SUMMARY

• A result oriented Business Analyst having 7 plus years of experience in the Finance Industry with extensive requirement gathering for custom solution in the cross functional areas like Mortgage Loan, Retail Banking, Credit Card and Investment Banking.
• Excellent skills in Business Analysis, Data Analysis, Requirement Analysis, Business Modeling and Use Case Development using UML methodology.
• Financial Services sector experience includes Banking Software and the Bank Credit Card and Private Label credit processing industry.
• Proficient in using UML for Business Process Modeling, Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Collaboration Diagrams, Class Diagrams, Wireframe prototypes and document them using Microsoft Visio.
• Strong SQL development/scripting work experience: complicated query design, query optimization.
• Solid understanding of the ETL process from QA perspective, testing the aspects of ETL transformation using SQL
• Gathered business requirements through JAD sessions and one - on-one interviews with the Business Stakeholders and tracked the requirements.
• Extensive working experience in Business Process Modeling Notation (BPMN).
• Ability to define timelines for prioritizing work requests using tools such as MS Project.
• Sound knowledge of concepts like Gap Analysis, Risk Analysis, Impact Analysis.
• Knowledge and experience with Data mapping and ETL process.
• Expertise in Test driven development & nUnit testing methodologies for performing UAT System Integration testing (SIT), BAT (Business Acceptance Testing).
• Extensive working experience in MISMO, XML Compliance, SOX Compliance, Mortgage LPS System and other reporting tools.
• Worked extensively on business process improvement, documenting training/user manuals and reporting.
• Experience with SQL. Proficient in developing SQL queries to be used in the development of test cases and/or problem resolution.
• Expert in working Commercial off the Shelf (COTS) Packages.
• Demonstrated experience in Object-Oriented Design, full Software Development Lifecycle, and UML.
• Experience in database modeling and the development of Entity Relationship Diagrams.
• Experience in developing Business and Functional Requirements, including requirements traceability, categorization and prioritization.
• Successfully worked on iterative offshore/onshore IT Business Development model and also extensively working experience on agile methodology.
• Good Interpersonal skills in listening, mentoring, coaching, negotiation, mediation, influencing, conflict resolution and strong communication, written and presentation skills.
• Used MS Office extensively (Word, Excel, Visio, Power Point, Outlook, Project) for calculations, graphs, analysis, presentation and documentation throughout the projects.

TECHNICAL SKILLS

Technologies: Microsoft .Net, Web Services (SOAP, WSDL, UDDI), XML, HTML, DHTML, Java, J2EE

Environment: s: IBM Mainframe (MVS/TSO), COBOL, IMS (PEM-HOGAN, DB/DC), DB2/SQL, SPUFI, JCL, VSAM, File Aid, AbendAid, ENDEVOR, EASYTRIEVE PLUS, FOCUS rpt

App Server: Microsoft IIS 6.0/IIS 5.0, Microsoft Server, Windows NT, Mainframe

Databases: DB2, MS SQL Server 2005/2000, MS Access, Oracle 11i/10g/9i, MySql

Tools: UML, MISMO, LPS, COTS, MPS, SOX Act, Visual Studio 2008/2005, MS BizTalk Server 2004, WebSphere, MQ Series, Share Point 2007, Rational Suite (RequisitePro, Clear Quest, Clear case), Rational Rose, Enterprise Architect, Mercury Test Director, QTP, Scrum worksApplications MS Project, Rational Requisite Pro, Documentum 6.x, Ftp95 Pro

OS: Windows Vista, Windows XP Professional, Linux, UNIX

PROFESSIONAL EXPERIENCE

Confidential - Atlanta, GA

Business Systems Analyst

Responsibilities:

