PRODUCT DEVELOPMENT MANAGER Resume Sunnyvale, CA - Hire IT People

SUMMARY:

Innovative strategist with 8+ year progressive career researching and launching new products, streamlining user experiences, and maximizing profitability.
Results - driven executive with proven success in analyzing market trends, strategizing product roadmaps, and guiding launch of new products. Highly-skilled in A/B testing, metrics
Google analytics, search engines, ecommerce, and mobile applications. Proficiencies include Agile, SCRUM, SaaS, Cloud, MS Office, Regression Analysis, Omniture, Rally, and JIRA.
Product Management
Marketing Analytics
Strategic Planning
Go-To-Market
Competitive Research
Customer Engagement Metrics
Streamlining Processes
New Product Introduction

PROFESSIONAL EXPERIENCE:

PRODUCT DEVELOPMENT MANAGER

Confidential, Sunnyvale, CA

Responsibilities:

Generated $5.9M by integrating Siebel Order Management into Customer Portal and TEMPeffectively streamlining processes.
Guided ordering to e-commerce portal, resulting in transaction completion rates of 98%.
Produced $5M by efficiently redesigning teh interconnection services portal.

CONSULTANT PRODUCT MANAGER

Confidential, Santa Clara, CA

Responsibilities:

Increased customer cost savings of over 40% by leading engineering and cross-functional teams to launch new cloud computing and converged systems platforms.
Grew customer base and revenue by 30% with an early launch of virtualization software.

CONSULTANT PRODUCT MANAGER

Confidential, Mountain View, CA

Responsibilities:

Generated an additional $20M in revenue annually by enabling customized dashboards and self-service options to optimize user experience.
Reduced issue resolution time by 70% by providing 24/7 portal support.

PRODUCT MANAGER

Confidential, Naples, FL

Responsibilities:

Built SaaS application “Opera9” to improve teh reservation process and customer online experience.
Increased sales by 60% with teh application’s implementation.

PROGRAMMER ANALYST

Confidential, Edina, MN

Responsibilities:

Improved retrieval time by 70% by implementing a web-based order management system.
Eliminated backlog completely by addressing customer issues from escalation to resolution.