SUMMARY

• A result oriented individual with over 7+ years of diversified experience in Retail Banking, Insurance and Pharmaceutical industry.
• Strong knowledge of the Systems Development Life Cycle (SDLC) models such as Water Fall, Agile, and Spiral.
• Solid experience in Finance Industry, Retail banking, Commercial banking, Wealth Management and Mortgage.
• Extensive knowledge of the Rational Unified Process methodology (RUP) and Diagram Modeling.
• Optimum use of documentation to avoid any form of miscommunication or misinterpretation during the entire system development process.
• Expertise in translating user requirements into System Specifications and mapping the process design, work flows for SDLC with documenting and managing business requirements.
• Experience in Project Planning, Project Design, creating functional specifications and data flow diagrams.
• Skills in developing Use Case diagrams, Sequence diagrams, Data Flow diagrams, and Class diagrams.
• Actively Participated in UAT.
• Defined global business processes for next gen financial planning and wealth management platform.
• Conducted requirement analysis techniques such as Business Process Automation, Business Process Improvement, and Business Process Re - engineering.
• Hands on experience in using SQL queries to perform data analysis and data mapping on Oracle & Microsoft SQL Server databases
• Conducted Joint Application Development (JAD) sessions and interviewed Subject Matter Experts (SMEs), asking detailed functionality aspects of business process and carefully updating the information to the requirements in an easily understandable format.
• Highly motivated team player capable enough to work and lead within a team environment besides being capable to work independently.
• Worked with the Project Manager on various Project Management activities like Resource Planning, Resource Request, keeping track of Project Status, Deadlines, and Issues, Environment Request, and Compliance Issues
• Creative and Aggressive person capable of forming and maintaining positive and productive team environments with integrative thinking skills.
• Strong business analysis skills and thorough understanding of full SDLC & RUP, and end-to-end SW implementations.
• Ability to excel and succeed in diverse environment and projects with strong determination, dedication, and inclination towards customer satisfaction.
• Possess excellent organizational, interpersonal, communication and documentation skills with good process management skills along with a remarkable ability to gather requirements to bring out quality product.
• Possess strong analytical and problem solving skills with the ability to adapt to a new environment and meet stringent deadlines.

TECHNICAL SKILLS

Requirement Management: HP Mercury Quality Center, Rational Clear Case, Rational Clear Quest, Microsoft Project, Rational Requisite pro

Modeling & Designing Tools: MS Visio, IBM Rational Rose 6.0

Business Analysis Structure: Agile/Waterfall/Scrum/JAD

Testing Tools: Quick Test Pro, Load Runner, Win runnerDatabases Tools Oracle9i/10g/SQL Server/Microsoft Access/My SQL

Reporting Tool: Crystal reports, Oracle Reports

Communications: MS Outlook, Lotus Notes, TCP/IP, and MS NetMeeting/Chat

PROFESSIONAL EXPERIENCE

Confidential, Fort Worth, TX

Sr. Business System Analyst

Responsibilities:

• Conduct interview with the Business Users and gather requirements, interviewed the SME (Subject Matter Experts), and ensured that contributors and all key stakeholders were motivated to complete assigned tasks.
• Use Agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
• Interacted with business heads to finalize the Business Requirements for the Online Offers and to upgrade/modify the existing offers.
• Closely interacted with designers and software developers to understand application functionality and navigational flow and keep them updated about Business user’s sentiments.
• Interacted with group to facilitate for timely and effective requirement translation.
• Come up with possible scenarios and document them and once documented translate them into UML diagrams.
• Come up with a Logical system architect to define the flow of data through different systems.
• Developed Use case stories, business flow diagrams, Activity/State diagrams and Sequence diagrams so that developers and other stakeholders can understand the business process.
• Wrote full functional and technical specifications and communicated requirements to development teams.
• Worked extensively on Business Requirements, Functional Specification, Data-Integration, Data Mapping, and Data Warehouse access using SQL and Crystal Reports, ETL process, use cases modeling (UML) using MS Office (Word, Excel, Access, Visio) and dashboards
• Created and maintained a project schedule using MS Project showing all of the deliverables target dates.
• Involved in designing the mockup screens for GUI interfaces to visually demonstrate the proposed web based functionality to clients.
• Used MS power point presentations for conducting JAD sessions with the stakeholders.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Conduct daily meetings at On Shore and weekly meetings with the Off Shore. Publish the agenda prior to the meeting and then sending out the Meeting Minutes after the meeting.
• Performed Gap Analysis and made AS-IS documentation for all the applications.
• Responsible for making deliverables like RSD (Requirements Specification Document), FSD (Functional Specification Document), Master Test Plan, Communication Plan, High Level Design Document, Implementation Document, Project Tollgates.
• Responsible for conducting QC (Quality Center) training sessions for the Business Users. To give them a walk through over the tool. And to show them how to write test case, logging defects etc.
• Come up with test cases and test scenarios.
• Responsible for planning, conducting and coordinating the User Acceptance Testing (UAT).

