SUMMARY

• An Information Technology Business Analysis Professional with 14 years of me.T., and 6 years of Business Analysis experience. Solid understanding of Business Process Flows & Case Tools in Capital Markets/ Equity Structured Products. Associated risk profiles (Fixed Income, Equity, and Derivatives). Projects include: Portfolio Asset Management (PAM), Fixed Income, Derivatives (OTC & ETD)
• Futures/ Forwards, Options, ISDA (International Swaps and Derivatives Association), Credit Derivatives, Credit Default Swaps (CDS), Credit Index, Linked Instruments, Collateral Management / Risk Management, Credit Risk, Cash Equities, Mortgage, Fund Transfer & Operations, Hedge Funds, Mutual Funds, Loans, Corporate actions, Securities Lending, Commodities, Brokerage, Equities, Hedge Funds, Annuities, Actuaries Insurance (Life, Auto, Property & Casualty) & Reinsurance. Experience in Agile and Rational Unified Processing (RUP) SDLC methodologies. Act as liaison between business users and development team to clarify both business and systems requirements.
• Elicit and analyze needs, define system specifications, conduct gap analysis, define business requirements and functional specifications.
• Generate BA deliverables such as VSD, BRD, FRD, ECD, UID and TCD.
• Create Use - Cases after assessing teh status and scope of teh project and understanding teh business processes.
• Create and implemented UML methodologies to design Context Diagrams, Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, Sequence, and Entity Relationship Diagrams.
• Utilize Jira test tool for Defect Tracking, testing and requirement tracing.
• Interact with QA / development teams in fixing errors and conduct User Acceptance Testing (UAT)
• Analyze and resolve end-user queries
• Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
• Knowledgeable and experienced in banking concepts such as Derivatives, Portfolio Management, and Wealth Management etc.
• Vast knowledge of functional concepts of Risk Management focusing around Credit Risk, Operations Risk and Market Risk.
• Experience and strong knowledge of financial and risk modeling techniques as well as statistical modeling.
• Experience in requirement gathering, documentation, Screen Mockups. Experience with preparing RFP’s and RFI’s web content for products, Products Notes and Proposals.
• Elicited and defined technical requirements from teh appropriate stakeholders.
• Redefined and clarified business user’s through mediation activities between technical and business units effected by teh projects.
• Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
• Critically evaluated information gatheird from multiple sources, reconciled conflicts, decomposed technical information into details, and distinguished IT manager’s requests from teh underlying true needs.
• Interpreted customer business needs and translated them into technical job requirements while implementing processes, procedures, and metrics to ensure projects were delivered on-time and within budget.
• Coached, mentored, motivated, supervised project team members, and influenced them to take positive action and accountability for their assigned work.
• Scheduled and facilitated meetings related to information technology projects
• Extensive experience in analyzing and gathering requirements
• Extensive experience with modeling tools and techniques like Unified Modeling Language (UML), use case diagrams, sequence diagrams, activity diagrams, class diagrams, As-Is and To-be diagrams etc.
• Expertise in Class diagrams, Object diagrams, GAP Analysis, Use case diagrams, State diagrams, Sequence diagrams, Activity diagrams, and Collaboration diagrams
• Excellent in design and review of various documents including teh Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and Test Documents
• Experience conducting User Acceptance testing (UAT).
• Good Knowledge in ISO Standards and SOX Compliance.
• Proven success as a business analyst through teh years, providing a well-balanced understanding of business relationships, business requirements, and technical solutions.
• TEMPEffective in executing multiple tasks and assignments ahead of schedule.
• Hand on experience in handling application developed in XML, XSLT, HTML, VB andVBA.
• Demonstrated ability to identify root causes of problems considering both teh long and short-term impact of proposed solutions and developed workable solutions.
• Analysis, development, implementation of business technology solutions.
• Implemented business needs into technical requirements, and ensured all system support conformed to business needs and specifications.
• Creation of Software Requirement Specifications (SRS) documentation in order to collaborate with business partners, development team, systems architects and vendors.
• Ability to manage (Multiple) project tasks with changing priorities and tight deadlines.
• Ability to work well in a team. Open to team related tasks, team meetings, team interaction and conference calls.
• Team Player, Result Driven, Self-Motivated professional with excellent verbal and written communications skills as well as problem solving abilities. Able to handle multiple and large initiatives in parallel.

