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Agile Business Analyst Resume

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  • Over 6+ years of Experience in the field of Information Technology as a System Analyst in Architecture, Analysis, modeling, designing, Insurance, Finance, Publication, Banking, and Telecommunication domains.
  • Extensive experience in Business Performance Management, Process Management, Business Process Reengineering, Statistical Analysis System and Enterprise Content Management.
  • Expertise in identifying, developing and documenting Business and Functional Requirements Specifications (FRS), Software Requirement Specifications (SRS), organizing discussions, Software Development Life Cycle (SDLC) and requirement elicitation sessions.
  • Adept with industry standard methodologies like Rational Unified Process (RUP), object Oriented Analysis and Design (OOAD), agile development and Iterative method.
  • Extensive experience in creating and executing Test Plans and Test Scenarios.
  • Worked with architects & developers using Teradata SQL Assistant executing SQL queries & stored procedures.
  • Experience in Data Migration, Data Conversion, Data Extraction, Transformation and Loading (ETL) using SQL SERVER 2000 and PL\SQL Scripts.
  • Extensive experience in interacting with business users to identify information needs and initiating process changes, gathering requirements and authoring Use Cases, Use Case diagrams, Sequence diagrams, Activity Diagrams based on UML methodology using tools like Rational Rose and MS Visio.
  • Understanding of implementation of regulatory guidelines such as the Basel - II and Sarbanes-Oxley Act (SOX).
  • Have full life cycle experience throughout data modeling, data migration strategy and software application architecture.
  • Good understanding of SAS and other statistical software packages.
  • Experience in conducting Joint Requirement Planning (JRP), Joint Application Development (JAD) and Rapid Application Development (RAD) sessions. Felicitated technical design sessions with DBAs, developers & QA Team. Experience in leading multidisciplinary teams along with hands-on expertise in Process identification, Project Coordination, direct customer interaction and leadership responsibilities.
  • Experience in creating and documenting both business and technical Metadata documents from Metadata Repositories.
  • Extensive experience in creating UML diagrams and creating mockups and wireframes for web navigation screens.
  • Experience in writing System test plans, defining test cases, developing and maintaining test scripts and documenting all phases of QA process with Hands-on experience in Manual and Automated testing using Win Runner, Load Runner, and Test Director.
  • Good understanding of Life Insurance & Annuity.
  • Extensive experience in working with Mercury tools like Mercury ITG (IT governance center) and Mercury Quality Centre (Test Director). Also a good understanding of Rational Suite including Requisite Pro, Rose, Clear Case, Clear Quest.
  • Good understanding of Data Warehouse, Tera Data, and Data Mart Systems.
  • Good understanding in SQL, T-SQL, PL/SQL, Mainframe and Web Development.
  • Exceptional written and verbal communication skills, Strong business acumen, strategic thinking, interpersonal and presentation skills.


Business Skills: Requirements Gathering, Gap Analysis and Impact Analysis, Risk Analysis, Use Case Modeling & Analysis, Business Process Analysis, Research & Modeling, Data Modeling, Statistical Analysis System, Data Mapping, Reporting Analysis, Business Process Definition Requirements, Agile Methodology.

Operating Systems: Windows 95/2000/NT/XP, UNIX, Linux and MS-DOS

Web Technologies/ Applications/Languages: YUI, Struts, HTML,MS SharePoint, JavaScript, JSP, Web Services, Java, J2EE, XML, XSL, XSLT, XQuery, JDBC, TOAD, ANT, DOZER, CSS, Ajax, JSON, C++, Liferay Portal, Quad, SQL, Python, C#

RDBMS: Oracle, MySQL, Microsoft Access, Microsoft SQL Server

Client/Server Technologies: Servlets, Enterprise Java Beans, RMI, WCF, ASP.NET, JWS

IDE/ Software/ Designing Tools: MS Visio, MS Word, MS Excel, MS PowerPoint, MS Project, WebEx, Microsoft Live Meeting, Microsoft Net Meeting, HP Quality Center, Rally, Eclipse, Business Intelligence and Reporting Tools (BIRT), COCOMOII Software Estimation tool, Rational Rose, Distributed Assessment of Risk Tool (DART), Easy WinWin tool, Rational Clear-Quest, Rational Clear-Case, CVS



