PROFESSIONAL SUMMARY:

• 6+ years of professional experience in Business Analysis, Validation, Requirements Engineering background in various industries such as Finance, Banking, Insurance and Healthcare domain.
• Excellent knowledge of industry standard methodologies like Software Development Life Cycle (SDLC), Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP), CMM (Capability Maturity Models), Rational Tools used during various phases of RUP and BPM Tools.
• Experience in gathering user requirements, preparing and analyzing bothBusiness Requirement Documents (BRD) and Functional Requirement Documents (FRD), and proposing changes for process improvement with use of the various internal and external requirements gathered.
• Proficient in creating Use Cases, Use case diagrams, Sequencediagrams, and Activity diagrams.
• Comprehensive understanding of the Organizational Framework that help to map the AS - IS and TO-BE model using the GAP Analysis and plan and monitor effective approach to build/buy solutions to the business problems/needs/opportunities.
• Adequate knowledge in EDI/HIPAA health information & health care services regulatory environment working knowledge and compliance experience along with proficiency in using ICD10/ CPT/ANSI/HL7 coding standards.
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Experience in conducting Joint Application Development(JAD) sessions and White Board Sessions with end-users, Subject Matter Expert (SMEs) team, Architects and design group development and QA team for project meetings, walkthroughs and customer interviews commensurate with excellent communication skills.
• Experience conducting requirement gathering sessions, feasibility studies and impact analysis and subsequently organizing the software requirements in a structured way using RationalRequisitePro to track development.
• Ability to perform Data Mapping and Data Migration
• Knowledge of Rational RequisitePro and its use in documenting test plans and test requirements based on Functionality and Business rules.
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Reports.
• Active involvement in User Acceptance Testing (UAT) and training of end-users.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Self-Starter, Analytical, Presentation Skills, and Leadership Qualities.

TECHNICAL SKILLS:

Methodologies: SDLC, RUP, UML, Agile/SCRUM, Waterfall

Change Management: Clear Quest, TFS

Business Modeling Tools: MS Visio, Rational Rose, Rational Requisite Pro

Operating Systems: Windows XP/7/2003/2008/2012, Unix

Databases: Oracle 11/10G/9i/8i, MS Access, SQL Server 2012/2008

Languages/Platforms: SQL,.NET, Java/J2EE, Java Script, COBOL, VB, CScripts, HTML, CSS, XmlBA Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook, SharePoint 2010), Visual Source Safe (VSS), Microsoft Project, Microsoft Visio

QA Tools: HP Quality Centre, Rational Quality Manager, HP Load Runner, HP Quick Test Pro, JIRA

Testing Strategies: Integration, Unit, System, Black Box, White Box, UAT

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix-AZ

Business Analyst

Responsibility:

• Interviewed SMEs and Stakeholders to get a better understanding of client business processes and gather business requirements.
• Created use case scenarios and documented work flow and business process using MS Visio.
• Gathered and documented business requirements for existing and future business systems.
• Analyzed and tested various Common Eligibility Outbound Interface Process and other Inbound/ Outbound Facets interfaces.
• Acted as a liaison between business staff and technical staff to articulate needs, issues and concerns.
• Analyzed current MMIS and EDI claims and documented the requirements to implement new MMIS automated system.
• Defined Functional Test Cases, documented and executed manually using quality center.
• Analyzed trading partner specifications and created EDI mapping guidelines.
• Responsible for Data Manipulation and Data Validation using SQL queries in a MS SQL Server.
• Helped with building ICD 9 to ICD 10 crosswalk map by grouping thousands of codes and ranges in Clinical, Benefits, Financial, Medical policy waves.
• Working within a growing environment of X12 4010/5010 HIPAA Transaction Processing 837 I, P, D, 835, 834, 820, 270, 271, 276, 277, 278, EDI, Privacy, Security, and Medicaid.
• Reviewed EDI companion guides for all payers to ensure compliance, edit integrity and maintain up-to-date list of payer contacts.
• Written test cases, test scenarios, and prepared test data to conduct the manual testing of EDI files and the mainframe screens.
• Involved in creation and execution of manual test cases in HP quality center and automated Test Cases in QTP and analyzed the Test Results.
• Tested the application manually by executing Test Cases in Quality Centre prior to Automation and Involved in automated testing.
• Performed functional testing with the development team as well as User Acceptance Testing and Regression Testing of the application using Quality center and JIRA for prioritizing defects and assigned it to the developer to fix the bugs

