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Business Analyst Resume

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SUMMARY:

  • Ten plus years of experience working as Enterprise Architecture.
  • Eight years of extensive experience as business process analyst/business system analyst.
  • Expertise in business process modeling and system analysis serving as an effective primary liaison between the business and technology groups.
  • Strong experience as a business system analyst in various functions
  • Active participant in managing various aspects of SDLC projects including requirements gathering, requirements analysis and management, GAP analysis, quality assurance/testing and implementation.

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

  • Lead Strategic Consulting projects and provided advisory support to covering client for major Enterprise Architecture (EA) transformation initiatives Provided analysis, documentation, group facilitation, client coordination, and subject matter expertise support of enterprise architecture Updated governance structure, policy, and resource planning documentation Evaluate and align enterprise IT solutions for Federal Enterprise Architecture (FEA) model Developed organizational Change Management plans and supporting materials Prepared agenda is a meeting minutes for CIO and teams that is mean status meeting Supported project planning and management activities, including Risk, Task, and QA Management, Monitoring and Reporting Applied best practices and service management including those based on ISO, ITIL PMBOK, FEA, and CMMI. Developed and Support OCIO reforms focusing on instilling innovation, transparent IT practices throughout the agency Advised on strategic decision decisions regarding organizational structure improvement and communication Advised stakeholders in the areas of enterprise architecture, business/IT analysis, IT project management, IT system development life cycle, process improvement, IT strategic planning and CIO mission and function transformation Supported integration and adaptation of IT process, standards, policies, and controls to EAAssignment:Financial Student Aid (Department of ) Business Process Facilitation and Modeling for Enterprise Architecture (EA)
  • Repository processes EA Procedures Quality Control Procedures Repository Procedures Knowledge Management Procedures Change Request Management Procedures IT Investment Procedures Target Architecture Procedures EA Repository Reporting and Stakeholder Views Requirements EA Enterprise
  • Roadmap with Current State, Future State, Transformational State, and Milestone Timeline Wireframe System and Project Forecasting Documentation Overview Diagrams for the Student Loans Lifecycle Business Architecture Capabilities Analysis Preparing Integrated Master Scheduling and WBS Integrated Governance Concept of Operations (EA, Governance, Investment Management, PMO) Preparing FEA Models (ARM, BRM, DRM, IRM, PRM, SRM)

Confidential

Senior Business Process Modeling Analyst/ Sr. BPM Engineer

Responsibilities:

  • Reason for Leaving: Project lost funding Develop the business process flows from the end - client's perspective (Business Process Modeling Notation) An understanding of modeling and improving business processes management in companies. Defined non-functional and functional requirements BPM tool implementation and excellent knowledge of BPM concepts. Strong oral and written communication skills, including presentation skills. Articulate solutions to team members and upper management Communicate effectively, work collaboratively and cooperatively with others in a fast-paced dynamic environment. (Enterprise Architect Role) Supported the Agency's IT Modernization effort by researching, analyzing, documenting, consolidating, and communicating current state architectures, target state architectures, and migration plansAssignment:SOCIAL SECURITY ADMINSTRITION Documented in a consistent and detailed technical format the business process and related architectures (application, security, infrastructure) Created High Level System Interaction Diagrams (External information Sources, Application, Data stores and the relationships between them), Enterprise Architecture Layered Diagrams (Business
  • Function, Applications, Common Services, Technology/Infrastructure, Data stores, and Security), and Technology Cluster Diagrams (according to applications and technology supporting them) for:* Earnings Business Domain* Enumeration Business Domain* Title 16 (Supplemental Security Income for The
  • Aged, Blind, And Disabled) Business Domain* Title 2 (Federal Old-Age, Survivors, And Disability Insurance Benefits) Business Domain Assisted in communicating enterprise architecture ( Architectures, Enterprise Architectures Framework comparisons) deliverables in written and verbal form to a variety of audiences. Assisted in planning, running, and following up on meetings involving requirements elicitation, architectural brainstorming, and option analysis.

