PROFESSIONAL SUMMARY:

• Professional wif 10 years of experience in IT industry as a Project Manager, Storage and Unix Administrator.
• Expertise in Agile and Scrum Methodologies.
• Hands on experience on Unix / Linux Administration and Storage products like EMC - Clariion, Celerra, VNX, VMAX, DMX NetApp NAS, Flexpod, Cisco and Brocade Switches.
• Experience wif Project Management managing multiple project activities: scope, planning, estimation, deliverables, dependencies, resource management, baselines, production support etc.
• Well conversant wif Agile-Scrum Framework. Expertise in Scrum Activities such as Daily Scrum Meetings, Sprint Review & Retrospective and experience wif Scrum Artifacts like Product Backlog, Spring Backlog, User Stories & Burn down Charts.
• Proficient in various SDLC methodologies like Waterfall, Rational Unified Process (RUP), Agile, Scrum.
• Extensive experience in various domains such as Networking and Data centre, Storage, Digital, Salesforce, Cloud, Workday.
• Knowledge in Cryptography and Digital s
• Expertise in Smart sheet and MS project in maintaining work break down structures and other crucial documents in project life cycle.
• Experience in gathering requirements, analysing them, modelling business process flows, writing Business Requirements Document (BRD), Use Case Specifications, Systems Requirements Specification (SRS), and Workflows using UML methodology.
• Adept at translating business requirements, reporting requirements and user expectations into detailed system specifications.
• Prepared, reviewed, and issued project cost and schedule reporting.
• Excel at creating and implementing technical and operational plans and strategies.
• Resolved issues as they arise across areas of the project and where they impact on other activities, systems and projects.
• Adherence to standards, guidelines and SLAs cases closed wifin timeframe.
• Excellent communication, presentation, analytical and problem solving skills.

TECHNICAL SKILLS:

Operating Systems: Windows 7/XP/ 2008/2003/2000/ NT/98/95/, MS-DOS, Unix

Programming Technologies: C, DS, Core Java, Visual Basic.

Microsoft Technologies: VB.Net, ASP.Net, C#.Net

Technologies: EMC SAN, EMC NAS, NetApp NAS, Flex pod, Brocade Switches, Cisco Switches, Cloud Methodologies & Service Models (IaaS, PaaS, and SaaS).

Databases: SQL Server 2000/05/08, Oracle

Modelling tools: MS Office, MS Project, MS Visio, SharePoint, Rational Requisite Pro, Rational Rose, Unified Modelling Language (UML).

OOAD Methodologies: Rational Unified Process (RUP), Rapid Application Development (RAD), SDLC (Waterfall, Agile), Scrum.

Tools: Workday, Salesforce

Ticketing Tools: Remedy, Quality Centre, Propel, TOC, Service Exchange

Document Management: SharePoint, JIRA, IWE, Wiki, Smart sheet

PROFESSIONAL EXPERIENCE:

Confidential, CA

Technical Project Manager

Responsibilities:

• Managed Data Center Consolidation projects for different sites in both Waterfall and Agile methodologies.
• Migrated projects from Waterfall to Scrum
• Organize and facilitate Sprint planning, standup meetings, reviews, retrospective, demos and other scrum related meetings.
• Facilitated, tracked and completed decommission of 250+ Linux and Windows application servers.
• Worked wif application owners for decommission approvals and open requests in Service Now and manage all the activities for decommission.
• Worked wif Firewall and Hosting teams for Firewall Changes, Load Balancing requests by opening requests and change tickets in Service Now.
• Worked wif Data Center Operations team on establishing process for physical server e-waste after decommissioning.
• Managed migration of 30 application instances from infrastructure discovery to execution phase
• Worked wif engineering managers to identify cross team dependencies and manage inter-team tasks.
• Working wif GSO team for Design review and approvals for applications that involved PCI and PII components.
• Worked wif GSO and Hosting to provision servers on dedicated network and additional security control to pass audit.
• Worked wif Hosting and Network teams on configuring Flex Pod.
• Worked wif Networking and Application teams for setting up the ScienceLogic monitoring dashboards for critical applications like Salesforce, eStore.
• Created Project Charters, Business Requirement Document and Project plans for Datacenter consolidation projects.
• Report weekly status to PMO on DC Consolidation projects.

Confidential, CA

Technical Project Manager

Responsibilities:

• Managing the operations activities and leading the integrations wif CiRBA.
• Organize and facilitate Sprint planning, standup meetings, reviews, retrospective, demos and other scrum related meetings.
• Analyzing the VM resizing recommendations and interacting wif clients for getting approvals to implement the recommendations
• Creation of Change requests (CR) and Resource management for activities like Reboot, Patching, Non Reboot Patching, and Firmware Upgrades.
• Facilitated sprint planning as Scrum master for Patching, and Firmware Upgrades.
• Facilitated the execution of RHEL Upgrade, Windows servers upgrade and decommission.
• Provide onsite support during DR tests. Partner wif technical and business users internally during the planning, execution and posttest phases. Prepare posttest summary reports for senior management.
• Support initiatives through the constant revision/updates of disaster recovery plans and initiatives.
• Managing the operations weekly and Cisco and CiRBA monthly meetings.
• Scope planning and coordinating wif Release management teams for Infra releases.
• Track and communicate team velocity and sprint/release progress.
• Resource allocation for Solution Groups for CR activities.
• Reporting service metrics on VM utilization using Smart sheet.
• Managing Solution Groups teams on call schedule and rotation using Xmatters.

