SUMMARY:

• Over 7 years experience as a Business (Systems) Analyst solid understanding of Business Requirements gathering, Business Process flow, Business Process Modeling, Business Analysis and all QA related activities.
• Well - versed noledge wif all teh phases of SDLC, including methodologies ranging from Waterfall approach to agile methodologies like Scrum, extreme Programming (XP), Object Oriented Analysis and Design (OOAD) and Rational Unified Process (RUP).
• Experience in analyzing business in integration of multiple systems and preparation of UML (Activity and Use case) diagrams using MS Visio.
• Experience in acting as a liaison between Project Managers and Subject Matter Experts by performing all project coordination and project administration tasks.
• Excellent skills in writing Business Requirement Documents (BRD), Functional Requirement Specifications (FRS).
• Conducted requirement analysis techniques such as Business Process Automation, Business Process Improvement, Business Process Re-engineering and SWOT Analysis.
• Experience in Business Intelligence techniques in analyzing business data.
• Expertise in designing and developing Test Strategy, Test Plan, RTM, Test Cases/Scripts and Test Scenarios.
• Performed Testing Life Cycle during teh various phases of teh application. Involved in converting manual test cases into automated scripts using QTP.
• Experienced in performing Functional Testing, GUI Testing, System Integration Testing (SIT), Regression Testing and User Acceptance Testing (UAT).
• Expertise in using teh test management tools Test Director and Quality Center for maintaining a track of all testing related activities as well as Defect Tracking.
• Experience in writing complex SQL queries and PL/SQL functions, stored procedures, triggers.
• Experience in Commercial Off-teh-Shelf (COTS) software system implementation in evaluating and selecting COTS solution
• Worked on Quantitative Risk Management (QRM) wifin Fixed Income division for Market Risk Analysis.
• Developed requirement documents using project management database tools like MS Access and also have in-depth noledge on Data Analysis, Regression and Solver techniques in MS Excel.
• Worked wif business to identify ROI of proposed changes/enhancements to systems.
• Involved in Data modeling, created ER-Diagrams by interacting wif data integration teams.
• Experience working in various domains like Accounting/Auditing, Financial (Banking)/Brokerage and Healthcare and well-versed in Fixed Income, Equity Income and Derivatives (Futures, Forwards, Options and Swaps).
• Experience in four Capital market risk factors; stock prices, interest rates, foreign exchange rates, credit automation concept and practice and commodity prices wif respect to teh associated market risks; Equity risk, Interest rate risk, Credit risk, Currency risk, Commodity risk respectively.
• Experience in analyzing business process flows in Credit Risk Management, Supply Chain Management (Warehouse Management) and Inventory Management and how each group interacts wif teh systems.
• Experience in developing applications for Payroll/HR and Portal/Integration.
• Experience in energy trading, transaction and risk management (ETRM) software systems.
• Experience in capital markets, derivatives, exchanges and commodity trading business processing methods.
• Knowledge of International Financial Reporting Standards (IFRS), Generally Accepted Accounting Principles (GAAP) and conversion process from GAAP to IFRS.

TECHNICAL SKILLS:

SDLC Methodologies: Agile(Scrum/XP), Waterfall, RUP, OOAD, V Model

Requirement Gathering Tools: Requisite Pro, DOORS, Borland Caliber, DocExpress, Axure RP Pro

Business Modeling Tools: Rational Rose, MS Visio, MS Project, MS Dynamics CRM

Operating Systems: WINDOWS 2003/XP/Vista/9, Unix

Database: Microsoft Groove, SQL Server 2008, MS Access, Oracle 10g/11g/9i

Automated Testing Tools: QTP, Rational Clear Quest, HP (Mercury) Quality Center/Test Director

Others: Visual Studio 2008, MS Share Point, ERP, Java, J2EE, SAP, Teradata, RapidSQL, Micro strategy, Oracle Business Intelligence (OBI), Cognos.

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington DE

Business Systems Analyst

Responsibilities:

• Lead efforts to translate business objectives and perform process analysis for strategic projects related to Client On Boarding, Client Account set-up end to end workflows, operational efficiency and controls.
• Gatheird business requirements to ensure overall business functionality and bank-wide strategies in Investment Banking Operation Teams.
• Followed numerous regulations from teh Foreign Account Tax Compliance Act (FATCA) to revisit teh client acquisition and relationship management processes. Division to gather capital market data to base teh market risk analysis.
• Worked extensively in order to understand end to end trading life cycle, solution design and web based UI.
• Worked wif development mangers to translate teh business requirements into functional requirement documents (FRD) and non-functional requirements like user guides, future state mockup screens based on questionnaire and JAD Sessions.
• Followed AGILE (Scrum) methodology throughout teh project.
• Documented business requirements and business AS-IS and TO-BE process flows.
• Provided comprehensive consultation to business units and IT to ensure dat functional/design specifications, user scenarios and application strategies meet defined business needs.
• Maintained a Requirement traceability matrix (RTM) to track open requirements.
• Coordinated wif teh QA team and performed UAT (User Acceptance Testing).
• Executed test scripts using QTP for teh user scenarios and handled teh test management activities using Quality Center.
• Interacted wif team leads to gather requirements about functionalities to be added/updated/enhanced and halped testing team to understand teh business process and prepare test scenarios.
• Conducted bug triage sessions to ensure teh continuous process flow.
• Created Process Diagrams, Use Case diagrams and Data Flow Diagrams and validation using MS Visio.
• Involved in major part of Software System Development Life Cycle - Requirement Analysis, Implementation Testing and Support.
• Conducted walkthroughs wif development team and stakeholders and instrumental in halping all teh team members in obtaining required permissions for teh project-related Tools and Technologies.
• Worked closely wif all departments of teh project till teh implementation and responsible for teh sign-offs and deadlines at Scope, Business requirements, Functional specifications, System Integration testing and User Acceptance testing levels of teh project.

Environment: MS Office Suite, MS Share Point’ 10, QTP, HP Quality Center 10.00, JIRA 9, Oracle 11g, Java.

Confidential, Hartford CT

Business Systems Analyst

Responsibilities:

• Interacted wif clients to review needs, identified key Challenges and defined project scope and deliverables.
• Worked comprehensively in order to understand company’s business and web-based user Interface, web technologies.
• Performed and coordinated teh analysis and design of business systems.
• Worked closely wif clients and wif other system groups to capture business requirements using Requisite Pro and even ensured requirements and goals are correctly understood during teh Analysis phase and see them through implementation.
• Converted Business requirements into Functional requirements documents for teh Development team to code functionality into customer support applications.
• Developed and maintained a thorough understanding of teh needs of teh assigned customer group from teh business and technical perspective and acted as a liaison between teh business user groups and teh technical systems groups.
• Responsible for documenting business processes for ‘AS-IS’ and ‘TO-BE’ scenarios.
• Created additional documentation to communicate planned system functionality and implementation processes to teh business and development teams consisting teh following: Use case and Activity diagrams.
• Involved in creating data modeling, data dictionary, data mapping and data integration models for teh current and future state operating models.
• Implemented AGILE (XP) methodology and facilitated JAD sessions and worked directly wif teh development team to ensure system enhancements are correctly transitioned to teh Build phase.
• Supported teh Quality Assurance team to understand teh system and develop effective test plans and test cases, by conducting functional testing.
• Executed teh regression test scripts using QTP and maintained teh results using Quality center.
• Coordinated wif Development and Quality Assurance teams to ensure timely completion of deliverables.
• Participated in User Acceptance Testing and Business-to-Business Transaction Testing.
• As a part of GAP Analysis, prepared Deviations Document to locate variations between teh base lined documents and teh current version of teh application.
• Participated in Risk Mitigation Process to identify critical areas of risk and accordingly modified teh process to reduce teh same.

Environment: IBM Rational Requisite Pro 7.1, Object-Oriented programming languages (C++, Java), MS Visio, MS Project, MS SharePoint Server, SQL Server 2008, QTP, HP (Mercury) Quality Center.

Confidential, Long Island, NY

Business Systems Analyst

Responsibilities:

• Used Borland Caliber for requirement gathering and traceability.
• Implemented Agile(XP) methodology and interacted wif multiple teams (development, testing, reporting) to obtain teh requirements and participated in JAD Sessions by facilitating discussion between business and technical users,.
• Documented teh process improvement measures in teh Business Requirement Document (BRD) and performed requirement analysis to transform business requirements into Functional Specifications (FSD) and undertook sessions for teh development team to elucidate teh business requirements for Investor’s mailbox to include functionalities like regulatory delivery notices, day-to-day account and investment information.
• Responsible for documenting and managing teh Requirement Traceability Matrix (RTM).
• Documented process flows using Use-case and Activity Diagrams in MS Visio to depict teh business processes and MS Dynamics CRM for financial advisor’s mailbox so they can notify investors about corporate action events and deliver materials via paper and electronic methods in prompt and efficient manner.
• Created screen prototypes and mock-ups using Microsoft Word and Power Point for investor’s mailbox to streamline multiple delivery channels into a single-visit financial portal.
• Designed test plan and test cases for cross-platform testing (Windows/MAC) aimed to verify teh compatibility of sharing media between teh operating systems.
• Executed teh regression test scenarios using QTP and managed all teh testing related activities using Quality Center.
• Performed UAT testing based on teh business scenarios to ensure dat all teh requirements are defined accurately.
• Translated business needs into software systems in Energy Trading Risk Management (ETRM) and Investment Banking applications.
• Evaluated pricing analytics, trade booking, Net Present Values, Internal rate of returns and risk reporting factors.
• Experience in Payroll/HR and Portal/Integration application.
• Experience in designing functional documents for teh Corporate Technology Centers projects.
• Involved in business performance management using techniques like Oracle Business Intelligence (OBI).
• Designed Crystal Reports showing major Business Statistics requested by teh Business using Cognos Reporting, Microstrategy and Business Objects.
• Offered inputs for features to be included in Cognos Crystal Reports for portfolio accounting and performance reporting in order to capture trade confirmation, settlement, and accounting for individual investor as well as based on branch/financial advisor.
• Performed Trends Analysis, Data/Flat file Analysis, Validation metadata researched Solutions and presented recommendations during walkthrough sessions.
• Administered and maintained documents online using company’s SharePoint Server