TECHNICAL SKILLS

Project Methodologies: Rational Unified Process (RUP), UML.

Business Modeling Tools: MS Visio.

Well Exposed to Testing Tools: Jira, Soap UI, QTP and QC

Operating Systems: Windows with Visual Basic

Business Applications: Microsoft Office Suite - MS Word, Excel, PowerPoint.

SDLC: Waterfall, Agile, Spiral, RUP.

Portfolio Management and Investment Accounting: Eagle Investment Systems (Eagle STAR), Fiserv (GIM2), Princeton Financial Systems, Inc. (PAM).

Data Bases: MS Access, MS-SQL Server, Oracle.

Internetworking Skills: Proficient in Microsoft Windows Server 2003 and 2008 environment including Active Directory and Domain Management. Complete understanding of TCP/IP protocol suits as well as CISCO Switches and Routers with Command Line Interface. Equally proficient in Sub-netting, Variable Length Subnet Mask, VLANS, and Inter-VLAN Routing. Implementation of Layer 2 devices including Catalyst Switches configuration with port(s) security. Experienced in WI-FI 802.11X in office environment. Knowledgeable in configuration of CISCO Routers Series 2620, 2621, 2811 and Switches Series 2950 and 2960 etc.

PROFESSIONAL EXPERIENCE

Confidential, Piscataway, NJ

Business Analyst

Responsibilities:

• Leading a team of business analysts to drive: requirements gathering, current environment analysis, identification of gaps, establishing target operating models, and selection of appropriate technology packages to support teh operating model.
• Worked on different project methodologies to influence and drive teams through all phases of project under Asset management data domains and data requirements of trading compliance and decision support systems.
• Wrote an exhaustive and detailed assessment of teh current situation of teh Equity Derivatives Department, to develop then submit to Board a series of recommendations dat would re-start teh activity of dis department making them compatible with Group strategy. Supervise implementation of recommendations selected by Company's Management.
• Gathering Business /Functional requirements for revamping application used for Financial planning services, Securities Lending application and investment products purchased through 'managed accounts' which are not assessed a commission but rather are fee-based.
• Strategized on documentation process for - EOD & SOD Positions, Valuations, and Accounts.
• Documented specifications using Aladdin to provide centralized database for maintaining financial information including positions, transactions, prices, security data and analytics.
• Provided combined documents for sophisticated risk analytics with portfolio management, trading and operations tools to support a consistent, efficient and controlled investment process.
• Worked closely with Commodity Trading Advisors (CTAs) developing trading strategies for teh purpose of investing assets directly for Managed futures funds; which will allow investors to access these trading strategies without having to actively manage individual positions.
• Analyzed and enhanced existing application used for trade capture/trade maintenance, DTCC settlement & clearance, futures, collateral management, asset servicing fees and billing processing.
• Managed and maintained quality control process to ensure dat project deliverables meet teh required quality standards, as well as Monitored & Reported - risks, issues and project progress at regular intervals to management and produce key documentation for distribution.
• Perform analysis on separate account holdings to identify credit concerns and relative value opportunities.
• Input, corrected & analyzed for CUSIP/SEDOL and security master changes and cancellations.
• Produce concise written research and verbally articulate credit strengths and risks to portfolio managers and traders. Document from SME’s as per industry trends and contribute to team strategy discussions.

Environment: MS Visio, Aladdin®, Black-Rock, SunGard - Invest-One, PACE, Charles River IMS, PAM-Securities - Princeton Financial Systems

Confidential, Harrisburg, PA

Business System Analyst

Responsibilities:

