SUMMARY:

• Proactive, Analytical and Self - directed Business Analyst with strong business and technical background with over 8 years of IT experience in businesssystem analysis, client delivery management, enterprise software implementation and Integration.
• In-depth knowledge of businessprocesses in IT industries. A thorough understanding of the Software Development Life cycle (SDLC) including various concepts such as Requirement Gathering, Experience in the development of Client-Server and Web-Based Application. Possess a detailed-oriented nature with excellent communication, interpersonal, problem solving skills, and recognized for being a valued team player.
• Ability to succeed in diverse environments using various project management methodologies such as Agile/SCRUM, Waterfall and Iterative.
• Expertise in preparing BusinessRequirements Document (BRD), Use Case Specifications and Functional Specifications Document (FSD).
• Good Knowledge in reviewing Test Procedures, extensively interacted with the QA Team in executing the Test Plans for UAT, providing Test Data, creating Test Cases, analysing bugs, interacting with team members in fixing errors and also assisted in Post-Production support.
• Extensive experience in developing Use cases, creating Screen Mock ups, conducting Gap analysis and Impact Analysis, SWOT Analysis, Cost Benefit Analysis and Risk Analysis. Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members
• Expert in Creating Use Case Diagrams, Activity diagrams, Class diagrams, Data Flow Diagrams, BusinessFlow Diagrams and Sequence diagrams using MS Visio.
• Well-versed with managing documents using Microsoft SharePoint Server.
• Domain knowledge of multiple industries, such as Finance, Insurance with very challenging and demanding work environment.
• Flexible work style according to project, team and company dynamics. Inspires high functioning teams as a lead and self-motivated as a team player. Extremely passionate about emerging processes, tools and technologies & seeks to constantly innovate.

TECHNICAL SKILLS:

Methodologies: Waterfall, UML, SDLC, Scrum.

BusinessProcess Modelling Tools: Microsoft VISIO

Databases: Oracle 9i/10g/11g, MS SQL Server

MS Office: MS Project, MS Access, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.

Programming Languages: Structured Query Language (SQL), PL/SQL

PROFESSIONAL EXPERIENCE:

Confidential, Moline, Illinois

Sr. Business Analyst/Scrum Master

Responsibilities:

• Studied and analyzed competitor's applications and brainstormed to gather effective requirements for a quality product.
• Gathered requirements, created specifications and UAT plans, coordinated releases for downstream systems such as Credit Risk Management System (CRMS), General Ledger, etc.
• Participated in the logical and physical design sessions.
• Resolved any kind of issues related to system feeds as well as system upgrades with the IT team, worked with the project management lifecycle models, assisted in defining the business& functional requirements, SDLC, UAT,businessanalysis, special projects as necessary.
• Coordinated with various data feeds (Reuters, Bloomberg) for market data, reference data, counterparty data, and credit data; mapped them to the oracle database for credit derivatives pricing, corporate bonds, municipal bonds and analytics.
• Performed detailed analysis and work - flow diagrams for derivatives trading which included - preparation of market & reference data, analysis & decision support, modeling a contract, preliminary instrument setup on the application.
• Liaison between stakeholder's system users, clients and managers, software development team and the QA team to gather requirements.
• Facilitated (JAD) Joint application Development sessions to identify thebusinessrules and requirements and then documented them in a format that can be reviewed and understood by both businesspeople and technical people. Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Assisted the Product Owner in translating requirements into User Stories. Created and managed product backlog of User Stories.
• Assisted the product owner to prioritize the user stories. Conducted and facilitated sprint planning meeting, daily stand up meeting, review and retrospective meetings.
• Working with Product owner On Artifacts Such as Product Backlog, Spring Backlog, Sprint Burndown, Release Burndown.
• Managing the overall performance and delivery of cross-functionalteam.
• Publicizing the team's progress and successes to make sure they are highly visible to product owner / stakeholders.
• Extensively used MS Visio to create Mockups, screenshots and Wireframes based on the requirements elicited for the mobile application.
• CreatedBusinessRequirements Document and converted them into System Requirement specifications Document.
• Developed Multidimensional reports and measures in Cognos.
• Analyzed Requirements and created Use cases, Use Case diagrams, Activity Diagrams using MS Visio Coordinated with the development team, database team, data warehousing team and QA team.
• Assisted QA Team in writing test cases, test plans and tested the final application for usability testing to verify whether all the user requirements were catered to by the application.
• Involved in preparing a simple and detailed User manual for the application, for an intended novice user.

Environment: MS-Visio, MS-Excel, Microsoft Project, Rally, Cognos 8.4, JIRA, Oracle10g

Confidential, Oklahama City, Oklahama

Project Manager/Scrum Master

Responsibilites:

• Acted as the primary liaison with customers and sales personnel on standard and/or key IT requests, developing an understanding of the customer's business, helping to definebusiness problems.
• Created program roadmap to define and identify the value, deliverables, priorities and timelines.
• Conductedproject administration, lead projects and testing typically for standard and/or key IT projects to ensure that the projects are completed on time, within budget and meet the customers' agreed upon requirements.
• Created and maintained release plan. Identifiedproject risks, issues and critical path, creating project documentation and reporting onproject progress to theproject team, sponsors and other stakeholders.
• Facilitated meetings and presentations forproject teams (internal and external members), planned and carried out training for customers and internal associates.
• Createdproject plan and resource calendar to track theproject timeline and deliverables.
• Created and managed the estimations and schedule using MSproject.
• Tracked the time and budget on weekly basis.
• Communicated and coordinated the tasks between multipleBusiness Units, development team, QA team, DB team, Integration Team.
• Maintain a thorough understanding of what is in scope according to the SOW, Data Migration Solution Vision Data Migration Functional Design and Data Migration Technical Design Specification Document(s).
• Build client relationships and work to bring about a successful completion of Data Migration Map sessions and quality map/design deliverables
• Facilitate, execute, and deliverData MigrationMap Sessions as an efficient, quality and timely deliverable in addition to acting as the liaison between the Client Business and the Client IT staff to ensure business processes, requirements, and specifications are understood
• Interacted with various end user teams during beta testing to gather feedback on application usability.
• Maintained Test Logs, Test Summary reports and participated in defect review Meetings documented all defects to ensure application software functionality for present and future builds. Logged defects and created various defect reports using Jira
• Conducted defect review meetings, Maintained Test Logs, Test Summary reports

