SUMMARY:

Result - oriented Business Analyst focused on analyzing complex business problems, designing appropriate solutions to business needs and managing business application development and rollout. Strong collaborative leadership coupled with “hands-on” IT experience. Proficient in Business Analysis with ability to interact with people at all levels; a successful track record of aligning people, projects, and priorities, effectively bridging the gap between IT and Business. Excellent communication skills and ability to easily adapt to environmental and organizational change, take direction, think fast, and execute with precision.

SKILLS SUMMARY:

Industry Experience: CRM, Healthcare, Travel, Telecom, Retail, Public Sector

Competencies: Business Analysis, Design/Development/Programming

Languages: Java, JavaScript, JSP, HTML, C++, SQL

Software/Tools:

CRM Applications: Confidential Platform 3.7

Sun Technologies: Core Java, JSP, JDBC.

Query Tools: SQL*Plus, PL/SQL, Toad, T - SQL

Databases: Oracle 8i/9i/10g, MS SQL Server 2005, IBM DB2

Web Development: , JavaScript, HTML

Frameworks: Hibernate (ORM), Struts

Design Patterns: MVC (Model - View - Controller)

Development IDE: Eclipse, WSAD (RAD) 6.0/7.5

Scripting Language: XML

Web Server: Apache Tomcat 5.5

Application Server: WebSphere 6.0/7.5, WebSphere Portal Server 6.0/7.0, WebLogic 4.2

Design Tools: Microsoft Visio

Version Control: Subversion

Build Tool: Ant, Use Case

Testing Tools: HP Quality Center v10

Deploy Tool: Dimensions

Operating Systems: Windows 2000/XP, LINUX

SDLC Methodology: Waterfall

Databases: Oracle, MS SQL Server, DB2

Operating Systems: Windows, Unix

PROFESSIONAL EXPERIENCE:

Business Systems Analyst

Confidential, Deerfield, IL

Responsibilities:

• Meeting with, eliciting and capturing requirements from the Confidential Business Team
• Preparing and Documenting System Design, Problems resolutions
• Preparing Business Requirements Documents, including PowerPoint Presentations, as well as documentation defining Business Rules for Patient Consults
• Conducting Technical Team Review as well as Architecture Review
• Supervising Customization, Development and Test Phases of Full Software Life Cycle using HP QC
• Meeting with, eliciting and capturing requirements from the Confidential Business Team
• Preparing and Documenting System Design, Problems resolutions
• Preparing Business Requirements Documentation as well as Powerpoint Presentations
• Conducting and leading efforts at Confidential to gain an understanding of Master Prescriber Functionality
• Conducting and leading sessions with Business regarding Project Scope
• Conducting and leading sessions with Business regarding Urgent Production Issues
• Preparation and obtaining signoff of key documentation from the Business Team
• Supervising Customization, Development and Test Phases of Full Software Life Cycle
• Liaison between Business Customer and Technical Team, as well as QA Team

Confidential, Bentonville, AR

Business Analyst

Responsibilities:

• Meeting with, eliciting and capturing requirements from the Confidential Business Team
• Preparing and distributing Meeting Notes after the meetings, documenting what was discussed
• Preparing AS - IS and TO - BE diagrams using Visio
• Preparing the BRL (Business Requirements List) and uploading BRL to HPALM
• Preparing the Use Cases
• Conducting Technical Team Review and QA Static Testing
• Modifying BRL based on Technical Team Review Feedback and QA Static Testing Review
• Preparation and obtaining signoff of BRD from Technical Team, QA Team and Business
• Supervising Customization, Development and Test Phases of Full Software Life Cycle
• Liaison between Business Customer and Technical Team

Confidential, Hoffman Estates, IL

Responsibilities:

• Meeting with, eliciting and capturing requirements from the Sears Business Team
• Preparing and distributing Meeting Notes after the meetings, documenting what was discussed
• Preparing AS - IS and TO - BE diagrams using Visio
• Preparing the BRL (Business Requirements List) and uploading BRL to HPALM
• Preparing the Use Cases
• Conducting Technical Team Review and QA Static Testing
• Modifying BRL based on Technical Team Review Feedback and QA Static Testing Review
• Preparation and obtaining signoff of BRD from Technical Team, QA Team and Business
• Supervising Customization, Development and Test Phases of Full Software Life Cycle
• Liaison between Business Customer and Technical Team