• CreatedBusinessRequirement template in MS Excel withVBAfor gathering Service Catalog requests. Teh template enhancedbusinesspractices by producing a clear framework to gather data more TEMPeffectively.
• Developed business rules for Personal Auto Coverage’s such as Bodily Injury Liability, Property Damage Liability, Underinsured/Uninsured Motorists, Medical Payments, Personal Injury Protection (PIP) and Collision for different states.
• Interviewed end users (Underwriters and Agents) for gathering requirements.
• Gatheird transactional information from teh High Level Management and Technology Department.
• Prepared AS-IS PMS (Mainframe Policy Management System) and to identify current functionalities for Quote, Submit and Issuance of Insurance Policies and TO-BE documentation.
• Created Visio process flows documenting multiple procedures and developed enterprise wide reporting using MS Excel spreadsheets including powerfulVisualBasicmacros detailing feedback of global service.
• Conducted Various Research work on user enhancements.
• Review RFP responses and estimates from multiple vendors offering Policy Administration system (PAS), Claims & Billing modules in support of accounting, claims and underwriting departments
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within teh Oracle database
• Developed future-state high and low level process maps, new business rules, and application requirements collaborating with SME’s, stakeholders, and end-users
• Performed requirement sessions with Business users.
• Converted Business specifications in Functional Specifications.
• Identified opportunities for business process improvement and initiate efforts to make improvements.
• Involved in design and development of standard and ad-hoc reporting using SQL.
• Performed Business Process Modeling using Visio and customer data analysis.
• Conducted gap analyses to derive requirements for existing system enhancements.
• Wrote test cases for functionality and interface validation.
• Prepared Test Plans and guidance for Assisting QA Team and its methodologies.
• Interacted with management, system analysts and technical developers for setting project goals.
• Created different Traceability views to maintain teh Traceability of teh requirements.
• Analyzed operating procedures and policies on an ongoing basis and recommended and implemented improvement plans where appropriate.
• Designed and developed Use Cases using UML.
• Involved in UAT testing.
• Used Quality Center documentation management and defect tracking.
• Participated in Triage Meetings, weekly status meetings with IT and business people

Environment: RUP, Quality Center, Oracle, UML, MS Visio, XML, SQL, MS Office, Visual Basic.

Confidential, New York City, NY

Lead Business / Production Support Analyst

Responsibilities:

• Measuring Portfolios activities: doing analysis & building Master Reference Data Fields Lists which involved gathering requirements from/of Portfolio Maintenance (Fixed Income, Derivatives, and Equities etc.) Investment Accounting (IA), Multi-Basis Reporting (MBR), Collateral Management / Entity Risk Management (ERM), Pre-Post Trade Compliance, Trade Order Management (TOM), & Security Master File (SMF)
• Managed a team of 24 people, documented project activities/updates/ status reports/ oversaw change control process.
• Produced Business/Functional Requirements Specifications in following areas within Securities Lending: Trade Capture/Maintenance, Product Strategies, Collateral Management, Position & Inventory Maintenance, Client Reference Data, Broker Billing & Accounting and DTCC Settlement
• Analyzed, tracked & reconciled for futures activity in portfolios with internal reporting systems and institutional web sites.
• Designed operational activities and integration plans focused on teh new commercial structure in collaboration with Brokers, Operations, Trading, Clearing, Settlement and Custody teams.
• Augmented process, supervised & approved trades capture process in applications for swaps, domestic & foreign equities, bonds futures and options for global/domestic custody accounts.
• Document current process teh AIG NY Muni Desk used to trade via teh Charles River Development Order Management System (CRD-OMS), and identify/describe any unique requirements dat teh AIG NY Muni Desk may have for teh Bloomberg Portfolio Order Management System (POMS) application. Integration platform for Fixed Income Trading commodities, OTC Derivatives & Compliance Application - configuration & work flow diagrams.

Environment: MS Visio, DART- InfoPoint, Eagle PACE, Share-point, Charles River Version9.1, Bloomberg -POMS, SunGard - Investran & Front Arena, PAM-Securities - Princeton Financial Systems - XG12.