Environment: Agile / SCRUM, MS Office Suite, MS Visio, MS access, SQL, Quality Center, JIRA, Java Script, Project Management, QTP

Confidential, Pittsburgh, PA J

Sr. Business Analyst

Responsibility:

• Conducted brainstorming sessions to extrapolate the requirements that are not stated.
• Worked with business sponsors to elicit business/functional requirements and generated use cases in accordance with RUP Best Practices.
• Extensively used Rational Requisite Pro to document, review and analyze the requirements.
• Used UML and RUP methodology to capture, analyze and translate business requirements.
• Developed business Use Case scenarios, sequence diagrams and class diagrams.
• Prepared Rational Suite (Clear Quest and Requisite Pro) training materials for user and administrators and trained nearly thirty of them in the branch office.
• Structured flexible test plans, test cases and test scripts to test entire application based on business requirements, technical specifications, and product knowledge and use case scenarios.
• Addressed all aspects of the loan life cycle, starting from identifying a prospective client to the loan closure.
• Identified and validatedbusinessrules and data elements. Performed Data mapping and logical data modeling.
• PreparedBusinessRequirements Documents to enlist the high-level scope of the project.
• Created Process Flow diagrams, Data Flow diagrams (DFD), State Diagrams, Activity Diagrams and Entity Relationship diagram (ERD) in MS Visio using UML for various modules of the project as needed.
• Designed the security, roles and permissions model to replace the pre-existing model giving the users a more secure and flexible security plan.
• Administered and managed user accounts using Active Directory.
• Integrated Web Services forbusinessprocess workflows.
• Conducted multiple JAD sessions to synchronize different stakeholders on their objectives and gathered requirements.
• Defined security roles, client access for different features for different user groups.
• Conducted and performed User Acceptance Testing (UAT).
• Assisted in implementation and deployment of the best SCM processes with seamless integration among various phases of Software Development Life Cycle (SDLC) such as Change Request and Product Life Cycle Management utilizing UCMcomponent of Rational Suite.
• As QA Coordinator Assisted Quality Management team to ensure that requirements documentation accurately translated into test plans and test cases, including Quality Assurance Verification and Validations.
• Participated in project review meetings to resolve defect related issues.
• Revised existing documentation comprehensively to enhance the ability of the stakeholders to proceed with the next major phase of developing the application.
• Performed User Acceptance Testing on behalf of end-user to ensure that the user requirements are satisfied and properly tested.

Environment: RUP, MS Visio, HP Quality Center, ASP.NET, SQL Server 2005, SSRS, Rational Requisite Pro, Rational Clear Quest, Rational Clear Case, Oracle, UML, VB, .NET, Windows 2008, UNIX, Microsoft Office suite.

Confidential, Norristown, PA

Sr. Business Analyst

Responsibility:

• Followed agile methodology for project execution.
• Reviewed and analyzed pre-existing artifacts and application to understand as-is process.
• Interviewed the stakeholders including product owner, database developers, and server admins to gather businessrequirements for all the modules to be covered under the application.
• Derived and resolved issues in Scrum meetings, defined the scope of each sprint, created and prioritized the user stories and related tasks to be performed.
• Performed GAP analysis by understanding the AS-IS system and the TO-BE system by having discussions with the SMEs.
• Created and supported developers to createbusinessprocess workflows, lists, documents in SharePoint2013.
• Identified and validatedbusinessrules and data elements. Performed Data mapping and logical data modeling.
• PreparedBusinessRequirements Documents to enlist the high-level scope of the project.
• Created Process Flow diagrams, Data Flow diagrams (DFD), State Diagrams, Activity Diagrams and Entity Relationship diagram (ERD) in MS Visio using UML for various modules of the project as needed.
• Designed the security, roles and permissions model to replace the pre-existing model, giving the users a more secure and flexible security plan.
• Conducted multiple JAD sessions to synchronize different stakeholders on their objectives and gathered requirements.
• Defined security roles, client access for different features for different user groups.
• Conducted and performed User Acceptance Testing (UAT).
• Researched and wrote backlog of user stories, test cases for QA teams, defects and tech debt for 3 SCRUM teams and maintained backlog in JIRA tool
• Developed Test Plan, Test Scenarios and Test cases based on the Use cases and Functional specifications and also performed manual testing of the functionality of the application by inserting varying data on different test runs.
• Ensured the accuracy and consistency of the data during the data loading process and creating load sets.

