SUMMARY

• Business Analyst with strong analytical skills to understand business needs, ability to identify new business opportunities, and optimize existing and propose new business processes to achieve organizational goals in today's competitive business environment.
• Around 6 + years of industry experience as a resourceful Business Analyst having excellent professional skills with strong domain knowledge in Telecommunication, Healthcare, Insurance and Banking industries.
• Worked actively in various phases of System Development Life Cycle (SDLC) by implementing methodologies such as Waterfall, Rational Unified Process (RUP), Agile (Scrum).
• Skilled in Stakeholder analysis, management and communication by working with Executive, senior businesssponsors and technical specialists for proposing any new change in applications or building new applications.
• Experienced in working with SME(subject matter experts)s and development team to design solutions for clients.
• Involved in eliciting requirements using documents analysis, requirement workshops, brainstorming, use cases and workflow analysis
• Prepared Business Requirements Documents (BRD), Functional Requirements Specification (FRS), System Requirements Specification (SRS)
• Developed Use Case Diagrams, Sequence Diagrams, State Diagrams and Activity Diagrams using UML to make developers understand thebusinessand system needs.
• Experienced in facilitating and conducting Joint Application Design (JAD), Rapid Application Development (RAD), interviews, workshops and requirement elicitation sessions with stakeholders and end - users.
• Tracked, validated and communicated requirements using Requirement Traceability Matrix (RTM)
• Gathered and prioritized requirements using various techniques including Delphi and MoSCoW.
• Performed SWOT Analysis, Risk Analysis, Root Cause Analysis and GAP Analysis between As Is and To Be workflow models for conducting Enterprise Analysis.
• Proficient in writing Test Plans for Unit Testing, System Integration Testing and User Acceptance Testing (UAT)
• Collaborated with the technical team / development/ QA teams to resolve issues/defects towards the satisfaction of the users. Participate in design reviews and provide input to the design recommendations.
• Experience in managing multiple projects concurrently by using exceptionally strong organizational skills, analytical, problem solving, decision making, leadership skills and Project management skills to work and deliver under pressure /critical deadlines.
• Highly initiative, self-motivated with excellent communication skills, Conflict resolution and presentation skills.
• Highly collaborative team player with extensive Customer Relationship Management (CRM) skills, strong Project Management skills, also possess excellent facilitation and mentoring skills and ability to prioritize tasks according to businessneeds.

TECHNICAL SKILLS

Methodologies: Agile- RUP, Scrum, Waterfall, Prototyping, Project Management( MS Project), ELT, XP, RAD, BPMN, UML,Operating Systems Windows 98/2000/NT/XO/Vista/7, MAC OSX Tiger/Leopard, LINUX

Business Analysis Techniques: SWOT analysis, MoSCoW, Delphi, Gap Analysis, Risk Analysis

Environment: Languages: C, C++, VB, XML, HTML, Java, Java script, Databases Oracle 9i/10g, MS-SQL Server Ms-Access, MySQL Tools MS Office suite, SharePoint, Visio, Crystal Reports, Dream Viewer

Defect Tracking: HP Quality Center, Test Director, Bugzilla, JIRA, CMS

PROFESSIONAL EXPERIENCE

Confidential, Stamford, CT

Business Analyst

Responsibilities:

• Gathered stakeholder andbusinessrequirements through open-ended discussions, brainstorming sessions, structured walk-through and prototyping.
• Involved inBusinessProcess Reengineering (BPR)(u r bringing some same thing in better design) to analyze existingbusinessprocesses and implement new improved processes.
• Documented the user requirements, analyzed and prioritized them and converted them as system requirements
• Created and prioritized user stories, sorted user stories into releases and set schedules for the iterations.
• Worked on workflow of the project concentrating on current and future workflow descriptions and created Use case diagrams using MS Visio.
• Organized daily scrum meetings to aid and track product development.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Involved in performing Gap Analysis in the upgrade of the existingclaimsprocessing system and highlighting related issues.
• Co-ordinate with multiple teams and integration architects in performing Root cause analysis for issues regarding speed and stability.
• Responsible for conducting analysis and need assessments to find the present manual records and transforms them to electronic health records.
• Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.
• Involved in performing the SIT (System Integration Testing) and UAT (User Acceptance Testing) of new system.

Environment: MS Project, UML, Agile (Scrum), MS Excel, SQL Server, MS Visio, wire frames(, Rational Analyst Suite.

