SUMMARY:

• MBA graduate with Eight years of experience looking for a position of responsibility in Project Management/IT/Finance/Healthcare in a growing and innovative organization, while leveraging strong analytical, communication, selling, project management skills in both internal and external stakeholder - facing situationsProfessional
• Business intelligence and accounting . IT Risk Management - Accounting Information Systems Product and service marketing Market analysis Communication and presentations Vendor management Relationship building Project management Derivatives Customer Service and Collections .
• Financial Modeling key aspects of HIPPA
• Regarded as a self-directed, energetic, results-driven professional, with proven ability to excel in team and individual environments

RELEVANT KNOWLEDGE / EXPERIENCE:

Project/PMO Management

Financial Services

Business Systems Analysis

Business Intelligence / Reporting

IT Risk Management

RELEVANT TECHNOLOGY SKILLS:

Microsoft Office: Word, Excel, PowerPoint, MS Project, MS Visio

Reporting Systems: Business Objects, SAP Business Warehouse, JD Edwards, Agile

Databases: Oracle (8i, 9i, 10g), Access, SQL Server

Languages and Methodology: HTML, SQL, Agile

Operating System: UNIX, Windows 7/XP

RECENT EXPERIENCE:

Confidential, New York City, NY

Supplier Risk Management Business Analyst / Program Management Office Manager

Responsibilities:

• Manage and market project’s launch in October 2011 well across the organization globally
• Define and lead the creation of Supplier Risk Tiering Strategy
• Manage all communication with senior management and with Business Supplier Relationship Managers / Citi Procurement Managers globally to gather their opinion on Tiering Suppliers based on Risk
• Lead cross-functional team to develop Enterprise Supplier Risk Management Strategic Enhancement Program’s (ESRM StEP) PMO training sessions along with Program Managers
• Collaborate with external team members, Deloitte & Touche Consulting Subject Matter Experts (SMEs) and lead global meetings and conduct live training sessions for Business Supplier Relationship Managers globally
• Collaborate with Information Security department, Citi Procurement, Legal, Compliance, Product Marketing as well as Institutional Clients Group, Retail Consumer Banking, Local Consumer Lending, Corporate Operations & Technology Sectors
• Define and create Supplier Risk Tiering Financial Risk models, define program strategy and finalize Logistics required for launch of Projects
• Analyze Risk Profile of Citi Suppliers and apply Risk Management Processes (Control Assessments) accordingly (as per the Risk Score and Tier)
• Create the Project launch prototype in Excel Visual Basic in collaboration with the team members
• Tested the application thoroughly. Manual Tests involved Functional testing and Integration Testing
• Participated in Project Management duties such as preparing weekly status reports for senior management, and delivery schedules and commitments from different sub-groups such as QA, Development, Design and Requirements team
• Used MS Project to assist Project Manager in creating Project Plans
• Analyzed test results and created reports based on SharePoint software testing
• Offshore/Onshore Project Management
• Project Planning, Issue tracking, Reporting & People Management
• Information Security, Disaster Recovery Planning
• Data Visualization/Reporting

Environment: MS Project, MS Office, VBA Macros, Citi-Approved Supplier Program System, Information Security Systems, HTML, SQL

Confidential, Sturtevant, WI

Project Manager / Cintas Alliance

Responsibilities:

• Managed project and product commercialization process against plan timeline and milestones to ensure successful on-time launch in MS Project
• Led cross-functional team to develop marketing collateral and online training tools for internal / external sales, customer communications and on-site training sessions with alliance partner for successful market implementation of the launch
• Client Inventory Risk Management - set up measures to evaluate MOQs to save on cost of Inventory
• Collaborated with Value Chain to define unique integration and business rules / processes and finalize Logistics required for launch
• Provided business and market share analysis for North American Floor Care portfolio
• Researched competitor information for newly-developed market penetration strategies
• Involved in standardizing the documents to meet the HIPAA Compliance Guidelines
• Led the Business Intelligence team to develop structure and regional templates for financial performance and innovation dashboards by sector and product portfolio providing business leaders greater visibility to manage, communicate and increase accountability for results
• Defined project objectives and team accountabilities to drive timely project completion and delivery
• Led the regional process improvement plans for Confidential ’s Global Growth and Profitability financial reporting system (GPR) in conjunction with Global GPR team to drive consistency across disparate systems
• Provided regular reports to senior executives, in particular to the North America VP of Marketing resulting in consistency of financial reports among regions as well as reports set up in the company Global reporting system
• Developed Risk Management measures - Portfolio and Sector Financial Performance Grid - Set up % Sales decline thresholds for Portfolios to identify causes of sales decline provided to the Portfolio Managers giving more sub product data and Customers
• Worked on Facets Integration, where we replaced the legacy system with a new Facets system.
• Identified the requirements to comply with industry regulations.

