SUMMARY

• Business System Analyst with an MBA and extensive experience of over 7 years in business process analysis, requirements gathering & validation, functional specifications and modeling
• Experience working with business users to analyze and document business requirements and system functional specifications.
• Mentored QA Teams and halped them to formulate test cases from teh use cases.
• Involved in Project Planning, Managing and Scheduling resources and activities.
• Result - oriented professional with proven ability to drive revenue growth in highly competitive markets. A strong relationship builder with excellent individual and group presentation skills.
• Demonstrated broad strengths in: Project Management, Business Analysis, New Business Development and Negotiations.
• Expertise in Creating Unified Modeling Language (UML) diagrams such as Use Case diagrams, Activity diagrams, Sequence diagrams and other Business Process Modeling notations (BPMN).
• Extensive experience in gathering Business and Functional Requirements, developing Use Cases, creating screen mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Risk analysis, modeling Businesses Processes, and preparing Training manuals and Knowledge Transfer manuals.
• Expertise in Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis (OOA/D), and Rational tools used during all four phases of RUP: Inception, Elaboration, Construction and Transition.
• Expertise in Creating Unified Modeling Language (UML) diagrams such as Use Case diagrams, Activity diagrams, Sequence diagrams using Enterprise Architect and Rational Rose.
• Experience in designing and implementation of integrated web solutions for service/ product offerings.
• Experienced in working with Cross Functional Teams and interacting with all levels of management for requirements, resources and project status and delivering custom applications in phases.
• Excellent Business writing skills in writing Business Requirements Document (BRD), Use Case Specifications, Functional Specifications, Systems Requirements Specification (SRS), Data Dictionary, Workflows.
• Conducted successful projects with teh halp of development and testing teams to achieve deadlines timely and proficiently. Sincere, well-organized, quick learner, self-motivated, team player and achiever.
• Experience of managing Windows 2003 based servers with Microsoft Technologies such as Exchange 2003 and SQL 2000 (Standalone and Clustered), Active Directory, Share Point Portal 2003 and Internet Information Server.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of test cases.
• Expertise in designing and developing test plans and test scripts.
• Good working noledge of Ms Excel, Ms Word, Ms Access, Ms PowerPoint, Ms Project and MS Visio.

TECHNICAL SKILLS

Methodologies: ITIL V3, RUP, SDLC, Agile, SCRUM

Business Modeling Tools: MS Visio, Rational DOORS, Rational Requisite Pro

Change/Config Mgt. Tools: Rational Clear Quest, Rational ClearCase, Siebel

Languages: C++, JavaScript, HTML, XHTML, PHP, Perl, Visual Basic

Databases: Microsoft SQL Server 2005, MS Access, MySQL, Oracle

Web Development: Dreamweaver MX, Adobe Photoshop

Operating Systems: Windows server 2003, Windows 9x/NT/2000/XP/7, Mac OS X, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Business System Analyst II

Responsibilities:

• Worked in an agile development environment and gatheird user stories for product backlogs.
• Developed Business Requirement Documents (BRD), and participated in shaping a high-level project plan.
• Worked with project leaders in coordinating all aspects of projects such as planning, scheduling, task assignment, risk management, and tracking.
• Facilitated JAD sessions with SMEs to halp understand and collect requirements pertaining to loan origination, underwriting, interfaces, and compliance for Mortgage Loan Products.
• Conducted user interviews, gatheird requirements, analyzed and collaborated with Project Managers to develop weekly and monthly status reports, and documentation of process flows, policies and procedures.
• Created flowcharts using MS Visio, and presented it to teh SMEs for validation and sign-off.
• Assisted in writing test cases using requirement documents.
• Facilitated sprint review sessions to demonstrate teh solution and get business approval.
• Interacted with various cross-functional teams and stakeholders in order to initiate teh development and delivery of solution.
• Prepared detailed reports of defects and comparison chart.

Environment: Windows 98-7.0, MS Office, MS SQL 2008, HP Quality Center, Snag-It and SWOT analysis.

