Objective

Seeking a challenging position where I can assist by contributing my expertise as Business Analyst

Summary

More than 10 years of experience as Business analyst and Quality Assurance role with progressively increasing responsibilities and skills. Expert in the analysis of complex business problems, identify business needs, document requirements, managing requirement change management, coordinating large multi - functional teams. Strong organizational, problem solving, communication, analytical skills and excellent team player and a well versed Scrum Master

Profile

• Expertise in gathering and drafting Business requirements to ensure their completeness during all phases of software development projects and translated them to Functional Specifications.
• Expertise in eliciting and documenting thorough information on AS-IS business and TO-BE business processes and providing Gap Analysis.
• Experience in converting user requirements into technical specifications for preparing test plans.
• Expertise in Requirements Analysis and Use Case development using tools like Requisite Pro-tool, DOORS, Jama Contour
• Experienced in using Agile and Waterfall methodology
• Extensive experience in Rapid Application Development RAD to efficiently progress towards an acceptable design.
• Expertise in creating Business Process Flows, UML diagrams Use case and activity, Entity-Relationship Diagrams ERD, Data Flow Diagrams DFD
• Expertise in effectively managing multiple projects simultaneously.
• Expertise in facilitating scrum ceremonies sprint planning, retrospectives, daily stand-ups, etc.
• Expertise in reviewing, creating Test cases, Test scripts, and Test Procedures including User Acceptance tests UAT and Defect tracking.

SKILL SET

• CRM
• Salesforce
• Requirement Management Tool
• IBM Requirement Pro, IBM DOORS, Jira, Jama Contour, Quality Center
• Software Engineering methodologies and Processes
• Agile, Waterfall, RAD, UML, CMMI, RUP, Scrum Master
• Databases/ETL Tools
• Oracle, My SQL, SQL Server, DB2, Sybase, Informix, Informatica, Oracle GoldnenGate, Google Analytics
• Operating Systems
• MAC, Solaris 7.0/8.0, Windows 95/98/2000/NT, XP, UNIX
• Programming and Scripting Languages
• C, Java, JavaScript, HTML, SQL, UNIX, Ruby, Visual Basic, VB Script, HTML, ASP, .Net

PROFESSIONAL EXPERIENCE

Sr. Business Analyst

Confidential

• Responsible for tracking and resolving issues arising during UAT execution in Quality Center
• Responsible for documenting UAT scenarios and assist User's with the Acceptance testing till sign off
• Developed various workflow scenarios for user access and management being done via Next Generation NG Portal Identity and Access Management IDAM .
• Work closely with SME's and Business User's to identify, define, and document the requirements for the Customer Portal integration with several modules.
• State Fund offers diverse and comprehensive products and services that provide a strong and stable option for Workmen's compensation for employers.
• Gathered and analyzed requirements using various elicitation methods e.g. Interviews, Brainstorming, JAD sessions, wireframes etc.
• Reviewed Test Cases by analyzing test requirements for functional and integration, User Acceptance testing.

Business Analyst

Confidential

Responsibilities:

• Worked closely with the Business Stakeholders in defining, documenting and diagramming the AS IS Business Process flow and up with the TO BE Business Process needed to develop a new application called Project Portfolio Management Tool PPMT .
• Gathered and analyzed requirements using various elicitation methods e.g. Interviews, Brainstorming, JAD sessions, wireframes etc.
• Captured detailed requirements in the form of functional requirements, Use Cases, wireframes etc
• Assisted project manager with decomposing activities and creating baseline schedule in MS project.
• Collaborated with technical team with the data requirements to develop reports and dashboards using MYSQL and present to the Leadership for their buy-in during sprint review meeting
• Created the Traceability matrix to map requirements to use cases to test cases.
• Acted as a liaison amongst Business Users and Development teams Off shore as well as local on issues reported
• Responsible for documenting UAT scenarios and assisted User's with the Acceptance testing till sign off.

Environment: PHP, Agile, VISIO, Quality Center, Java/J2EE, MS-Project

Confidential

Senior Requirements Analyst

The project was to develop a new tracking application to assist the users of Meso Scale Diagnostics to search and complete reviews on the diagnostics online.

Responsibilities:

• Meso Scallae Vascur Injury Portal MSVIP is a tool used to track the Vascular Injury Panel 2 human Kit data. The portal tracks the research data pertaining to acute inflammation and tissue damage as well as numerous other biological processes related to acute inflammation studies. This portal uses Next Generation NG Portal Identity and Access Management IDAM and also provides single sign-on SSO capability. It provides authentication, authorization, user with role based access control RBAC, provisioning, self-service request, federation and password management.
• Developed workflow scenarios for user access and management implemented via Next Generation NG Portal Identity and Access Management IDAM .
• Analyzed and drafted business requirements for legacy data migration, reporting, Identity and Access Management IDAM requirements for several MSD's applications
• Gathered and documented requirements using various elicitation methods e.g. Interviews, Brainstorming, Joint Application Design JAD sessions, wireframes etc and documented requirements in the form of user stories that resulted in high level project scope and product backlogs.
• Developed various artifacts like project scope and vision document, Use Cases and all the associated deliverables.
• Documented business and functional requirements for the Meso Scale Vascular Injury Portal MSVIP
• Gathered Portal Requirements for a customer facing external portal, internal back office portal, and an external facing Wiki
• Drafted requirements for enterprise Search, FAQs, content management, user management, order entry, billing, and contracts.
• Interface with internal and external systems for contact, account, product, pricing, invoicing and payment related information.
• Coordinated with the Portal Technical Team to facilitate the design, testing, and implementation of the Portal Requirements
• Documented Test scenarios for the Limited User Testing LUT .
• Interacted extensively with the business users and SMEs to thoroughly understand the AS IS business system and elicit detailed description of the issues across various cross-functional teams.
• Analyzed and drafted requirements for SharePoint integration with the MSD portal application
• Facilitated and managed several SAT System Acceptance Testing and UAT User Acceptance Testing cycles for several MSD's applications which included Google Analytics, Business Intelligence
• Acted in the role of Scrum Master in daily stand up's with product managers, development and test team members in an agile development environment to resolve issues and meet deadlines, managed project backlog, burn down charts, prioritize resolution of defects/bugs during Sprint planning meetings
• Created weekly Risks, Issues, Dependencies Document RID, and meeting minutes and ensured proactive measures to minimize them.
• Collaborated with technical team to draft data requirements for reports and dashboards and present to the Leadership for their buy-in during sprint review meeting
• Created conceptual to procedural Business Process Models for various business activities.

Environment: AGILE, VISIO, HP Quality Center Requirement and Test Management, UML, and SOA architecture, Java/J2EE, BEA Web logic Portal, My SQL

Confidential

Business Analyst

Responsibilities:

• Develop business process flows to identify gaps in user requirements and systems functionality for COTS.
• Participated in the JAD sessions with SMEs and end user interviews to gather the business requirements.
• Created requirements using various elicitation methods e.g. Interviews, Joint Application Design JAD sessions, etc and documented requirements in the form of user stories that resulted in high level project scope and product backlogs.
• Acted as a Liaison with the business users and Technical team members to draft and clarify issues during the development of portals
• Generated conceptual models utilizing UML methodology DFD, ERD, context diagrams as and use cases.
• Performed the impact analysis, gap analysis, and feasibility study.
• Facilitated and managed several SAT System Acceptance Testing and UAT User Acceptance Testing cycles during several test releases.
• Documented the process and data flows based on complex business requirements related to several human intelligence applications to facilitate effective and efficient system test cycles.
• Analyzed and drafted business requirements for legacy data migration, reporting, Identity and Access Management IDAM requirements for several DIA applications being done by Oracle Golden Gate.
• Documented reporting requirements for various reports being generated using Business Intelligence
• Assist in QA, UAT, and integrated testing efforts by writing test plans, functionality tests and identifying requirement redefinition.

Environment: VISIO, Requisite Pro, UML, ERD, Oracle, Java/J2EE

Confidential

Business Analyst

Responsibilities:

• Wrote the project scope document, handled scope changes and worked on resolving outstanding issues during full life cycle of the project.
• Documented requirements, created use cases and wrote functional specifications.
• Documented complex Business Rules Documents BRD to facilitate complex legacy data migration to several downstream ERP systems being done using ETL/Data Stage
• Worked closely with end users and Management Team on resolving outstanding process issues during various phases of the application development
• Responsible for deliverables, deployment scheduling, maintenance, and administration of the application.
• Built and managed the UAT test artifacts for the application during various UAT cycles
• Created and maintained various test artifacts - test strategy, test plan and approach and requirements traceability matrix

Environment: UML, Visio, Rational Clear Case/Clear Quest.

Confidential

SQA Manager

Responsibilities:

• Coordinated and conducted phase gate reviews for all test activities, test artifacts over multiple test cycles
• Ensured delivery against QA department goals and objectives, developed and managed overall quality assurance project schedules, resource selection and allocation , budget management, costs for several QA related projects
• Developed and published the quality assurance metrics for performance improvement, improvised test coverage, success rates, defect analysis etc. to senior management, PMO, and govt. representatives
• Facilitated resolution of software quality assurance issues with the project team during system testing, system acceptance testing and regression test cycles
• Designed and developed several data flow diagrams for the creation of the application test data being transformed from upstream data sources using Informatica
• Defined and implemented a comprehensive test automation strategy to expand existing test coverage and formulate a good regression suite using Quick Test Pro
• Formulated and created several artifacts test plan/ strategy/test data document for various applications in CBP
• Resolved defects found during various test cycles with business users, development and project management teams
• Trained and mentored team members on how to perform effective functional/system/ ETL /SOA/508 compliance testing etc.

Environment : VISIO, MS Project, Informatica, Quick Test Pro Automation suite, Quality Center Test Management

Confidential

QA Manager

• Co-coordinated and managed the end-to-end testing for the Non-Immigrant Visa application
• Responsible for the resolution of defects found during IV V testing for the Non-Immigrant Visa application
• Created test data used in the end-to-end testing of the NIV application as part of the IV V testing

Environment: VB, Quality Center, Quick Test Pro