SUMMARY

• Eight years of successful, progressive experience in all phases of the Software Development Life Cycle (SDLC). Recognized as a hands - on, pro-active, troubleshooter who can mentor the team members and identify business problems, formulate strategic plans, initiate change and implement new process in challenging and diverse environments.
• Extensive knowledge of Business Analysis methodologies and Iterative Software Development Life Cycle.
• Worked with different Software Development methodologies such as Waterfall, Agile, and RUP.
• Efficient in gathering, detailing, documenting and validating the requirements in a format that is useful to the business area experts and the technical developers using MS Access, Word and Excel.
• Acted as a liaison between business owners and the technical teams.
• Interacted with all level of business users, SME’s, stakeholdersto elicit requirements by facilitating JAD sessions and one on one interviews.
• Worked with various cross-functional teams, having a thorough understanding of the constraints, needs, and perspectives of both the business users and the technical team.
• Prepared Requirement Documents and converted them into Solution Specification or System Specification Documents using tools DOORS, Requisite Pro.
• Extensively used RUP for effective implementation of Requirements management under all phases of RUP from Inception to Transition.
• Performed GAP analysis between various systems and prepared change impact assessment report for various teams.
• Prepared Use Cases and Use Case diagrams, Activity Diagrams, Data Flow Diagrams using MS Visio to help developers understand better about the business requirements and functionalities.
• Created Business Process Flow documentsto present existing process flows, new process flows and analyze the impacts on various system due to process changes.
• Performed data validation and data verification by writing SQL queries against various databases.
• Prepared UAT Test plans, Test strategies, Test Cases based on the solution specification document and use cases.
• Performed manual and automated testing using tools such as Quality Centre, and TOAD.
• Performed defect tracking and resolution using tools such as Clear Quest.
• Planned and Executed UAT test effort by creating UAT Test Strategy, UAT Test Plan and UAT Test Cases. I have worked on Retail functional Domain, worked on Fixed Income Trade surveillance.
• Created and maintained Requirement Traceability Matrix (RTM) to establish link between various phases of Software Development Life Cycle.
• Highly motivated, organized and results oriented with excellent interpersonal, communication and presentation skills with capability of adapting to new and fast changing technologies.

TECHNICAL SKILLS

Software Applications: MS Word, MS Excel, MS PowerPoint, MS Project, MS Visio, RequisitePro, Clear case, DOORS, SAP HR, PVCS, JAVA, JAVA Script, Oracle HCM 

Database: Oracle, MS Access, SQL*Plus, SQL Navigator

Operating Systems: Win XP/7 Unix, Mac OSX, Mainframe, Linux

Defect Tracking: Clear Quest

Testing Tools: HP Quality Centre, Test Director, TOAD, SQL Developer

SDLC Methodologies: Waterfall, Agile, RUP

Industry Standards: SOX, ISO, Six Sigma, Clinical, Research.

PROFESSIONAL EXPERIENCE

Confidential, Warren NJ

Business Analyst

Responsibilities:

• Interacted with the customers and stakeholders to gather user requirements and their expectations from the system.
• Responsible for analysis and functional specifications of “As-Is” and “To-Be” business model to conduct GAP analysis in comparison to the proposed system to enhance the functionality of the application.
• Gathered business requirements through interviews, surveys and observing from account managers and conducted controlled brain-storming sessions with project focus groups and documented them in the Business requirement Document.
• Planned and defined system requirements to Use Cases, Use Case Scenarios and Use Case Narratives using the UML methodologies. Created Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using MS Visio.
• Conducted a comprehensive use case analysis to determine key abstractions such as loan underwriting, loan-closed, borrowers-info, mortgage-payments etc, and their mapping to the standard analysis mechanism to enable maximum reuse.
• Identify different types of users (brokers, borrowers and loan officers) and analyze several important human engineering factors and guidelines and incorporated them into a design of a user interface using MS Visio
• Created UAT Test Plan, Test Cases and Test Scripts from functional requirements, technical specification based on use cases.
• Created test data for various testing purposes.
• Managed and coordinated the QA team to create the test approach and determine test needs, test environment, test data, resources and limitations.
• Responsible for creating User Acceptance Testing (UAT) test cases and executing them.
• Performed manual tests related to the graphical user interface, functionality testing, security testing, and testing related to data sources.
• Worked with different team members on enhancing the existing online banking application by improving its GUI, making it more users friendly.
• Involved in incident reporting and change and configuration management procedures using Clear Case.
• Worked with the portfolio manager with Investment team of the company and worked extensively on foreign currency exchange.
• Ensured that the modifications suggested by the users were incorporated into the application.
• Facilitated JAD requirements gathering sessions.

