test Data, creating Test Cases, analyzing bugs, interacting with team members in fixing errors and also assisted in Post - Production support.
• Expert in applying agile methods of project management to challenging projects.
• Data analysis expert with proficiency in SQL, PL/SQL query languages.
• Expert in Java and Oracle Databases in developing web applications.
• Proficient in relational databases, columnar databases and data warehouse architect principles.
• Expert in Agile methodology with experience in managing scrum meetings and rolling out features.
• Expert in Axure Wireframing tool
• Expert in MS Excel.
• Expert inBusiness Process Modeling Notation using various tools including but not limited to IBM Process Designer, IBM Rational System Architect, Visio, Modelio etc.
• System/Integration/Load/Regression/User Acceptance Testing (UAT) and Manual testing (GUI Testing, Field Validation Testing, Functionality Testing) of UI and Web Applications. Extensively worked in creating Test Procedures, Test plans, Test cases and reviewing them for quality assurance. Tracking defects and interacting with team members in fixing errors. Worked on both Black box and White box Testing.

TECHNICAL SKILLS

Data Warehousing: Business Objects Reporting, Cognos ReportNet, TOAD

Process Tools: Rational Rose Suite, RUP, MS Office Suite, MS Project, MS Visio, IBM Rational System Architect, Modelio

Programming: Java, Python,SQL, Transact SQL, PL/SQL, UNIX Shell Scripting

Testing Tool: WinRunner 7.01, LoadRunner 7.0, HP quality center, JIRA

Testing Strategies: Integration, Unit, System, Regression, Black Box, White Box, UAT

Databases: Oracle 10g/9i/8i/7.x, MS SQL Server 2000, MS Access.

Environment: Win 95/98/2000/XP, Win NT, UNIX, Linux, Sun Solaris

PROFESSIONAL EXPERIENCE

Confidential, New York

Business Analyst

Responsibilities:

• Communicated Project Requirements, Business Issues, Solutions and made recommendations
• Assisted project manager in developing use cases and project plans and also managed requirement churns
• Experienced in feasibility study and risk analysis to identify the business critical areas from the user's perspective
• Worked with stakeholders to align, coordinate and execute shared objectives to meet business requirements.
• Directed and participated in the full realm of activities comprising the credit risk management function.
• Performed requirement analysis by gathering both functional and nonfunctional requirements based on interactions with the process owners & stake holders and perform document analysis, represented them in Requirements Traceability Matrix (RTM)
• Involved in defining the scope of the project by doing gap analysis, preparing requirement artifacts, and creating the functional documents for design and implementation of the project
• Worked closely with the SME's, business users and developers, to facilitate and better understand the project
• Used BPMN to denote business processes using Visio
• Participated in JAD sessions with different stakeholders, and resolved their issues
• Worked with creating system anduser acceptance test case scenarios, and communicated with clients accordingly
• Worked on documenting business rules to be defined in the business rules management service (BRMS) tool (IBM ODM).
• Ensured compliance with Confidential ’s credit risk management policies and procedures.
• Documented and gathered business and technical requirements involved in understanding the sequence and workflow, and User & System interactions
• Prepared data dictionary stating what data elements are involved, what is the business definition, format and possible values for all data elements involved with in various systems and documented data mapping documents for various systems. Documented and gathered roles based access rules and security rules.
• Responsible for prototyping solutions, preparing test scripts, and conducting tests for data replication, extraction, loading, cleansing, and data modeling for data warehouses.
• Collaborated with the offshore Equity swaps team to refine the future sate vision for equity swap processing and translate business objectives in to building the system.
• Conducted walkthrough sessions with business, UX\UI designers, developers and test team.
• Worked with business team, systems analyst, developers and testing team to resolve any follow up and action items.
• Use of complex formulas & VBA script to automate processes & increase efficiency of tasks, constantly working to better all processes.
• Created functional flow diagrams, context diagrams and other high level diagrams for documenting the functionality of separate modules using MS-Visio and UML.
• Developed Functional Specification and Non-functional Documentations.
• Worked with software developers on the design and specification of features of financial reporting data mart.
• Used TOAD to query, model and Analyze Data extensively.
• Developed and executed thorough test strategies, test plans, check-out and validation of test results in a timely and efficient manner for all areas of the product.
• Interfaced with end-users, obtaining approval, identifying information, procedures and decision flows, evaluating existing procedures, methods and technical documentation.

