Program Manager/consultant Resume
SUMMARY
- Competent Senior Project Manager with 20+ years of progressive project management experience leading all phases of diverse Technology, Data Management, AI, and Cybersecurity projects, who will build and manage project teams and ensure quality control throughout project life cycles.
- Business strategist; plan and manage multimillion-dollar projects working with large enterprises like McKinsey & Company, Mouchel Plc., Emerging Technology and Clarity Consultants aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains. Confident and energetic with a solid history of achievement in project management. *Motivated leader with strong organizational and prioritization abilities.
- Repeated success in developing project initiatives and directing project plan targets using a combination of technology, business, leadership, and customer service skills. Expert in Agile/Scrum/Kanban and waterfall project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet and/or exceed timeline and budgetary targets.
PROFESSIONAL EXPERIENCE
Confidential
Program Manager/Consultant
Responsibilities:
- Working on large government/country - wide projects, drafted RFPs, Business cases based on leading financial Models, Scoping, Evaluating, Vendor Management, Budgeting, Stakeholder Management (including external UAE governmental and private corporates).
- Managing and executing projects using emerging technologies, IoT/AI and ML, designing, building and setting up smart gates for FCA, smart inspection, container and drivers tracking using Telematics Systems.
Confidential
Sr. Projects Manager
Responsibilities:
- Built Program Management framework/methodology, practices, processes, etc. Some programs I worked on were in the capacity of $100M USD, some are the integration of multiple systems. Projects with recent technologies such as IoT, AI, Robotics, and more. Implemented multiple projects in Federal
- Customs Authority in UAE, including Smart Inspection Project, Tariff Management, Smart Tracking, and security projects; including many features as Single Sign - On SSO, Single Window, and Cybersecurity framework using PMI waterfall methodology and Agile Scrum and Kanban. Worked on an IoT/AI business program for a government entity (Federal Customs Authority), involving a Vehicle, Cargo, and
- Driver Tracking (Telematics) solution system, including many features as Single Sign-On SSO, Single Window, and Cybersecurity framework. Worked on Government (State and Federal) initiatives as a strategy consultant, where I built strategic plans, initiatives, goals, and projects. Prepared RFI, RFQ and RFPs, business cases, vendor management, and change management processes.
Confidential
Sr. Program Manager
Responsibilities:
- Set up and built PMOs Traditional, Digital, or Hybrid ePMOs/BPMOs for enterprise clients, i.e. Dubai Police PMO. Assisted in the development, documentation, and communication of standards, as well as related policies for the assigned IS program. Successfully delivered Cybersecurity programs for clients
- ENOC, Dubai Police, etc. into operation. Expanded and improved the knowledge of information security controls, including access control, auditing, and configuration best practices. Lead comprehensive impact assessments of all policy and process changes including operational, financial, and compliance impacts. Implemented Data Management Governance/Processes, and data privacy; evaluated datasets for consistency, accuracy, and entireness. Expertly headed and directed the Organizational Change Management methodology, framework, processes, and documentation including KPIs and assessments using leading OCM methodologies such as Prosci - ADKAR for enterprise clients, i.e., DU Telecom, AL Ain Municipality
Confidential
Business Consultant
Responsibilities:
- Worked with Confidential in a digital transformation program for a Major, and Leading Telecom group in the UAE (DU) using Scrum and Kanban. Implemented a SaaS program that saved the client over 50% of the cost included training the users.
- Worked on Digital Transformation Maturity Assessment of multiple Telecom
Confidential
Senior PMO Consultant
Responsibilities:
- Successfully developed and set up a Program/Project Management Office for Al - Ain Municipality, including implementation of PM processes, templates, and tools. Created PMO Business Model, strategy, services, and KPIs. Conducted maturity assessment, developed PMO Charter and Operating Model with full maturity assessment and transition plans, and administered transition plans and change management plans to successfully integrate PMO processes into the business flow. Established and set up ePMO and structure for Department of Municipality Affairs (DMA) - Abu-Dhabi, and deployed and implemented
- Portfolio management methodology in client sites in accordance with PMI - OPM3 and OGC-P3M3. Designed, implemented, and delivered approaches and plans in change management and business transformation for the business.
Confidential
Program Manager
Responsibilities:
- Successfully established working PMOs for four different domains: (Finance, HR, IT, and administration) along with customized methodologies, processes, templates, and forms. Delivered expertise on performance management setting KPAs, KRAs, and KPIs for the domain and employees (enterprise and corporate performance management).
Successfully delivered and managed a portfolio of projects in IT and Finance, Performance Management System, certifying Confidential with multiple ISOs (27001, 20000, 9001) and BS 25999 and ITIL. Efficiently completed over 25 projects with a total value close to (USD) 50.0M whilst managing a team of professionals comprising of Program/Project Managers, Financial Controllers, and Subject Matter Experts (SMEs), in IT, Finance, Operations, HR, and Quality with total savings of (USD) 5.0M through cost - cutting, resource balancing and direct negotiations with vendor s top management.
