SUMMARY:

• Proactive, Analytical and Self - directed Senior Business System Analyst with strong business and technical background with over 10 years of IT experience as Functional and Techno-Functional expert in business system analysis, data analysis, capital markets to client delivery management, enterprise software implementation and Integration.
• Professional Summary:
• In-depth knowledge of business processes in IT industries. A thorough understanding of the Software Development Life cycle (SDLC) including various concepts such as Requirement Gathering, Experience in the development of Client-Server and Web-Based Application. Possess a detailed-oriented nature with excellent communication, interpersonal, problem solving skills, and recognized for being a valued team player.
• Domain knowledge of multiple industries, such as Finance, Investment Banking, Trading, P&C Insurance, Utilities (EDF Energy) and Products with very challenging and demanding work environment.
• Specializes in analyzing a business process and pulling out specific instances for monitoring and developing useful metrics and benchmarks.
• Worked closely with CFO and CTO to create financial business plans and presentations for upper management, traders and portfolio managers.
• Assist CFO and CTO with activities like business process improvement, budgeting, staffing and forecasting across the organization.
• Specializes in coordinating multiple departments across organization to create functional requirements, operation plans, workflow, testing and maintaining a strong channel of communication with all levels of management and finding details where there appear to be none.
• Over 5 years of financial domain experience in Capital Markets & derivatives and trading platforms.
• Extensive knowledge and work experience in Equity and Fixed Income Trades, Bonds, Manual Trades and Securities such as MMFs, CUSIP, ISIN and SEDOL.
• Ability to succeed in diverse environments using various project management methodologies such as Agile/SCRUM, Waterfall and Iterative.
• Provided Mentorship, Leadership and Direction on Agile to Project Team and performed agile project management activities.
• Extensive experience in preparing BRDs, FRDs, Technical requirement documents, Creating Business Process Flows & Business rules documents, Requirement Elicitation using various techniques, Design and Testing.
• Expert in data analysis, analyzing data structure, assisting architects in Data Modeling, preparing SQL scripts for analysis and testing.
• Worked on various Change Control Management and Profile Management capabilities including Registration, Login, and Analytics & Reporting.
• Worked on Identity and Access Management (IAM) and Self-service Password Reset project that led to 30% improved user productivity, reduced calls to help desk.
• Involved in Business Acceptance testing, Unit testing, Functional testing and writing the Test cases (for Fitnesse and JUnit).
• Flexible, fast paced and extremely passionate about emerging processes, tools and technologies, strong analytical skills, self-motivated as a team player & seeks to constantly innovate.

TECHNICAL SKILLS:

Skills: Web Services (WSDL), SQL Server Management Studio, J2EE, .NET, XML, XSD Modelling, XSLT, XQuery, SOA Suite 11g, UML, Oracle Middleware Fusion 11g, Story Writing, Creating Service Contract, Capital Market Products & Derivatives - Financial Oil, Financial Gas, Swaps, Option, Swaption, FX, Loan, Deposit, Oil, Gas, Futures & Forward. Babson trades, Bankloans, Revolver, CLOs and OAMs

Technologies/Editor: SOAP UI, Fitnesse, JDeveloper 11g, Altova xmlspy, FTP, Log Viewer, Weblogic Workshop, and Tortoise SVN, Web Content Management.

Change Control/ Defect Tracking: SharePoint, HP Quality Center, Rational Suite (ClearQuest, ClearCase), Rally.

Methodologies: Agile, Waterfall and Use Case Methodology (UCM)

Tools: Microsoft Office Suite - MS PowerPoint, Word, Excel, VISIO, Oracle/ SQL Server, .NET framework

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business System Analyst

Responsibilities:

• Led as a Senior Business System Analyst and worked closely with Project Manager, Business and System SMEs, Architect and Designer to analyze and gather Functional and Non-Functional requirements.
• Utilize Excel, PowerPoint to analyze and create financial, operational, production support reports.
• Prepared detailed technical implementation plans with the assistance of senior management, serving as the technical liaison with the software programming team.
• Gathered Requirement Specifications, current state and future state analysis, developed Process flow diagrams/ Activity diagrams, created and delivered User Stories and developed Workflow Designs for Babson trades, OAM trades, Bank loan, Revolvers, CLOs, Fixed Income and Equity trades
• Analyzed .NET code, developed Data Mapping Documents and User Manuals
• Created Business Functional Requirement documents (BFRD) and Functional Specification & Design documents (FSD) and Production support documents.
• Created User Manuals for Equity and Fixed Income trade application and provided the application to Portfolio managers, Actuaries, Director, Investment Managers, SME’s and Analysts.
• Performed data analysis and testing by writing SQL scripts, creating XML, XSD and web service request/response
• Actively participated in Triage calls, Huddle boards and performed Usability Standards Validation, Story Acceptance Testing, User Acceptance Testing and Regression Testing.
• Worked in conjunction with testers(QA), developers and other team members in validation and testing of complex project scenarios and in the maintenance of Quality standards of projects
• Well versed in Requirements/Change management, Impact Analysis and Gap Analysis.
• Experience with HP Quality Center, Sharepoint and Microsoft Office Products
• Excellent team player, Strong Analytical and problem solving skills, multi-tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decision.

