SUMMARY

• Business Analyst with 7 years of experience in a variety of IT projects in the financial services domain
• Exceptional requirements documentation and management skills
• Experience working with cross functional teams with variety of backgrounds and technical knowledge
• Ability to propose creative solutions to successfully remediate identified compliance issues
• Exceptional skills in interviewing senior level management and drafting Requirement specifications, eliciting functional and non - functional requirements
• Worked on Agile Scrum methodology, performed roles of Scrum Master facilitating/organizing daily scrum sessions, preparing/analyzing the iterations in burn down charts and reviewed defects
• Proficient in creating UML diagrams for Business Process Modeling: Use Case Diagrams (UCD), Activity Diagrams (AD), Data Flow Diagrams (DFD), andWireframePrototypes
• Proficient in analyzing and validating data using Excel functions and SQL queries
• Extensive experience managing Scrum Story Boards, Swim Lanes, Sprint Backlogs, Product Backlogs and User Stories
• Proficient in translating Business Requirements into Functional Specifications documents and artifacts
• Experience in back end integration testing to ensure data consistency on front end by writing SQL queries for Oracle BI reports
• Worked closely with Quality Assurance (QA) and Testing team to facilitate and undertake User Acceptance Testing (UAT)
• Experience at preparing Test Plans, test cases and effective defect management
• Adept in conducting User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis

TECHNICAL SKILLS

Requirements Management Tools: IBM Rational DOORS, JIRA, IBM Rational RequisitePro

Design Tools: Microsoft Visio, Balsamiq

Databases: Oracle, Teradata, MySQL

Languages: SQL, PL SQL, JavaScript, Java, HTML, XML

Excel Functions: V Lookups, H Lookups, Pivot tables, Macros, Regression Analysis

Automation Testing Tools: WinRunner, LoadRunner, Quick Test pro, Quality Center

Operating Systems: MS Windows NT/98/2000/XP/7/8, IBM Z systems (Mainframe)

Office Tools: MS Word, Excel, MS Project, MS Outlook

SDLC Methodologies: Waterfall, Agile, Scrum, RUP, RAD

PROFESSIONAL EXPERIENCE

Confidential - Baltimore, MD

Business Analyst

Responsibilities:

• Responsible for the end-to-end business analysis & project management for BML financial services, consumer lending and credit services
• Participated in group meetings of Enterprise wide Waterfall to Agile transformation initiative to provide inputs from Project Management perspective (Provided inputs about Risks/Issues associated with Project Management Life Cycle and SDLC processes)
• Performed Data Validation using extensive SQL queries for Oracle BI Reports
• Facilitated Joint Application Development sessions, document Product Backlog, Epic, User stories;
• Managed, developed & tracked User Stories, Epic, Product backlogs, Sprint backlogs, Use case and work flow diagrams using Agile Scrum standards
• Checked on the profile reports that were developed using Business Reports that were developed using Business Objects Web Intelligence
• Responsible to perform data analysis using excel functions and SQL queries
• Developed various documents including project plans, test cases, issues tracking list using JIRA & Microsoft Office Products, Visio, Microsoft Project, Rally, Confluence document Management tool
• Designed the traceability matrix from requirements to UAT to manage all requirements and related changes
• Liaised between the business and technical divisions and also coordinate all IT service delivery to the business units
• Understand complex business problems with the ability to interpret into a business requirements document, work flows, process flows, use cases, functional/technical design documents
• Worked effectively with all groups to build work breakdown structures (WBS), develop project plans and updated project status and managed expectations among these groups regarding scope, timeline and quality of deliverables
• Identified and improved upon process weaknesses and procedural changes in the Confidential Credit Services, while proactively monitoring for reliable business flow through GAP analysis
• Responsible for stakeholder engagement and for abiding by the performance indicator measurements set for the team

Confidential, New York City, NY

Business Analyst

Responsibilities:

• As a Business Analyst, worked with credit due diligence teams to seamlessly integrate credit due diligence and credit portfolio management functions
• Developing risk analytics dashboards by migrating existing reporting platforms on Excel and Access to Tableau
• Prepared monthly reports using multiple data sources (set up of reports involved fromExceldata extracts as well as updates in subsequent months MACROS and automation)
• Worked with traders and product controllers in migrating T+1 risk reports on market risk from excel to the global risk reporting portal
• Performed data extraction, data cleansing and data scrubbing, using Excel functions, macros and SQL
• Engaged in compliance activities and establishing/meeting deadlines to ensure that due diligence in adherence to rules and regulations can always be substantiated
• Responsible for the Agile coaching and continuous improvement of two software development teams
• Communicated and collaborated with external clients to analyze needs and generateprocess improvementplans
• Created wireframes of the system to communicate the ideas to the business users and the management teams
• Tracked detailed project plans, schedules/timelines, communications, risks, and dependencies forSharePoint deliverables
• Created UML diagrams like business workflows, state diagrams, data flow diagrams and use case diagrams as a part of functional requirements
• Write Business Requirement Documents (BRD) and Functional/Technical Specifications
• Met with the various stakeholders and participated in JAD sessions to determine the user requirements
• Responsible for gathering and documenting a Business Requirements Document for nearly 50 application transition requests
• Used Excel sheets to map business processes and to fill in the gaps
• Responsible for Business Process Documentation and Modeling
• Identified internal and external system requirements, design and configuration set-up, also created User Documentation and conducted training classes
• Analyzed and reviewed data on Business Objects dashboard and made necessary changes
• Involved in the meeting with Business process owners, SME (subject matter experts) and Marketing Team for Requirements gathering in definition stage
• Facilitated the customer in defining the high-level functional requirements and needs
• Gathered the Requirements, Develop Process Model and detailed Business Policies and modified the business requirement document
• Involved in the Data Movement between Systems validated the Business Requirements
• Point of Contact for Banker portal for various onsite teams and off shore personnel

Confidential, Richmond, VA

Business Analyst

Responsibilities:

• Was a part of an “AS-IS” study conducted to assess the level of Operational Risk compliance for trading and settlement functions
• Analyzed the Risk and Control Self-Assessment Process within the organization
• Conducted extensive interviews and surveys with project stakeholders
• Assisted Project Manager and User managers to conduct Feasibility Studies and to develop Scope/Vision Documents
• Assisted Project Manager in development and documentation of Project Plan
• Used SQL queries for data analysis and data extraction
• Reviewed and analyzed drill down and linked reports
• Identified and Analyzed key potential Risks along with the entire Project Development Life Cycle, Developed Risk Mitigation Plan, and assisted PM in Risk Management
• Conducted Gap Analyses, Developed Questionnaires, and Gathered User Requirements by Interviews, user meeting, JAD session
• Analyzed and Documented Business Requirement Document (BRD), Functional Specification Documentation, and System Requirement Documentation, using UML methodologies

Confidential, Cleveland, OH ‎

Business Analyst

Responsibilities:

• Performed Stakeholder Analysis to identify key stakeholders, user groups and subject matter experts (SMEs) from the business and IT team
• Organized JAD sessions, one-to-one interviews and structured discussions with subject matter experts and user groups to identify high level requirements and prepare the Business Analysis plan
• Analyze and translated the business requirements into test and project plans
• Involved in migrating Business Objects Reports with the help of Migration Team
• Prepared the Scope Statement Specification highlighting the business need, the scope of the solution and the project timeline estimate
• Performed VLookup, HLookup, Range Lookup to extract and analyze data from large records
• Interacted with the subject matter experts (SMES) to gather business information and develop business use cases
• Analyze the extracted information and converted them into workable use cases and non-functional requirements in a Software Requirements Specification (SRS)
• Analyzed and prepared system use cases, activity diagrams, state chart, class diagrams, and sequence and collaboration diagrams for detailed requirements using Rational Rose
• Worked with the UX designer to build a rendering of the user interface in wireframes
• Prepared and presented the Business Process Workflow Diagram using MS - VISIO to key stakeholders for approval on the requirements
• Worked closely with the development team to prioritize tasks and handle change requests
• Organized walkthrough for the business and IT team to execute the comprehensive test plans
• Participated in User Acceptance Testing, Regression and Functional testing with key stakeholders and SMEs
• Analyzed SQL queries which were used the QA team to validate the back end Oracle database
• Developed training material and FAQs for the developed solution
• Conducted training sessions for internal staff and SMEs

Confidential

Business Analyst

Responsibilities:

• Collaborated with the integration team to gather and translate user needs into formal requirements documentation for development in an Enterprise Application Integration (EAI) environment
• Performed SQL queries to analyze and extract data from large data files
• Collaborated with a variety of stakeholders, business process owners, project owners, Subject Matter Experts and the Marketing Team to document project requirements Facilitated the definition of high-level functional requirements and needs
• Collaborated with key resources to evaluate courses of action and options; and recommended the most feasible, best-of-breed solution that fulfilled business objectives and ROI requirements