Confidential, NJ

Business Analyst/ Support Analyst

Responsibilities:

• Identified & provided analysis of legacy pricing systems & documented functional requirements to be included in strategic platform, responsible for Fixed Income products - reference pricing data within bank on cross-asset basis.
• Worked with Global Wealth Management team to provide business requirements, functional & non-functional market data (pricing) requirements, use cases to implement & maintain strategic repository of global pricing for both internal & vendor sources for billing /settlements processes and front/middle/back office for OTC Derivatives.
• Managed & supported both domestic and foreign complex algo/ black box trading system - trading multiple asset classes on several exchanges - coordinated development, testing, troubleshooting FIX connectivity issues, resolving live trading system components & deployment of new exchange connectivity.
• Monitored and confirmed settlement of trades for equity, fixed income, options, futures, swaps and currency products.
• Gatheird requirements with Geneva application users to cover Middle office functionality including trade capture, allocation and lifecycle management to cover Full general ledger and accurate NAV calculation
• Defined Business Requirements Document (BRD) and authored Functional Requirements Documents (FRD); process and system design for North America, EMEA and Asia Pacific Corp Actions including User Interface (UI) with Client settlements platform, CPR/GPDW, Global Entitlements etc.
• Risk analytics technology exposure with systems: SunGard, Risk Metrics and in-house systems to cover sensitivities across a broad range of instruments including, Commodities, Equities, Fixed Income, FX, Mortgages and Structured Credit, using multiple Value at Risk (VaR) methodologies and flexible stress-testing.
• Managed a team of 24 people, wrote Global/ Regional - Business and Functional Requirements followed by UAT, Involved End-to-end management of project status, testing teams.
• Supervised, researched and corrected teh set-up of bonds, term loans, syndicated loans, equities and swaps in all reference data bases.
• Determined data processing rules, data mapping for Market/Price Data vendors (Reuters, Bloomberg, Telekurs)

Environment: MS Visio, DOORS v9.1, LiveLink, Clearcase, Reuters, Bloomberg, Telekurs, SunGard, FIX Protocol 4.3, Geneva, Loan IQ, IBM Cognos 8 BI (Business intelligence), SEPA, SWIFT, Crystal Reports.

Confidential, NY

Business Analyst

Responsibilities:

• In Middle Office - Managed & performed based on priorities of projects with conflicting factors time to delivery, project costs, urgency, regulatory implications, compliance, ROI, Cost-benefit analysis resource availability, alignment with firm’s strategic planning & direction to achieve target of: wat users want vs. wat they need.
• In Global Wealth Management team - Managed an inventory of reports from front office /back office systems to ensure seamless financial activities through & after migration are in collaboration for Fixed Income products data feeds, requirements capture, support and testing towards development of a large scale, distributed pricing, collateral and risk management framework for Equity Structured Products.
• Wrote Business requirements and assessment of current OTC derivatives instruction trade order management (TOM) processes, which consisted of teh Portfolio Trades List tab page equipped with a number of views of different asset classes (including Loan Products, Interest Rate Derivatives, US Bonds futures & IRS, ISDA (International Securities and Derivatives Agreement), Equity Swaps, Interest Rate Swaps, Credit Default Swaps, Foreign Exchange Swaps and Summary) from Openlink Endur, Loan IQ & Opera.
• Trade support: providing reconciliation and performing settlements and confirmations on all equity, FX, Mutual Fund and ETF Trades.
• Designed and documented for Business Change Management (BCM) to support customer facing users of Derivatives / Fixed Income products, for which users included both Front Office (Investors - Traders) & Back Office.
• Captured trade & market pricing data requirements through Omgeo OASYS (Advice of Execution, Trade Allocation, and Confirmation) and incorporated addition of P&L, CCM, and Trades List for trade entry/pricing/booking.
• Wrote Business Requirements Documents (BRD), Functional Requirements Documents (FRD), Use Cases, Test cases, User Acceptance Testing (UAT) to assess current OTC derivatives instruction trade order management (TOM) processes, reference data, data attributes and security master database -
• Documented requirements & Workflows as per FAS 140, 157 & 133; to so dat liabilities and derivatives incurred or obtained by transferors as parts of a transfer of financial assets are initially measured at Fair Value.
• Documented regulatory reporting, risk reporting and performance reporting based on Basel II requirements separating operational risk from credit risk, and quantifying both.

Environment: MS Visio, Share-point 2007, Basel II, MS Access, Oracle PeopleSoft, SunGard Front Arena - GMI, IBM Cognos 8 BI, Hyperion, BlueSheet, Omgeo OASYS Opera, Moody’s KMV, Loan IQ, Endur, Agile, SWIFT, Crystal Reports.