Confidential, La Junta, CO

Business System Analyst

Responsibilities:

• Identified the stakeholders and elicited requirements in sync with the scope of the project.
• Conducted workflow, process diagram and gap analysis to derive requirements.
• Validate and revalidate the requirements and align them with the specific business processes and business needs.
• Prioritize the requirements and also segregate them in terms of functional and non-functional requirements.
• Prepared Business Requirement Documents (BRD) and System requirements specifications document along with Use cases.
• Developed the requirements further in the form of use case diagrams, activity diagrams and sequence diagrams using UML.
• Maintained Requirements Traceability matrix.
• Document the changes to functional and business requirements and realign the priorities.
• Conducted User Acceptance Testing (UAT) and assisted in developing the test plan and test cases to be used in testing based on business use cases, functional specifications.

Environment: MS Office, Waterfall, UML, MS Visio, GAP, SWOT analysis.

Confidential, Jersey city, NJ

Business System Analyst

Responsibilities:

• Worked extensively with the stakeholders and with different levels of management to identify requirements, business events and to develop functional specifications.
• Provided projects with pre-project planning expertise; high-level and detailed project definition, as well as acted as the primary liaison between IT and Business Partner(s) on a daily and project basis.
• Worked closely with the Business Partners and IT teams to mentor and share their specialized knowledge base.
• Facilitated JAD sessions with business users and various Users to drive out detailed business requirements.
• Prepared the BRD (Business Requirement document), FRD (Functional requirement document), Screen Specification details, and documenting
• Implemented the RUP methodology to help analyze the problem, user’s needs, and manage requirements.
• Experienced with MS Visio, Rational Requisite Pro, Rational Clear quest & Rational Clear case.
• Analyzed/Designed the workflow to show users & client how the system would realize in the implementation phase
• Worked with the users to prioritize and schedule the enhancement requests with the business needs and Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams using UML.
• Created Financial Valuations and financial models to understand the actual functioning of the application.(DCF Valuation Techniques and Relative Valuation Techniques)
• Prepared the Test plans and Test cases to successful perform the system integration testing, functional testing and UAT
• Risk analysis of the requirements to identify the key business risks areas for the project.
• Prioritized the application development and testing and manual front-end testing to2 check all functionalities of different modules.
• Worked on various JIRA Tickets for theuser support. Analyzed, resolved and tested the issues in test environmentbefore moving it in to Production.
• Also prepared the test case documents for each JIRA issue resolved and received user approval on test results before moving the changes in toProduction.
• Regression Testing of the application once the defects were fixed and the test cases were send for approval.

Environment: MS Project, MS Access, UML, Rational Rose 2000, MS VISIO, Rational Requisite, JIRA, Pro, Rational Clear Quest

Confidential, Minneapolis, MN

Business System Analyst

Responsibilities:

• Work closely with key business users to understand their challenges and translate them into requirements.
• Assist Project Manager in creating the project plan and deciding the milestone for project
• Perform GAP analysis and road maps, risk assessment and contingency plan for the new system
• Work closely with the technical team to decide the feasibility and/or alternatives to the business needs
• Prepare various artifacts like Business Requirement Documents, Functional Requirement Document, Traceability Matrix, and Test Plan for project
• Applied Unified Modeling Language (UML) methodologies to design Use Case Diagrams, Activity Diagrams and Sequence Diagram
• Understand the importance of KPI on the forecasting methodology (Equity Research, Mean and Variance analysis)
• Successfully conduct JAR/JAD with the IT team in order to resolve any of their queries
• Create and update the Project Log on weekly basis and report the status to Project Management Office (PMO) team.
• Design the look-n-feel with the navigational flow of the proposed system based on the gathered requirements through mockups, screenshots and wireframes using Word, Paint, PowerPoint and Visio
• Manage the functional and non-functional requirements in Mercury Quality Center and develop the traceability of requirements
• Followed the UML based methods to create Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams.
• Involved in generation of test data inputs for both positive and negative data to enhance Recovery/ Fail-over testing.
• Coordinated work plan between project manager and client. Implemented and managed migration process & developer fixes; retested fixes; scheduled tracked progress for team members of project through completion
• Prepare training material for the tool and conduct training session

Environment: MySQL, TOAD, MS Project, MS Access, MS VISIO, MS OFFICE