Environment: MS Office Suite, MS Project, MS Visio, MS Share Point, HP Quality Center, JIRA, Oracle 11g

Confidential, Wilmington, DE

Sr. Business Analyst

Responsibilities:

• Communicated Project Requirements, and Business Issues.
• Assisted project manager in developing use cases and project plans and also managed changes.
• Experienced in feasibility study and risk analysis to identify the business critical areas from the user's perspective
• Performed requirement analysis by gathering both functional and nonfunctional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM)
• Involved in defining the scope of the project by doing gap analysis, preparing required artifacts, and creating the functional documents for design and implementation of the project
• Worked closely with the SME's, business users and developers, to facilitate and better understand the project
• Participated in JAD sessions with different stakeholders, and resolved their issues
• Worked with creating system and user acceptance test case scenarios, and communicated with clients accordingly.
• Documented and gathered business and technical requirements involved in what queues should be created to assign and reassign requests automatically and manually from one user to another and from one system to another.
• Prepared data dictionary stating what data elements are involved, what is the business definition, format and possible values for all data elements involved with in various systems and documented data mapping documents for various systems. Documented and gathered roles based access rules, security rules.
• Conducted walkthrough sessions with business, UX\UI designers, developers and test team.
• Worked withsystems analyst, developers and test team to resolve any follow up and action items.

Environment: MS Office Suite, MS Project, MS Visio, MS Share Point,HP Quality Center, Waterfall.

Confidential, Glen Allen,Virginia

Business Analyst

Responsibilities:

• Closely involved in Overall MortgageLoan processing starting withLoan Intake, Processing, Under Writing, Appraisal Approval, Closing phases of theLoan Origination.
• Played a leading role in requirements capturing withbusiness users on MortgageLoan Processing which includesLoan Officers, Processors, Underwriter's, Closers, and prepared software requirement specification documents (SRS).
• Implemented the project using the Waterfall Methodology to produce artifacts in the different phases of the Software Development Life Cycle (SDLC).
• Created requirement documents for change requests in waterfall methodology.
• Used Microsoft SharePoint to centrally store, manage and access business artifacts across all platforms.
• Accumulated customer requirements from various end users through surveys, interviews and JAD sessions and translated them into system requirements.
• Requirements were managed using the traceability feature, also developed use cases, activity, visual models, and workflow diagrams in Microsoft Visio.
• Designed the look - n-feel requirements of the application using MS Visio, for better illustration of the application to research team and mortgage managers.
• Facilitated UAT and test strategies with developers and testers.
• Coordinated with the development team in helping them understand the requirements for technical requirements.

Environment: MS Office Suite, MS Project, MS Visio, MS Share Point, HP Quality Center, Waterfall.

Confidential

Business Analyst

Responsibilities:

• Analyzed client systems and Business Process Organized Joint Application developments (JAD), Joint Application Requirements sessions (JAR), Interviews and Requirement Elicitation sessions. Conducted and Managed JAD sessions with SMEs andBusiness departments, for planning and requirement gathering.
• GatheredBusiness Requirements, created Functional Requirements (FRD) and analyzed data/workflows to define the scope, project financials and progressed from problem statements to well documented designs.
• Documentation of the AS - IS and TO-BE process for current and future phases of the Claims Management System.
• Imparted functional knowledge and understanding through facilitating training and mentoring to development and testing teams.
• Gathered requirements for Policy Admin, Claims and Billing module. Assisted the QA team in designing the Test Plan and Test Cases for User Acceptance testing.
• Documented and delivered Functional Specification Document, DD Documents and various other documents needed for the project team
• Conducted JAD sessions for communicating with Stakeholders and Project delivery heads.
• Developed business requirement specification documents as well as high-level project plan Imparted functional knowledge and understanding through facilitating training and mentoring to development and Testing teams.

Environment: s: MS SQL Server, WaterFall, UML, MS Visio, HP Quality Center and MS Office Tools.

Confidential

Business Analyst

Responsibilities:

• Obtaining a thorough grasp of the business process being followed in the project environment.
• Extensive knowledge of UML for modeling views in Microsoft Visio.
• Expertise in creating flow of events for a use - case.
• Interacted with department heads to finalizebusinessrequirements, functional requirements and technical requirements and also createdbusiness process model.
• Involved in creation of Functional Specifications and created a Functional Specification Document.
• Facilitated JRP sessions between technical and regulatory teams for meeting requirements as well as solving problems on a daily basis.
• Extracting thebusiness requirements from the end users keeping in mind their need for the application, and documenting it for the developers.
• Written user acceptance test cases for the QA team to ensure that the system built meets business users requirements.

Environment: MS Office Suite, MS Project, MS Visio, MS Share Point, Waterfall.