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Business Analyst Resume Profile

Senior Mainframe Consultant

Professional Summary:

  • A senior mainframe application programmer, analyst with 11 years of extensive experience in Analysis, Development, Maintenance, Testing, Implementation and Production Support of various mainframe projects in the Auto Finance, Energy Utilities and Banking domain working with Fortune 250 clients:-
  • Extensive experience in multiple domains like Auto Finance, Energy Utilities and Banking.
  • Many years of proven experience working in the Onshore/Offshore Business model. Worked with diversified offshore teams located in multiple locations including Bangalore, Chennai, and Pune NCR in India, Ciudad Juarez in Mexico, Cordoba in Argentina, Russelsheim in Germany and Sao Bernardo do Campo in Brazil.
  • Substantial exposure to Software Development Life Cycle in prototyping software applications including Requirements Analysis, Program Design, Development, Unit testing, Integration Testing, Regression Testing, System Integration Testing, User Acceptance Testing, Maintenance and Documentation.
  • Translating technical and functional user requirements into a functioning technical solution.
  • Worked extensively with tools like Endevor, Expeditor, File-Manager, File-Master, Inertest, CA-7, DB2 Table Editor, Abend-Aid, File-Aid, SPUFI, QMF, RMTool, Abend-Aid, Fault Analyzer, CA-SymDump, RC-Update, RC-Query, PACBASE, CA-Global-View, SDSF, SAM, Lotus Notes, Roscoe, SYNCSORT, ICEMAN and StarTeam.
  • Extensive experience in COBOL, CICS, IMS DB, VSAM, DB2, SQL, JCL, EASYTRIEVE Plus, PACBASE, TSO/ISPF, UNIX scripting.
  • Training Mentoring team members on project specific tools and Domain Knowledge.
  • Experienced in report generation using COBOL, Easytrieve Plus and PACBASE.
  • Experienced with multiple databases like DB2, IMS DB, and VSAM.
  • Experienced with file transfer methodologies FTP and DirectConnect.
  • Extensive and diversified experience in Batch and Online development, analysis and Maintenance programming as senior level programmer.
  • Good exposure in production support activities of a mainframe application.
  • Knowledgeable about data warehousing tool Datastage 8.1.
  • Proven expertise in user requirements gathering, design, development, maintenance, and production support of mainframe applications.
  • Strong programming skills with diverse technological experience. Sound analytical and problem solving skills.
  • Experience in creating project documentation using MS EXCEL.
  • Experience in creating technical, project documentation using MS WORD.
  • Experience in creating technical process flow diagrams using MS VISIO.
  • Undergone Training in Assertiveness Skills, Cross Cultural Skills, Interpersonal Skills, Planning Prioritizing Skills, Team Building, Defect and Problem Prevention, Quality Processes and Metrics.
  • Excellent Customer interface, Team Building, Project handling, Analytical, interpersonal and communication skills. Completed certification on Quality Processes and Practices.

TECHNICAL SKILLS

  • Languages : COBOL, CICS, JCL, SQL, EASYTRIEVE Plus, UNIX scripting, C.
  • Platform : Mainframes.
  • Database : DB2, IMS DB, VSAM.
  • Tools : Endeavor, Expeditor, Intertest, CA-7, File-Manager, File-Master, DB2 Table Editor, PACBASE,
  • StarTeam, RMTool, RC-Update, RC-Query, Abend-Aid, Fault Analyzer, CA-SymDump,
  • CA-Global-View, Roscoe, File-Aid, SPUFI, QMF, VI editor, CA-PANVELET,
  • Lotus Notes, SDSF, SAM, JRS, SYNCSORT, ICEMAN and ECM.
  • Operating System : MVS, OS/390, Z/OS, Windows 2003, Windows 7, Windows XP.
  • Others : PowerPoint, MS Excel, MS Word, MS VISIO.

Professional Experience:

Confidential

Roles and responsibilities:

  • Working on a project to enhance Treasury Offset program TOP module.
  • Participated in business meetings to understand functional and business requirements.
  • Created detailed design documents.
  • Created new reports like interrupt indicator report, Debt refund report using Easytrieve Plus and COBOL.
  • Enhanced COBOL programs to apply payment amounts to correct overpayments.
  • Created new Federal, State penalty types for TOP payments.
  • Worked with SQL and DB2 stored procedures.
  • Loading, copying, Modifying DB2 data.
  • Enhanced CICS maps/screens.
  • Involved in creating and executing Unit, Regression, System Integration, User acceptance test plans.
  • Involved in code reviews.
  • Involved in implementation of the changes into production.
  • Involved in monitoring the changes post production.
  • Used file transfer methodologies like FTP and DirectConnect to for internal and external file transfers.

Environment: OS: MVS, OS/390, Z/OS Software: COBOL, CICS, DB2, SQL, VSAM, JCL Tools: Endevor, Intertest, Xpeditor, SPUFI, TSO/ISPF, Easytrieve Plus, FTP, DirectConnect, ICEMAN, SDSF, DB2 Table Editor.