Confidential

Senior Business System Analyst

Responsibilities:

• Led as an Agile Senior Business Analyst and obtained business requirements in the form of user stories from business owners and stakeholders using JAD sessions, brain storming sessions, personal interviews and focus groups sessions to get better understanding of client’s business process.
• Performed research and deep analysis on different applications like Identity Verification Service (IVS), Profile Abstraction (PA), Trillium (Data Cleansing/ Standardization/Address Verification Service), Contact Routing Database (CRDB), PolicyIQ and electronic signature process through DocuSign.
• Analyzed the as-is and to-be state of the project and performed Gap analysis and Impact analysis.
• Worked on various Profile Management capabilities including Registration, Login, and Analytics & Reporting and on electronic document signature process with the third party vendor tool from DocuSign.
• Responsible for regression testing, project implementation, rollout monitoring and defining ongoing metrics for reporting.
• Worked on Identity and Access Management (IAM) and Self-service Password Reset project that led to 30% improved user productivity, reduced calls to help desk.
• Facilitates business stakeholder’s discussions to ensure that the business direction, high-level scope and dependencies are identified and documented.
• Elicits, analyzes, develops, documents and communicates the business system requirements.
• Create technical and user specification document (user stories) to assist .NET developers in understanding user requirements and ability to deliver software.
• Create technical specification document for .NET storyboard classes.
• Prioritizes business system requirements on the basis of business need and where the business requirement naturally fits with the overall deployment plan.
• Define and document user requirements, develop data definitions, detailed process and logic flows and system and program specifications.
• Thoroughly studied the inherent systems to have a clear understanding of the business processes and system workflow.
• Created business and technical user stories, service contracts, mapping documents, SQL queries, process flows for business and technical teams to support the development and testing needs during the execution phase.
• Source to Target Mapping, writing business rules, discuss requirement with data modelers, handling triage call for testing with onshore team.

Confidential, Philadelphia PA

Senior Business System Analyst

Responsibilities:

• Obtained business requirements in the form of user stories from business owners and stakeholders using JAD sessions, brain storming sessions, personal interviews and focus groups sessions to get better understanding of client’s business process.
• Analyzed the as-is and to-be state of the project and performed Gap analysis and Impact analysis.
• Facilitates business stakeholder’s discussions to ensure that the business direction, high-level scope and dependencies are identified and documented.
• Elicits, analyzes, develops, documents and communicates the business requirements.
• Prioritizes business requirement on the basis of business need and where the business requirement naturally fits with the overall deployment plan.
• Define and document user requirements, develop data definitions, detailed logic flows and system and program specifications.
• Facilitated requirements and user review sessions with underwriters and business sponsors.

Confidential

Senior Business System Analyst (Insurance Domain)

Responsibilities:

• Requirements elicitation, collaboration, documentation and review with various business and technical stakeholders.
• Served as a liaison between development and business client for business and process improvement in order to develop an understanding of client’s expectations.
• Obtained business requirements from business users and stakeholders using JAD sessions, brain storming sessions, focus groups and personal interviews on AGILE / SCRUM methodology.
• Performed in depth data analysis identifying data issues in legacy system and worked with business to develop resolutions to those issues.
• Worked and handled Profile and Access management capabilities for eBill system.
• Story documentation including scenario building for acceptance testing of various user stories.
• Responsible for Data Manipulation and Data Validation using SQL queries in MS SQL Server environment.
• Supported QA team and developed/ executed test cases to verify data transfer quality.
• Assisted with testing and updating test cases in Quality Center for change control in correspondence with the applicable User Stories.
• Created Feature Overview, change control documentation for the release showing new project features that were implemented.
• Story Showcase and demos during iteration planning meetings.
• Worked with users of all levels to determine data integrity issues.
• Lead the team to discuss the issues and resolve defects.

