SUMMARY

• Over 6 years of IT experience on all phases of a SDLC project with a primary focus on analysis, product implementations, system - integration/migration and process improvement. An effective communicator, excellent team player, quick learner and creative problem solver with finely tuned analytical skills.
• Enjoys analytical work, interaction with clients and is committed to delivering high quality and timely results.
• A result oriented professional with experience in diversified business sectors including Retail/Banking/Financial.
• Good understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle(STLC), Bug Life Cycle (BLC).
• Experience in Business Process Redesign, defining vision documents, interacting with stakeholders, understanding user requirements and articulating into User Requirements Specifications (Use Cases).
• Experienced in conducting Joint Application Development (JAD) sessions, project meetings, reviews, walkthroughs, and customer interviews.
• Expertise in writing Business Requirements Document (BRD), Functional Requirements Documents (FRD), Non-Functional Specification Document, System Design Document, Use Cases, Screen Mockups, and training manuals.
• Strong Knowledge of Waterfall and Iterative Software Development Life Cycle (SDLC) methodologies such as Rational Unified Process (RUP) and Agile.
• Expertise in feasibility requirements analysis, design, construction, testing, implementation of UML Methodology.
• Skilled in Gap Anlysis using AS-IS and TO-BE business process, SWOT analysis and cost/benefit analysis.
• Experienced in developing Test Plans, Test Cases, Scenarios and Strategies as per business requirements to match the functional requirements and UML diagrams.
• Experienced in writing SQL queries to extract data from various databases for data analysis and generating reports as per the formal specified Subject Matter Experts (SME’s).
• Extensive knowledge of defect tracking tools such as Quality Center, Jira, Bugzilla to report bugs.
• Significant experience in conducting User Acceptance Testing (UAT).

TECHNICAL SKILLS

Project Methodologies: Rational Unified Process (RUP), Agile, Waterfall

Requirement Management Tools: Rational Requisite Pro, Quality Center

Design Methodologies: Unified Modeling Language (UML)

Modeling and Design Tools: Microsoft Visio, Rational Rose

Programming Languages: SQL, Java

Bug Tracking Tools: Test Director/Quality Center, Jira, Bugzilla

Operating Systems: Windows XP/Vista, Windows7, UNIX, Mac OS X

PROFESSIONAL EXPERIENCE

Confidential, Pleasanton, CA

Business System Analyst

Responsibilities:

• Gathered requirements and translated them into Business requirement Specifications (BRS) and Functional Requirement specifications (FRS) documents.
• Conducted meetings/interviews and facilitated JAD sessions with Stakeholders to collect business requirements.
• Analyzed requirements, coordinated with business owner, UI team and Development team to make sure that the requirements are gathered and understood completely.
• Maintained and verified the Requirements Traceability Matrix.
• Interacted with the SME’s to clarify queries or issues regarding the product.
• Participated in the analysis of user interface design efforts; participated in design sessions, documented and validated recommendations.
• Developed Use Cases, Workflows, and Screen Mockups using Microsoft Visio.
• Conducted Use Case reviews and Gap- Analysis, aiding the process of risk identification and mitigation early in the project.
• Communicated with project manager and development team on regular basis during different phases of product life cycle.
• Compared the test results with the given functional specifications and documented all the deviations from the expected results.
• Used Quality Center for defect tracking and reporting.
• Identified software defects and interfaced with developers to resolve them and provided support to the Test team.
• Created Test Scenarios for User Acceptance Testing (UAT).
• Follow- up with end users after the application transition. Acted as a point of contact for any issues or clarifications.