Confidential, Herndon, VA

Business Analyst

Responsibilities:

• Worked closely with Business partners to understand business processes and gather and define effective and accurate business requirements, define test methodology and execute testing, handle system certification and support roll out and training.
• Responsible for ensuring that the requirements meet the needs of external and internal users of the system, which includes proper accounting and process controls. Requirements include both new business systems as well as existing system enhancements.
• Facilitated JAD sessions with Business and technology team to identify and resolve the requirements and defects.
• Used DOORS to manage requirements, capture, link, analyze and manage wide range of information.
• Conducted Pier review and stakeholder review with business and SME’s in order to get sign off and proceed for the development process.
• Worked closely with CIS partner (s) to review technical specifications.
• Prepared use case and use case diagrams and incorporated them into to the functional specification documents.
• Acted as business lead for one or more sub-projects and ensured synchronization with other simultaneous sub projects.
• Wrote SQL queries against various databases to perform data validation and data verification.
• Used Clearquest for the purpose of defect tracking and resolving them throughout the development process.
• Participated in activities to support the rollout of the new system(s) by preparing training material and provided training to internal and external users and contribute to establishment of future policies, procedures and standards.
• Involved in UAT test efforts with business users and SMEs before the production phase.

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Lead the team members in preparing the requirements and testing of the functionalities.
• Facilitated meeting with business owners, stakeholders and areas across the company as a part of business requirements gathering sessions.
• Prepared requirement documents and functional specification documents based on the discussion between business users and technical teams.
• Converted business requirements to system specifications by translating them using use cases and use case diagrams, activity diagrams using MS Visio.
• Wrote requirements for designing data marts for various reporting system.
• Performed data integrity and data validation by writing SQL queries against oracle database.
• Performed defect tracking and reported bugs by using Clearquest.
• Used SQL server for managing, accessing and delivering information across the organization.
• Involved in preparing UAT Test Plans, Test Cases, and Test Procedures.
• Used Rational Clear Case application to store and track test plans/test cases.
• Wrote queries to test reports from customer data mart and for various crystal reports that need to be generated.
• Participated in the development of the scenarios that were developed in advance of scheduled testing date to ensure testing efforts will be complete and adequate during UAT phase.
• Involved with regular walkthroughs and meeting to discuss bottlenecks in the system and possible solutions with the development team.

Confidential, Fort Washington, PA

Business Analyst

Responsibilities:

• Responsible for gathering the requirements and defining them.
• Involved in the meeting with Business Process Owners, SME (Subject Matter Experts) and Marketing Team for Requirement gathering in Definition Stage.
• Involved in leading other business analysts in preparing the requirement documents and helped in resolving issues regarding the development of the project.
• Prepared documents containing the project cost estimates and the time schedule for the project.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Conducted the FRS and URS reviews and walkthroughs with designers, developers and stakeholders.
• Analyzed Business Requirements, performed gap analysis and segregated them into high level and low level Use Cases, Activity Diagrams/State Chart Diagrams.
• Effectively interacted with key stakeholders and business users to understand and analyze the business needs and data to model the target business processes.
• Involved in preparing UAT Test Plans based on User Requirements Document (URD) and prepared the Test Cases, Test Procedures and Test Scripts using Test Director.
• Wrote SQL queries to perform data validation and data verification against Oracle database.
• Coordinated with different team members to resolve the issues that are related to the new application.
• Performed Validation Testing, Smoke Testing, Unit testing, Functionality Testing and Integration Testing.
• Created Traceability Matrix to check that all user requirements were met.
• Used PVCS to automate the capture and communication of issues and change requests across development and other project teams.
• Participated in the planning and execution of the User Acceptance testing (UAT)effort.

