SUMMARY

• Over 7+ years of experience as a Business Analyst in Finance, Insurance & Pharmaceutical industry with proficiency in Business Requirement gathering, Business Process flow, Business Process Modeling, Business Process Reengineering, mining, Automatic and manual testing, etc. with a keen awareness of developers and end - users needs and able to deal with user groups at all levels efficiently.
• Strong Knowledge of SDLC methodologies and project life cycle.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Experience in developing Business Requirement Document (BRD) and Functional Requirement Documents (FRD)
• Strong understanding of project life cycle and SDLC methodologies including Agile, Scrum, RUP.
• Proficient in documenting SystemRequirement Specifications (SRS), Functional Requirement Specifications (FRS), Requirements TraceabilityMatrix (RTM) using Rational Requisite PRO and Software development plan.
• Adept at creating and transforming business requirements into functional requirements and designing business models using UML diagrams - Context, Use Case, Sequence, Activity diagrams using MS Visio and Rational Rose.
• Facilitated of JAD (Joint Application Design) sessions and coordinating extensive communication networks (interviews, FSR’s, RAD sessions, written correspondence, reports, implementation requirements, project status reports, oral presentations, e-mails, etc.) to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
• Extensive Experience with process modelling usingUML, Flow charts, sequence diagrams, statediagrams, activity diagrams and use case diagrams.
• Facilitated weekly and monthly business review meetings to keep SME’s, Stakeholders, product managers, executive staff and team members apprised of goals, project status, resolving issues and conflicts and preparing product demonstrations.
• Strong experience in identifying Business rules and requirements.
• Experience in using MS Office extensively (Word, Excel, Visio, Power Point, Outlook, and Project) for calculations, graphs, analysis, presentation and documentation throughout the project.
• Successful completion of projects using the software development principles of Rational Unified Process (RUP) using Rational Rose, Rational,Requisite Pro, Unified Modelling Language (UML).
• Strong presentation skills and ability to tailor presentations towards different functional areas of business.
• Strong expertise in Data analysis, Data mapping and development of Databases for business applications
• Experience in conducting walkthrough sessions with developers and testers.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT), Cost benefit analysis and ROI analysis.
• Experience in writing queries/scripts for QA report testing.
• Created Test Plans, Test Cases, Test Scenarios and Test Strategies to ensure Quality Assurance and to test all the business requirements.
• Innovative and Creative Facilitator with Team Leadership and Team-Building Abilities, able to work independently or as a team player meeting stringent business deadlines in cross-platform environments.
• Experience working with cross-functional teams, global teams and motivating them with optimism & leadership skills for efficient teamwork.
• Extensive knowledge of PMO operations, IT project portfolio management, cost/variance analysis, budget forecasting/tracking/control, project planning/scheduling/controlling, project scorecards, project/executive dashboards, time tracking, performance/status tracking, trend analysis and projects prioritization of multiple projects in parallel.
• ExpertDocumentandcommunicate project statuswith timely identification, tracking and resolution of project issues.
• Expert in coordinating work plan between project manager and the client with Microsoft Project.
• Project management experience includes client management, customer interaction, scope definition, project planning, and change control, integration and release management.
• Expert at giving effective presentations&walkthroughs of detailed business requirements, use cases and technical documents.
• Well versed in project management tools likeMS Project for status reporting and planning.
• Excellent Communication, Presentation and Interpersonal skills, Self-starter, Team player with Project Management and Leadership skills.
• Involved on different projects in Strategic Planning, Project Planning and Requirement Gathering.

PROFESSIONAL EXPERIENCE

Confidential, COLUMBUS OH

BUSINESS SYSTEMS ANALYST

Responsibilities:

• Worked with Project manager to identify best approach for gathering requirements
• Performed Reviews and Audits for various processes
• Gathered Business Requirements, created Functional Requirements Document (FRD) and analyzed data/workflows, defined the scope, financial projections and cost/benefit analysis; progressed from Problem Statement to well-documented designs. Prepared user guidelines for easy access of the application.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML and Business Process Modeling.
• Prepared FSD (Functional Specification Document) and BRD (Business Requirements Definition) documents.
• Daily involvement with the agile software development life cycle, documenting and working through systems issues as part of a business analysis team.
• Used MS Word &MS Visio to document data flow of the AS IS process and TO BE process.
• Conducted JAD sessions to get SME’s input on how to implement the application.
• Gathered Business requirements for Integration points and mapped them with Functional requirements. Extensively used MS Excel during the course of the project.
• Performed Data Analysis of existing data throughSQL.
• Worked as an Interface between the users and the different teams involved in the application development for better understanding of the business and IT processes.
• Analyzed Business Requirements from Black Box testing perspective; reviewed Test Strategy, Traceability Matrices and Test Plans to ensure that test cases reflect user needs for the functional, performance, usability and security requirements.
• Created sample Wire frames to make system better understood by Business and technology teams.
• Performed GAP analysis to identify the gap between the optimized allocation and integration of the inputs, and the current level of allocation.
• Responsible for identifying and documenting business rules and creating detailed Use Cases
• Created AS-IS and TO-BE business process flow diagrams, Integrate process flow diagrams to show end-to-end business model and business process mapping exercise including swim lanes.
• Performed Data Analysis and Data validation by writing basic queries against the database.
• Followed the UML based methods by using Visio to create Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams.
• Identified Test Harnesses, which assisted QA effort in reducing the redundancy of Automation Scripts and made them more reusable.
• Experience in the documentation of system and business requirements and specifications, design and development of use and test-case scenarios and root-cause analysis, GAP analysis, developing test plans, test scripts using SQL, conducting System Integration testing (SIT), user acceptance testing (UAT), training, and implementing new processes and technology.