• Involved in business analysis and project management, coordinating between the team members, addressing budget issues and creating test plans according to the business requirements.
• Used AGILE software development Methodology throughout the project lifecycle
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center managers and stakeholders of the project.
• Tasked to gather and document requirements to integrate 6 applications into a currently utilized COTS application.
• Performed Gap Analysis of client requirements, generated workflow process, flow charts and relevant artifacts.
• Worked on the functionality of Credit Risk, Operational risk and regulatory exposure that were all integrate to the accounting system to provide access to total exposure by customer for decision making, while using Loan documentation packages and performed functional testing on these.
• Created Business Requirement Documents, System Requirement Specifications, and Use Cases using Requisite Pro.
• Analyzed integrated modules including Loan approval, credit validation, mortgage option, decision maker and various other modules in the system.
• Documented User/Training Manuals and also business improvement policies and procedures.
• Actively worked on business process improvement.
• Performed Data Mappings based on the specified business requirements.
• Defined and documented the vision and scope of the project.
• Met with various groups, including business owners, SMEs (subject matter experts) and marketing team, for requirements gathering in definition Stage.
• Designed Use Cases using UML and managed the entire functional requirements life cycle using agile.
• Experience in analysis and design of as-is business process and to-be design processes (Gap analysis) using Business Process Modeling Notation (BPMN).
• Worked with the project manager to estimate best/worst case scenarios, track progress with weekly estimates of remaining work to do, conducting informal meetings ad hoc and as needed.
• Involved in writing and implementation of the test plan, and various test cases.
• Involved in project planning, coordination and implemented QA methodology.
• Provided overall project management to multiple modules and successfully completed them on-schedule and on-budget.
• Worked with the clients on the final signing process in the User Acceptance stages.
• Created functional prototypes with the UI team based on user requirements and presenting those wire frames to the development and test team for their understanding during the review meetings.
• Participated in system test reviews, development design reviews as well as usability studies.
• Used Rational Clear Quest as a change management tool to maintain and track stakeholders requested enhancements and changes.

Environment: s: Agile Development, SDLC, Quality Center, MS Web Technologies, COTS, JAVA, XML, DHTML, MS BizTalk Server 2004, Oracle, Windows, IE, Rational Unified Process (RUP), Rational Rose, Rational ClearQuest, Rational RequisitePro, UML,, DOORS.

Confidential - San Francisco, CA

Business System Analyst

Responsibilities:

• Evaluated technical impact, proposed technical design, modified programs, supported system integration and implemented system in production on time and budget (Personal Loans, Collection System and Mortgages System).
• Tasked to gather and document requirements to integrate 6 applications into a currently utilized COTS application.
• Investigated on-line and batch amends of any complexity and found solution in the shortest time possible for Loans, Mortgages and Collection systems.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives.
• Created RTM (Requirements traceability matrix) mapping Requirements to Design Artifacts to SIT Cases to UAT Cases.
• Created vender agreement document to document the 3rd party deliverables.
• Extensive experience in TSYS/FDR (3rd party) in 3rd party card booking system.
• Analyzed Business Requirements, performed gap analysis and segregated them into high level and low level Use Cases, Activity Diagrams/State Diagrams and Class Diagram Documented and maintained requirements traceability matrix to ensure that all requirements are traceable from top to bottom and to provide a basis for test plan
• Assisted in design review meetings making sure all the requirements are covered in the development project scope.
• Designed, developed, maintained and tested universes in Business Objects for supporting ad hoc queries and canned reports according to the business requirements.
• Was part of the team for documenting user manuals, training materials and policy.
• Actively worked with the team for business process improvements.
• Performed System and Integration Testing using Quick Test Pro.
• Extensive interactions with the client and the management teams to understand the requirements and report the status of the testing efforts on their applications
• Created Activity Diagrams, Sequence Diagrams and ER Diagrams in MS VISIO.
• Conducted JAD Sessions with the subject matter experts, stakeholders and other management teams in the finalization of the User Requirement Documentation.
• Responsible for the Designing and analyzing classes and objects by using the Business Object Designer.
• Involved in Configuration Management, Requirement management and analysis
• Created and executed Test Plan and Test Cases based on Design document and User Requirement document for testing purposes reports in Business Objects. Involved in User Acceptance Testing and training of end users.
• Resolved issues related to requirements during system testing and UAT.
• Participated in the planning and execution of the User Acceptance testing effort.