Environment: Linux, Infosphere Global Data Synchronization, WAS, Oracle10g, Websphere MQ

Confidential, Pleasanton, CA

Business Analyst

Responsibilities:

• Performed requirement gathering & analysis by actively soliciting and analyzing customer requirements.
• Successfully conducted JAD sessions to gather project requirements and help synchronize the different stakeholders on their objectives in order to provide the developers a clear- cut picture of the project.
• Created Business Requirement Specifications (BRS) and Functional Requirement Specification (FRS) documents as per the user requirements in Microsoft Word.
• Analyzed Business Requirements and segregated them into high level and low level Use Cases.
• Created Activity Diagrams using Microsoft Visio according to UML methodology thus defining the Data Process Models.
• Worked on creating the various workflows - New Product Introduction, Product Updates, Product Retirement.
• Coordinated and lead the offshore testing team to test the workflows.
• Worked as an interface between users and different teams involved in the application development for the better understanding for the business and IT processes.
• Developed Test plan and Test cases for different product workflows.
• Conducted Test Case walkthrough to the project team.
• Identified most critical areas of project early, and prioritized testing for those accordingly.
• Performed troubleshooting and tracked defects using Jira.
• Conducted review meetings with Team Lead and Project Manager.
• Follow- up with end Users after the application transition. Acted as appoint of contact for any issues or clarifications.

Environment: Windows XP, Sun Solaris, Infosphere MDM4PIM, WAS, Oracle 10g

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Involved in all the phases of software development life cycle (SDLC).
• Analyzed documented, and managed all the project requirements and changes to the requirements throughout the software development lifecycle using requisite pro
• Work closely with business owners and stakeholders to outline business requirements.
• Wrote functional requirements and coordinated with the development team, project manager and product manager.
• Managed multiple teams, conducted daily status meetings, and provided status reports to the managers.
• Conducted and participated in status meetings to collect data from business users.
• Performed gap analysis between “AS-IS” model of the legacy system and the “To-BE” model to identify the gaps, logged issues relating to the identified gaps and worked with the SME to get clarifications.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured that critical requirements are not missed.
• Created process flows and use case diagrams using Microsoft Visio.
• Implemented business modeling using Microsoft Visio to develop mock up screens for the applications.
• Developed UML use case model for the application and prepared the detailed workflow diagram based on the proposed enhancement for the system.
• Tested the GUI functionality of the application.
• Performed a wide range of quality tests to ensure that software has met specified standards and end user requirements.
• Interacted with the development team for the regular updates of the project.
• Attended project meetings, release meetings, and QA status meetings.

Environment: Windows XP, Linux, Java/J2EE, DB2, Websphere Application server

Confidential, Pleasanton, CA

Business Analyst

Responsibilities:

• Involved in requirements gathering and preparing the business requirements and system requirements documents.
• Interacted with users to understand Business logic and User requirements.
• Evaluated information gathered through surveys, workshops, task analysis, and business process description.
• Managed system requirements and requirements traceability matrix (RTM), and scenarios using Requisite pro.
• Used Rational Rose to carry out business modeling, use case diagrams, and activity diagrams.
• Actively participated in enhancement meetings focused on making the website more intuitive and interesting.
• Analyzed customer issues and reported all issues to the project manager.
• Written test scripts and perform User Acceptance Testing (UAT).
• Investigated defects and interacted with developers to resolve issues.
• Reported and tracked defects in Bugzilla.

Environment: Java, J2EE, JSP, Java Scripting, iplanet,Sun Solaris, Oracle 8i

Confidential, San Ramon, CA

Business Analyst

Responsibilities:

• Involved in eliciting the requirements using interviews, document analysis, requirements workshops, and business process descriptions.
• Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements and delivered business requirement documents, and use cases.
• Created process workflows and prepared screen mockups and interface designs.
• Successfully engaged in multiple initiatives simultaneously.
• Acted as a liaison between business team, technology team and also support unit.
• Assisted QA team in writing Test Plan and Test Cases.
• Involved in the business analysis of data for the test cases and scenarios.
• Involved in creating the excel sheets with all the data to be used in manual test cases.
• Performed different kinds of testing such as functional testing, regression testing, system testing and user acceptance testing.
• Investigated software bugs and interacted with developers to resolve technical issues.
• Organized and participated in weekly meetings and review workshops.

Environment: Visual Basic, SQL Server 2000, SQL, HTML, DHTML, XML, JavaScript, IIS 5.0