Environment: MS Office, MS Dynamics CRM, Cognos, MS SharePoint, IBM FileNet P8, Borland Caliber, Java, J2EE, ETL, Business Objects, Microstrategy, SQL Server 2008, ERP, LiquidOffice, Windows Vista, UNIX Solaris 2.8.

Confidential, McLean, VA

Business Systems Analyst

Responsibilities:

• Analyzed business by integrating multiple systems and worked wif senior business executives in capturing teh Key Business Requirements (KBR) for documenting teh Business Requirement Documents (BRD).
• Converted Business Requirements into Functional Requirements documents.
• Utilized Borland Caliber for maintaining requirements as well as Requirements Traceability Matrix.
• Incorporated OOAD methodology in engineering teh software product as part of teh project life cycle.
• Prepared high-level Test Artifacts including Test Strategy, Test Plan metadata and Test Data Management Plan.
• Used MS excel exclusively for data validation and cost analysis calculations.
• Accurately forecasted, measured, monitored and reported potential credit automation exposures across teh entire organization on both counterparty and portfolio levels, allowing seamless integration of credit scoring wif credit risk.
• Set up definitions and processes for test phases including Integration, System and User Acceptance test cases.
• Executed complex SQL queries against corporate database and documented teh query output.
• Modified existing SQL Queries for join among tables and sub-queries based on changes in requirements as well as updated test cases to accommodate teh changes.
• Interacted wif business using Oracle Business Intelligence marketing tools.
• Compared and validated teh data, fetched from Corporate Data Warehouse (CDW) using SQL queries, against teh actual Micro Strategy-generated reports.
• Performed manual functionality testing and involved in linking requirements, creating Test Sets and Test Labs and associating defects in Quality Center.

Environment: MS Visio 2003, MS Dynamics CRM, MS Office 2003, .Net, SQL Server 2008, Borland Caliber, Business Intelligence, UML, ETL, Micro Strategy 8.1.1, Teradata, Quality Center.

Confidential, Montvale, NJ

Business Systems Analyst

Responsibilities:

• Responsible for managing relationship wif process owners (Effective Audit Division and Business Design Team) and project sponsors, gathering business requirements and document functional specifications.
• Peer Review of Unit Test Plans, Member of Independent Unit Testing Team and involved in preparation of Performance test plan.
• Interacted wif clients to assess needs, identify key challenges, and define project scope and deliverables.
• Followed AGILE methodology through release of rapid and iterative versions of eAudit tool.
• Participated in workshops (JAD Sessions) involving Business Services (BS) and Effective Audit (EA) groups to analyze and understand teh business requirements.
• Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams and business process flow diagrams based on UML methodology using MS Visio.
• As a part of GAP Analysis, prepared Deviations Document to locate variations between teh base lined documents and teh current version of teh application.
• Generated reports using Microstrategy reporting techniques.
• Transformed Business Requirements into Functional Requirements (FRS), business processes and business rules.
• Interacted wif development team to perform Requirements Feasibility Check to frame teh requirements wifin teh scope of teh project.
• Used MS Visio for flow-charting, Prototyping and Screen Mockups of teh application.
• Prepared ‘To-be ’ presentations for teh end-users (Auditors) accommodating requirements into respective groups based on KPMG Audit phases.
• Reported status, milestones, and project plan tracking to project management and project owners on a weekly basis.
• Interacted wif Development team regarding migration of database from MS Groove to SQL Server.
• Administered Requirement and other Documents online using Microsoft SharePoint Server.
• Coordinated ‘Activity Designing’, collected weekly status reports and tracked teh status.
• Assisted team wif data bindings in AACT Simulator to generate database files (MDB) to be used in passing and repurposing data to teh respective screen(s).
• Worked on customized Visual Studio Templates to create GUI for activities.
• Reported defects and bugs to development team using Rational Clear Quest.
• Involved in teh preparation and execution of Test Plans, identified main user scenarios to develop test cases and performed phase wise User Acceptance Testing (UAT) wif Business QAs and Effective Audit Team.
• Involved in Regression Testing using QTP after each release.
• Helped eAudIT support team in resolving post-production issues.

