SUMMARY:

• Business analyst with 6+ years of experience in Business Analysis and Project Management experience
• Experience within the payments industry
• Reviewed and updated Business requirement documents (BRD), Process flow diagrams, User stories and Request For change (RFCs)
• Worked on projects using Agile scrum and Waterfall development methodologies
• Managed Stakeholders expectation from initiation to implementation of the project
• Worked directly with clients to drive project management activities
• Helped managing project initiatives to help reduce time to market, along with maintaining the highest quality standards.
• Worked with the On - site and Off-shore team, conducted User Acceptance Testing (UAT) testing and Post production validation (PPV)
• Experienced in analyzing/creating Use Cases, User Stories, Use Case Diagrams, Data Flow Diagrams
• Documented the changes, issues and their impact on the system design and delivery
• Expert in business process tools such as MS Project, MS Excel, MS Visio, MS PowerPoint, MS Word, SQL and VBA
• Successfully handled multiple stakeholders to get consensus on requirements
• Coordinated with QA team for Requirement Traceability Matrix
• Experience in and mentoring team members with product knowledge and business processes
• Coordinated the multiple projects by keeping good watch on the time line & project process
• Contributed significantly to process improvement, identified data discrepancies and risks involved and suggested new ideas to process improvement.
• Excellent verbal and written communication and interpersonal skills
• Strong attention to details, strict adherence to deadlines and problem solving skills
• Excellent analytical and communication skills with capability to handle new technologies and situations, dedicated to meet deadlines, provide necessary deliverable and resolve issues creatively

TECHNICAL SKILLS:

Core Competencies: Business Analysis with strong financial and IT domain knowledge

Language: Standard Query Language (SQL)

Financial Databases: Bloomberg, Reuters, Factset, Morningstar and Markit

Automation Tool: Visual Basics (VBA)

Project Management Tools: MS Office suite, Application Life Cycle Management, MS Visio, Configuration Tool V2.0.0.5, EFO (E Front Office), VSS (Visual Safe

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential

Responsibilities:

• To ensure successful and timely leadership of client projects, involving review/update of the existing BRDs, FRDs, Parallel testing of test cases, followed by UAT testing and Post production validation
• Helped in gathering/documenting business requirements, reviewed/updated functional requirement documents
• Collected feedback on processes where stakeholders had challenges
• Performed Requirement Analysis to develop user stories, activity diagrams and sequence diagrams using MS Visio
• Extensively interacted with both user group and development team in coming up with structured charts and sequence diagrams
• Segregated Business Requirements into high level and low level Use Cases, Activity Diagrams
• Maintained issue tracker documents to tract defects from dev, QA and to update the UAT testing bugs/issue and passed back the bug fix to dev/QA accordingly
• Good working knowledge on different interfaces (Internet, Extranet, IVR and web services)
• Strong understanding of different payment channels like ACH, Credit cards, ATM, Offline debit cards, Choice change cards, Wallet etc.,
• Worked on backend reports processing for ACH returns, Chargebacks and funds distribution posting
• Logged all UAT defects to quality center and update EFO tickets with the UAT review comments before passing to Dev/QA
• Ensured timely sig offs on UAT from project managers with the change control to Prod environment
• Aimed at minimizing the production rollbacks
• Helped to improve the timelines and impact on client implementation thereby allowing sufficient time for product projects
• Attended weekly meeting with DEV, QA and Project Management teams to discuss the open issues on the existing projects, project completion timelines, new client accommodation etc.,
• Updated client BRDs for all .Net processes like ACH, Funds distribution etc.s from production and respective config files
• Updated all prompt issues, Call flow issues and the changes/additions to existing flow, to procss flow diagrams on BRDs
• Picked up new client request posted by sales support for discussions with reapective Project managers and all other stake holders
• Good working knowledge on client databases, database table and Project Management tools like Visual Safe Source, EFO, Config Tool, Visio and Citrix

Confidential

Business Analyst

Responsibilities:

• Involved software development life cycle phases and worked on Agile Scrum methodology
• Analyzed and interpreted business requirements, identified system interfaces and requirements specification document
• Liaised with developers to gather business requirements. Analyzed and bridged the Gaps in business requirement
• Extensive experience in analyzing and documenting business requirements and system functional specifications including use cases
• Coordinated with QA validate test cases. Handled defect resolution and issues during testing
• Reviewed Test cases and Test plans using specification documents
• Facilitated pre deployment meetings for RFCs (Request for change)
• Helped in standardizing documentations and templates
• Updated service contracts from lower version to higher version
• Evaluated the changes made from the QA team and represented the same
• Ensured timely signoff from all stakeholders
• Have good written and verbal communication skills with an ability to communicate complex business and technical concepts between business, development and the testing teams

Confidential

Senior Business Analyst

Responsibilities:

• Responsible for identifying scope, business and data requirements for multiple projects
• Assisted Project management team in project and adhoc analysis
• Managed stakeholder expectations, project plans and communications and provided status updates as needed
• Conducted personal interviews and surveys with customer/liaison managers for process and interacted with cross-functional teams to facilitate gathering of business requirements
• Created and managed project plan, coordinated the efforts with the development team, testing team, technical operations and managed release strategy
• Communicated regularly with clients to discuss and accommodate new business requirements and inturn communicated the same to project managers
• Led project team members to ensure task progress according to the schedule
• Involved in all phases of software development life cycle and this project was developed using Agile methodology
• Analyzed and interpreted business requirements, identified system interfaces and created the requirements specification document
• Performed Requirement Analysis to develop user stories, activity diagrams and sequence diagrams using MS Visio
• Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams
• Documented the changes, issues and their impact on the system design and delivery
• Managed multiple releases of the KIID tool using Agile methodologies and incorporated best practices as advocated by it
• Coordinated with development team for automating Investment tools that boost performance for labor and time intensive tasks. Includes automation tools (report generator) for generating Fund/Index factsheets (PPT, Excel, Word), Presentations and other Fund marketing materials for a Deutsche Bank.
• Involved in the development of customized Analyst Performance reports, databases for the Quantitative team supporting the Funds structuring and also Index team
• Resolved problems of production by working with the end-users
• Efficiently communicated between business unit and outside stakeholders
• Responsible for fund Level portfolio analysis in an account for Singapore and New York Clients
• Managed process improvement, automation and integration of the analytical reporting tool and recommend modifications / improvements to different financial processes
• Provided regulatory report (containing exposure on all indices for PIIGS securities) to Monitory Authorized of Singapore Government
• Coordinated multiple projects by keeping good watch on the time line & project process
• Managed process improvement, automation and integration of the reporting tool and recommend modifications / improvements to different financial modules and processes
• Performed financial research and presented findings to senior management on business issues primarily related to current or new rules and regulations
• Stress testing - Generating stress VAR report on daily basis for all products, location & subsidiaries, based on the historical pre-set event worst case scenario for all Funds and ETFs
• Evaluated the changes made from the QA team and represented the same
• UAT testing - Hierarchies built and tested for Market Risk reports before moving to LIVE / Production environment
• Verified and validated financial data for producing investment reports and reviewed calculations on relatively large set of data
• Daily, weekly & monthly risk reporting - was involved in the risk submission and running of pre-built reports and submit them on time to management
• Worked on lot of adhoc projects as an when required
• Ensured timely signoff from all stakeholders
• Ability to work independently or as part of a team and to carrying out multiple tasks or projects
• Have good written and verbal communication skills with an ability to communicate complex business and technical concepts between business teams, development teams and the testing team
• Analyzed Risk/Return measures like Volatility, Sharpe Ratio, Correlation, VaR, Risk-Free-Rate, Sortino Ratio and Information Ratio. Validated tables for various historical returns, Risk Analysis and Drawdown analysis

Confidential

Business Analyst

Responsibilities:

• Defined the business needs, requirements and specifications for banking/financial markets applications
• Managed the ongoing work with technology during the build phase to ensure timely delivery and prioritization
• Analyzed and the As-Is business processes, compared them to the To-Be state to define the Gap and then created new Process Flow Diagrams
• Brainstormed sessions with stakeholders and SME’s to finalize requirements and document it in Functional requirement document (FRD)
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues
• Created UML diagrams like activity diagram and Use Case diagram for Use Cases
• Demonstrated skills in interviewing business units, stakeholders and technical leaders to gather and clarify business requirements
• Worked closely with the technical teams to ensure that they have a clear understanding of the requirements and supported throughout the development process
• Handled variety of product categories like: ADRs, Equities, Fixed Incomes, Money Market securities, Mutual Funds, ETFs, Mortgage Backed securities etc
• Provided input in defining client needs and implemented the solutions. Handled All Correspondence to internal and external client inquiries in timely and professional manner
• Handled all the trade uploads and transfer of tax lots (based on accounting methodology FIFO, LIFO) between client portfolios.
• Determined any pending corporate actions on the delivering account
• Familiar with SWIFT MT599 for the assets held at sub custodian and Euroclear Settlements for asets with assets between different DSRs
• Worked with QA team for Requirement Traceability Matrix
• Also, Posted trade entries on Information Management System (IMS) to reflect the holding at the Federal Reserve and DTC
• Used Intranet Reporting tools for verifying data
• Used TLM (Transaction Life Management) to handle trade exceptions
• Used JIRA for allotting task and issue tracking, user story management and requirement traceability
• Performed data retrieval using the SQL queries from database
• Excellent understanding on Service Oriented Architecture (SOA)
• Developed materials for functional and process requirements
• Conducted User Acceptance testing(UAT) to ensure the functionality of system aligns with the business requirements
• Trained the users on new applications & processes
• Have excellent verbal and written communication skills
• Resolved problems of production by working with the end-users