SUMMARY

Highly motivated and result oriented Business Analyst, ITIL v3 foundation certified and MIS degree holder with more than 11 years of proven experience in areas of business analysis, requirements gathering, software testing, budget management, cost management, vendor analysis.

AREAS OF EXPERTISE

WORK EXPERIENCE

Business Analyst Contract

Confidential

• HUDStat project- Develop reports and dashboards for HUD's Strategic and Management objectives using MicroStrategy's BI tool.
• Responsible for interfacing with HUD stakeholders for requirements elicitation and finalizing requirements for developing reporting dashboards in MicroStrategy BI tool for HUDStat project.
• Conduct in-person interview sessions with core team members of HUD team to gather high level requirements, base lining the
• Requirements and flushing them into low level requirements. Conduct meetings with client and developers to clarifyrequirements.
• Facilitate client, internal meetings and scribe to meeting minutes.
• Prepare project deliverables documents - Requirements definition document, Requirements Traceability Matrix, Change Management Log and Mock up trackers as part of business analysis role.
• Participate in daily Scrum meetings, track and update tasks in JIRA

Business Analyst Consultant

Confidential

Responsible for Business and technical definitions and requirements management tasks and assignments for multiple projects Worked closely with Project stakeholders, SME's and staff to understand and document requirements and specifications of various systems Performed System testing and Regression testing for a very large nationwide award winning Social services Case management system named Financial Assistance and Social Service FASS-CMS System using HP Quality Center Worked closely with Quality Assurance team to document the testing results in Quality Center for FASS-CMS Audited FASS-CMS Conference Room Pilot CRP requirements and prepared the audit report and presentation, worked closely with the contractor to ensure the completion and implementation Lead BA for coordinating UAT testing effort , documenting results for Financial Business Management System FBMS -FASS CMS for Division of Human Services DHS Prepared Requirements Definition Document RDD and Requirement Traceability Matrix RTM for Billing and Collection system named Modernization of Irrigation Information Management System MIIMS project Successfully completed system implementation for IA users from legacy Information Management System IMS to Data Tracking System DTS .Reviewed project documents and artifacts Gathered and documented Requirements for Computer Aided Design CAD system for Office of Justice Service OJS Develop swim lanes, flow charts for various IA-IT processes Set up SharePoint portal for Department of Interior DOI users Worked with Share Point administrator to put together a Share point site for posting weekly Executive Summary Report Coordinate and facilitate weekly Indian Affairs Information Technology IA-IT Executive summary report including maintaining the contents of the site Prepare RFP for Computer Aided Dispatch System for Office of Justice Service OJS Scribed to meetings, documented meeting minutes

Sr. IT Business Analyst

Confidential

Responsible for multiple tasks in key areas mainly Business Analysis and Operations, Budget Management, Project evaluation implementation, Process improvement, Project Coordination, Proposals and Contracts Administration for vendor contracts. Maintained full responsibility of providing deputy PM support for HQ and Data Center relocation project including PO process, contract administration and tracking, invoice approvals and vendor payments Conducted Financial analysis for HQ and Data Center relocation, facilitated team collaboration fostered communication, coordinated critical activities, managed engagements expectations, secured time-critical approvals Managed, coordinated, implemented IT business projects, processes, initiatives, programs Verified and validated for vendor invoices for payment, checked for conformance with contracts and budget Prepare, evaluate, track, monitor company-wide Capital and Operational IT expenditure budget in coordination with associated departments heads including global offices Consolidate and present budget for senior management's review and approval using complex excel formulas like pivot tables, macros, what-if analysis Create monthly, quarterly and annual reports including Telecom, IT expenditure reports both operational and capital for management review using MicroStrategy 9 reporting tool Coordinate with Finance Planning Analysis team to create and improve financial and forecasting model Interface with various business units like IT Operations, Finance, Facilities, Real Estate, and Contracts team to lead in project evaluation, cost and budget analysis, RFP responses and other initiatives IT Purchase order submission, approval and processing including but not limited to detailing business justification, Scope of Work documents SOW , interacting with vendors for bids, ensuring project costs is in conformance with the budget Conducted vendor research and evaluation, bid process, conduct on site and off site meetings, assign tasks, provide recommendation to management, contract submission, approval and execution Preparing cost and pricing data in support of projects and proposals. Analyze and define current business processes of operating units, suggest process improvement to comply with qualified processes and procedures Managed operational accounting functions for IT Telecom invoices and T E. Analyze, audit, validate, approve, reconcile forward accounts to the Finance dept Responsible for evaluation, procurement, requirements gathering, testing of in-house finance application- Invoice automation application. In conjunction with the audit team streamlined, created, developed and maintained invoice approval process Analyzed Purchase order application and processes to detect critical deficiencies and enhancements needed, coordinated with Application team, improvise system changes, participated in user acceptance testing UAT . Developed user manuals and technical user guides for the internal users of the system IT Project Coordinator for analyzing and facilitating IT / Telecom infrastructure requirements for establishing more than a dozen domestic and international offices collaborated with vendors, and related departments like IS, Technology, Facilities etc. for equipment purchase Conduct market research for cost effective solutions to meet IT hardware requirements for US international offices Conducted IT asset liquidation for Micro strategy's US and worldwide offices on annual basis

FINANCIAL ANALYST

Confidential

Performed data analysis and information integration for the Audit division of MCI. Validate various transactions to ensure accuracy integrity of data entered into specific databases Analyzed and validated over 300 invoices per week and filed claims with telecom vendors. Created and maintained process documentation Provided recommendations for process improvements in compliance with quality guidelines as part of audit preparation Opened and settled disputes with billing vendors for various charges. Researched aged claims telecom worth 32 million resolved issues amicably resulting in reimbursement of outstanding amounts. Assisted Staff specialists in analysis of COBRA accounts where company was overcharged resulting in detection of credit worth millions of dollars

Accounting Admn. Assistant

Confidential

Analyzed accounts for quality conformance. Set up 'new customer' accounts. Identified accounting problems and provided effective solutions. Provided support and resolution to customer requirements. Maintained a highly effective filing system for vendors and customers providing easy access to critical information. Analyzed and prepared monthly commission reports for sales representatives.

Accounting Associate

Confidential

Analyzed financial accounts and transactions for verification and validity Reconciled accounts receivable reports and General Ledger. Liaison with clients for resolving receivable issues. Conducted daily Lock-box and In-house checks, posting checks to general ledger Researched and resolved open money unapplied cash for special projects.

Instructor

Confidential

Impart classroom instruction at a leading software-training organization. Taught Java SQL programming, Unified Modeling Language, Programming Logical Technique and Front Page Editor. Conducted exams

HR Assistant

Confidential

Assist in Recruiting and bring new employed on board, provide new hire orientation , Conduct exit interviews, maintain employee files, assist with payroll