Confidential

Roles and Responsibilities:

  • Worked on multiple ALLY applications like IMAPS, CARS and DATAPOINT.
  • Working on projects and deploy the changes in the scheduled quarterly releases. Follow the Release
  • management timelines strictly to complete each phase of the SDLC.
  • Analyze, Estimate, Design, Development, Testing and the delivery of software solutions.
  • Working on CSRs Change Service Requests CRs Change Requests and deploy the changes in the
  • scheduled quarterly, out of release windows.
  • Participating in the business meetings to understand the business/functional requirements of the CSRs
  • Change Service Requests CRs Change Requests and convert them into Technical requirements.
  • Creating detailed design documents and estimate the effort required to accomplish the tasks.
  • Coordinating with Offshore team to ensure they understand the requirements and complete the changes as per
  • the timelines of the Release Management.
  • Facilitating the weekly status meetings on CSRs Change Service Requests CRs Change Requests with
  • the client to track the status resolve any issues.
  • Gathering and Understanding business requirements.
  • Translating technical and functional user requirements into a functioning technical solution.
  • Created Requirements Analysis and Functional Specification documents
  • Developing the Technical process flow using MS VISIO.
  • Created new online screens/menus.
  • Worked on Unit Test Plan and Unit Testing and Regression Testing, Integration test plan and Integration Testing, System Integration Test Plan and System Integration Testing, User acceptance test plan and user acceptance testing of the applications with other applications.
  • Performing impact, root cause analysis and identifying software modification requirements.
  • Interacted with other teams for System Integration Testing for testing the amounts to be appeared on the generated billing statements.
  • Monitoring test batch cycles as part of the releases.
  • Created Reports using PACBASE , EasytrievePlus, COBOL.
  • Extensively developed and enhanced COBOL, IMS-DB, DB2, CICS programs.
  • Worked on DB2, IMS-DB and VSAM databases.
  • Extensively used SQL and DB2 utilities.
  • Used file transfer methodology FTP.
  • Worked and Coordinated with third party vendor Pitney Bowes for the generation of notices and billing statements.
  • Supported User Acceptance Testing and communicated directly with the users for the Testing
  • and requirements.
  • Developed Implementation plan and involved in Implementation and Post production Support.
  • Attended CAB meetings for change approvals.
  • Developed Contingency Plan to describe the steps to be taken to revert the changes in case of unsuccessful deployment.
  • Ramp up on domain knowledge, identified day-to-day changes in business requirements, comprehend the capabilities of existing systems and decided on the course of actions to best fit the new requirements.
  • Used SharePoint for documents tracing and auditing.
  • Developed reusable code.
  • Reviewed documentation created by the team before delivering it customer to minimize errors.
  • Provided training to new team members on project specific tools.
  • Prepared project specific documentation for project repository.
  • Creating Requirement Traceability Matrix using RMtool.
  • Creating Incident Logs using Lotus Notes.
  • Participated in Work Product reviews and provided useful review comments.
  • Created work product review reports and facilitated work product review meetings.
  • Coordinated testing activities with all other testing teams.

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Environment: OS: MVS, OS/390, Z/OS, Windows 7, AIX Software: COBOL, PL1, CLIST, PACBASE, CICS, DB2, SQL, IMS DB, VSAM, JCL, UNIX Tools: Endevor, File-Manager, CA-7, Intertest, SPUFI, RC-Update, RC-Query, Fault Analyzer, CA-SymDump, MQ Series, CA-PANVELET, Easytrieve, SDSF, SAM, CA-Global-View, DB2 Table Editor, DSMS, StarTeam, ECM, JRS, Lotus Notes, VI editor, SYNCSORT, TSO/ISPF, FTP and RMTool.

Confidential

Roles and Responsibilities:

  • Analyzed, Enhanced and Supported Customer Management System CMS of the client.
  • Resolving the production issues in CMS System within the SLA as per the priority of the issue.
  • Provided day to day Production support activities.
  • Updated the problem Resolution repository.
  • Working on ILs Incident Logs and deploy the changes in the scheduled timeline. .
  • Gathering and Understanding business requirements.
  • Created Requirements Analysis and Functional Specification documents.
  • Worked on Unit Test Plan and Unit Testing, Integration test plan and Integration Testing.
  • Monitored daily, weekly, monthly batch cycles.
  • Coordinated testing activities with all other Testing Teams.
  • Developed Implementation plan and involved in Implementation and Post production Support.
  • Ramp up on domain knowledge, identified day-to-day changes in business requirements, comprehend the
  • capabilities of existing systems and decided on the course of actions to best fit the new requirements.
  • Performed Impact Analysis and identified software modifications required.
  • Developed reusable code.
  • Reviewed documentation created by the team before delivering it customer to minimize errors.
  • Provided training to new team members on project specific tools.
  • Prepared project specific documentation for project repository.
  • Participated in Work Product reviews and provided useful review comments.
  • Prepared weekly status of the all tickets through ITGC.
  • Involved in deployment activities.

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Environment: OS: MVS, OS/390, Windows XP Software: COBOL, DB2, SQL, VSAM, JCL Tools: Endevor, File-Master, CA-7, Roscoe, RC-Update, TSO/ISPF, Xpeditor, ITGC, File-Aid, SDSF and QMF.

Confidential

.

Roles and Responsibilities:

  • Provided post-implementation support and analysis and Incorporated scope changes
  • Involved in Implementation and Support.
  • Developed Unit Test Plan and Unit Testing.
  • Involved in coding and development of the system.
  • Understanding business requirements.
  • Developing pseudo code.
  • Coded COBOL Programs.
  • Performed Impact Analysis and identified software modification requirements
  • Participated in peer reviews.

Environment: OS: MVS, OS/390, Windows XP Software: COBOL, DB2, SQL, VSAM, JCL Tools: Endevor, File-Aid, CA-7, TSO/ISPF, Xpeditor and QMF

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