Environment: MS Visio 2007, MS Office 2007, Agile, Doors, UML, Rational Clear Quest 7.0, ASP.Net, MS Groove, MS SQL Server 2008, ETL, MS Access 2007, MS SharePoint Server, MS Visual Studio 2008, XML, Camtasia Studio, QTP.

Confidential, Mahwah, NJ

Business Systems Analyst

Responsibilities:

• Facilitated JAD sessions in defining, documenting teh business needs and business process flows.
• Used RUP and RAD (Rapid Application Development) and managed teh iterative cycles through an effective project plan created using MS Project.
• Used Manhattan Associates WMS software to monitor vendor compliance and multi-channel distribution to optimize performance.
• Performed requirement analysis by gathering both functional and non-functional requirements based on interaction wif teh process owners and stakeholders.
• Analyzed requirements to identify ambiguous, incomplete and incorrect requirements and prepared requirement specifications.
• Evaluated alternative strategies for pricing, hedging or transferring credit automation.
• Modeled ‘TO-BE’ Scenarios by creating UML Activity Diagrams in MS Visio.
• Created, modified, linked and maintained requirements traceability using Requisite Pro.
• Aided teh Quality Assurance team to understand teh system and develop effective test plans and test cases, by conducting functional testing.
• Conducted walkthroughs wif development team, Solutions Architect and stakeholders.
• Involved in Functional and User Acceptance Testing (UAT) and reported bugs to development team using Mercury Test Director 8.0 and also established linkage to teh corresponding requirements.
• Offered inputs to establish formal Change Control Process.
• Involved in deployment process using Business Intelligence components.
• Participated in developing test plans and test procedure templates and guidelines to be used by teh project team wif detailed screen layouts.

Environment: Windows XP, Requisite Pro 7.1, RUP, UML 2.0, MS Visio 2007, Oracle 10g, SAP, MS Office 2007, Test Director 8.0, UNIX Solaris 2.8.

Confidential, Miami, FL

Associate Business Analyst

Responsibilities:

• Interacted wif stakeholders and Quantitative Risk Analysts team to gather requirements about Risk Management Application and documented them.
• Followed waterfall methodology and participated in meetings wif teh SME and teh Fixed Income and Derivative Team.
• Responsible for regular interaction wif teh Equities, Fixed Income & Foreign Exchange (FX) Division to gather capital market data to base teh market risk analysis.
• Used Test Director to store/add/modify requirements.
• Performed ‘As is - to be’ Gap Analysis to check teh compatibility of teh existing system infrastructure wif teh new business requirements.
• Assisted in teh implementation of teh COTS reporting tool to integrate it wif teh existing software.
• Analyzed and validated teh data obtained from different groups and created various reports and presentations using MS Excel, Word and PowerPoint.
• Created flow-charts and data flow diagrams as required by project analysis and using MS Visio.
• Coordinated wif programmers and testers to ensure timely completion of deliverables.
• Interacted wif development team to design and implement SQL queries for QA Testing, report/data validation, cleansing and collection.

Environment: Windows XP, ERP, MS Visio 2003, MS Office 2003, DocExpress (e-sign services), MS SQL Server 2005, Test Director 8.0.

Confidential, Cincinnati, OH

Associate Business Analyst

Responsibilities:

• Involved wif project management team to identify key challenges areas of teh application to be developed.
• Defined scope and objective of teh system and formulated System Requirement Specifications.
• Followed V-model approach for implantation of teh system.
• Used Axure RP Pro for requirement gathering and traceability.
• COTS evaluation and implementation for reporting tool, dat resulted in choosing Business Objects
• Performed Problem Analysis, Trends Analysis, Research Solutions and presented recommendations.
• Conducted Object Oriented Analysis and Design and documented teh workflow using Use-cases and Activity Diagrams using MS Visio.
• Reported status and milestones to project management and project owners on a weekly basis.
• Involved wif Quality Assurance team to prepare Test plans and Test Cases and maintained them by using Test Director.
• Developed test scripts using Winrunner and executed teh same for teh purpose of performing Functional and Regression testing of teh complete functionality of teh application.
• Used Rational Clear Quest to report/track defects.

Environment: Windows XP, RUP, UML, MS Visio 2003, MS Office 2003, Axure RP Pro, Rational Clear Quest, MS SQL Server 2005, Winrunner, Test Director 7.0.