Confidential, CA

Project Manager

Responsibilities:

• Worked closely wif IT and HR teams for the testing and implementation for Job requisition and Benefits in Workday.
• Worked wif Jobvite and staffing teams for Jobvite Implementation.
• Worked wif teams on implementing few Onboarding steps into Workday.
• Interacted and worked wif teams in the SharePoint migration.
• Created high level Project Plans to identify different stages wifin the projects related to scope, strategies, duration, resources and action plan to reach the objective.
• Track progress, prepare case metrics, provide status reports and prepared various presentations for the PMO status reporting.
• Facilitating sprint planning as Scrum master for multiple teams.
• Built dashboards for executives / mc for their org and worked wif IT for implementing in Workday.
• Built few statistic dashboards in the Salesforce platform which are used for the case count metrics.
• Created few groups in Salesforce Chatter for the PMO which TEMPhas been useful for interaction between team members.
• Performed data review, analysis and reporting through Advance Excel - use pivot tables and V-lookup functionality to organize and harness data in a presentable format.
• Documenting step-by-step process of development for future Analysis and successfully created user manuals to help users in understanding process.

Confidential, CA

Project Manager / System Analyst

Responsibilities:

• Lead multiple CITS (Time Entry & Oracle projects, ERP - OM, CRM - SFDC (salesforce.com), Cloud based - CSC, Licensing, BI, and Cisco Commerce Workspace (CCW) projects deliverables from scope and requirement gathering to E2E testing.
• Communicated day-to-day priorities and relevant project information to appropriate levels of teams.
• Reported regularly to customers on key project milestones, risks and mitigation plans.
• Gathering requirements from project teams and preparing project strategy documentation and compiling the test results for presenting to internal teams and customers.
• Participated in test case review to finalize on the agreed scope of the projects.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Conducting weakly meetings wif project teams to discuss on the status and the open issues.
• Sending weekly status reports to internal / external teams and higher managements on the project status.
• Maintained records on project progress and testing results.
• Organized, summarized, and maintained project documentation.
• Created project presentations to various levels wifin the organization.
• Executed several projects in quarterly and monthly releases and provided support for to team during the execution phase.
• Resolved issues as they arise across the execution phase of the project and where they impact on other activities, systems and projects.
• Logged bugs in Quality Centre for critical issues and for test execution analysis.
• Performed defect management and researched through the existing specifications.

Confidential, CA

Project Lead / Storage Administration

Responsibilities:

• SAN Administration of a complex storage environment consists of EMC DMX4, Clariion and Celerra storage arrays including file system configuration in Linux and Windows servers/clusters
• Provisioning storage to Windows and ESX servers from DMX4/DMX3 arrays using SYMCLI/ SMC
• Configuration and management of Cisco Fabric environment. Tasks include creation of device alias, zones, adding zones to zone set and activating zone set.
• Created data devs, thin pools, tdevs, Meta volumes using SMC and Symcli
• Implemented SRDF/A on DMX for disaster recovery setup between local and remote datacenters.
• Cleaning up the unused luns and storage groups, registering the HBAs on clarions.
• Data collection and host grabs on the windows hosts for environment health check.
• Unmasking the luns and unmapping for the decommissioned servers attached to DMX.
• Zoning, merging of new switches to existing fabric on cisco switches.
• Data migration from CX600/CX700 to CX-480 using SAN Copy
• Managed migration of several application instances from infrastructure discovery to execution phase.
• Facilitated, tracked and completed decommission of 500+ application instances and servers
• Reporting of Data Centre Migration Project data to PMO and VP level using Excel work books and proprietary databases.
• Extensively used MS Project to manage schedules via Gantt Charts, deadlines, resources and collaborate on the project.
• Facilitated on-time and efficient completion of projects by understanding critical activities and alerts
• Tracked and reported labor, material, and project costs.
• Resolved issues as they arise across areas of the project and where they impact on other activities and systems.

Confidential, NJ

Storage Administrator

Responsibilities:

• Management, maintenance and implementation of data storage solutions, utilizing EMC Clariion and Symmetrix / DMX arrays.
• SAN switch technology management, storage provisioning, LUN masking, zoning, performance and volume management
• Management, maintenance, and implementation of EMC NAS architecture.
• Extending the file systems and the quota limits in Celerra (NAS).
• Configuration of Raid Group, LUNS and Storage groups.
• Data Centre Migration support.
• Performance monitoring, tuning and troubleshooting of EMC SAN.
• Configuring and implementing PPRC and Flash Copy on DMX and VMAX systems.
• Flare code upgrades in CX3 and CX4 series.
• Dart code upgrades on NS40/NS80/NS120 series.

Confidential

Software Engineer

Responsibilities:

• Proactively communicated and collaborated wif external and internal customers to analyze information needs and functional requirements and delivered the artifacts as needed.
• Worked independently wif users to define concepts and under direction of project managers.
• Served as the conduit between the business/customer community and the software development team through which requirements flow.
• Created BRD and UML diagrams.
• Developed requirements specifications according to standard templates.
• Collaborated wif developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Liaised between the business units, technology, support and IT development teams.
• Conducted weekly team meetings and prepared Weekly Status Reports.
• Analysed, planned, and implemented various aspects of the sales department.