SUMMARY

• Over 7 years of extensive experience in Business Analysis, Software Validation and business process re - engineering, with proven ability to articulate business values.
• Exposed to diverse business processes, dat includes Health, Life and Auto Insurance, Retirement Services.
• Experience in conducting Joint Application Development (JAD) sessions with end-users, expert team, development and QA team for project meetings, walkthroughs and customer interviews.
• Excellent writing skills in preparing Business Requirements Documents (BRDs), System Requirements Specifications (SRS), Requirements Traceability Matrix (RTM), System Design Specification (SDS), functional specifications, and defining project plans.
• Complete and thorough testing for the entire SDLC, including version and change control and new software rollouts.
• Expert in Root Cause Analysis, Feasibility studies and Risk Assessment studies.
• Functional experience with concentration on Use Case modeling using UML, Business Process Modeling, Data Modeling, Change Management, Technical Training, Software Development methodologies, QA testing, and Systems Testing of client server and web-based systems.
• Strong project management skills including planning, scheduling, monitoring and budgeting with experience in requirement gathering, gap analysis, risk analysis, effort estimation etc.
• Strong Business Analysis Skills including In depth knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing and Practical knowledge of Rational Unified Process (RUP).
• Experience involving Business Process Re-Engineering, Software Re-Engineering using RUP methodology and ERP Systems Implementation and Continuous Improvement techniques.
• Proven expertise in creating test plans, UML diagrams, flowcharts, screen mockups and systems requirements specifications.
• Expertise in developing reports using Cognos 10.2 Suite, Cognos 8.4.1 Suite, Tableau 8.1.
• Create/Modify reports to company’s data requirements by using COGNOS tool.
• Very strong experience in Designing Custom Dashboard reporting solutions using Report Studio, active reports as per the business requirement.
• Developed many Reports / Dashboards with different Analytics Views (Drill-through, Cross tab, List Bursting of Reports)
• Experience working on the Service Manger to create Change Records, Problem Records and close all the related Incidents assigned to our team.
• Extensive experience in working on Source to Target Mapping by meeting with Solution Designers and Data Modelers.
• Worked closely with Project Managers in project tracking, configuration management leading to “versioning” and risk management and setting up Traceability Matrices and Dashboards.
• Excellent Training skills, facilitation, power point presentations, maintaining performance metrics, devising training documentation & communicating to users.
• Demonstrated high capacity to learn new technologies rapidly with no formal training.
• Experience in developing Stored Procedures/Packages, Database Triggers, Cursors using SQL, PL/SQL.
• Excellent leadership and organizational skills.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile

Testing Tools: Rational Enterprise Suite, Test Director

Change Management Tools: Rational Clear Quest, Test Director

Business Modeling Tools: Rational Rose, Microsoft Visio

Version Control Systems: Rational Clear Case

Project Management Tools: Microsoft Project, Microsoft Office

Multimedia: Adobe Photoshop, Quark Express

Operating System: Windows XP/NT/98/200,Unix,Linux

Programming languages: C,C++,Java, VB Scripts

Markup languages: HTML, XML

GUI: Visual basic 6.0 and VB.Net

Reporting Tools: Cognos 10.2 Suite, Cognos 8.4.1 Suite, Tableau 8.1

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, IL

Business Analyst/Project Coordinator

Responsibilities:

• Responsible for interacting with key business users and understanding business requirements, Gap analysis between goals and existing business processes.
• Responsible to analyze the business issues and data challenges.
• Worked with Offshore in explaining the mapping document and making sure the coding is done according to it.
• Responsible for conducting meetings with Business Users to complete the Business requirement document.
• Responsible for writing requirements for Data fixes.
• Responsible for converting Business requirements to Functional Requirements document.
• Responsible for providing hour allocation to the team and making sure the work is done under the estimated hours.
• Scheduling solution review meetings to get the approval on the solution designed for the requirements.
• Responsible for handling more TEMPthan one project at the same time and created all the Business artifacts (Requirements Inventory, Requirements Approval Package, Validation Package, Implementation Plan, Transition Document etc.,) on schedule.
• Actively participated in budget allocation discussion.
• Responsible for working on the Service Manger to create Change Records, Problem Records and close all the related Incidents assigned to our team.
• Experience in working on Source to Target Mapping by meeting with Solution Designers and Data Modelers.
• Responsible for gathering requirements for an annually generated report used by a third party vendor which contains the financial related information.
• Responsible to perform gap analysis and write requirements for the enhancements for the annually generated report.
• Responsible for preparing and tracking the Project Plans of the various ongoing projects. Holding review meetings to monitor progress of the project as per schedule and ensuring timely completion and delivery of the project.
• Worked closely with the technical and QA teams during all phases of the project starting from inception to transition.
• Worked as a Project Coordinator and is responsible for creating Risks/Issues for the project and also for the implementation steps for the success of the project.
• Extensively worked on MS Visio, IT Service Management tools.
• Experience using ‘Service Now’ to track the incidents dat are assigned on a daily basis.
• Experience creating Incidents, Requests, Change requests using ‘Service Now’.
• Worked on UAT to make sure the solution dat is being provided to the user is meeting the needs of the requirement.
• Responsible to complete BA reviews once the development is done.
• Developed many Reports / Dashboards with different Analytics Views (Drill-Down / Dynamic, Pivot Table, Chart with standalone, embedded, tabular Filters) for performing the Marketing Trends analysis using Cognos Framework manager and Report studio.
• Worked on the documentation part in putting together all the data required for the development of a design.
• Depending upon the change in scope of the requirements, working on Change Control and Change Management.
• Create/Modify reports suiting to company’s data requirements by using COGNOS tool.
• Expertise in developing Business Intelligence using Cognos 10.2 Suite, Cognos 8.4.1 Suite, Tableau 8.1.

Confidential, Indianapolis, IN

Business Analyst

Responsibilities:

• Interacted with Business Users to prepare and update the Business Process Requirements and Software System Requirements.
• Created detailed Use Case documents, Business Requirement Document, Functional Requirement Documents (FDS) and other business documents necessary for the development team and their better understanding of project milestones.
• Effective involvement in Analysis and Design Phases, Enterprise reporting design, estimation and development.
• Designed the business requirement collection approach based on the project scope and SDLC Methodology.
• Responsible for handling more TEMPthan one project at the same time and created all the Business artifacts (Requirements Inventory, Requirements Approval Package, Validation Package, Implementation Plan, Transition Document etc.,) on schedule.
• Actively participated in budget allocation discussion.
• Responsible for writing requirements for Data fixes.
• As part of Service team provided service to the daily operational applications and made sure OLA, SLA agreements are met.
• Worked on Service Management Tool in opening an Incident, Request, Problem Record and Change Records.
• Responsible for closure of the incidents or request assigned to our team.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Designed and developed project document templates based on SDLC methodology.
• Developed business requirement specification documents as well as high-level project plan.
• Responsible for scheduling Team Meetings every week with the team and including Business Team for any Business kind of discussions.
• Comprehensively work with requirement gathering for Enterprise reporting system using RequisitePro.
• Designed and developed all Use Cases and UML models using Rational.
• Developed Sequence Diagrams, OOD using UML.
• Activities involved while supporting different projects on the team
• Requirement gathering and analysis
• Creating Acceptance Criteria documents and data flow diagrams
• Unit Test plans: creation, documentation and execution
• System Test Plans: creation, documentation and execution
• UAT: Test plan documentation, support and Functionality training
• Creating Maps between test codes of different lab systems.
• Business User Training on the SOPs established
• CreatedUMLDiagrams including Use Cases, Activity Charts and Data Flow Diagrams using MS-Visio and defining the Business Process Model and Data Process Model.
• Developed many Cognos Reports / Dashboards with different Analytics Views (Drill-Down / Dynamic, Pivot Table, Chart, Column Selector, Tabular with global and local Filters) for performing the Marketing Trends analysis using Oracle BI Presentation services.
• Customized/Created presentation layer catalog folders, to show different views of the business model to different users and assigned group permissions to the catalog folders.

