Professional Summary:

• 8 of experience as a Business Analysis/ Quality Assurance in Banking, Insurance, Healthcare using Information Technology Business Modeling Expertise and SDLC.
• Solid experience working with SAP in Financial/Controlling and Sales and Distribution model and integration between models.
• In-depth knowledge and experience in cost management, time management, risk management, and integration management.
• Proven ability to deliver high quality IT products and services.
• Experience in Business Process Modeling, Business Requirement Documents BRD gathering and System Requirement Specifications SRS and Functional Requirement Specifications FRS .
• Expertise in System Development Life Cycle SDLC with understanding of requirements gathering, Analysis, Design, Development, testing and maintenance.
• Highly experienced in developing Master Test Plan, Test Scenarios, Test Cases, Traceability Matrix, Project Sizing.
• Proficient in conducting Defect Resolution Topic Calls during IST, UAT-Functional and UAT-Regression Testing and Release Phase.
• Extensively Involved in Data Warehousing, Data Mining, Data Integration, andRDBMS Relational Database Management System .
• Conducted PL/SQL Queries in SAP, Access, Excel, and Sql Server.
• Expertise using Rational Unified Process RUP Business Processing Model includingInception, Elaboration, Construction and Transition phase.
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams using Unified Modeling Language UML , and MS Visio.
• Facilitated Joint Application Development JAD and Joint Application Requirement JAR sessions with Project Sponsors and Development team.
• Experience in Business Modeling Tools such as Rational Rose, MS Office, MS Project, Rational Requisite Pro, MS Visio, Share Point and Enterprise Architect.
• Understanding of Software Applications and Maintenance Principles.
• Strong, Outstanding Analytical and Interpersonal Written and Communication Skills.
• Expertise in Requirement gathering business/application , vision documentation, UML Modeling, Rational Rose, GAP analysis and Ms Visio.
• Good working knowledge of Microsoft office suite including Project, Word, PowerPoint, Excel, Outlook.
• In-depth knowledge of Business Models: Lending Business, Term Life Insurance, Capital Management, Conversion Rates, Return on Investment ROI , Cost to Overhead CTO , BCG Matrix, Industry Attractive Matrix, TOWS Analysis,
• SWOT Analysis, Value Chain Analysis, Supply Chain Analysis, Porters 5 Forces.

Professional Skills:

• UML Tools : Rational Rose/ Microsoft Visio/ Enterprise Architect 4.0
• Version Tools : Clear Case/ Clear Quest. Clarity, Doors
• Databases : Oracle, DB2, Teradata, Ms Access, Sql Server
• Database Skill/ Tools : Stored Procedures, Database Triggers, Packages/Toad
• Reporting Tools : Win Runner, Load Runner.
• Languages : Sql, Pl/Sql. ABAP, Java script, VB.Net, XHTML
• BI Tools : Business objects, Cognos, OBIEE
• Operating Systems : Linux, Windows XP, Windows 98/200

Work Experiences:

Confidential

Responsibilities:

• Conducted Joint Application Development Sessions with 3rd party administrator
• Reviewed summary statements are in line with Goals and Objectives
• Created Concise Functional Specification for Life 70 Mainframe Systems
• Create and maintain Process Flows diagrams, Use Cases, Business Process diagrams
• Engage Business/ Project Sponsors to Clarify Business Requirements
• Prepared Business Requirement Document BRD for Agile development process
• Worked with Subject Matter Experts, Project Managers to Resolve Requirement Issues
• Work with Business Unit to Secure Sign-off on Functional Specifications
• Worked with Base Camp HQ Project Management Tool and Online Project Path Tool to keep track of milestone, to-do logs, project status, version controls, write boards.
• Attended global meetings with India and US time Zones.
• Assisted in drafting Test Plan that comprised of determining resources, cost allocation etc.
• Helped create Test Strategies on how to tackle the testing phase.
• Pulled PL/SQL queries and conducted Regression Testing to maintain data integrity
• Involved in Data Mining, Data Warehousing, Data Analysis using Relation Database Management Systems including forming Outer Joints, Inner Joints, Unmatched Queries in DB2, Access, Hyperian-Brio.
• Integrated Mainframe Systems, Client Server Systems deploying N-Tier architecture, MVC Model, Service Oriented Architecture and Web Services.
• Conducted Data-mapping, Field-Mapping and Data-Integration against LPSS andLife70 systems.
• Increased the field size of Interest Rate from 7 digits to 9 digits and reflected the changes on LPSS agent portals.
• The portal was connected with Health Care portal's application modules: LabOne, DRKoop.com and WebMD.com to generate EMR Electronic Medical Reports relating to cholesterol levels, diabetic level, Body Mass Indication and obesity reports.
• Worked with Business Objects and Hyperion-Brio to represent 3 dimension reports.
• Planned Test Schedules and Group Review Sessions to determine defects.
• Developed Tracibility Matrix against Functional Requirements to ensure requirements are in-line.
• Work closely with Integration team to Ensure that Fields Used from Other Applications are Clearly Defined
• Clarify Business Requirements to Architecture and QA team using functional specifications
• Work with Business and Development Team to Ensure Functionality delivered matches requirements
• During implementation Support Team in Resolving Issues

Environment: Life 70 Mainframe Servers, QTP Quick Test Pro , PL/SQL SQL Data Warehousing, Hyperian-Brio, PLS defect tracking tool , DB2, MS Project, Visio, Base Camp Project Management, MS Access, MS Excel and Project Path, .Net Technologies, WCF, WPF, SharePoint, Cobol.