Agile Business Analyst


  • Worked with business owners, development groups, various analyst groups and stake holders to drive out detailed business requirements.
  • Assisted the Product Manager and Product Owner in getting the product features aligned with their Roadmap
  • Coordinated with Product owners in identifying, prioritizing and documenting business requirements right from conceptualization stage.
  • Developed project schedules for decommissioning, outlining the timeline for various milestones along with the target dates
  • Performed Impact Assessments, system and process Gap Analysis, determined and prepared Rough Order of Magnitude (ROM) and Level of Effort (LOE) in consultation with various analysis, development, test and support teams.
  • Facilitated JAR and JAD sessions, Transformed the Business Requirements Document (BRD) into Functional Requirements Document (FRD).
  • Reviewed functional and non-functional system requirements and constructed a conceptual design.
  • Created Web Design Documents (consisting of Wireframes, workflows), Use-cases and used UML modeling techniques with MS Visio to document various facts and concepts.
  • Strong proficiency in MS Excel, including creating and working with complex spreadsheets, pivot tables, linked information, charts and graphs with strong attention to detail and accuracy.
  • Prepared Test Plan, Test cases and Test scripts for User Acceptance Testing.
  • Helped development teams prepare and maintain Technical Specifications, Data flow and System flow documentations as required.
  • Helped develop a test automation plan to automate the regression testing of a Siebel based system
  • Integrated the test environments to maintain synchronization in the task web services
  • Tracked the Project Change Requests (CR’s) from business and development, analyzed and negotiated and got approvals as required.
  • Implemented query optimization to fetch data faster from Open Enrollment database.
  • Logged, tracked, investigated, analyzed and got fixed or handed to Application Support the Pre and Post Deployment Production defects.
  • Worked with Senior Architects / teams and development teams to investigate and determine feasibility of proposed solutions and impacts on existing systems, processes and interfaces.
  • Took ownership of various project issues, held meetings with business owners, senior development and architecture teams, investigated and negotiated key project decisions. Helped with communication and escalation process.

Environment: JIRA, Siebel/Oracle Application, MS Office suite

Confidential, NY

Senior Business Analyst


  • Identified the Business needs, developed Scope Models as per the Business Vision and worked on identifying project scope and business value to mitigate scope creep and gaps.
  • Created analysis work plan comprising of the following sections - Activities Plan, Stakeholders Analysis, Communication Plan and requirement management plan to produce a comprehensive plan to develop and manage project business
  • Performed requirements analysis activities as outlined in the Analysis work plan and documented these results in the Requirement package.
  • Conducted Requirements elicitation and Requirements analysis during this phase. Prioritized requirements based on Moscow techniques. Documented Functional specification artifacts (FSD) based on the High-level design document.
  • Documented As-Is process flows for each activity and recommended the To-be process.
  • Updated the project status including milestones, risk, deliverable dates, code drop dates, and Capital Assessment (CAPEX) in Development Project Team (DPT) tool.
  • Define system analysts team project milestones and lead to ensure that those are accomplished in timely fashion by dealing with or escalating issues with sufficient time for course correction
  • Leveraged negotiation and communication skills to guide solution architecture team across key project phases.
  • Development and implementation of complete project schedules to ensure required dates are met
  • Working closely from start to finish with development, program management and testing for tracking deliverables meeting customers’ expectations
  • Worked on requirements verification and validation. Confirmed the quality and accuracy of the stated requirements, and ensured that all the requirements accurately reflect project scope and baseline these requirements in a finalized requirements package.
  • Managed traceability to identify and maintain the relationships between business requirements, design specifications and test requirements.
  • Managed requirements change to ensure that all the requirements align with the approved project scope.
  • Engaged with stakeholders during the project feasibility, kick-off meetings, and stakeholder analysis
  • Worked with the Product Manager and Product Owner in getting the product features aligned with their Roadmap
  • Created the project plan that identified specific tasks to be executed and within the expected timeline
  • Ensured the timelines are realistic and meet the project goals.
  • Planned and coordinated efforts with both the On-Shore and Off-Shore development teams.
  • Executed action plan items to ensure project goals are met
  • Monitored the progress of the project and updated the Project Status weekly on SharePoint indicating dates, deliverables, and risks
  • Interacted with 3rd party vendors to describe project goals and to get their commitment to the timeline
  • Ensured that the development team delivered the code by the targeted code drop dates


