SUMMARY

• A Quality Engineer/Analyst and dynamic professional with 8+ years of experience in Software Development and contributed in all phases of SDLC with the knowledge of Banking, Automotive, Finance, Healthcare, Electronic Data (Compliance, EDRM, Records Management) industry
• Experienced in Define Test Strategy, Test Plans, Execution Plan for Testing, Triage of Bugs and Testing.
• Collaboration with the IT Developers to review the Requirements Traceability Matrix and define Use Case scenarios for testing.
• Passionate about understanding customer’s needs and leveraging solutions, processes and technology to help customers meet their business goals while maximizing revenue growth and exceeding corporate goals and objectives.
• Extensive experience in software Testing which includes Black Box, white box, Functional and Regression testing of web and Client/Server Applications.
• Expertise in conducting and participating different Types of Testing - Integration, System, Functional, GUI, Regression, Performance, Load, Sanity, Smoke and User Acceptance Testing (UAT).
• Experience with version control, configuration management and change control procedures.
• Experience in Manual testing and Automated testing tools, Quick Test Pro (QTP), WinRunner, LoadRunner, TestDirector and Quality center.
• Expertise in writing Test plans, Test Cases, Test reports and filing bug reports using Test Director.
• Experience as a Release Build Manager using Microsoft Visual studio 2010 for build Proccess.
• Experience on creating patches to apply as Hot-fix for customers.
• Strong working knowledge of database design, development and testing of various Client/Server Applications using ORACLE and MS Access.
• Expertise in using QTP for automated testing of different functional areas as well as regression testing.
• Experience in testing Oracle ERP applications for Financials and Supply Chain and CRM modules - AP, AR, GL, OM and PO and IB.
• Exposure on Load Runner for performance testing.
• Experience in setting up virtual machines.
• Expertise in writing SQL and PL/SQL scripts to perform data mining for test script execution.
• Excellent interpersonal skills and aptitude and attitude to learn new things.
• Positive attitude in the face of challenges in work assignments and ability to work under pressure.
• Exposure to scripting languages like Perl and Unix shell scripting.
• Well versed with Testing Methodologies, Testing Strategies, Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC).
• Driving discussions with cross-functional IT teams on Use Case scenarios and their testing.
• Collaborating with global IT teams.
• Proficient in interacting with clients (internal/external), gathering and documenting test steps to align with actual business users actions.
• Experience in testing End to End flows for different functional areas.
• Demonstrated ability to work actively in different phases of Software Development Life Cycle (SDLC) using Agile
• Excellent analytical and problem solving skills with ability to interact with various teams for data requirements and mapping to the project database
• Experience in conducting Joint Application Development (JAD) sessions, project meetings, reviews, walk through, and customer interviews
• Very Good Project Management and strong interpersonal communication skills with experience in organizing weekly Test Status meetings
• Exceptional data analysis and reporting skills using MS Excel
• Extensive use of MS Project, Clarity, Open Workbench and MS SharePoint for managing documents and project schedules
• Strong communication, interpersonal, analytical & team building skills with proficiency at grasping new concepts quickly and utilizing the same in a productive manner

TECHNICAL SKILLS

Operating System: MS DOS, Windows 95/98/XP/Vista/7/2000/2010/2013, Linux

Microsoft Technologies: MS-Office 2013, MS Lync 210/2013, Exchange Server 2010 /2013

Methodology: Agile ( Scrum )

Database: SQL Server 2005/2007, MS Access 2010, Oracle 9i/10g

Project Management: MS Project 2010, Open Work Bench

Web Technologies: Apache Tomcat 7.0, ZooKeeper

Requirement Repository: IBM Rational Clear Quest, Mercury Quality Center (QC), Bugzilla

Defect Tracking Tool: Quality Centre, BMC Ready, Rational Clear Quest

Testing Tools: Quick Test Pro (QTP), Load Runner, 8.2-10.0, Selenium RC

Configuration Management: IBM Rational Clear Case, Microsoft VSS, CVS

ERP: AP, AR, GL, CM, Inventory(INV), Order Management (OM), Purchase Order(PO), Installed Base, Service Contracts, etc.

Others: Toad, SQL Developer, Imacros 7.5.0.1.1, Outlook 2010 /2013, Lotus Notes 9, Lotus Notes 8.5

PROFESSIONAL EXPERIENCE

Sr. Business Analyst/QA

Confidential

Responsibilities:

• ZL Technologies provides a range of solutions to address issues surrounding storage, data management and related search, compliance and records management, ZL’s Unified Archive has the unique architecture to offer a completely comprehensive, in-house solution. One Data Copy. One Policy. One Platform. Primary customers of the company belong to industry verticals like the Banking Sector (Wells Fargo, Edward Jones, UBS etc), Automotive (like Toyota), other market leaders like—Edward Life Sciences, Sony, View Point as well as the Government sectors for Records Management. ZL has implemented Oracle ERP/CRM including the modules like AP, AR, GL, CM, Oracle Inventory, Order Management, Purchasing, Installed Base and Service Contracts.
• Collaborate with development team to create test strategy and execute the test plan.
• Experience and Knowledge in the functional areas of AP, AR, GL, OM, IB and Service Contracts.
• Experience in testing Custom Concurrent Programs as well as End to End flows for different functional areas.
• Identification of test scenarios to test out the data migration from Legacy application to Oracle Financials especially Customer data and Open Invoices.
• Test script preparation to test out concurrent programs and custom forms in the Oracle Order Management, Purchasing, Service Contracts and Installed base modules.
• Testing of the End to End Sales Order flow to the point of Installed base creation.
• Testing of Service Contracts creation and renewal.
• Design Testing Strategy and the Test Plans for new product releases.
• Preparation of test scripts and loading them into Quality Center.
• Defining Progression test scripts to test the individual business functionalities.
• Defining Regression test scripts to test the end-to-end business flows.
• Build Manager Activities including build release versions for the testing team.
• Involved in Performing Backend Testing by executing the SQL queries.
• Use of Quality Center to execute scripts, log defects and track defect resolution.
• Report Test Execution metrics to executive management.
• Design load testing scripts and their execution thereof.
• Design performance as well as negative testing scripts and their execution thereof.
• Collaborate with development team to create test strategy and execute the test plan.
• Designed and developed all Use Cases and UML models using Rational Rose
• Experience in e-business suites functional areas like Oracle Inventory, Order Management, Installed Base, Service Contracts, etc.
• Define Test Strategy, Test Plans, Execution Plan for Testing, Triage of Bugs and Testing.
• Experience in Software Development Life Cycle ( SDLC ) in the Agile development models.
• Define user stories and plan Testing of the Sprints release scope items.
• Prepare the Change Management plan for transition to new solution.
• As part of production support, work with IT teams on prioritization of issues and help in issue resolution.
• Collaborate with business and drive the UAT.
• Involved in the testing of the data migration activity for Customers, Installed Base as well as Maintenance Contracts.
• Analyzed the Business Process, collect necessary data from users to coordinate with IT Development teams for testing of the issue fixes/enhancements.
• Worked in all phases of Agile Methodology (SDLC), including Project Preparation/Scoping, User Story, Development, Testing and Go-Live Procedure
• Responsible for the managing the sprint releases for ZL for QA
• Experience working on the prioritization of the Bugs by discussing with the development team and business users.
• On hand experience working with Change Request for business users.
• Post Production Support and Post Implementation Development in the areas of Order Management, Item Master, Installed Base and Service Contracts, and Conducted Joint Application Development (JAD) sessions and interviewed Subject Matter Experts (SME’s), asking detailed functionality aspects of Business Process (BPM) and carefully updating the information to the requirements in an easily understandable format
• Responsible for managing changes to Master Data for Customers, and Items.
• Experience working in SharePoint for Project documentation for test scripts and execution plans.
• Involved in Unit Testing, Integration Testing, Regression Testing and User Acceptance Testing (UAT) and then in the Go-live procedures
• Involved in sprint planning meeting to pick the user stories for the sprint cycle.
• Experience working closely with SCRUM Master, Product owner in prioritizing the user stories
• Experience with Live Demo, after the sprint cycle
• Involved in Retrospective and Lessons Learnt meeting
• Experience working with cross functional teams.

Business Analyst/QA

Confidential

Responsibilities:

• Gathered business, system, and functional requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME’s).
• Defined the scope of the project, financial projections and Cost/benefit analysis
• Identified and developed Use Cases from the business and systems requirements. Documented high level and detailed Use Cases to include all the functionalities of the new system
• Conducted Gap analysis of existing Clearing Firm's platform (AS-IS) vs. Regent’s (TO-BE) system
• Gathered the functional and business requirements by conducting JAD / JAR sessions involving executive sponsor, PM, SMEs and end-user representatives
• Followed the UML methodology to Create UML Diagrams including Use Cases Diagrams, Activity
• Diagrams, Sequence Diagrams, Collaboration Diagrams, Data Flow Diagrams (DFDs), ER Diagrams using Rational Rose and MS Visio and thus defining the Business Process Model and Data Process Model
• Development of a detailed conversion project plan and timetable
• Creation of client notification letters, emails, web updates, statement inserts, etc
• Involved in Defining and gathering information about new business enhancement
• Involved with creating Request for Proposals (RFP), evaluating potential vendor solutions and recommendation of final solutions
• Used SQL queries to extract data from different databases and participated in testing software by conducting User Acceptance Testing (UAT)
• Engage with developers to understand new or changed functionalities
• Design of Integration, Progression and Regression Test scripts and their execution
• Build a repository of regression test scripts for future releases
• Engage with developers across different functional teams and release management team for ensuring inclusion of appropriate changes in a releaseAdd-On:Involved in the build certification process
• Experience with Selenium for web automation and Imacros
• Experience with creating Hot-fixes and patches for Customers and Partners
• Experience with Microsoft Exchange and IBM Domino Servers
• Experience with Apache ZooKeeper server for setting multi server environment
• Experience working with VM’s in both Private and Hybrid Cloud
• Experience with setting the demo environments for customers and partners