Confidential

Business Analyst

For more than 125 years, CIGNA Corporation has been serving people to live healthier and more secure lives. CIGNA provides employee benefits, expertise and services that improve the health, well-being, and productivity of their employees. CIGNA developed a new Consumer Driven ePortal, which offered a very user friendly featured web portal for the members as well as for the providers.

Responsibilities:

• Involved in Inception Phase called PP R Project Process and Requirements
• Prepared Logical Process Models that contains set of diagrams and BRDs Business Requirement Documents containing the essential business elements, detailed relationships between the actors to analyze and document business data requirements for this e-commerce model product
• Incorporated CIGNA Project Solutions CPS Methodology which was based on a traditional Water Fall Methodology to create BRD Specifications using MS Visio and MSWord
• Analyzed As-Is system, gathered user and business requirements through interviews, surveys, prototyping and observing from portfolio managers and User Interface
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML Unified Modeling Language methodologies
• Analyzed the systems' coordination with HIPAA regulations
• Analyzed and prioritized user and business requirements to system requirements which was to be included while developing the software using Rational Requisite Pro
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in Visio
• Worked on 834 Benefit Enrollment and Maintenance transactions set
• Scheduled meetings with developers, SAs System Analyst and testers to collaborate resource allocation and project completion using MS Project
• Used power point presentations for conduction walkthroughs with the stakeholders
• Assisted the System Analyst to document all custom and system modification
• Assigned software problems to appropriate software development team for fixes
• Used IBM Rational ClearQuest for defect tracking in the testing phase of SDLC

Environment: MS-Project, MS-Visio, UML, Rational Requisite Pro, SQL, Sharepoint, HIPAA, Gap Analysis, UML, Java, Windows XP, HTML, SAS Programming, CSS

Confidential

Responsibilities:

• Identified processes for developing and documenting detailed business requirements. Data was collected from end-users, and analysts.
• Created Use-Cases and Requirements documents for Benefit Enrollment and Maintenance.
• Requirements were gathered through interactions and meetings and other potential users of the application and managed with Rational Requisite Pro.
• EDI 834 Benefit Enrollment and Maintenance claim validation based on the automated ICD 9 codes.
• Created and maintained the Requirements Traceability Matrix RTM .
• Worked with the Project Manager on various Project Management activities like keeping track of Project Status, Deadlines, Environment Request, and Compliance Issues.
• Ensured Use-Cases were consistent and covered all aspects of the Requirementsdocument.
• Used Rational Clear Quest for bug reporting.
• Refined the requirements use-cases and Business Process and workflow Models to detailed level appropriate for technical analysis and system design.
• Was responsible for tracking issues that are detected and updating the status of existing issues based on the daily meetings with the off-shore team.
• Identified and analyzed the data requirements for the various site teams and made sure that the required data is available in the testing environment.
• Assisted in the data conversion and data mapping of the legacy data to new database.
• Performed Gap Analysis to check the compatibility of the existing Mediation system infrastructure with the new business requirements.
• Modulated the detailed design of the system using use case diagrams, class diagrams, sequence diagrams, Activity Diagrams using MS Visio.
• Developed requirements integrating E-R diagrams and designed the testing process flows.
• Followed the RUP methodology for the entire SDLC.
• Interacting with other teams through walkthroughs, teleconferences, meetings, etc. to resolve various issues.

Environment: MS-Project, MS-Visio, UML, Windows XP, Oracle9i, MS Office Suite, Crystal Reports, SharePoint Portal Server 2003, Content Management System, Informatica

Confidential

Responsibilities:

• Worked with business representatives to understand requirements and priorities and ensure that software development work is appropriately aligned
• Involved in the meeting with Business Process Owners, SME Subject Matter Experts and Health Center users for Requirement gathering in Definition Stage using Rational Requisite Pro.
• Analyzed and documented unique functionalities of Edifecs Xengine that provides enhanced capabilities such as validation, splitting, routing, aggregation, enrichment of transactions and translation between multiple standards.
• Manage Scope and change throughout the SDLC process of the product.
• Responsible for writing Functional Requirement Specifications FRS .
• Participated in user meetings, gathered Business requirements for the Data- warehouse design.
• Extensively interacted with the stakeholders and the IT Department in finalizing the requirements according to the CMS Compliances/Regulations and HIPAA Regulations4010 and 5010
• Knowledge of industry billing and coding compliance requirements
• Created Use cases for 834 Benefit Enrollment and Maintenance and 835 Claim Payment/Advice transaction set and also performed gap analysis and impact analysis for the transactions 5010 changes.
• Converted the Business Process Requirements BPR into System Specification Requirements
• Performed Gap Analysis for HIPAA 5010 and HIPAA 4010A1.
• Created various Use Cases and workflow diagrams, sequence diagrams, and Class diagrams using MS Visio and used UML methodology to define the Data Flow Diagrams DFD.
• Developed user stories, project backlog, and prioritization for timely smooth execution of the project.
• Maintained Traceability Matrix in Excel.
• Used IBM Rational ClearQuest as Version Control/Change Management Tools.

Environment: HTML, Rational Software Architect, RUP, MS Project, SQL Server 2000, MS Access, MS Excel and MS Word, XML, Rational Requisite Pro, Business Process Modeling Notation BPMN

Confidential

Responsibilities:

• Conducted requirements gathering and analysis sessions and interacted with business process owners to understand the functionality required.
• Designed and developed Use Cases.
• Utilized UML diagrams such as activity, UML notations, use case diagram to document the requirements and ensured creation of functional requirements documentation.
• Managing requirements and communicating with user groups and team members usingEnterprise Architect.
• Used Enterprise Architect EA 4.0v as a comprehensive UML analysis and design tool.
• Implemented rigorous Six Sigma processes DMAIC to achieve stable and predictable process results
• Facilitated and conducted JAD sessions for communicating and managing expectationswith all the clients who were going to be end users of the system. Once a specification has been submitted to a developer, coordinated with them to ensure they have a full understanding of the companies' requirements.
• Mapped the entire process required for implementing the project and improved its operations by streamlining business processes through analysis, design, documentation of new processes and applications including risk assessments, creations of process flows, and quality controls.
• Tracked and updated timelines in the project using project management tools including MS Project.
• Facilitated sessions and meeting with project team, developers, analysts, and support team. Interacted extensively with the client to successfully and swiftly identify and resolve problems, and integrate system enhancements.

Environment: Windows 2000 Server, IIS, Oracle9i, Enterprise Architect 4.0, UML, MS Word, MS Excel, Erwin 4.

Confidential

Responsibilities:

• Led SDLC sessions including analysis, design, implementation, integration, testing and maintenance of scalable applications.
• Play key role in leveraging existing commercial loan platform to scalable database structure using SQL.
• Work with Tech Leads and OBIEE Developers to effectively implement Identity andAccess Management platform within RBAC and compliance risk management structure.
• Use MS Visio for project mapping, data modeling and business process analysis of reengineering project.
• Analyze database management structure for Bank's capital adequacy monitoring platform as per BASEL II.
• Create BRDs and translate Requirements into solution design document.
• Analyze business requirements and segregated them into high / low level Use Cases,activity diagrams and swim lane diagrams.
• Prepare single logical data model to support uniform Use Cases referring data model corresponding to the functions described.
• Author, review and execute test plans, test cases and test scripts for profit-sharing independent segments.
• Conduct highly interactive JAD sessions with projects stakeholders for financial statement report generation platform.
• Manage an effective Defect control Change control process using Test Director.
• Involve business users and QA to build and execute test scenarios for Integration, Regression and User acceptance test.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
• Plan and schedule project timelines and milestones using appropriate tools.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Coordinate Project plan activities with the IT service Vendor / Internal IT teams and ensure successful on time delivery of project.
• Run BRD sessions with commercial lending experts to create FR GL summaries in bank's OBIEE real-time asset monitor.
• Assist in development of training material for end users post deployment of report generator.
• Execute UAT/BAT for channel integration tasks.
• Post Go-Live support and problem resolution.

Confidential

Responsibility:

• Performed automation testing on the application using LoadRunner. Created test scripts for the functional interface of GTS modules using on LoadRunner.
• Analyzed Functional requirements document, A D document and developed Test cases to test GUI, Security, Performance and functional requirements of the application
• Testing and Data analysis of the TAP Validator module application both manually and by automation in all environments.
• Exclusively worked on writing test plan, test cases, test scripts, test reporting.
• Data Driven Tests using LoadRunner to verify database values to ensure group login transaction accuracy and database integrity.
• Manually tested and GTS modules using Quality Center.
• Checking the system behavior with multiple values of data for regression testing using LoadRunner and enhancing the scripts for Reusability and Modularity.
• Performed backend testing by using SQL.
• Logging defects and writing test cases in Test Director.
• Performed Functional testing, Performance testing, Backend Testing, User Acceptance Testing and System Integration testing.
• Assisted technical documentation to formulate user support manuals and given live demonstration of new functionality to users.

Environment:Loadrunner,QTP,TestDirector,VB.net,ASP.net,Oracle8.0,PL/SQL,WindowsNT.TSO/ISP, MS Excel