Environment: MS Project, SAP Business Warehouse, JD Edwards, Oracle - Agile, Business Objects, MS Office

Confidential, Richmond, VA

IT PMO Project Manager

Responsibilities:

• Managed series of several projects to build and support enterprise-level Operational Data Store (ODS) under the Card Data Services Portfolio
• Responsible for planning, creating WBS, scheduling, executing, controlling and closing of all projects
• Responsible for managing the requirements, scope, risks, budget, costs and release management activities
• Responsible for publishing operational performance metrics on a weekly basis to the key stakeholders and executive management
• Responsible for managing large cross-functional teams (multi-vendor) using the global resource model (15 Onsite / 44 Offshore)
• Responsible for meeting strict project timelines, stringent technical performance requirements of the data store
• Responsible for delivering the system to meet several non-functional requirements (disaster recovery MTTR less than 1 hour, 24X7 availability)

Environment: MS Office, MS Project, Oracle, Agile, Business Objects, SAP BW, Unix

Confidential, Waukesha, WI

IT Project Manager

Responsibilities:

• Provided strategic planning of information management services and infrastructure, and operations & performance reporting
• Served as Project manager for successful $1M+ implementation of JDE ERP system consisting of Financials, Order Processing, MRP, Inventory, SCM migrating from legacy RDB database
• Managed 21 member cross functional team to re-engineer business processes, performing Gap and risk analysis, and successfully implementing (MES) Manufacturing Execution System integrated with SCM, all achieved with 98% on-time shipment and within $2M budget
• Served as CRM project manager leading 12 cross functional members. Analyzed business processes, implemented system integrated with JDE Order management
• Managed Data warehouse design and JDE integration project, including data analysis and modeling, ETL, and data integrity. Improved reporting performance by 15%
• Developed and implemented system and data security policies and procedures for Sarbanes Oxley and IT audits, Risk & DR, IT security controls adherence to ITIL, and for the continued compliance of ISO-9000 program.
• Managed and streamlined fulfillment process working with logistics team, optimizing routes, improving pick time and process efficiency, and realizing 10% cost savings
• Served as Project manager for a 10 member project team, including suppliers, to improve business and IT processes by implementing EDI throughout the organization
• Served as Lead member of the project team responsible for business process improvement adopting six-sigma, lean concepts. Conducted root-cause analysis, improving machine yield to 90%+
• Developed and instituted cost savings strategies, managed IT budget of $1M+, and negotiated contracts for software & hardware licenses
• Developed and monitored performance metrics, managed project resources, cost & sizing, reviewed status, risk mitigation, designed and implemented necessary changes as approved

Environment: MS Access, MS Project, MS Visio, Unix, Windows XP, JD Edwards, SAP BW

Confidential, New York, NY

Project Manager

Responsibilities:

• Managed application and business development projects for global operative groups (New York, Singapore).
• Proactively reported to management about potential problems/risks so that they can be resolved before they become insurmountable.
• Represented OMS at Continuity of Business test as part of Risk Management initiative and prepared Business Disaster Recovery Document.
• Coordinated actively with business technology teams to identify and resolve issues with client settings and trade settlement issues for global user community.
• Managed project budgets, performed issue tracking and resolution, and managed coordination of offshore resources.
• Prepared Business Requirement Documents. Coordinated Regression testing with Quality Assurance team.
• Liaised with Technology, Support, Quality Assurance, E-Commerce teams and Sales/Traders community to meet business objectives.
• Developed Order Management System (OMS) Business Dependency matrix for Impact Analysis to capture all internal and external application dependencies. This was designed for all SDLC environments to cater to Business Activity Monitoring.

Environment: MS Project, Windows XP, MS Visio, UNIX, MS Office, Windows XP

Confidential

Business Systems Analyst

Responsibilities:

• Followed Waterfall Model for application development and its implementation.
• Gathered requirements from end users of all the regional offices and business units and prepared Business Requirements Documents (BRD).
• Analyzed Business Requirements and created Workflow diagrams.
• Estimated new efforts, defined business cases, and determined resources required from the business and IT to deliver the services. This also included the GAP analysis between the existing applications and “to be” implemented applications
• Met with end users to gather requirements and understand detailed business processes to ensure that delivered solutions satisfied client requirements effectively and efficiently in the integrated system environment.
• Developed functional specifications based on the business requirement specifications document.
• Communicated functional specifications for development by programming resource
• Followed existing change management procedures and ensured appropriate approvals were obtained for all changes.
• Ensured training documentation was up to date and training needs were met for both team members and end users.
• Ensured effective data management & reporting for functional area.
• Developed use cases and activity diagrams to model processes
• Tested the application thoroughly. Manual Tests involved Functional testing and Integration Testing.
• Participated in Project Management duties such as preparing weekly status reports for senior management, and delivery schedules and commitments from different sub-groups such as QA, Development, Design and Requirements team.
• Used MS Project to assist Project Manager in creating Project Plans.
• Analyzed test results and created reports based on software testing.

Environment: MS Project, Windows XP, MS Visio, Business Objects, MS Office, Power Designer, JAD, RAD.