SUMMARY:

• Working remotely: self - motivated, dependable, very effective performer and leader while working remotely with writers and editors located around the world. Health care
• Possess for HIPAA Privacy & Security for Business Associates, ACA, and HIX health care industry knowledge. Possess Service-Oriented Architecture (SOA) theoretical knowledge.
• Expert knowledge of the USGPO Style Guide, Chicago Manual of Style, and Microsoft Manual of Style. Technical Editing and Writing: managing editing workload, assignments, and deadlines as a lead editor; editing various types of technical user and developer documentation; writing various types of plans,
• SOPs, guides;editing management directives, position guides, software system documentation, technical end-user manuals, proposal-specific instruction modules; creating project, proposal, and task-specific style guides. Technical information gathering: interviewing engineers to gather technical information for technical documentation and white papers. Business Process Mapping: meeting facilitation, process mapping, and cross-functional flowchart creation. Process documentation requirements gathering: interviewing and shadowing internal and external customers to gather information for developing purpose, scope, boundaries, inputs, outputs, customers, and suppliers.
• Project coordination for various types of projects and initiatives.: developing materials and conducting sessions. Proposal development: RFP analysis, compliance and requirements analysis, contract analysis, review team expertise; writing, editing, producing, coordinating, and managing proposals; managing production teams of graphic designers, desktop publishers, and printing specialists; desktop publishing; computer graphic design.

PROFESSIONAL EXPERIENCE:

Lead Technical Editor

Confidential

Responsibilities:

• Edit technical documentation including user guides, developer guides, administrator guides, marketing materials, mission statements, product vision documents, newsletters, presentations, policies and procedures, and other documents, as needed. Serve as the editing lead for the entire company. Oversee team editors as a lead by managing editing requests and assignments, proofing work, maintaining a style - convention sheet, and making editorial decisions for the company. Work closely with ESL writers located in Kyiv, Ukraine. Provide guidance, tutoring, and coaching for writers who need improvement. Provide writer s performance metrics to management, quarterly. Developed and wrote the editing request form and process, including policies and procedures. Work remotely using, email, Skype, and phone calls to accommodate teammates schedules and time zones.
• Technical Writer, Charter Global for Intergraph Government Solutions
• Created and updated in-depth user guides for various proprietary Army Records Management and Declassification Agency software applications. Created screenshots to reflect the steps described in the user guides. Worked with developers to understand and properly document system and application functionality.
• Conducted and facilitated Business Process Mapping Sessions with Government stakeholders. Created Visio cross-functional flowcharts to document the outcomes of Government Business Process Mapping Sessions. Wrote Business Process Standard Operating Procedures to document the outcomes of Government Business Process Mapping Sessions. Supported the Project Management Office with ad hoc tasks. Edited Government policy and management directive documents. Wrote technical and project management documents:
• Updated Monthly Reports
• Facilitated Lessons Learned sessions
• Created process improvement recommendations
• Developed Communications Plan
• Developed marketing briefs
• Developed Configuration Management Plan
• Wrote Government System ST&E Access Guide
• Created Business Process Mapping and Meeting Facilitation SOP, business rules, and cross-functional flowchart
• Created Ad Hoc Tasking SOP and cross-functional flowchart
• Created Task Area Tasking SOP and cross-functional flowchart
• Created Formatting and Editing Style Guide and Checklist
• Created Acronym List Checklist and Instructions
• Wrote Author on the use of active and passive voice
• Wrote Author on clarity
• Created Process for Documenting Processes cross-functional flowchart
• Created lessons learned surveys
• Created post-site visit surveys

Proposal Manager

Confidential

Responsibilities:

• Managed and coordinated task order proposals as a prime and as a subcontractor on the proposal team. Wrote past performance and management sections of proposals. Edited task order proposal responses and other deliverable documents. Provided desktop publishing for large and small responses to RFIs, RFQs, and Task Order RFPs. Redesigned the structure of and interface for the SharePoint Task Order Response working libraries and archive sites. Provided primary input for the SharePoint Proposal site restructuring effort.
• Senior Project Coordinator/ Technical Writer/ Business Development Analyst, Advantage Technical Resourcing for Jorge Scientific, Inc. ; Technical Writer, Consultant (Part-Time)
• Edited proposals, white papers, contract deliverables, reports, briefings, and responses to RFIs in the ISR community. Edited and desktop published/formatted the Constant Hawk - Iraq Final Report to the Government. Researched upcoming business development opportunities. Qualified opportunities, prepared capture documents, and coordinated responses to solicited and unsolicited proposals, with the support of the Proposal Department. Led Business Development efforts for competing on Army IDIQs. Supported the division Vice President with ad hoc business, budget, and management projects. Tracked and reported progress on approximately 20 proposals and contract modifications at a time, for the Constant Hawk programs.