Confidential, Irving, TX

Business System Analyst

Responsibilities:

• Involved in reviewing teh business process and possible improvements based on user requirement. Interviewing teh stakeholder’s and other end users, asking detailed questions and carefully recording teh requirements in a format dat can be reviewed and understood by both business people and technical people.
• Used MS Access and Visio to create business process flowcharts and workflow diagrams.
• Involved in detailing project mission, Data Process Flow Diagrams and timelines.
• Formed a bridge between teh Project Manager and different teams with effective presentations.
• Prepared Workflow diagrams analyzed AS IS and TO BE scenarios, designed new process flows and documented teh business process and various business scenarios.
• Utilized Rational Unified Process (RUP) to configure and develop processes, standards, and procedures.
• Involved in teh calculations and documentation using MS Excel, MS word, MS Access and PowerPoint.
• Involved in reviewing and writing URS and Functional Requirements.
• Analyze business requirements and segregated them into high level and low level Use Cases, activity diagrams State Chart Diagrams according to UML methodology thus defining teh Data Models.
• Involved in Business process modeling, conducted & participated in Joint Application Development (JAD) sessions with System Users.
• Assisted in preparing Audit reports from teh audit results given by my team and presented it to teh senior management with suggestions and feedback for corrective actions on teh same.
• Assisted in teh user acceptance test (UAT) and suggested recommendations for teh applications.
• Worked with SQL queries for data manipulations.
• Thorough documentation of teh entire process along with all its activities.

Environment: Agile methodologies, Rational DOORS, Siebel, SQL, Microsoft Visio, Clear Quest, Ms Project, Oracle, XML, MS Excel, MS Access

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Elicited and gatheird user and business requirements through open ended discussions, brainstorming and prototyping.
• Gatheird requirements to describe teh business needs in creating teh requirements deliverables and work products
• Interaction with teh Subject Matter Expert and business users for requirements gathering by conducting more than one JAD sessions
• Analyzed loan approval process using process flow diagrams to automate teh processes
• Created Use Cases to document alternate business scenarios and designed UML diagrams using Rational Rose to clearly explain teh flow
• Implemented RUP Methodology by analyzing business requirements through use cases
• Used MS. Project to coordinate activities with project manager and requirements team
• Reviewed test cases and test procedure templates and guidelines to be used by teh QA team
• Authored progress reports and submitted to project manager
• Submitted milestone report on time to time bases to Project Manager
• Used test director as bug reporting tool and halped QA team in defect tracking and bug fixing
• Part of teh regression and User Acceptance Testing
• Involved in training and documentation of for new product release

Environment: MS-Office, MS Project, MS Excel, MS Access, TOAD, Oracle Server

Confidential, Seattle, WA

Senior Business Analyst

Responsibilities:

• Responsible for coordinating JAD sessions with business users to analyze loan application lifecycle, gather and define teh key performance indicators, document and present teh requirements specifications.
• Identified constraints in teh existing mechanism and designing solution to overcome constraints.
• Responsible for understanding business rules dat drive system logic.
• Defined project milestones, schedules, monitoring progress using MS- Project and updating plans as required.
• Initiated Use Case Analysis, which provided teh framework for potential use case deliverables and their inter relationships, and allow for maximizing software reuse.
• Created Use Cases using UML and managed teh entire functional requirements life cycle using Rational Unified Process, Requisite Pro.
• Created Process Work flows, Functional Specifications, and responsible for preparing Software Requirement Specifications (SRS), Functional Specification Document (FSD).
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Requisite Pro.
• Responsible for creating business flow diagrams (using MS-Visio).
• Extensive experience with User acceptance testing (UAT), System testing, Integration testing and build verification testing.
• Involved in configuration management, version control and change management using Rational Clear Case and Rational Clear Quest.

Environment: Rational Suite (RUP, UML with Rational Rose, Rational Requisite pro, Clear Quest, Clear Case) MS Access, MS Excel, SQL

Confidential, Westmont - IL

Business System Analyst

Responsibilities:

• Responsible for requirements elicitation and analysis, generating workflow process and necessary documents for teh project.
• Defined Business processes, analyzed and documented requirements, identified gaps and evaluated change requests.
• Managed project templates, Use case templates and traceability matrices in Rational Requisite Pro.
• Responsible for creating numerous Work flow diagrams and business processes using RUP.
• Worked with teh development team to make sure dat they understood teh user requirements and dat teh system developed met those requirements.
• Supported QA Process and QA documentation management.
• Assisted with project administrative tasks, such as work plan administration, time tracking, and project schedule maintenance using Ms Project.
• Developed System testing plan for teh application and provided guidance to teh testing team.
• Developed system and user acceptance test cases.
• Created UAT plans and procedures. Documented inconsistencies and resolved issues.
• Wrote test scripts and cases in association with project manager. Evaluate test case coverage; analyze defects, determined if teh success criterion TEMPhas been met.
• Participated in auditing teh business process and activities in an organization which halps them to find non conformances in activities.
• Designed test packages and classes with designers. Involved in designing interface to automate tools and design test procedure behavior.
• Managed all types of change requests, defects, enhancements, issues and documentation changes.

Environment: Ms Access, Ms Excel, Windows 2003, Java, Rational Requisite Pro, Rational Rose, Rational Clear Case, Rational Clear Quest, RUP Methodology.