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Senior Business Analyst Resume

4.00 Rating


  • Overall 8 Years of work experience in Project Management . Excel in liaising between business and technical areas to achieve on - time, on-budget and on-spec project completions.
  • Authors and maintains a Business Requirements document, process flows, User Stories, Use Cases.
  • Excellent in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown and instilled shared accountability for achieving project milestones
  • Able to merge customer and user needs with business requirements, budgetary restrictions and logistical considerations to meet project deliverables.
  • Create and manage each assessment/service request, track the progress, assign technical resources across project portfolio.
  • Expertise in working with remote teams across countries -(US,India, Singapore and Taiwan )managing multiple projects effectively.
  • Prepares cost-benefit and return-on-investment analyses for project implementation
  • Proactively manage changes in project scope, identify potential crises, and deliver contingency plans.
  • Good knowledge on Oracle and data migration projects involving Teradata and Vertica.
  • Good technical knowledge on Unix shell scripting, Data warehousing concepts and Web Technologies.
  • Flexible and versatile to adapt to any domain and work on any project.
  • Possess good domain knowledge working in Banking, Health, Retail and Insurance group.
  • Efficiently coordinate with internal teams to set up appropriate systems, code promotions into production until Go Live.
  • Focused on people development by leading succession planning and anticipating future skills required
  • Multitasking and prioritizing projects, as well as the ability to appropriately set and manage expectations.


Operating Systems: Windows 2000/NT 4.0 Server, AIX, HP-UX 11i v2, Redhat Linux

Database: Oracle 11g R2,DB2, SQL Server 7.0, Teradata, MS Access 7.0, HP-Vertica Appliance for Big Data.

Web/App servers: Internet Information Server, Apache Web server, Web Logic

Tools: M S Access, SVN, JIRA,MS Office, Microsoft SharePoint, IBM Tivoli TOAD for Oracle\Data analysts, Citrix, Teradata SQL Assistant Putty, VSS, Puppet,Tortoise, CVS, HP Quality Center, SQL Server 2008, WinSCP, Microsoft Excel\Word\PowerPoint, Text pad, Use case diagrams ( ER), Autosys.



Senior Business Analyst


  • Accountable for overall project management for projects operating in more than 22 countries.
  • Responsible for applying Big Data concepts in the project using BI tools.
  • Responsible for overall project management for implementing the data migaration from Teradata to Vertica
  • Responsible for project coordination, service ticket resolution in Information security aspect .
  • Introduced process improvements by tracking through JIRA to reduce the ongoing support cost
  • Active participation in, implementation and communication related to project/product
  • Develop a standard, structured and best practice approach to the selection of new technology including migration and enhancements.
  • Worked on two major GO-LIVE activities as per the implementation plan and worked on multiple projects simultaneously
  • Identified opportunities to enhance existing QC processes and led process improvements.
  • Thorough knowledge of database concepts ( Sql, Oracle)
  • Built productive relationship with the business partners and external vendors.
  • Performed business analysis process reengineering.
  • Interacted with the Sponsors to defineprojectscope, budget and communicated status.
  • Interface with several levels of senior management, such asITleaders and business discipline directors, to reportprojectstatus, escalation of issues, and requested changes. Ensure timely and accurate reporting based on defined metrics and measurements.
  • Coordination of issue resolution across business, production support, development and functional teams in the context of specific issues until getting into closure
  • Maintain more than 20 Application and also investigate and troubleshoot, hardware, environment and configuration related issues.



Business Analyst


  • This is a consolidation project involving requirement gathering, design, build, testing, implementation and support. This application will be deployed in segments with multiple installs on a periodic basis.
  • Big-data concepts will be applied as part of this project to attain high performance with low cost servers.
  • To come up with a simplified data model, reduced storage costs, reduced latency, improved availability and scalability in order to cater to various customer facing strategies and interactions.
  • Design solution to create interface in order to extract all necessary data across 4 independent line of business
  • Design bridging methodology to solve mismatch in system data models
  • Communication with multiple stakeholders involved in the migration to synchronize and analyse streamlined data movement.
  • Participated in Decision support team to analyse the user requirements and to translate them to technical team for new and change requests.
  • Improved efficiency, productivity and profitability through automation and reusability.
  • Investigate, debug and fix problems with Teradata and Vertica as and when required at a faster pace. Review of Code, documents and SLA reports.
  • Plan for managing people, software and hardware resources judiciously. Ensure efficient utilization of resources.
  • Integrated multiple Frameworks to move data from Teradata to Vertica.
  • Collate status reports and present progress review information to clients on a timely basis.
  • Provide leadership to team members; motivate and guide team members to ensure that best practices in goal setting, performance reviews, coaching, motivation and are implemented in the team
  • Meet with customers to determine their needs, gather and document requirements, communicate with customers throughout the development project to manage customer expectations, resole issues and provide status reports.


Technical Analyst


  • Hands on experience with Business Management System
  • Organized review meetings with various stakeholders and preparing the Business Requirement Document
  • Client interaction for business process analysis from Requirements elicitation, Analysis and Traceability Matrix stage till implementation in the software lifecycle (SDLC)
  • Preparation of Functional Design document and Architecture document
  • Prepared Process Flow Diagram using Microsoft Visual Studio
  • Monitor and Support during ST/IT/PROD and resolving issues raised by coordinating with the testing or prod support team
  • Preparation of detail design, code walkthrough and the development of extraction strategies
  • Institute and monitor support case resolution metrics and drive efficiencies


Software Engineer trainee


  • Worked as an ETL developer gathering requirements, design, build, testing, implementation and support
  • Built BTEQ Scripts on the provided business rules to ensure the data quality is met.
  • Preparation of detail design, code walkthrough and the development of extraction strategies
  • Involved in Maintenance and Production Support, Analysis and resolution of incidents
  • Root Cause Analysis and solution implementation for High\Emergency Severity requests
  • Analysis of requirement and the source data
  • Involved in Code walkthrough, resolving technical and design issues, data migration between various databases using ETL and performing independent unit testing
  • Maintenance and Support of the application

Environment: Teradata 12.0, Unix, Oracle 11gR2, Windows XP, Toad

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