Confidential, Keene, NH

Business Analyst

Responsibilities:

• Involved in developing teh business model for expediting teh claim settlement process
• Defined frameworks for teh application development and analyzed teh areas of improvement
• Interacted with teh software development team and claim settlement experts to liaison teh business requirement to ensure dat teh application under development confines to teh business requirement
• Involved in teh analysis of teh functional, technical specifications, data mapping document and conceptual diagrams
• Identified critical areas of business risk and modified teh business process to reduce teh same
• Defined business metrics and base lined teh QA process
• Was jointly responsible for monitoring teh progress of teh development and QA team by prepared status report, charting out schedules, allocation and management of technical and human resources using MS Excel and Project
• Conducted walkthrough with teh development team and stake holders
• Analyzed teh security implementation of teh application with respect to users perspective
• Documented Used Cases and Used Case Models using Rational Rose
• Prepared test data for teh functional test cases. Evaluated test results and prepared test summary reports
• Interacted with developers & various members of my team to discuss and resolve defects and their priorities
• Investigating teh bugs and interfacing with teh developers to resolve technical issues
• Performed bug tracking using Clear Quest

Environment:Windows, UNIX, UML, RUP, Oracle HTML, MS Office, MS Visio, Project, Rational Enterprise Suite and Mercury Suite of Testing Tool.

Confidential . Monroe, NJ

Systems Analyst

Responsibilities:

• Facilitated technical support to computer users in Windows Servers 2000, 2003, 2008 and client OS environment.
• Performed Windows Server and Client OS installations locally and over teh networks through Windows Deployment Services in Active Directory, DNS and DHCP environment.
• Implemented Active Directory Certificate Services.
• Monitored Microsoft Windows Server 2003, 2008 and client OS by establishing a baseline, Event Viewer log, creating System Monitor Console to detect and eliminate bottlenecks.
• Performed daily backups and restoration of required data including maintenance of backup of hardware devices, implementation of backup security as well as backup and restoration of Active Directory.
• Implemented and managed shared resources through a setup of folder and NTFS permissions.
• Performed routine network administration tasks including but not limited to deployment, performance evaluation and troubleshooting of Widows Server Printer Model, disk storage management and hardware management.
• Maintained Windows OS with hot-fixes and Service Packs installations.
• Deployed Service Pack installations with combinations of Widows Installer and software installation through Windows Server Update Services (WSUS).
• Implemented Planning for High Availability in as well as RAID level MS. Server 2008.
• Promoted cloud computing products as well as Web and Network Services
• Installed and configured layer 2 and 3 network devices while integrated them with Server 2008 and client OS infrastructure.
• Implemented with DHCP and DNS servers with zone configurations.
• Analyzed business computing needs and recommended comprehensive IT solutions for small businesses.
• Implemented Hyper-V in MS. Server 2008.
• Coordinated with potential customers, secured meetings and held demos at clients' businesses.
• Conducted Network Services evaluation for potential clients, and performed network installations as well as upgrades.
• Provided clients with after-sales services including but not limited to data backups & retrievals, virtual server migration and maintenance of Access Control Lists etc.
• Designed, implemented and administered network infrastructures consisting of Microsoft NT 4.0, 2000, 2003, 2008 Servers.
• Configured and administered GPO and Active Directory along with patch management.
• Obtained general understanding of OS and performed clustering in order to maintain load balancing and fault tolerance.
• Identified, corrected or advised, on operational issues in client computer systems.
• Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.
• Read technical manuals, conferred with users, and conducted computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
• Conferred with staff, users, and management to establish requirements for new systems or modifications.
• Installed, configured local, global workgroups, and supported teh LANs WANs and Internet systems.
• Maintained network and workstation hardware and software.
• Performed onsite service and support encompassing workstation, servers, printers as well as vendor specific hardware and software.
• Performed routine backups and archival of files stored on teh network to assist with disaster recovery.
• Supported Microsoft Windows based domain controllers, DHCP, DNS, and member servers etc.