We provide IT Staff Augmentation Services!

Business Systems Analyst Resume

4.00 Rating

San Jose, CaliforniA

SUMMARY:

  • Accomplished Business System Analyst professional with a unique combination of operational software development and financial systems.
  • Proven track record of working with domestic and international teams to identify business processes and process improvement, translating into software applications.
  • Strong verbal and written communication skills coupled with a demonstrated ability to utilize SDLC in software implementations.
  • Strong ability to extract and analyze data, producing key performance indicators to stake holders.
  • Effective, energetic team builder, leader, mentor, and motivator, for both internal and external organizations.

TECHNICAL SKILLS:

Software: Microsoft Office Suite WORD, Excel, PowerPoint, Microsoft Project, Microsoft Front Page, VISIO, Adobe Suite, Oracle Financials, Oracle Agile PLM, Oracle Demantra Demand - Planning, Intuit QuickBooks, QuickBase, Microsoft CRM, Dynamics NAV, SL and GP, Business Intelligence, Crystal Reports, MS SQL Reporing Services, JIRA, Salesforce

Languages: SQL, Oracle PL/SQL, HTML

Operating Systems: Windows, MS-DOS, Unix, Linux

Database: Oracle, SQL Server, MS Access

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, California

Business Systems Analyst

Responsibilities:

  • Member of a team driving projects that are a part of a large initiative to enhance existing service capabilities.
  • Interface with SME’s and other teams cross - functionally to create road maps for process changes within the Global Supply Chain Services organization, including execution and validation.

Confidential, Santa Clara, California

Senior Systems Analyst

Responsibilities:

  • Project Manage cross-functional teams for implementation of Supply Chain Visibility software.
  • Solution the Supply Chain planning process by defining functional business requirements for internal software development.
  • Work with global supply chain providers to deliver information to Semi-Conductor and Hi-Tech customers to improve the operational planning process.
  • Define requirements and deploy Tableau Analytics Dashboard, enhancing the Supply Chain Visibility software.
  • Cross-functional on all aspects of Supply Chain Visibility application.

Confidential, San Jose, California

Business Systems Analyst

Responsibilities:

  • Provide Manufacturing Operations and Finance support to Confidential ERP system.
  • Create business and functional requirements for enhancements to the Software as a Service, (SaaS) application.
  • Provide cross-functional on all aspects of application.
  • Project team member on Salesforce CRM implementation, providing business and functional requirements to third party vendor, developing and executing test scripts..
  • Develop and deliver custom MS Access interface tool, linking CRM, Sales Order, ERP and Shipping applications.
  • Define and document Standard Operating Procedures (SOP) for Sales Order, Manufacturing Operations and Product Shipment.
  • Create custom management SQL reports to meet requirements for Supply Chain, Manufacturing, Logistics and Finance.

Confidential, Sunnyvale, California

Business Systems Analyst

Responsibilities:

  • Deliver communication and to contract manufacturing supply chain during a world-wide Siebel CRM upgrade.
  • Create business and functional requirements and use cases for internal Oracle11i application enhancements.
  • Work with IT to test and deliver enhancements.
  • Project Manager for a SaaS Supply Chain Visibility solution with third party vendor. Develop timeline, manage resources, create business requirements, create data extracts, develop and execute, test scripts, create documentation and train end users, design custom manufacturing reports.
  • Develop and deliver interim Intuit QuickBase solution to manage new Trade Compliance shipping regulation.
  • Develop and deliver custom Manufacturing Operations reports from Business Intelligence (BI), and Agile PLM applications.

Application Specialist - Consultant

Confidential, San Mateo, California

Responsibilities:

  • Work with Microsoft support to improve implementation of Dynamics SL.
  • Serve as primary contact for internal SL users, providing company wide problem solving, and documentation.
  • Provide management reports utilizing Microsoft SQL Server Reporting Services.
  • Produce end-to-end software requirements, adhering to the software development lifecycle process for a custom, in-house software project.
  • Work closely with off-shore programming staff during development process.
  • Serve as primary contact for internal NAV users following an unfinished implementation. Provide company wide application and documentation. Provide requirements for NAV features and upgrades. Select Microsoft Dynamics NAV VAR partner.
  • Convert internal management reports from Crystal to MS SQL Server Reporting Services. Develop and deliver data warehouse for additional report analytics.
  • Test an in-house Oracle9iAS Discoverer report application, including validation of a company wide data repository. Customize management reports based on requests from Business Management.
  • Consolidate World-wide operation data from multiple systems, and produce key Management reports for Business Management. Reports include world-wide sample distribution, manufacturing delays for key customers, and tracking time lines for current projects.
  • Assisted in General Ledger conversion from Quick Books to Microsoft GP.
  • Created company-wide policies and procedures for internal and external audits.

Confidential, Redwood City, California

Product Manager

Responsibilities:

  • Created business design documents including scope and functionality specification utilizing UML methodology for a Web-based solution to insurance industry.
  • Prepare and manage project plans, including tasks, resources, timeline and deliverables for multiple Web projects.
  • Provided business and technical support to programming, including development of test plans.
  • Project Manager working with third party vendor to convert QuickBooks to Sage Accounting Systems.

Confidential, San Francisco, California

Product Manager

Responsibilities:

  • Defined internet insurance products based on market studies provided from the insurance industry.
  • Created business design documents including scope and functionality specification for Web-site application.
  • Project Manager working with third party vendor to convert QuickBooks to Freedom Financial Systems..

Confidential, San Francisco, California

IT Business Analyst

Responsibilities:

  • Project Manager in implementation of a third party insurance system.
  • Evaluation and selection of software package, maintenance of project timeline, management of data conversion, test plan and final implementation.
  • Managed team of four programmers in upgrading Oracle Forms custom Insurance application to Year 2000 compliance. Provided business and technical support to programming, developed a test plan, and maintained project tasks and timeline utilizing Microsoft Project.
  • Provided business requirements, managed programmer in development of Data Mart. Designed reports based on requests from internal management and external clients.
  • Provided business and technical support to programming staff for enhancements to internal Oracle Forms Insurance application.
  • Provided Management and external clients with Management Information in the form of data and reports, employing SQL and Microsoft Office tools
  • Utilized knowledge of financial analysis methods and management information systems to develop SAS internal forecast trends.
  • Project team member working with third party vendor implementing Oracle Financials.

We'd love your feedback!