SUMMARY

• 6+ Years of Business Analysis experience working on all the phases of System Development Life Cycle (SDLC) from Planning and Analysis through Maintenance. Experience of following Rational Unified Process (RUP), Waterfall and Agile methodologies
• 3+ years of experience in Business reviews, Functional and System Level Requirements and Design Review.
• Experience in conducting JAD sessions, Elicitation sessions, Brain storming session to reduce the scope creep.
• Experience in conducting requirement sessions with Business users to obtain Functional and Supplementary requirements.
• Worked on the Change Control Process during the development phase of the project lifecycle.
• Highly experienced in analyzing, management, and validation of requirements throughout the projects. Expert in writing Functional and non - functional requirements.
• Proficient in Rational tools including Rational Rose and Rational Requisite Pro.
• Experience in generating Use Case diagrams, Class diagrams, Sequence Diagrams, State transition diagram, and Activity Diagrams.
• Extensive experience in conducting JAD sessions with the SMEs, Technical Head & Project Sponsors during critical situation drawing a faster result.
• Communicating the business directives, goals, and needs to the technical team and serving as client interface for managing user expectations and client satisfaction.
• Understood the long-term business objectives and suggested technical strategies to meet those objectives, introduced innovation to business processes through technology.
• Involved in maintaining Traceability Matrix and performing GAP analysis.
• Creative and aggressive self-starter with integrative analytical skills and attention to detail.
• Excellent knowledge of using SQL to access databases like MS SQL Server and DB2, wrote effective SQL queries to fetch the data from the database and validate it against the Reports.
• Involved in Black Box & White Box and Full Life Cycle Testing
• Good in writing QUERIES, SQL Syntax, Sub QUERIES & Joins and testing them.
• Hands on experience with Data Modeling tools like Microsoft Visio.
• Involved in creating Test Cases, and Test Scenarios to measure requirements and provide a head start for the QA Team.
• Proficient in developing and executing Test Plans, Procedures, Cases and Scripts by performing functional usability, stress testing and ensuring that the project meets the system requirements by performing User Acceptance Test (UAT).
• Excellent verbal/written communication skills and strong analytical abilities.

TECHNICAL SKILLS

Methodologies: RUP, Waterfall, Agile

Requirement management tool: MS Office

Project management tool: MS Project

Presentation tool: MS PowerPoint, MS Excel, MS Visio

Testing Software: WinRunner, Test Director/Quality Center, QTP

Change management tools: Test Director

Version control tool: MS SharePoint

Databases: MS SQL Server 2000, DB2, MS-Access.

Web Technologies: Microsoft FrontPage.

Operating System: Window XP, Window NT, Window Vista

Languages: C, C++, JavaScript, VB Script.

Others: Oracle Reports /Forms, Crystal reports.

PROFESSIONAL EXPERIENCE

Confidential, MD

Business Analyst

Responsibilities:

• Gathered Business Requirements, analyzed data/workflows & performed GAP analysis.
• Worked as an Interface between the users, faculty and the development team involved in the application development for the better understanding of the business and IT process.
• Facilitated JAD sessions for the collection of Functional Requirements from system users, and prepared Business and Technical Requirement Specification documents.
• Worked closely with developers and Project Managers. Participated in all meetings held during the project and actively coordinated with Developers and Business Team.
• Used object-oriented analysis and the Rational Unified Process (RUP) for business requirements, business processes design (Use Cases using UML). Used Rational Rose to define classes and relationships.
• Analyzed and prioritized user and business requirements to understand their impact during GAP Analysis and also created Data Mapping to assist the IT Team.
• Attended meetings with management to discuss the status of project and draft strategies for the near future.
• Performed analysis of requirements for ensuring testability and risk prioritization
• Participated in Walk through for Test Plans and Test Scripts development.
• Involved in Creating test plan, and project scope documentation.
• Created high level scenarios creating test plan and test strategies for regression cycles.
• Participated in the test data preparation by analyzing the required data characteristics.
• Performed Database testing to verify the data using SQL to ensure integrity and consistency of data.

Environment: Windows, IBM Rational Suite, IBM DB2 Command Editor, SQL, Microsoft Office 2007, UML, Mercury Quality Center, Health IT standards (IHE, HL 7, CDA, CDD, W3C, etc.)

Confidential, CT

Business Analyst/ Quality Analyst

Responsibilities:

• Created Requirement Packages including Business, Functional and Non-functional Requirements, Data Requirements by utilizing meetings with the Business, Subject Matter Experts, and Technical leads.
• Coordinated with different team members to resolve the issues that are related to the application.
• Prepared the Business Flows.
• Prepared the Core User Requirements Specifications (CURS) and the Functions Specifications (FS).
• Successfully conducted JAD sessions for the additional functionalities needed, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project.
• Used object-oriented analysis and the Rational Unified Process (RUP) for business requirements, business processes design (Use Cases using UML). Used Rational Rose to define classes and relationships.
• Continual interaction with Subject Matter Experts, Business Users like Case Administrators, Underwriters, etc. to understand and analyze Business and User needs.
• Followed the SDLC approach to create Business Process Models of different components of business application using MS Visio.
• Worked with the other team members in order to maintain the change control process. Collaborated with developers as needed to determine the root cause of defects.
• Used RUP and UML methodologies and Requisite Pro tools to design, Document and manage requirements throughout the full lifecycle of the project, i.e. definition, design and testing phases.
• Involved with the Test planning, Test Development and Test Execution process
• Checked validation of the application against the requirements.
• Maintained FRD and their Test Cases for multiple releases in the postproduction region.
• Successfully coordinated with all users, developers, and management and always kept them posted with the issues, solution, potential problems or creative suggestions.
• Participated in the planning of the UAT effort. Resolved issues related to requirements during system testing and UAT plan preparation.
• Written SQL Queries manually for validation of data against the database.
• Followed Agile Process throughout the application and developed test artifacts for each Discipline.
• Performed test data analysis and ensure data requirements are met prior to start of various testing phases.