Environment: Microsoft Word, Microsoft Excel,DB Visualizer, Caliber RM, MS Visio, MS-SharePoint, MS-Project 2000, MS-VISIO, TOAD

Confidential, Newton Square, PA

Business Analyst

Responsibilities:

• SDLC methodology followed was Agile.
• Worked with business users to define product feature, business requirement specifications, and change requests.
• Debugged COBOL errors of Individual Insurance system using automated testing tools.
• Documented requirements and transformed them into functional and specifications, modeled business process flows using UML diagrams.
• Created wireframes diagrams (using MS Visio, Azure and MS Paint) to provide easy understanding of the application to SME's, Developers, Testers and Quality Analysis professionals. Experienced in using these wireframes diagrams to maintain design consistency.
• Prepared Functional Specifications which documented the requirements for forms, reports, enhancements and changes in the procedures.
• Obtained a detailed content inventory comprised of all binary content such as image assets, PDFs, CSS files, Office Docs, and Flash.
• Created test cases for manual and User Acceptance Testing (UAT).
• Interacting with MM/SD/FI Consultants to generate master records of material, customers and vendors.
• Identified/handled project risks/issues/changes and helped establish and enhance business continuity.
• Customized the existing procedure of order to pay to accommodate the business needs.
• Worked closely with business users and BA to understand the requirement and propose ODM decision service.
• Worked with SAP development teams to help them understand the enhancements, reports and forms requirements.
• Conducted one-to-one meetings and web-Conferences as well as JAD sessions with different cross functional team, analyzed and came up with suggestions providing consistent process for the communication, escalation, and resolution of issues.
• Managing schedules while working with multiple teams.
• Articulated business requirements from user interviews, and workshops and then converted requirements into technical specifications for developers.
• Development of an online CICS table system.
• Working with other team members in reviewing requirements via the use of Use Case
• Designed various aging reports.
• Conducted Daily Defect status and Progress meeting reports with QA team, carried out defect tracking using Clear Quest for identifying and documenting all issues, functionality gaps and new functionality needs.
• Documented user test check list manual for UAT Phase.
• Researched various middleware solutions for providing web access to mainframe data.
• Coordinated walkthroughs and meetings with development team to discuss related issues.
• Documented best practices in the project for reusability.
• Reviewed COBOL error documentation.
• Identifying business data issues and escalating the same to business team after each sprint.
• Provided Demo to product owner at end of each sprint for the requirements achieved.
• Develop the first few modules for ODM HTDS service and guide the other developers for rest of the modules.
• Provided valuable inputs for improving the scrum process in Retrospective meetings to key stakeholders.
• Extensively worked in Jira tool to update the daily activities during each sprint.

Confidential, Wilmington, DE

Associate Product Manager/BA

Responsibilities:

• Conducted interviews with key business users to collect requirements and business process information.
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Defined the product roadmap based on the strategy and vision; manage prioritization and trade-offs among customer experience, site performance and operational support load
• Wrote complete and detail-oriented product requirements documents, ensuring clear communication of those requirements to the business, design, usability and development teams
• Pared down feature list by 50% for more rapid development of critical product.
• Motivate guide and lead the team to achieve the set goals and satisfy Business Users.
• Created content inventory and documentation for training or analysis needed from the Marketing department.
• Maintain various scrum artifacts like sprint backlogs, product backlogs and burn down charts.
• Wrote 4 feature spec documents for new features detailing components, design decisions, mockups, and analytical research
• Conducted customer research on user experience for new feature, received 150+ responses, incorporated feedback into design
• Conducted walkthrough sessions with business, UX\UI designers, developers and test team.
• Used Axure to create wireframes of the website
• Designed and led two usability studies with more than 50 people participating
• Worked with business team, systems analyst, developers and testing team to resolve any follow up and action items.
• Created functional flow diagrams, context diagrams and other high level diagrams for documenting the functionality of separate modules using MS-Visio and UML.
• Developed Functional Specification and Non-functional Documentations.

Environment: MS Project, MS Office Suite, MS Visio, AHA, Balsamiq, ProtoIO, Rational Rose, Axure