Confidential

Senior Techno Functional Analyst/ Team Lead

Responsibilities:

• Actively involved in preparing and writing business requirement documents, functional requirement documents and technical requirement documents.
• Elicited, documented, validated and prioritized functional and non-functional requirements using elicitation techniques for Oracle middleware application.
• Lead the onshore and offshore team and initiated the discussions with Client and Oracle team and provide suggestions and solutions to the team.
• Migrating solutions to Oracle 11i applications.
• Involved in creation of data model structure which includes data mapping and integration of multiple systems.
• Involved in the deployment, configuration and testing of the interfaces in different environments.
• Managed and developed Oracle AIA/BPEL/Mediator components using web services, requesters, EBS's and providers adhering Oracle AIA/SOA standards.
• Responsible for configuring JMS queues, connection factories, databases and sorting environment related issues.
• Lead the team and assisted developers in writing of complex SQL queries to resolve data issues in source system databases.
• Involved in developing exception handling to capture Remote and Binding faults and creating resubmission scenarios for the interfaces.
• Managed project to create and document pre-approved Standard Changes, bringing best practices into the forefront of implementations while reducing risk and human/process errors.
• Develop plan and configuration/change control documentation to support and release for Problem Management and Change Management.
• Worked as a SME for identifying the scope of end-to-end testing with different teams.
• Coordinated UAT of the product with business users and responsible for testing in integration and production environment.

Confidential

Techno-Functional Analyst

Responsibilities:

• Conducted user interviews and JAD sessions with end users, stake holders and developers to gather functional and non-functional requirements of the system.
• Involved in creating functional design, detailed design and technical design for Oracle Integration application.
• Involved in writing business requirements, technical requirements specification documents and data mapping documents as per the business requirements and process flow.
• Worked with Business to develop statement of work for RFP.
• Provide suggestion for design approaches to the solution designer of the integration team.
• Involved in handling and leading the development team of the Integration module.
• Involved in creating and implementing xqueries, validation, WSDLs, data/domain-value mapping within Oracle application.
• Developed custom XPath functions to transform messages.
• Design, development and deployment of web services was done using Oracle Service Bus, Java and XMLs/WSDLs.
• Involved in creating the common fault handler and implementing in all the interfaces within the application.
• Developed data driven services with flexibility of enhancement and integration with other systems using OSB.
• Designed and Implemented SQL queries for testing, report and data validation.
• Involved in preparing unit test cases, coding standards and supported SIT and UAT.
• Wrote extensively SQL scripts for validating the data generated by SIT and UAT.
• Conducted daily interaction with the development team, stakeholders, business executives and QA team to coordinate all the engineered process.
• Provided mentorship on Agile to the teams working on different projects.
• Owned Change Management component and managed Data Center change requests per month through change life cycle
• Communicated change status, outcome, and impact to the team.
• Comply with client's business needs and provide the most efficient and optimized solution.
• Involved in defect tracking and defect fixing using ClearQuest.

Confidential

Techno-Functional Analyst/Software Developer

Responsibilities:

• Analyzed new business requirements for capital market projects and prepared the functional design specifications employing use case diagrams, sequence diagrams, activity diagrams, ERD’s, DFD’s and class diagrams.
• Created business requirement document and functional requirement document after gathering functional and non-functional requirements.
• Developed use case model and created a development plan for the overall project and prototypes.
• Involved with creation of UML diagrams such as activity and sequence diagrams by using MS Visio.
• Involved in data mapping, performed Business-specific validations of the project.
• Experience in developing and Implementing XML, XQuery, XSLT, XML Validation, WSDLs and DVM within the application.
• Involved in writing, designing and managing SQL to create optimal performance for projects and businesses.
• Developed data driven web services with the flexibility to enhance and integrate the other system within the application.
• Communicated logic and also involved in development of interfaces, gateways, xml's, and data transformations for various Energy Trading & Capital Market Products like Financial Natural Gas, Oil, and UK Physical Power Products in various platforms.
• Acted as a module lead and handled development team and change control management for the entire execution phase.
• Involved in writing Unit and SIT test cases and creating change control plan and defect tracking for production releases.
• Worked hand in hand with Business Team, Release manager, development lead and Testing Team for the whole period of application development across various phases and go live.
• Identified and clearly defined functional issues and support development team throughout the design, development, unit testing and implementation phases of the software development lifecycle.

Confidential

Software Developer

Responsibilities:

• Designing and creating use case diagrams and UML diagrams to model the business processes.
• Experience in developing Functional Design, Detailed Design and Technical Design documents.
• Responsible for designing, developing, updating and configuring channel structures, web portals, portlets, web pages and content items like forms, articles, links, images through Content Management and Vignette Portal and Builder.
• Deployment of the packages to the weblogic server and supported the application in UAT and Production.
• Involved in writing Unit and SIT test case scenarios and performing functional, unit, system and acceptance level testing.