Confidential, Richmond, VA

Business Analyst

Responsibilities:

• Involved in gathering business requirement, documenting the business process by identifying the requirements and also involved in finding the system requirements, analysis, testing and implementation of new releases and applications.
• Participated through all the phases of Software development life cycle.
• Acted as Liaison between Business and developers community.
• Organized and facilitated gathering of functional requirements through interactive sessions with stakeholders.
• Gatheird requirements for the projects dat were utilizing the details from the implemented projects.
• Extensively worked on Impact Analysis and made sure nothing is causing any issues on the existing flow.
• Analyzes the business issues and data challenges of customer’s organization.
• Worked on Requirement analysis gathering, analyzing the Functional and Technical specifications.
• Worked closely with business users to ensure completeness of requirements.
• Developed use cases and develops functional specifications, user stories, and system design specifications for new products.
• Worked on requirement center tool to design USE CASES for relative user stories.
• Worked with customer personnel to identify and effectively manage changes to requirements.
• Perforce, MS Office, Rally tools are used to document, plan and track work effort.
• Communicated needed changes to development team and monitors testing efforts.
• Created Artifacts such as Usecase and developed Use case diagrams, Sequence and Activity diagrams.
• Converted business requirements into functional requirements, created Functional Requirement Document (FRD), managed and maintained requirements traceability using Rational's Requisite Pro.
• Developed marketing abstracts, product requirement specifications, use cases,UMLdiagramming and storyboards for features.
• Handled many presentations in explaining the difference between different diagrams like use case, sequence, class, activity.
• Designed Data flow diagrams (DFD’s) and entity relationship diagrams (ERD’s) using Rational Rose.
• Used MS Visio to create flowchart and workflow diagrams.
• Played a key role in the planning, testing, and implementation of the new enhancements and conversions.
• Performed Gap analysis to check the compatibility of the existing system infrastructure with the new requirements.
• Created process documents to depict the flow of critical information.
• Developed liaison with the Business to translate Business issues into IT solutions.
• Analyze and design Use Case diagrams, Sequence diagrams, Business Objects, Domain Object Model, and Visio to depict process flows and PowerPoint presentations. Create/Modify reports suiting to company’s data requirements by using COGNOS tool.
• Expertise in developing Business Intelligence using Cognos 10.2 Suite, Cognos 8.4.1 Suite.
• Developed many Reports / Dashboards with different Analytics Views (Drill-Down / Dynamic, Pivot Table, Chart with standalone, embedded, tabular Filters) for performing the Marketing Trends analysis using Cognos Framework manager and Report studio.
• Worked on the documentation part in putting together all the data required for the development of a design.
• Created connection pools, physical tables, schema folders and catalog folders in the physical layer of the repository.
• Created Adhoc reports and dashboard as per the requirement.
• Conversion process included data from Legacy systems into Siebel and EBS.
• Tested and Validated the Repository before making it available for queries.
• Managed security privileges for each subject areas and dashboards according to user requirements.
• Worked closely with offshore team and leaded the project.

Confidential 

Cognos Developer

Responsibilities:

• Interacted with business users to gather business requirements and designed functional and technical requirements documentation.
• Lead the team to automate existing manual reporting using Cognos as well as develop new reporting solutions and complex dashboards.
• Setting up the Cognos 8 BI environment to Client locations by Installing and configuring all the Cognos 8BI Components, Access Manager, Query Studio, Report Studio, Analysis Studio and LDAP directory server.
• Involved in building models, packages using Framework Manger and published the packages to ReportNet Server.
• Created the Multidimensional model using the framework manager.
• Created multiple complex lists, cross tab, and chart reports, which involved lot of conditional formatting and different report outputs which include Excel, PDF and HTML.
• Modified Power Cubes by adding new Dimensions, Levels and Measures.
• Designed dimension maps and developed Transformer models and cubes in Power play Transformer.
• Designed Cognos Transformer models using Impromptu Query Definition according to user needs.
• Developed Dash Board reports in Report Studio using MDX Functions.
• Used TOAD to run SQL queries and validate the data in Data warehouse and Data Marts.
• Worked on Cognos Administration in assigning Users, Groups, User roles with access permissions.
• Authored Complex Dashboard reports to show the number of reports runs per every hour and Number of Concurrent logins.
• Worked in different phases of software development life cycle (SDLC) including analysis, design, development, testing and production.
• Created new page in the Cognos connection and embedded the different Portlets in the same page.
• Trained Users on Query Studio for Ad-Hoc Reporting.
• Unit testing, Integration testing and System testing of the reports in Development, Performance and production environments.