OBJECTIVE:

To work as a full time employee in Business System Analyst or Data Analyst role.

EXPERIENCE SUMMARY:

• Extensive experience in gathering high level business requirements through functional workshop, stakeholder interview, etc. and refining and managing those requirements through requirement management, change management tools and techniques.
• End to end understanding of Software Development Lifecycle (SDLC) and Software Test Lifecycle (STLC) procedures, starting from requirement gathering, planning, development, testing, implementation to post implementation support.
• Sound knowledge and experience in implementing Agile projects using JIRA, and its concepts, e.g. user stories, epics, product backlog, sprint, burndown chart, velocity, etc.
• Strong experience of data analysis through complex SQL queries, data sourcing from source systems to target systems, GAP analysis, data requirements, and D3 (Data Definition Documents).
• Experienced in creating high quality Business Analysis deliverables, e.g. BRD (Business Requirement Document), SRD (System Requirement Document), Use Case & User Stories, Process Flow Diagram, etc.
• Parallel experience as a Quality Analyst in creating high quality QA deliverables, e.g. Test Plan, Scenarios, Test Cases, etc., performing test execution, raising & tracking defect, and capturing test - result.
• Extensive knowledge of business process modeling and redesign using BPMN (Business Process Model and Notation).
• Strong knowledge and understanding of non-functional requirements, user experience, UI/UX.
• Excellent communication skills to build good rapport with stakeholders, coordinate successfully among different teams, coach team-members on business and technical topics, and take lead in key project activities.
• Experience of working in a client facing role in a highly dynamic environment.
• Familiarity with project management practices, tools, and techniques.
• Strong business-domain knowledge in US Auto Finance.

TECHNICAL SKILLS:

Documentation and Presentation Tools: MS Word, MS PowerPoint,SQL

Requirement Management Tools: IBM Rational DOORS; IBM Rational System Architect; MS Visio

Quality Assurance Tools: HP ALM

Data Analysis Tools: Tableau 9.3, MS Excel

Change Management Tools: IBM Rational Change

Programing Languages: C; C++; Java/J2EE

PROFESSIONAL EXPERIENCE:

Confidential, CA

Business System Analyst (BSA) and Data Analyst

Responsibilities:

• Organize kickoff meetings and interviews with business to gather high level business requirements.
• Understand the current business processes to capture the detailed functional requirements.
• Perform data analysis to understand the data requirements associated with the integration requirements and capture them for each such integration requirement.
• Understand the areas of problem or scope of improvements to formulate functional solution for business problems.
• Create BA deliverables, e.g. BRD, SRD, Use Cases, User Stories, Process Diagram, etc.
• Capture and manage requirements in IBM Rational DOORS and maintain end-to-end traceability.
• Design and redesign process models using MS Visio and IBM Rational SA.
• Track and manage changes to project scope or requirement and align the BA deliverables accordingly using IBM Rational Change Management.
• Conduct review and walkthrough sessions with business and technical stakeholders to get approval on the BA deliverables.
• Conduct stakeholder analysis and create a RACI matrix for review and approval process.
• Coordinate with other teams to ensure consistent interpretation and understanding of requirements across the project/organization and to align their deliverables.
• Perform data sourcing from source to target system using SQL Queries, Excel, etc.
• Perform GAP analysis and coordinate with the related teams to resolve those GAPs.
• Review system architecture, integration, and design document to ensure alignment.
• Gather non-functional requirements and refine them, create TPM (Target Performance Matrix) through discussions with the Enterprise Architecture team.
• Take part in providing alternate design solutions, striking consensus through negotiations, reaching Go/No-Go decisions.
• Create test deliverables along with the QA team, e.g. Scenario, Test Case, Components, etc.
• Troubleshoot data-mapping and integration issues detected during testing.
• Create visual diagrams and presentation to understand complex problem and facilitate solution.

