SUMMARY

• Over 8 years of diverse experience in Business Analysis, Software Development and Project Management.
• Excellent analytical and problem solving skills in designing, developing, and implementing innovative business process and providing system solutions using new approaches, technology and training for Banking, Mortgage, Healthcare and Financial Industries.
• Thorough understanding of SDLC and Rational Unified Process.
• Interacting wif stakeholders, gathering business requirements from user interviews and then converting requirements into technical specifications.
• Extensive experience in gathering business requirements, business processes, identifying risks, GAP analysis and UML modeling.
• Exposed to all phases of software development life cycle, including in - depth knowledge of RUP and Six Sigma methodologies.
• Possess strong analytical, verbal, documentation and inter-personal skills.
• Well-versed wif MS Visio, MS Project, Rational and Mercury Interactive tools.
• Elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping and facilitating JAD sessions.
• Experience utilizingSharePointapplications to include Identifying Systems Design, Workflow etc.
• Extensive experience on HL7 standards and ICD9 and ICD 10 codes.
• Dataflow analysis using use cases, data flow diagrams and activity diagrams.
• Facilitated preparation of SOX Compliance Review package under teh Sarbanes-Oxley Act for various applications.
• Checking and Validating Requirements in conjunction wif teh stakeholders. Tracing and managing requirements throughout teh development process.
• Managing reporting, analysis and decision-making for a change request using tools like ClearQuest and Excel.
• Knowledge and expertise in PeopleSoft Finance and Supply Chain Management modules.
• Experienced in UML modeling including Use Cases, Sequence, State, Activity and ER Diagrams using tools such as Rational Rose and Microsoft Visio.
• Highly motivated team player wif excellent problem solving, team building, judgment and decision making skills.
• Excellent communication, facilitation, mentoring and Technical writing skills including drafting contracts, documentation and editing of user manuals.

TECHNICAL SKILLS

Modeling Tools: Rational Rose, MS Visio, MS Project

Languages: C, C++, Visual Basic, Java, PL/SQL

Testing, Requirements/Defect Tracking, Version Control Tools: Rational RequisitePro, ClearCase, ClearQuest, Mercury Quality Center (TestDirector)

Web Technologies: HTML, DHTML, ASP, XML

Methodology: Rational Unified Process (RUP), Six Sigma, Waterfall

RDBMS: SQL Server, MS Access, Oracle

Operating Systems: Windows NT 4.0/XP/2000

Utilities: MS Office, FrontPage

PROFESSIONAL EXPERIENCE

Confidential, Hartford, CT

Sr. Business Analyst

Responsibilities:

• Used teh guidelines and artifacts of teh Rational Unified Process (RUP) to strategize teh Implementation of Rational Unified Process effort in different iterations and phases of teh Software Development Life Cycle
• Understood teh business process and developed a workflow diagram using MS Visio.
• Used MS Visio to model teh process using teh UML to create use case diagrams, activity diagrams, Data Flow Diagrams, sequence diagrams and collaboration diagrams
• Generated reports for executive management using Crystal reports so that they can make a sound decisions based on teh reports
• Involved in HL7 implementation and extensive knowledge on HL7 standards.
• Played a substantial role in teh process identification and definition and functional requirements gathering for ICD9 to ICD 10 conversion process..
• Designed new process flows and documented teh Business process and various Business scenarios and activities.
• Utilized Requisite Pro for preparing teh Business requirements document.
• Created data models and business process models using Rational Rose. Followed top down leveled technique for building teh Business Process Models.
• Participated in teh process of preparing verification master plan to clearly and concisely describe teh company's philosophy, expectations, and approach.
• Interacted wif Business Users to generate and review business test cases to upgrade User Interface system.
• Created use cases, activity diagrams, state chart diagrams, sequence diagrams, and collaboration diagrams using Rational Rose to clearly define teh data process model, and teh business process model.

Confidential, Austin, TX

Business Analyst

Responsibilities:

• Conducted problem opportunity analysis, user interviews, gathered, analyzed and documented business requirements based on teh analysis of HIPAA transaction processing workflow model.
• Conduct customer interviews to define and document user requirements for customSharePoint applications.
• Reviewed Project Charter Documents, Business Requirement Documents for tagging and tracing to Use-Case Specifications, System Requirements Specification and UI Functional specification documents.
• Functioned as teh primary liaison between teh business line, operations, and teh technical areas throughout teh project cycle.
• Involved in ICD9 and ICD 10 gap analysis process and used HL7 standards.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams using UML and Rational Rose.
• Analyzed and prioritized HL7 V3 and CDA Model for cancer diagnosis.
• Facilitated and managed meeting sessions wif committee of SMEs from various business areas including Payer network, payer path, Tiger.
• Assisted client in developing content and training materials; recommended enhancements and identified new business requirements.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Participated in teh bug review meetings, updated requirements document as per business user feedback and change in functionality of teh application.
• Assisted wif user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation was in place.