Senior Business Analyst


  • Engaged with stakeholders in project feasibility, kick-off meetings, and stakeholder analysis
  • Initiated discussions with the business stakeholders and Subject Matter Experts (SMEs) to understand and document business needs
  • Assisted the Product Manager and Product Owner in getting the product features aligned with their Roadmap
  • Tweaked the project plan that identified specific tasks to be executed and within the expected timeline
  • Ensured the timelines are realistic and meet the project goals.
  • Planned and coordinated efforts with both the On-Shore and Off-Shore development teams
  • Discussed and recommended solutions to Sales Operations Personnel to help shape the front-end applications
  • Interacted with 3rd party vendors to describe project goals and to get their commitment to the timeline
  • Designed the front-end application GUI changes after discussions with the business and the Customer Delivery representatives
  • Researched and created the As-Is and To-Be workflow diagrams for the Retail Applications that include the Front-End Customer/T-Mobile Representative facing applications such as Watson, POS, the backend systems, Middleware applications and credit systems
  • Set up service monitors and service groups on Linux and Windows Networks to measure availability and outages.
  • Developed a set of Key Performance Indicators for measurement and analysis by gathering requirements and facilitating meetings between various teams in the department.
  • Developed dashboards and reports to show the performance of the networks, and the variance in compliance to the Service Level Agreements.
  • Developed detailed reports on agent vs. agentless monitoring to show the possibility of network being exposed to attacks in case of agentless monitoring.
  • Created packages using SSIS from heterogeneous sources like Access Database, Flat Files, Excel and CSV, SQL Server database sources handling Outbound Member Files, Inbound Claims File and Inbound Provider Files.
  • Designed the application to meet user’s requirement document and also developed a web-based database application for emergency communication based on WebLogic, Oracle.
  • Worked with the developers to understand the ERD (Entity Relationship Diagram) and thus create comprehensive test plans, following the RUP model, for the applications and also gather test data for the data driven test cases.
  • Designed high-level ETL architecture for overall data transfer from the source server to the Enterprise Services Warehouse, which encompasses server name, database name, accounts, tables and direction of data flow, Column Mapping and Metadata.
  • Worked with the Business Objects developers to provide input for generating automated and ad-hoc Business reports.
  • Designed SSIS Packages to transfer data between servers, load data into a database on SQL Server 2005 environment and deploy the data.
  • Experience in calling a Web Service, through SSIS Package through the transformation, and wherein you declare a variable with its URL link.
  • Used SQLs to test various reports and ETL load jobs in development, QA and production.
  • Involved in using BI tools like Import and Export Wizard for developing the packages.
  • Created Project plans through Microsoft Project.
  • Created Data profiling stored procedures using dynamic SQL as well as generating complex scripts to schedule various maintenance tasks.
  • Excellent experience in creating Indexes, Indexed Views in observing Business Rules and creating effective Functions and appropriate Triggers to assist efficient data manipulation and data consistency.
  • Use UML during requirements gathering and created Use Case Models and Use Case Diagrams for the purpose of stakeholders in the project to help them understand the workflow of the system associated with the requirements.
  • Developed, implemented and executed test methodologies and plans to ensure software product quality as per the Rational Unified Process (RUP) methodology.
  • Evaluated and revised the major claims processing system from start by tracing the errors that made the system non-compliant with US federal regulations
  • Collaborated with the client to form a development team that analyzed the test cycle and identified an inefficiency in the process and gathered client feedback regarding project deliverables
  • Transformed a manual database validation process into an automated validation process by assigning the project to the developers, maximizing time management, and productivity
  • Implemented Agile Methodology for project management within the team
  • Analyzed functional requirements & planned test execution using HP Quality Centre for four project releases
  • Automated test scripts using HP Quick Test Professional for client applications, thus reducing work effort by 50%
  • Developed functional flow charts and authorized client assets that included detailed walkthroughs of various modules of the application for users and management reference

Environment: MS Visio, MS SharePoint, HP Quality Center, MS Office, Rally, Windows, Web Services, Unix, Java, J2EE

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