Senior Proposal Analyst

Confidential

Responsibilities:

• Managed responses to Government RFPs, RFQs, RFIs, and Task Order proposal requests. Analyzed and ensured that proposals were compliant with all RFP instructions. Developed compliant proposal outlines and schedules. Interfaced with the contracts department to manage the cost plan and delivery of the proposal, and to manage the contact with the customer. Developed proposal development strategies.
• Performed reviews and participated in review teams to analyze the proposal strategy, proposed logistics, compliance, organization, clarity, content, format, grammatical correctness, and the value of graphics in the proposal. This included Red Team reviews and delta reviews. Recommended improvements in writing/editing policies, processes, and tools. Assisted with proposal production, including quality assurance checks. Managed and provided expertise for desktop publishers, graphic designers, editors, and printing staff. Created work assignments and schedules, monitored workflow, and reviewed work performed by production staff.
• Performed various proposal development roles in the absence of qualified production staffing. Created and managed the Proposal Department SharePoint Services teamsite. Created the architecture for content placement and organization. Populated the site with content to be shared with other business units. Problem - solved issues that arose after deployment.

Proposal Writer/Editor, Proposal Manager

Confidential

Responsibilities:

• Managed DOJ ITSS II task order proposals. Develop compliant proposal outlines and schedules. Interfaced with the contracts department to manage the cost plan and delivery of the proposal, and to manage the contact with the customer. Developed proposal development strategies. Worked with the capture team to formulate solution development strategies. Oversaw proposals as a mentor for various levels of proposal development employees.
• Facilitated and led graphics development sessions and presentations. Facilitated various types of development sessions, focusing on directing the discussions toward achieving session goals. Evaluated proposals for major reviews. Created style guides for subject matter experts. Edited for compliance, consistency, style, and organization. Wrote or rewrote the technical, management, past performance, personnel or any other necessary sections of the proposal. Wrote, reviewed, edited, and clarified resumes. I have never lost a proposal based on personnel.

Lead Proposal Editor

Confidential

Responsibilities:

• Led the proposal editing process. Guided other editors and provide them with a style sheet. Ensured consistency, clarity, organization, compliance, grammatical correctness, and appropriate style for a 300+ page proposal. Interacted with engineers/authors to clarify points, acquire missing information, request paragraph rewrites, and to answer their questions about appropriate language usage. Made capture - related suggestions, worked with capture manager to cut text in order to comply with page-count restrictions, and compile cross- matrices.
• Co-wrote sections with subject matter experts who had trouble writing.

Senior Proposal Coordinator

Confidential

Responsibilities:

• Managed the operations of a proposal effort from start to finish. Oversaw all aspects of the proposal development process including administrative, management, analytical, editorial, writing, and supervisory functions. Trained new teams every 30 - 45 days on how to write proposals and what procedures for the project would be. Wrote management and personnel sections of proposals as well as editing, copyediting, and proofing other sections. Performed desktop publishing duties at an expert level. Facilitated meetings and develop strategies for winning proposals. Provided research assistance. Reviewed and analyzed documentation to ensure compliance with solicitation requirements. Ensured the quality and readability of all proposal sections. Established and tracked publication schedules. Interfaced with the graphics department to produce proposals.

Proposal Coordinator

Confidential

Responsibilities:

• Coordinated the writing, editing, and production of proposals for all Dyn Corp NSP divisions, through the final process. Wrote sections of proposals as well as writing past performance summaries, writing bios, and rewriting resumes for submission with proposals. Edited, copyedited, proofed proposals. Performed desktop publishing for proposals for some departments. Established and tracked publication schedules.
• Interacted with graphics department and desktop publishers to produce proposals. Facilitated meetings and develop strategies for winning proposals. Provided research assistance. Reviewed and analyzed documentation to ensure compliance with solicitation requirements. Assured the quality and readability of all proposal sections.