Environment: MS office Suite, Java, XML, HTML, JavaScript, SQL, Toad, Oracle, UNIX, Clear Quest, Win Runner

Confidential, NJ

Sr. Business Analyst

Responsibilities:

• Gathered Business Requirements, analyzed data/workflows & performed GAP analysis.
• Met with client groups to determine User Requirements and Goals, thus converting User Requirements into Business.
• Facilitated collection of Functional Requirements from system users, and prepared Business and Technical Requirement Specification documents.
• Analyzed business and technical requirements, thus creating the Business Use Case (BUC) and Application Use Case (AUC) documents.
• Utilized RUP to configure and develop processes, standards, and procedures, and to perform System analysis.
• Interacted extensively with SME’s including heads in areas of equities, fixed income, derivatives, options, futures and risk managers, asset managers to understand corporate actions, extracting requirements from discussions, and refining and documenting them into Business requirements.
• Assisted in Data File Definitions and Data mapping activities for the data gathered during the process of development and implementation.
• Used MS Visio to carry out the business modeling, data modeling, and object modeling efforts to develop the business architecture for rapid and controlled application development.
• Used Rational Requisite Pro for overall Requirements Management and to build the Requirements Traceability Matrix.
• Documented approved change controls to add them into business design.
• Prepared Logical Process and Data Models that contained set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document Business Data Requirements.
• Prepared Business Object / Business Process Models that included modeling of all the activities of business from conceptual to procedural level.
• Developed Data Flow, Work Flow, Process Flow, and Entity Relationship Diagrams in MS Visio, and analyzed them to create “AS IS” and “TO BE” scenarios.
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Maintained Project Glossary for the entire project team.
• Followed a structured approach to organize requirements into logical groupings of essential Business Processes, Business Rules, and Information Needs, thus ensuring that Critical Requirements are not missed.
• Followed the UML based methods using MS Visio to create Use Case, Activity/State Chart, Sequence, and Collaboration Diagrams.
• Created high level reports using SQL for the management for the rebranding projects for various phases.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Worked with the Project Manager on various Project Management activities like Resource Planning, Resource Request, keeping track of Project Status, Deadlines, and Issues, Environment Request, and Compliance Issues.
• Planned and Implemented compliance in deployment and execution procedures as mandated.

Environment: Rational Rose, Rational Requisite Pro, Rational Clear Case, UML, HTML, MS Project, MS Office, Oracle, SQL, Windows 2003 Server, Java

Confidential, Edison, NJ

Business System Analyst

Responsibilities:

• As a Business Analyst was accountable for analyzing and defining requirements and functionality for web-based information systems and other solutions to meet the Company's business needs.
• Elicited, researched and prioritized business requirements and functional requirements.
• Worked hand-in-hand with clients, strategy, design team, developers and testers for all phases of the project lifecycle.
• Involved in business analysis and project management, coordinating between the team members and creating use cases according to the business requirement and documented Functional Requirement Specifications (FRD) / Non-Functional Requirements and assisted Systems Analyst to come up with System Requirement Specifications (SRS).
• Understood Fixed Income, Bonds and Bond Trading Cycle, Equities and Equity Derivatives, Trade Life Cycle, Portfolio Management, Wealth Management and Sales and Marketing Identified, researched, investigated, analyzed, defined and documented business processes for Equities, Fixed Income, Worked with the Traders and Brokers while collecting requirements
• Assisted the Project Manager in the negotiation of the SLA contract
• Prepared ETL and Reporting test cases for requirements
• Successfully coordinated System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Analyzed system requirements and developed detailed Test Plan for System Testing
• Involved in migrating BO Reports with the help of Migration Team
• Performed Gap analysis, prepared project plan and solution documents and coordinated with multiple IT teams (Development, QA, Vendors) both internal and external, to ensure delivery of product within tight deadlines.
• Created and maintained the Requirement Traceability Matrix between the requirements and other products such as design documents and test plans.
• Identified internal and external system requirements, design and configuration set-up, also created User Documentation and conducted training classes.

Environment: Microsoft Office 2010, Windows SharePoint, MS Visio, MS Project, IBM Requisite Pro, UNIX (Mainframe), Business Objects, Oracle 9i, HTML

Confidential, Cleveland, OH

Business Analyst

Responsibilities:

• Conducted User Interviews, Gathered Requirements, analyzed, and documented business requirements based on the analysis of Loan Processing Workflow Model.
• Analyzed various Steps in the Loan Lifecycle and designed the system to identify & monitor the riskier loans.
• Analyzed and prioritized key reports for day to day servicing needs for loan monitoring processing and Inspection.
• Addressed all aspects of the Loan Lifecycle, starting from identifying a deal right up to loan closure.
• Used standard Business Analysis methodology centered on RUP.
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams using MS Visio.
• Provided Functional Specification to development team to build Enterprise Reporting Systems.
• Used Rational Requisite Pro/DOORS for overall Requirements Management and to build the Requirements Traceability Matrix.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Participated in the Bug Review Meetings, Updated requirement document as per business user feedback.
• Assisted client in developing content and training materials, recommended enhancements and identified new business requirements.
• Assisted with product evaluation, product customization and system integration.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas including Mortgage Servicing, Loan Monitoring and Asset Management.

Environment: MS Word, MS Excel, MS Access, MS Project, MS Visio, Test Director, Rational Rose, Oracle, SQLs

Confidential, Tupelo, MS

Jr. Business Analyst

Responsibilities:

• Worked on Fixed Income, Bonds and Bond Trading Cycle, Equities and Equity Trade Cycle, Derivatives (Options and Futures), Portfolio Management, Wealth Management and Asset Management.
• Gathered requirements from key stakeholders, customers, and subject matter experts to define the scope and requirements of Wealth Management and Asset Management portals.
• Elicited and gathered user and business requirements through open ended discussions, brainstorming and prototyping.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards and procedures.
• Define business process flows for the wealth management business for the areas mentioned in the solution.
• Analyzed and optimized the process. Prepared Business Requirement Document and then converted Business requirements into Functional Requirements Specification and Technical Specification using Rational Requisite Pro.
• Developed UML models for modeling static and dynamic aspects of Wealth management portal.
• Conducted JAD sessions for communicating with the all Project directors and stakeholders and created process Workflows, Functional Specifications and project initiation artifacts.
• Created UML Diagrams including Use Cases Diagrams, Activity Diagrams/State Chart Diagrams using Rational Rose and thus defining the Business Process Model and Data Process Model.
• Conducted the requirements and design walkthroughs with designers, developers and management staff.
• Created and managed project templates, use case templates, requirement types and traceability matrix in Requisite Pro.
• Created Mock-up screens for better visualization and understanding of the software solution.
• Created a test approach document that was used as a high level document on which the test cases were based.
• Generated test cases in accordance to the Test Approach Document.
• Involved in User Acceptance Testing (UAT).

Environment: Rational Unified Process (RUP), Rational Rose-UML, MS Visio, MS Word, .Net, MS Excel, MS PowerPoint, Oracle.