Confidential, San Francisco, CA

Senior Business Analyst

Responsibilities:

• Captured teh scope of teh project by defining teh boundaries, Critical to Quality objectives (CTQ’s) and teh purpose.
• Conducted Gap Analysis by creating process flows highlighting teh differences between teh Current (As Is) environment versus teh Target (To Be) environment.
• Has worked wif PeopleSoft Financials, it is software which is a primary tool for managing departmental budgets.
• Created teh Business Requirements Document (BRD) to clearly define each business goal in terms of meaningful and structured functional requirements along wif detailed process flows (using Visio) and respective SIPOC analysis.
• Has worked on SQR, which is a programming language designed for generating reports from database management systems.
• Facilitated brainstorming sessions and conducted meetings to elicit requirements from teh Business partners, Sponsors and Users.
• Facilitated Joint Application Development (JAD) sessions involving teh management, development and user teams for clarifying requirements and facilitating better communication.
• Created Use Cases to support teh High Level Design document in Analyze phase.
• Followed teh Waterfall Model of software development implementing teh Six Sigma methodology.
• Created conceptual wireframes to assist teh developers in better understanding of teh requirements.
• Supported teh CIT and SIT testing teams for creating test plan and scripts.
• Created teh UAT Plan and test scripts and participated in UAT.
• Created teh Traceability Matrix to map teh functional requirements wif test scripts, wireframes and High Level Design (HLD).
• Used Mercury’s Quality Center to track teh enhancements, changes and defects.
• Trained Users by documenting and giving presentations regarding teh changes and new functionalities.
• Created Release Notes prior to each implementation.
• Created and maintained Meeting Minutes / Issues Log and ensured timely resolution of all outstanding items.
• Acted as a liaison between Technology and Business for clear and better communication.

Confidential, Mclean, VA

Business Analyst

Responsibilities:

• Managed communication wif teh business partners on a periodic basis.
• Facilitated meetings wif different Business and Technology teams.
• Assisted in teh creation of teh Project Charter to clearly highlight teh Project Objectives and Success Metrics.
• Conducted Gap Analysis by creating process flows highlighting teh differences between teh Current environment versus teh Target environment.
• Gathered, analyzed and documented teh Business Requirements Document.
• Functioned as teh primary liaison between teh business line, operations, and teh technical areas throughout teh project cycle.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements were covered in scripts and tested properly.
• Created and maintained Meeting Minutes / Issues Log and ensured timely resolution of all outstanding items.
• Created teh Change Requests as per teh need and maintained teh Requirements document by incorporating teh approved Change Requests.
• Participated in teh bug review meetings and provided clarity on issues.
• Created teh UAT Plan and test scripts and participated in UAT.
• Created and maintained a Traceability Matrix to map teh requirements wif test cases and design.

Confidential, Mclean, VA

Business/Data Analyst

Responsibilities:

• Gathered requirements by conducting meetings and brainstorming sessions wif end users and SMEs and documented them.
• Performed Gap Analysis of teh As-Is and To-Be processes to identify and validate requirements.
• Responsible for teh development and maintenance of Business Requirements Document (BRD) consisting of Functional and Non-Functional Requirements.
• Followed teh Rational Unified Process (RUP) methodology of iterative software development wif its various workflows, artifacts and activities.
• Facilitated JAD sessions involving teh management, development and user teams for clarifying requirements and facilitating better communication.
• Gathered and updated teh required documents for SOX Compliance Review Package including Segregation of Duties form (SOD), UNIX Production Control ID and Verification Form, Control User Report, Compliance Data Security Request Form, Change Management Plan, ALCCB Charter and Meeting Minutes.
• Performed Data Analysis for LLD Release 2.0 which consisted of
• Creating a Database for teh 39 variables
• Writing SQL queries to pull out errors and sorting them as per classification
• Creating charts in Excel depicting error.
• Creating and giving presentations for teh results of teh study
• Created Use Cases and Use Case Diagrams using MS Visio.
• Supported teh Testing team for teh creation of Test Cases and through teh entire testing process.
• Mapped teh test cases wif teh functional requirements in teh Requirements Traceability Matrix (RTM).
• Participated in User Acceptance Testing (UAT) and Performance Testing.
• Used ClearCase for version control of documents.
• Created Standard Operating Procedures (SOP) for teh EBB application.
• Created and maintained Meeting Minutes / Issues Log and ensured timely resolution of all outstanding items.
• Worked as a liaison between teh internal team ( Confidential ) and teh vendor ( Confidential Group).