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

• Responsible for defining the scope and business rules of the project, data analysis, gathering business requirements, and document them textually or using models.
• Facilitated and involved in JAD sessions with SMEs and technical teams.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Used DOORS to Manage Requirements, capture link, analyze and manage wide range of information.
• Used Ring Zero Adaptor for linking the requirements from DOORS.
• Conducted the business and functional reviews and walkthroughs with designers, developers and stakeholders. Also conducted feasibility and adaptability study.
• Mentored the team members in preparing the requirements and testing of the functionalities.
• Involved in writing business rules and Use Cases for various functionalities.
• Performed data integrity and data validation by writing SQL queries in TOAD against oracle database.
• Wrote requirements for designing data marts for various reporting system.
• Involved in preparing UAT Test Plans based on User Requirements Document (URD) and prepared the Test Cases, Test Procedures and Test Scripts using Test Director.
• Used Rational Clear Case application to store and track test plans/test cases.
• Participated in the planning and execution of the User Acceptance testing effort.
• Wrote queries to test reports from customer data mart and for various crystal reports that need to be generated.

Confidential, Columbia, MO

Business Analyst

Responsibilities:

• Worked as a Business Analyst, interviewing client to understand their business and functional requirements, gathering their future needs and transforming them to functional specifications.
• Used Rational Requisite Pro for maintaining the requirements and to perform the traceability of the requirements.
• Acted liaison between the business users, SME’s, system analysts and the development team.
• Prepared and Reviewed Business Requirement Documents and the Functional Specification documents with various teams by conducting JAD sessions and got signoff before proceeding to development phase.
• Prepared data mapping documents and performing GAP, RISK analysis for various changes that came through the requirements.
• Involved in UML, designed Use Case Diagram, Class Diagram, Sequence Diagram, and State Diagram for project documentation using Microsoft Visio.
• Performed data validating and data integrity checks by writing SQL Queries and made sure test results matched the expected results based on the business requirements.
• Used Clear Quest for defect tracking and reported bugs to the development team and made sure appropriate changes are done before the next testing phase.
• Assisted QA team in preparing test cases and test plans based on the requirement documents and made sure all the requirement changes have been addressed.
• Prepared Test Plan, Test Cases and executed them during the UAT.

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

• Worked with stakeholders and management team in gathering various requirements for the project.
• Gathered and documents the requirements using Rational Requisite Pro.
• Discussed these requirements with other members of the team like the DBA, Project Manager, Application developers.
• Performed project management activities such as task scheduling, resource allocation and developing charts.
• Designed detailed logical class diagrams, activity diagrams and other high level process flows.
• Facilitated JAD (Joint Application Development) sessions with the management team, stakeholders.
• Performed high level security data risk analysis, GAP Analysis among different applications, incorporated these gaps into models and documents.
• Converted business requirements documents into solutions specification documents by using UML and process flow diagrams.
• Co-Authored in making the Use-cases and the functional requirements document.
• Worked with the team to develop a test base, plan and then create test cases, test scripts and documented them using Test manager.
• Worked with application developers to create a test strategy to implement various phases of testing like Unit testing, volume testing and Integration testing.
• Conducted UAT (User Acceptance Testing) by writing test cases and executing them.
• Responsible for the overall growth of the project from requirement gathering to testing.