Confidential

Business Analyst

Responsibilities:

  • Reason for Leaving: Found a better position Strong understanding of, and ability to lead in, all steps of SDLC Serve as lead integration on project implementations that involve multiple client systems Act as liaison amongst business owners and technical teams Work collaboratively with project teams and stakeholders on all project deliverables Provide best practices guidance as solutions architect Design data interfaces between clients, vendors, and other third - party data aggregators
  • Evaluate alternative business process and technology solutions, and participate in making technology recommendations to enhance business operations Identify testing objectives and test script inventory to ensure the design and development of application(s) satisfy client requirements Develop and execute test scripts Interface with the application development test team to validate test results to ensure design and development fulfill client requirements Facilitate client involvement and
  • User Acceptance Testing Facilitate client visits and lead the design and development of project implementations Initiate and manage project logs (Risks, Issues, Decisions, Change Control) Identify and coordinate resolution of, all technical and business issues Maintain and support postproduction activities for existing integrations Support Project Manager/Directors to ensure successful implementations Develop strong working knowledge of the client's industry and technology

Confidential

Senior Business Analyst

Responsibilities:

  • Reason for Leaving: Project lost funding Analyzed captured baseline program level business requirements and system documentation to verify that the design addresses each requirement documented. Documented business requirements using an approved CMS requirements management tool. Support the PMO team in coordinating the allocation of program business requirements to the affected systems. Conducted a review with the Stakeholders to present business requirements, collect feedback, identify changes and in corporate changes to the requirements management tool.
  • Evaluated the adequacy and provide support for development of change requests for impacted applications. Created, conducted and participated in all required documentation, design reviews, peer reviews, business/partner reviews, and Customer reviews. Ensured that technical specifications/design documents are clearly and comprehensively documented, understood and traceable to the application/system design. Conducted meetings with stakeholders, impacted systems and SMEs.
  • Assisted with developing meeting agendas, meeting materials, meeting minutes, capturing action Items and Risks. Created documentation to support and describe business processes requirements.
  • Developed Business processes and conduct business analysis for a system engineering or a software application environment. Experienced with gathering requirements for creation of rules Experienced with tools Visio and SharePoint Experienced working with business processes, business analysis, and systems engineering Experienced with capturing requirements in SDLC methodologies.Assignments:Centers for Medicare & Medicaid Services (CMS) Tracked readiness factors of the SSRNI State Medicaid Agency Readiness Report baseline program level business requirements and system documentation to verify that the design addresses each requirement documented as part of the MACRA Legislation. Conducted quality review according to a checklist of SSNRI State Medicaid Agency Readiness Report submitted. Gained an understanding of how changing the Health Insurance Claim Number (HICN) to
  • Medicare Beneficiary Identifier (MBI) will affect States, SSA, RRB, Federal Partners, Providers and health plan. Gained an understanding of which CMS and States Systems needed to be tested during the conversion process for example the Transformed Medicaid Statistical Information System (T - MSIS) and
  • Medicaid Management Information Systems (MMIS).Centers for Medicare & Medicaid Services (CMS)Task: Business Analyst on CMS's Physician Quality Reporting System (PQRS) Participated in Daily SCRUM meeting Performed tasks by working closely with developers and other business analysts to ensure that my deliveries exactly met their needs Ensured quick turnaround of any required changes to work products Measure Specific Error Reporting Prediction Engine (MSREPE) BPMN Models Integrated Program Management Suite (IPMS) B

Confidential

Sr. Business Analyst / Modeler

Responsibilities:

  • Reason for Leaving: Found a better positionAssignments:Centers for Medicare & Medicaid Services (CMS)Team Lead Performed as team lead in providing guidance, expertise and direction for team members. Understanding of enterprise - level business functions, processes and solutions in the health care environment. Performed modeling and analysis: applied experience of business modeling techniques (macro and micro level), and impact analysis to help organizations understand and manage their enterprise architecture, analyze their business processes, and propose alternative business solutions for consideration. Served as senior subject matter expert associated with content, processes, and procedures. Defined enterprise architectures in accordance with OMB specifications using modeling tools. Performed Peer Review of Business Process Model (BPM) Packages and Summary Business Process
  • Design Documents for BPM ProjectsCenters for Medicare & Medicaid Services (CMS) Conducted multiple facilitation sessions to gather information for the current contractor's workflows and processes. Documented and created the current contractor's workflows and processes; Conducted interview session to document Business Risks.Centers for Medicare & Medicaid Services (CMS)Medicare Shared Savings Program (MSSP) Skilled Nursing Facility (SNF) Waiver Participated facilitation sessions to gather information for the workflows and processes. Documented Meeting Minutes. Merit-Based Incentive Payment
  • System (MIPS)-Alternative Payment Models (APM) Concept Diagram Participated facilitation sessions to gather information for the High Data Concepts Diagrams Documented and created High Data Concepts Diagrams and System Interaction Diagrams Recorded and documented Meeting Minutes CMS' Center for Medicare (CM) Medicare Enrollment and Appeals Group (MEAG) Division of Enrollment and Eligibility Policy (DEEP) Participated facilitation sessions to gather information for the workflows and processes; Recorded and documented Meeting Minutes Medicare Access and CHIP Reauthorization Act (MACRA)/Merit-Based Incentive Payment System (MIPS). Participated facilitation sessions to gather information for the workflows and processes. Recorded and documented Meeting Minutes.

Confidential

Sr. Technical Architect

Responsibilities:

  • Reason for Leaving: Project lost fundingAssignments:Department of Health and Human Services (HHS) Assisted the Task Order Manager in ensuring that status reports, key s, task tracking, and lesson learned are complied. Prepared 508 Compliance documentation. Prepared and submitted the HHS Operational Acceptance. Wrote a Weekly Status Report for the United Communications Project. Wrote a Month Status Report for the United Communications Project.United States Patent Office (USPTO) Assist the Task Order Manager in ensuring that status reports, issue tracking and timecards are up to date
  • Assist on the Printer Production Task Order Assist writing documentation Develop a Microsoft Project plan Write a Weekly Status Report for the Desktop Engineering Task Order Write a Month Status Report for the Desktop Engineering Task OrderCenters for Medicare & Medicaid Services (CMS) Provided hands on support in developing detailed sequence flows depicting the information flow and system interaction across the complex Federal Marketplace Program Systems (FMPS) for CMS. This project included decomposing requirements, initial draft technical requirements and researching system.
  • Visualizations depicted end user flows, integrated system web services, and cascading calls between systems so that operations teams could trace calls and flows between the systems. Development of Level 1, Level 2 and Level 3 information flows between FMPS systems (up to 15 different systems) Developing and tracking change impacts from development through production and input into Go/No - Go gate reviews. Conducting relevant research and analysis with a focus on improving information and visualizations of system capabilities.

Confidential

Senior Software Analyst

Responsibilities:

  • Reason for Leaving: End of Contract Worked directly with the project architects to provide ESD initiation and senior - level software and system design deliverable. Collected information to analyze and evaluate existing or proposed systems. Analyzed and evaluated present or proposed business procedures or problems to define data processing needs. Prepared detailed flow charts and diagrams outlining system and/or software capabilities and processes. Researched and recommended hardware and software development, purchase, and use. Wrote and maintained system documentation, Functional
  • Specifications, and Requirement Traceability Matrix. Conducted technical research on system and/or software upgrades to determine feasibility, cost, time required, and compatibility with current system. Documented system problems and resolutions for future . Reviewed, documented and resolved identified system defects.Assignment:Centers for Medicare & Medicaid Services (CMS) Business Analyst on CMS's QualityNet related online applications. Hospital Reporting QualityNet Reporting Interface. Hospital Reporting Report Authorization. Hospital Reporting Population & Sampling and related reports. Report Matrix.