Business Analyst

Confidential, Richmond, VA

Responsibilities:

• Meeting with, eliciting and capturing requirements from the Dominion Business Team
• Preparing and distributing Meeting Notes after the meetings, documenting what was discussed
• Preparing AS - IS and TO - BE diagrams
• Preparing the BRL (Business Requirements List) and uploading BRL to HPALM
• Preparing the Use Cases
• Conducting Technical Team Review and QA Static Testing
• Modifying BRL based on Technical Team Review Feedback and QA Static Testing Review
• Preparation and obtaining signoff of BRD from Technical Team, QA Team and Business
• Supervising Customization, Development and Test Phases of Full Software Life Cycle
• Liaison between Business Customer and Technical Team

Business Analyst

Confidential, Barre, PA

Responsibilities:

• Meeting with, eliciting and capturing requirements from the Project Business Team(s)
• Preparing and distributing Meeting Notes after the meetings, documenting what was discussed
• Preparing AS - IS and TO - BE diagrams
• Preparing the BRL (Business Requirements List) and uploading BRL to HPALM
• Preparing the Use Cases
• Conducting Technical Team Review and QA Static Testing
• Modifying BRL based on Technical Team Review Feedback and QA Static Testing Review
• Preparation and obtaining signoff of BRD from Technical Team, QA Team and Business
• Supervising Customization, Development and Test Phases of Full Software Life Cycle
• Liaison between Business Customer and Technical Team

Programmer/Analyst

Confidential, Ann Arbor, Michigan

Responsibilities:

• Developing the Java, J2EE, JSP web pages for Confidential .com,
• Design and Development for Websphere eCommerce
• JMS Queue development.
• Hibernate/MVC development for database connectivity persistence.
• Working to Implement the New Release of Sterling Commerce / Yantra / OMS Sales Orders, Purchase Orders and Return Orders
• Defining user Requirements.
• Testing Scenarios and Test Plans
• Orders processing, Invoicing, Orders history maintenance and archiving, reporting
• Maintenance and follow up of the Implemented Modules

Technologies used:

• Order Management System (Sterling Commerce OMS/Yantra) 7.11
• Websphere eCommerce, Core Java Development
• AIX 5.3, Java, JSP, Hibernate, JavaScript
• WebSphere, MQ Series, JMS, Eclipse, Java, C++
• Oracle 10g, DB2, WebLogic

Confidential

Responsibilities:

• Developed web pages for monitoring and maintaining Group Health Insurance Information.
• Enhanced features of the existing application to include new features required for online processing, including Billing, Claims Processing and Bank Draft Information
• Design, Analysis, Programming, Testing Support.
• Development of new applications
• Application maintenance and support
• Multithreading, Network and Socket Programming, Listener, Queues. TCP/IP, UDP
• Follow - Up after deployment to Production.
• Monitored and executed monthly letter generation job: Converted the letter - generation process from an RTF - based to a PDF - based process.
• Research for new product solutions.
• Problem Ticket Resolution.

Technologies used:

• Core Java Development, JSP, HTML, J2EE Programming
• Hibernate (ORM), MVC, Struts, Servlets, JavaScript
• Websphere, RAD 7, JMS, EJB, Ajax, Spring
• Microsoft SQL Server 2005, IBM DB2
• XML, HTML, CSS, JavaScript
• AcroForms

Confidential, Chicago, Illinois

Responsibilities:

• Worked for development, testing and implementation of Warehouse Management Application (Leonardo) for France.
• The previous release had just been successfully implemented for UK.
• Development, modification and maintenance of existing code.
• Core Java Programming and Swing Programming.
• Adding new classes to provide added functionality to the application
• Implementation of new requirements from Confidential .
• Bug fixes and Maintenance, Troubleshooting and Support of the Application.
• Testing and Implementing New Release.

Technologies used:

• Core Java Development, Java SWING
• Hibernate (ORM), MVC, JMS, EJB
• Eclipse Callisto (3.2) and Europe, WebSphere
• Agitar Testing Tool, RAD, WSAD
• DB2 Database, DB2SQL
• XML, HTML, CSS, JavaScript