Environment: Windows XP, SQL Server 2000, Rational RequisitePro, RUP, MS Visio, MS PowerPoint, SQL.

Confidential, RI

Business Analyst

Responsibilities:

• Elicited and gathered user and business requirements (BRD) through open ended discussions, brainstorming and prototyping.
• Interaction with the Subject Matter Expert and business users for requirements gathering by conducting more than one JAD sessions.
• Created BRD (Business Requirement Document) and got Sign Off from the Users.
• Analyzed, Documented and managed all Project Requirements with RUP Methodology.
• Involved in documenting Use Cases, Class diagrams, Sequence diagrams.
• Maintained Requirement Traceability Matrix (RTM) and managed requirements.
• Created Use Cases and performed intensive Use Case Analysis.
• Gathered and analyzed user requirements, performed test planning, specified system interfaces, and documented operational requirements.
• Created Traceability matrix between Requirements and Test Cases.
• Identified software problems, wrote easy-to-follow bug reports, logged them into bug tracking database, monitored their progress and verified their fix using Quality Center
• Performed Backend Testing using SQL Queries
• Written SQL Queries manually for validation of data.
• Developed test plans, test cases for Quality Assurance and developed root-cause analysis reports, ensured proper placement of business controls, re-engineered business processes, implemented performance measures, presented project presentations to executive management, provided user training, and performed a variety of ad-hoc project
• Coordinated and participated in User Acceptance Testing (UAT) on various projects assisted with Creation of UAT plans, test cases.
• Participated in meetings with developers.
• Maintained cordial rapport with development team and testing team.

Environment: Windows, Requisite Pro, SQL, RUP, DB2, MS Office,, Quality Center 8.0, UML.

Confidential, FL

Business Analyst

Responsibilities:

• Actively participated in quality circles, focus groups and brainstorming sessions to aid strategic decision making related to new product development.
• Arranged meetings and conferences with end users for gathering requirements.
• Conducted JAD sessions to collect the Functional requirements specifications (FR) and used RequisitePro to document the requirements.
• Worked with the other team members in order to maintain the change control process.
• Kept a watchful eye on the changes along with maintaining a constant communication with the developers.
• Involved in preparation of test data for End-to-End Scenario based.
• Designed the Test Cases and participated in Peer reviews.
• Executed the test cases and test scenarios using Quality center.
• Frequently updated the requirement and defect status as per the current status of the project using rational suite tools.
• Work closely with the support team to document how they solve all bugs & quires came from Insurance Claim & Commercial module, with the workflow diagrams.
• Analyzed the security implementation of the application with respect to users’ perspective.
• Involved in creating Test Cases and Test Scripts for System, Integration and UAT testing.
• Performed full Regression Testing of different modules of the site/ application prior to and after installation of the new builds.
• Performed Database testing by writing SQL queries.
• Logged and tracked the defects using Rational Clear Quest defect tracking system
• Participated in Daily Defect Status Calls.
• Supported IT Team as well as the Testing Team throughout the design, development, testing and implementation phases of the Product Life Cycle.

Environment: MS Visio, Requisite Pro, Rational Clear Quest, Quality Center, Test Director, SQL Server 2005, Windows XP.

Confidential, Fresno, CA

Business Analyst

Responsibilities:

• Participated in the SDLC methodology and ensured timely completion of all assigned tasks.
• Created Data Flow Diagrams and Process flow diagrams for various load components that required transformation.
• Involved in walkthroughs and meetings with development team to discuss related issues.
• Gathered Business Requirements and prepared business requirements documentation in Test Director using Agile methodology.
• Clearly defined start and end points of the process in BRD for checking, savings and credit functionality.
• Converted Business Requirements documents (BRD) into System Requirements Specification documents (SRS).
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Written SQL Queries manually for validation of data.
• Developed Test plans, Test scripts, Test cases, Test case execution plan using Test Director.
• Performed manual functional tests by executing Test Cases prior to Automation.
• Assisted in configuring and automating test cases using Win Runner.
• Participated in Bug-Review meetings with software developers, QA engineers, managers, suggested enhancements to the existed application from business perspective, provided solutions to existing bugs.

Environment: SQL Server 2000, MS Office, MS Visio, MS excel, MS PowerPoint, Rational Requisite Pro.

Confidential

Business Analyst/ Quality Analyst

Responsibilities:

• Gathered and synthesized business requirements and translated into functional requirement to be used as input to the design.
• Participated in the SDLC methodology and ensured timely completion of all assigned tasks.
• Involved in walkthroughs and meetings with development team to discuss related issues.
• Developed communications plan and message content in MS Office environment.
• Created, managed and maintained work plans, task plans, timelines, and key success factors for project success using MS Office, MS Visio, and MS Project.
• Written SQL Queries manually for validation of data.
• Designed, Planned and Created Test Cases.
• Held discussions with business team for better understanding of the application.

Environment: SQL, MS Visio, PowerPoint, MS Excel, MS Project, MS Word, SQL Server 2000.