SUMMARY

• Over 6+ Years of experience in Business Analysis, and Quality Analysis with extensive experience in the development, implementation and integration strategies within a team oriented environment in Web Applications for Financial, Health Care and Banking domain
• Extensive experience in Gathering Requirements, Analyzing them, Modeling Business Process Flows, writing Business Requirements Document (BRD), Use case Specifications, Systems Requirements Specification (SRS), Workflows using UML and RUP methodology
• Skilled in creating Narrative Use Cases, Use Case diagrams, Sequence Diagrams, Activity Diagrams, Flow Diagrams, Wire Frames and other related UML diagrams.
• Fully experienced with the planning, management, development and implementation of concurrent enterprise wide solutions in a highly demanding and constantly changing business environment.
• Successfully managed multi - million dollar budgets with a proven record of coming in on schedule and under budget.
• Hands on experience in analyzing the high level requirements, developing User Stories, Test Plans, writing Test cases, creating RTM, building test data using Excel & SQL queries, testing & documenting issues and collaborating with development teams to resolve issues using tools like TFS and Quality Center
• Highly Proficient in different types of testing like Functional and Regression Testing, System Testing, Integration Testing, User Acceptance Testing, Performance Testing, Smoke & Sanity Testing, Exploratory Testing
• Highly proficient in SQA methodologies for Waterfall, RUP, Agile, XP models
• Excellent written, communication and interpersonal skills, highly collaborative Team player, worked in big and small teams with very little supervision
• Excellent organizational and interpersonal skills with a strong facility for acquiring new knowledge very rapidly.
• Outstanding organizational skills including ability to multi-task, prioritize, and manage increasingly complex issues.
• Flexible, innovative and able to thrive in a fast paced, growth-oriented and time-critical environment.

TECHNICAL SKILLS

Business Tools: Rational Requisite Pro, UML 2.0, Rational Rose 4.0

Microsoft Tools: MS Project, MS Visio, MS Office, MS Outlook, MS FrontPage

Databases & Languages: PL/SQL, HTML, XML, SQL, UNIX, JAVA, .NET, C++, ABAP, Oracle 8i/9i, MS SQL Server, MS-Access 2.0

Testing Tools: Quality Center, QTP, TFS, MS Test Manager

Methodologies & Standards: SEI - CMMI, ISO 9001 2000, RUP, Six Sigma, SDLC Agile, QA

Operating System: Windows 95/98/NT/2000/XP, UNIX, Linux

Tools: Adobe Acrobat, Business Explorer, Toad

Skills: OOAD, UML, RUP, SDLC, JAD

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, DE

Business Analyst

Responsibilities:

• Perform GAP Analysis to define gaps between AS-IS and TO-BE processes.
• Act as a facilitator in JAD sessions to analyze and prioritize competing business needs.
• Determine traceability and dependability between the requirements using Rational RequisitePro.
• Assure that all RUP artifacts are in compliance with corporate SDLC policies and guidelines.
• Use EA to create Use Case Diagrams, Activity Diagrams, Data Flow Diagrams, and Sequence Diagrams.
• Create BRD, Vision, scope, wire frames and Functional Spec.
• Develop the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and product knowledge.
• Use Test Director to manage testing and defect life cycles, and map requirements to test cases. Perform role of administrator for Test Director.
• Liaison with customer’s business unit managers, stakeholders and functional subject matter experts (SME). Create project charter, scope and schedule.
• Perform change management system during change requirement.

Confidential, Jacksonville, FL

Business Analyst

Responsibilities:

• BRD author in completion of intelligent and complete business requirements.
• Review BRDs and construct Gap analysis for review with Stakeholders or SMEs
• Traceability from BRD to FRD/MDD and requirement input into Test Director (TDD)
• Author various requirement documents for IT Development Teams.
• Lead round table reviews of documentation to secure acceptance and sign-off.
• Manage and develop Test Strategy Plans with Wipro and Infosys teams.
• Acquire and evaluate all project documentation for test and planning on SWIFT Messaging.
• Manage Defect Management process, report, analyze, and escalate problems and issues.
• Act as project lead point of contact to Business Application and Infrastructure organizations.
• Provide testing guidelines, training, and assistance to test executors and analysts.
• Partner with QC & UAT test leads / testers for knowledge transfer of new software functionality.
• Provide consolidated workflow diagrams for implementation of BaNCS Global Processing System.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Interacted with business owners to identify business system needs, evaluated solutions or business problems and proposed alternate methods to increase efficiency
• Analyzed and documented information system requirements and the corresponding impact on business processes
• Responsible for defining the scope and implementing business rules of the project, gathering business requirements and documentation
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS)
• Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams using Rational Rose according to UML methodology thus defining the Data Process Models
• Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project
• Responsible for maintaining the minutes of all the requirement gathering sessions
• Independently manage project scope, risks and manage project meetings as needed to drive projects to completion
• Responsible for interacting with the developers to explain the proposed changes and understand the system requirements to handle these changes
• Coordinated with the test team to check the weekly status and report the same to the project manager
• Formulated comprehensive test plan based on requirements and develop test scenarios based on use cases
• Performed regression, functional testing, stress testing, performance testing, user interface testing, User Acceptance and system testing

Environment: RUP, UML, MS Project, MS Visio, Rational Requisite Pro, MS Office, SQL, Java, Windows 2000/NT

Confidential - Tampa, FL

Business System Analyst

Responsibilities:

• Developed the prototype for Security Access Tracking System(SATS)
• Developed Templates to gather the requirements for applications to be added in SATS
• Facilitated the meetings with Business to gather the requirements
• Prepare the on boarding documentation
• Coordinated the deployment of Applications in SATS
• Collected the queries from Access System On boarding (ASO) and resolved the tickets making necessary changes
• Created business process workflow diagrams (Activity diagrams) in MS Visio
• Developed prototype of new information processing application. Facilitated collection of functional requirements from system users
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes
• Made sure that the Approval process in place when there is a deployment in SATS
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, information needs and insured that critical requirements are not missed
• Involved in planning, execution, coordination of entire testing (QA) life cycle
• Developed strategies for Test Planning, Test Case Designing, Test Scheduling, Test Estimation, Test Execution and Defect Tracking
• Assisted the QA team in SIT and Business in UAT

Environment: Java, SQL 2003, MS Visio, MS Office, Crystal Reports

Confidential

Process Associate

Responsibilities:

• Reviewed tenancy applications and legal documents for accuracy and completeness and verified eligibility for U.K. based credit company
• Implemented training and mentoring program for new employees and ensured proficiency for each employee within my department
• Conducted minor background investigations on applicants and ensured staff maintained compliance to the quality control standards specified in our contracts with international clients