Confidential, PURCHASE, NY

BUSINESS SYSTEMS ANALYST

Responsibilities:

• Interacted with stakeholders to get a better understanding of client business processes and gathered business requirements and documented them as Business Requirement Document (BRD), Functional Requirement Document (FRD) and User Requirement Document.
• Participated in the research and gathering business requirements through conducting surveys, interviews and JAD sessions, decision making and User Acceptance Testing.
• Contributed to the definition of scope, preparation of work plans and definition of business requirements.
• Participated in requirements analysis using a Use Case driven approach and produced detailed use cases and functional specifications for all the interfaces.
• Work with architects in the team to design SRS( System requirement Specification).
• Utilized agile software development methodology SCRUM as a lightweight process we used to manage and control software and product development.
• Vast experienceconducting and documenting the As-Is/To-Be processes and Business Process Reengineering(BPR)
• Designed and developed UML Diagrams-Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Class Diagrams and web page mock-ups using MSVisio.
• Assisted project managers in the development of weekly and monthly status reports
• Designed and developed project document templates based on SDLC methodology.
• Developed Use cases, created and modified the application test plans/test cases and test scenarios.
• Prepared internal and external procedures and conducted classroom training on the use of the system and process.
• Created AS-IS and TO-BE business process flow diagrams, Integrate process flow diagrams to show end-to-end business model and business process mapping exercise including swim lanes.
• Effectively translatedbusiness analysis requirements into appropriate data hierarchies, organizational form and technical specifications.
• Performed requirement analysis including data analysis and gap analysis.
• Created and maintained end-to-end data mapping and data conversion spreadsheet.
• Developed test cases and test scenarios.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Responsible for identifying and documenting business rules, created detailed Use Cases and conducted User Acceptance Testing (UAT). Developed the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Assisted in developing Work Breakdown Structure, project schedule, project status reports and attended project progress meeting to report on project progress.

Confidential, KANSAS CITY, MO

BUSINESS SYSTEMS ANALYST

Responsibilities:

• Involved in requirement gathering including interviews, brainstorms and meetings with stakeholders and created requirement specification artifact (SRS’s and SDS’s).
• Played a major role in database design with the help of FSD (Functional Specification Document) and BRD (Business Requirements Definition) documents.
• Assisted the Project Manager to develop both high-level and detailed application architecture to meet user requests and business need.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Updated the MS Project Plan daily to reflect actual work done on tasks, resource allocation, and change in schedule
• Employed best practices in project management& requirement gathering techniques
• CreatedUse-Case Models using MS Visio to depict Actors and Use-Cases in various Business Processes and identification of flows and definition of preconditions and post conditions of the System.
• Worked with the UI team to create the User Interface (UI) screenshots to be presented to the Business.
• Performed Data Analysis of existing data through SQL, writing & validating SQL scripts for Stored Procedures for applications.
• Examined, analyzed and model Test plans, Use Case Model cases & Test procedures based on AGILE methodology.
• Designed and developed Quality Assurance standard and processes to all levels of project team.
• Verified the functional aspect as per the Business Process and validated the interfaces with the other systems and data conversion from the legacy system.
• Performed Gap analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements Involved in the creation and maintenance of the Workflow plans and artifacts.
• Helped in creating of data-mapping best practices document including visual processes and trained team members on data mapping process and tools.
• Used Rational Clear Case, a Configuration Management tool, to maintain different builds of the application with descriptions about all changes and versions.

Confidential, BERKELEY, CA

BUSINESS SYSTEMSANALYST

Responsibilities:

• Involved in business process reengineering, including gathering and documenting requirements, documenting workflows and developing functional specifications for the programmers
• Mapped process flow; assess AS-IS process through user interviews, data collection and analysis, design and evaluation of TO-BEprocess solutions.
• Used MS Visio for Process modelling, Process mapping and Business Process flow diagrams.
• Followed the UMLbased methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Extensively used MS SharePoint a content management platform, for managing content across the organization within a shared repository.
• Worked on Documentum for version controlling, to maintain up to date changes in the documents.
• Created Source to targetdata mapping documents identifying key data elements and prepared Data Flow Diagrams
• Experience in the documentation of system and business requirements and specifications, design and development of use and test-case scenarios and root-cause analysis, GAP analysis, developing test plans, test scripts using SQL, conducting System Integration testing (SIT),user acceptance testing (UAT).
• Defined the duplication of data and columns between tables using TOAD and SQL.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.
• Verified the Business Scenarios on new builds to allow extended testing by the QA team.
• Conducted project post-mortem to collect valuable information about what went right and what should be done differently for future projects.