Business Analyst Resume

SUMMARY:

Senior Test Engineer with 14 years of experience. Areas of expertise include system testing, 13 State Competitive Local Exchange Carrier (CLEC) ETE testing, Project Management, OMS IST CARE planning, test planning, test scripts, test execution and defect management.
Experienced with working on multiple projects simultaneously, including testing of custom applications, systems testing and defect management. Participated in Change Management activities for new technologies introduced in the test environment.
Performed software validation activities to ensure execution of timely system operations and user acceptance testing.
Experienced in every stage of the quality assurance / SDLC and testing life cycles. Able to work closely with developers and business analysts to ensure a quality implementation of testing while recommending solutions to prevent defects
Expertise in writing, maintaining and executing test strategies, test procedures, test plans, test cases, test results and generating defect reports. Proficient with tools including Quality Center, Clear Quest, and experience in SQL. Excellent verbal and written communication skills.
Strong analytical skills
Hands - on and proactive
Strong project management skills
Excellent problem solving/troubleshooting skills
Testing/Verification skills
Self-Management
Great Organizational skills
High degree of Integrity
Team Player
Extensive experience with AT&T ordering systems
Test Planning
Defect Management

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

Performed POM testing using the Desktop, MAC, iPad, Kindle Fire, Samsung 3 Tablet, Samsung S4 phone and iPhone
Performed testing with Internet Explorer 8 & 9, Chrome, Safari, Firefox and native browsers
Performed system testing for POM version 2.0
Performed test planning, test design, test execution and results validation
Maintained/updated system test plans
Identified accurate test data
Created User Acceptance Test Plan
Identified and managed defectsthrough resolution
Provided a daily test status report to management and team members
Testedcode fixes
Provided and assistance to testers

Confidential

Senior Tester

Responsibilities:

Confidential

Senior Test Engineer

Responsibilities:

Performed testing for planning, pricing, ordering, and self service capabilities for the bundling of voice, data, and Uverse converged billing
Utilized SQL to validate test results via TOAD
Performed defect management for IST, noting Quality Center (QC) with updated status along with new information for tracking test cases blocked by defects, severity, and the number of defects assigned to each application
Collaborated with the development team as well as other testing teams to ensure defects were being worked and retested through resolution and closure
Handled multiple tasks and projects simultaneously, including test planning, writing manual test cases, and defect management and resolution
Prepared Test Data and Test Metrics in QA environments
Performed risk analysis on change requests for testing efforts of the application
Demonstrated a strong sense of multi-tasking by testing a number of projects at one time
Created test plans, conducting pre-testing, shakedown testing and release testing
Validated CLEC test plans and provided voice/data network test data to support CLEC testing
Supported CLEC testing via Web Service
Developed functional test plans and test scripts using functional requirements document
Involved in performing Functional, Regression, Integration, and End-to-End testing of various backend applications