Environment: UNIX, TOAD, Rational ReqPro, Quality Center, Agile Development, SDLC, COTS, MS Visio, TSYS, MS Office, QTP, SQL Navigator, Business Objects

Confidential - Pittsburg, PA

Business Analyst

Responsibilities:

• Developed Product Prototypes, Use Case and Sequence diagrams that provided a view of the requirements
• Tasked to gather and document requirements to integrate 6 applications into a currently utilized COTS application.
• Used TSO, UNIX, WebSphere MQ, & Proprietary Apollo Credit Decision software applications.
• Designed, debugged, enhanced, documented, and tested software applications to meet business process requirements.
• Designed screen layouts, graphical user interfaces, printed outputs, reports, and interfaces with other systems.
• Collaborated with users on the definition of requirements and the design of applications.
• Prepared technical specification documents and unit and system test plans as well as creating test plans for user acceptance testing.
• Documented User/Training Manuals and also business improvement policies and procedures.
• Actively worked on business process improvement.
• Played a key role in technical design, architecture, construction, and system integration testing. Performing client presentations and training.
• Acted as lead contact and coordinator for all tasks associated with the project assignments.
• Designed and implemented databases and report distributions based on functional area priorities and needs.
• Evaluated technical impact, proposed technical design, modified programs, supported system integration and implemented system in production on time and budget (Personal Loans, Collection System and Mortgages System).
• Investigated on-line and batch amends of any complexity and found solution in the shortest time possible for Loans, Mortgages and Collection systems.
• Providing production support, and problem analysis, with 7/24 on call. Successfully resolved on call issues under extremely stressful and time pressured situations.
• Training and mentoring of junior group members.
• Implemented and coordinate a new sub-system in Collection System: made all necessary changes, including unit testing, functional system testing and took the system through PSEUDO verification (UAT).
• Performed technical analysis in major modifications for VISA and Collection System components.
• Maintaining systems components: Load Library, PEM, SYSIN, Databases, and Activity Record.

Environment: IBM Mainframe (MVS/TSO), COBOL, IMS (PEM-HOGAN, DB/DC), RequisitePro, UML, DB2/SQL, SPUFI, JCL, VSAM, File Aid, AbendAid, WebSphere, MQ Series, MISMO, XML, EASYTRIEVE PLUS, FOCUS rpt

Confidential - Cincinnati, OH

Business Analyst

Responsibilities:

• Wrote business requirements which involved market risk analysis and risk management like continuous time finance & asset pricing structured products, documentation, and value at risk, risk & return optimization.
• Managed a team in preparing business requirements documentation to support multiple conversion projects for the client.
• Worked in cross-functional teams to define, document and update business requirements, conduct requirement sessions, provide weekly status report and project plans.
• Reviewed and approved test plans and test scripts to include SIT, BAT, PAT, and EIT to verify software functionality and adherence to business requirements.
• Reviewed and approve test data requirements to meet the requirements specified in the test strategy and plan and assessed risk to quality based on results of verification and validation.
• Managed a team in preparing business requirements documentation to support multiple conversion projects for the client.
• Worked in cross-functional teams to define, document and update business requirements, conduct requirement sessions, provide weekly status report and project plans
• Performed Data Analysis using SQL.
• Involved in business process improvement and documentation.
• Identified processes for developing and documenting detailed business requirements. Data was collected from end-users, and analysts.
• Created Use-Cases and Requirements documents to document business needs.
• Requirements were gathered through interactions and meetings and periodic walkthroughs with loan analysts, credit analysts and other potential users of the application.
• Conducted Use-Case reviews and identified gaps, leading to improvements/enhancements in the same.
• Created and maintained the Requirements Traceability Matrix (RTM).
• Ensured Use-Cases were consistent and covered all aspects of the Requirements document.
• Maintained documents and the effect of proposed changes on the project schedule and costs.
• Worked directly with software engineers to ensure clear communications on requirements and defect reports.
• Designed and developed scenarios based on business requirements.
• Followed the RUP methodology for the entire SDLC.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the implementation of Rational Unified Process effort in different iterations and phases (Inception, Elaboration, Construction and Transition) of the Software Development Life Cycle.
• Interacting with other teams through walkthroughs, teleconferences, meetings, etc. to resolve various issues.
• Validated the scripts to make sure they have been executed correctly and meets the scenario description.

Environment: Fidelity’s CL System, Misys’ BM+ Lending Solution, Rational Unified Process, Rational Clear Quest, Oracle, Microsoft Project 2000, UNIX, MS Access, IIS, Test Director