Environment: Agile / SCRUM, Windows Server 2008/2012, SharePointServer 2010, MS SQL Server 2008 R2/2012, ODBC, .Net 4.0,HTML, CSS, XML, Windows 7, UML, SOAP, JavaScript, JSON, Jira, MS Visio, MS Project, MS Excel, MS Word.

Confidential, Nashville, TN

Business Analyst

Responsibility:

• Liaison between stakeholder’s system users, clients and managers, software development team and the QA team to gather requirements.
• Facilitated (JAD) Joint Application Development sessions to identify the business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.
• Studied and analyzed competitor’s applications and brainstormed to gather effective requirements for a quality product.
• Strong understanding of Investmentbanking, Fixed Income, Bonds, Equities, Derivatives (Options and Futures), Fund Accounting, Portfolio Management, Wealth Management.
• Conducted Database analysis via Microsoft SQL Server to run ad-hoc reports weekly/monthly for upper management using SQL queries to generate excel reports/charts analyzing usage of OnlineBankingvs. Bill Pay Services users
• Engage in project initiation activities such as developing the Project Charter, Project Scope and assisting the management in resource and budget estimation.
• Created Business Requirements Document and converted them into System Requirement specifications Document.
• Implemented business modeling, data modeling, and object modeling using MS Visio to develop the business architecture for the application.
• Analyzed Requirements and created Use cases, Use Case diagrams, Activity Diagrams using Enterprise Architect
• Used Rational Clear Quest for defect tracking and change management request and reported them.
• Gathered requirements to implement Master Data Management.
• Involved in preparing a simple and detailed User manual for the application, for an intended novice user.
• Proficient in defect management usingJIRA.
• Worked with SIT team in development of System Test Cases.
• Created Test Strategy developed UAT Test cases and execution of Test cases
• Worked with Project management team for vendor selection process.
• Prepared test plans and executed Unit, Integration, User Acceptance testing using test cases to endure that the systems conformed to specifications of business requirements performance criteria.

Environment: Agile / SCRUM, Windows 7, IE, Oracle 9.1, SharePoint, Web services, JIRA, Java/J2EE, HP Quality.

Confidential, Knoxville, TN

Business Analyst

Responsibility:

• Gathered requirements from the vendors using methods like personal interviews, questionnaires, and team meetings.
• Organized walk through with system developers to explain the business and system requirements and validate end-user requirements.
• Responsible for supervising work activities with offshore (Development, Testing) to ensure that they are well-performed, coordinated among team members and consistent with the approved work plan.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Was the point of contact for Offshore and was responsible to submit a weekly status to the business on the status of each project.
• Defined detailed process diagram to create update Master Data and represented it through use case for user to understand.
• Tested peer reviewed output files before being delivered to the vendor client.
• Facilitated with JAD sessions with the management groups, vendors, users and the IT Group for open and pending issues to develop specifications.
• Conducted Functional Walkthroughs as well as User Acceptance Testing (UAT) sessions.
• Held team discussions to deliberate over various scenarios that could take place and impact the project.
• Involved in writing Test Cases, procedures, reports and approval of software release.

Environment: Agile / SCRUM, UAT, JAD, HP Quality Center, MS Office, SQL Server, Master Data Management, UML, MS Excel, MS Word, MS Power Point, MS Visio, MS Access, Oracle.