Confidential

Business System Analyst (BSA) and Quality Analyst (QA)

Responsibilities:

• Analyze the project charter and other organization level documents to understand the purpose and scope of the project.
• Conduct organization and stakeholder analysis to identify the key stakeholders, various influence groups, RACI stakeholders, etc.
• Conduct kick off meetings with business to understand the high level business requirements and capture them.
• Fine tune the high level requirements and create detailed level Integration, Reporting, and General Function requirements from them.
• Use IBM Rational DOORS to capture and manage those requirements.
• Maintain traceability among the High Level Requirement, Detailed Level Requirements, Data Definition Document, Business Capabilities, and Reports Data Definition.
• Perform data analysis to determine the data requirement associated with the Integration and Reporting requirements and capture them against those requirements.
• Create Data Definition Document for each of the interface between two systems and perform data sourcing from source to target system.
• Coordinate with the BI team and ensure that the report requirements are implemented.
• Take part in change management process.
• Write user stories and create a product backlog, estimate effort using story points, prioritize the user stories and plan the sprints, and track progress and monitor performance using Burndown chart, velocity chart, etc.
• Assist UI designing team in creating wireframes and ensure that usability requirements are fulfilled.
• Review the SRD and FDD (Functional Design Document), Integration Documents, and other associated deliverables.
• Create test-plan and test-strategy as part of the QA team.
• Analyze the functional requirements to create test-scenarios and test-coverage matrix.
• Write test-cases using those test-scenarios and create the traceability matrix. Capture this traceability using external links from DOORS to HP ALM.
• Conduct SIT (System & Integration Testing) and capture test results in HP ALM.
• Raise and track defects in HP ALM and coordinate with the development team to resolve them.
• Coordinate with business users to conduct UAT (User Acceptance Testing) and prepare UAT test result.
• Prepare QA Acceptance document and other supporting document at the end of testing.
• Take part in writing the application user manual and maintenance manual for post implementation support.

Confidential

Subject Matter Expert (SME) and Quality Analyst (QA)

Responsibilities:

• Take part in requirement workshop with business and technical folks to analyze As-Is and To-Be business processes and associated high level and detailed level requirements.
• Capture and fine-tune the requirements and prioritize them based on MOSCOW analysis.
• Conduct brainstorming sessions to understand cross functional impacts of the desired process changes, negative scenarios, error scenarios.
• Take part in creating BA deliverables, e.g. Use Case Diagram, User Stories, BRD.
• Prepare detailed level planning and estimation of the QA process.
• Facilitate RACI review and approval meetings and capture the approved requirements in DOORS.
• Assist the scrum master and the product owner in creating product backlog, planning scrum sprints, managing issues in JIRA, creating progress charts, etc.
• Create test deliverables, e.g. test-plan, test-scenario, test-case, test-data, coverage and traceability matrix, etc.
• Execute test-cases, capture test-results, and raise defects in HP QC.
• Create reference documents like lesson learnt and best practices, QA Acceptance, etc.

Confidential, AZ

Business System Analyst (BSA)

Responsibilities:

• Organize kickoff meetings with business and technical stakeholders to discuss a business process and the associated business and functional requirements.
• Perform SWOT analysis to reduce risk by identifying the areas of problem or scope of improvements.
• Create BA deliverables, e.g. BRD, Use Cases, Process Diagram, etc.
• Capture and manage requirements an refine them through continuous discussions.
• Track and manage changes to project scope or requirement and align the BA deliverables accordingly using Change Management tools and techniques.
• Conduct review and walkthrough sessions with business and technical stakeholders to get approval on the BA deliverables.
• Conduct stakeholder analysis and create a RACI matrix for review and approval process.
• Coordinate with other teams to ensure consistent interpretation and understanding of requirements across the project/organization and to align their deliverables.
• Perform data sourcing from source to target system using SQL Queries.
• Perform GAP analysis and coordinate with the related teams to resolve those GAPs.
• Review system architecture, integration, and design document to ensure alignment.
• Gather non-functional requirements and refine them, create TPM (Target Performance Matrix) through discussions with the Enterprise Architecture team.
• Create test deliverables along with the QA team, e.g. Scenario, Test Case, Components, etc.
• Troubleshoot data-mapping and integration issues detected during testing.
• Create visual diagrams and presentation to understand complex problem and facilitate solution.