Confidential

Senior Analyst

Responsibilities:

  • Reason for Leaving: Found better position Applied process improvement and re - engineering methodologies and principles to conduct process modernization projects. Responsible for effective transitioning of existing project teams and the facilitation of project teams in the of project activities and objectives.
  • Additional duties may include activity and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance measurements. Provided group facilitation, interviewing,, and provides additional forms of knowledge transfer. Key coordinator between multiple project teams to ensure enterprise-wide integration of reengineering efforts.Assignments:United States Patents & Trademarks Office (USPTO) Prepared Trademark Business Architecture including Capabilities and Value Stream Models, Views and Presentation. Assisted in the process of updating documents forthe PTOFAX 2.0 application. Assisted in the process of gathering user requirements for database reporting tool for the TDPB group. Conducted and facilitated interviews with stakeholders at the USPTO's Production Verification Testing Division (PVTD). Diagrammed ten As-Is Business Processes of the Production Verification Testing Division (PVTD) both their Test Execution Branch (TEB) and Test Design & Planning Branch. (TDPB) using Troux Architect 8.0 Business Process Modeling Notation capabilities. Assisted in preparing Production Verification Test Support Management Process Definition Business Process As-Is Models document for the USPTO.

Confidential

Enterprise Architect, Senior Member of Staff

Responsibilities:

  • Enterprise Security Architecture at the request of the client. For the Gap analysis and Migration plan, used their proposed Science and Technology Infusion plan and their Exhibit 300 Program, in order, to develop a comparison of proposed programs with their associated baseline and targets performance measurements.Internal Revenue Service (IRS) Provided maintenance for the As - Built Architecture (ABA) of the Internal Revenue Service and ABA web publishing. The As-Built Architecture IRS' Systems Engineering and Integration Division's ABA Enterprise Architecture (EA) representing the IRS' Current
  • Production Environment (CPE) with more than 600 systems identified. The ABA allows Business Analysts and Information Technology professionals to view the CPE from both technical and business perspectives using IRS' Enterprise Life Cycle's (ELC) six Domains of Change and to retrieve information to make decisions about modernizing IRS' EA. Used Ptech FrameWork and its CASE tool capabilities to maintain the ABA. Provided selected and authorized augmentations to the underlying Metamodels for the ABA and the Proof-of-Concept expansion to ensure semantic integrity of the information delivered to the IRS Client. Documented change requests of the Client in an MS Access database. Expanded the ABA as a Proof-of-Concept to encompass the modernization systems and how they would interface with the CPE according to the documented IRS' modernization projects. Maintained delivery validation checklists to ensure the consistency of quality deliverables since December of 2001. Assisted in the documentation, testing and configuration management of a web-based decision-making tool using XML and SVG technologies that retrieves available information from a SQL Server database. Developed an
  • ABA-in-Metis (Troux) Prototype: Implemented Metis (Troux) IRS Metamodels for the IRS Enterprise Architecture's As-Built Architecture. Instanced 30000 objects and relationships of the ABA entities Developed visual presentations.

Confidential

Consultant and Modeler

Responsibilities:

  • Worked a major Knowledge Management and Process Redesign project for a Big 4 consulting organization. This international organization wanted to assess the current state of their project engagement process across its offices worldwide, and then identify process improvements and new technologies to roll out through its offices. Used Ptech FrameWork and its CASE tool capabilities, to capture the process maps from 15 of these facilitated mapping sessions. Then performed the analysis to develop an integrated process map that could be used to identify best practices. Worked with the customer's domain experts to develop recommendations for process improvements and opportunities for leveraging new technologies. Assisted an Energy Utility to visually capture and organize their management of their Network Assets. Assisted engagements teams to assist various Federal Government Agencies with IT Enterprise

    Architecture Visual Models from different perspectives. Coordinated the gathering of internal best practices for Ptech's Professional Services organization and published these best practices into the Ptech Intranet using NetObject Fusion. Maintained the Intranet Site for the company. Involved with assisting a client in major enterprise architecture effort to upgrade their legacy systems and applications.

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