SUMMARY:

• IT Project Manager and Project Manager with 20 years experience. Expertise in IT systems, project analysis, data mapping and modeling, testing, and project management. Proven ability to elicit, gather, and clarify business requirements, both internal and client;
• Convert them into technical and functional specifications (FDD / TDD);
• Perform gap analysis; and design process re - engineering and system improvements to increase productivity and reduce costs.
• Demonstrated skill at implementing and delivering complex, large-scale projects, both batch and .net (web pages), on time and within budget.
• Extensive experience in business analysis of Insurance, Mortgage and (Auto) Loans, and Financial systems.
• Proven expertise in the implementation of financial systems and upgrades for large corporate firms.
• Strong analytical and organizational skills to meet rapidly changing business climates, exceed customer expectations, analyze business needs, code calculations and logic, and implement timely solutions in an Agile (SCRUM) work group.
• Led development of projects and project plans resolving intricate operational and integration issues for small to large-scale projects ranging from $100,000 to $2 million.
• Provided hands on leadership, mentoring, motivation, and for technical teams to ensure complete implementations.
• Served as IT system specialist and owner of critical systems requiring urgent timelines, rapid response, best deliverable solution, and the highest level of customer service.
• Prepared and delivered presentations for reviewing project activities, project scope and benefits summaries, s, and milestones with stakeholders.
• Redefined and mapped files and databases, as well as data from vendors, written in JAVA, Javascript, and .net.
• Assured integrity of mainframe databases and Oracle tables for web access and ad-hoc SQL queries.
• Created custom documentation, including job flows, program flowcharts, ERDs, and UML notation using VISIO.
• Project Planning- Managed and effectively tracked multiple concurrent projects with annual budgets in excess of 15,000 hours ($2 million). Accurately estimated project sizes, developed detailed project plans, determined resource staffing requirements, and managed project testing.
• Utilized a central point of contact and logging system for requests to change the initial SOW and acted as liaison between development team and client.
• Risk Management- Reported cost variances (IRR) and simplifying earned value measurements (NPV) toward promoting early detection of potential schedule slippages and reconciling initiatives.
• Reported testing defects and recommended solutions, with associated costs, as well as mitigating the testing delay.
• Project and Resource Control- Supervised and directed activities of technical resources, clearly establishing strategy for projects, tracking suitability of team roles, mentoring as needed, and defining objectives and requirements for software enhancements, integration projects, systems interfaces, vendor interfaces, trouble shooting issues, and maintenance and support for diverse, co-located teams.
• Team Working- Provided hands on leadership, mentoring, motivation and for technical teams to ensure complete, successful, cost effective, and on time implementations of product releases, package application customization (COTS), and custom application development.
• High impact solutions using Joint Application Development (JAD) review sessions/meetings with stakeholders throughout the SDLC and testing phase.
• Communications and Progress Reporting- Provided statistical data and ad hoc status-related reports to all stakeholders, identifying issues and trends involved with multiple projects throughout the full SDLC.
• Prepared and delivered presentations for reviewing project activities, monthly budget summaries, s and milestones with stakeholders. Made recommendations to support the business goals of customers and management. Facilitated the regular meeting and planning processes.
• Quality- Provided enhancement release notes and user for new features and functions. Assisted customers with techniques for data retrieval to use in analysis & decision-making. Developed quality standards via trends and TQM.

TECHNICAL SKILLS:

Project Management: System Development Life Cycle (SDLC) • PMBOK • Capability Maturity Model (CMM)

Operating Systems: z/OS 390 / MVS/XA • JES2/JES3 • VM • Novell Netware LAN • UNIX • Windows XP, NT, Vista O/S • SQL Server • J2EE

Languages: COBOL LE / II • SQL • CICS • C • Assembler • PL/SQL • DL/1 • Easytrieve • JAVA • Javascript • Visual Basic

Software: SQL • DB2 • QMF • Oracle • IMS DB / DC • VSAM • TSO / ISPF • ISPF Dialog • Tesseract • SAP • HTML • JIRA

MS Office: Excel • Word • Access • PowerPoint • Visio • Project • Sharepoint

PROFESSIONAL EXPERIENCE:

Confidential, Ft. Worth, TX

Sr. Project Manager

Responsibilities:

• Daily testing to verify customer acceptance testing and in corporate new test scenarios, as well as online screen UI/UX features, into JAVA, JavaScript, and other code analysis.
• Aggressively manages risk and issues; recommends mitigation efforts as appropriate.
• Creates process flows, timelines, and software upgrade tables for aircraft fleet IFE vendor-supplied software.
• Collaborates with quality analysts, vendor development, and other team leads to approve progress of issue resolution. Writes and executes SQL queries to confirm updated or changed test data.
• Monitors and validates data flow for online and (touch screen device) credit card purchases to assure accuracy of the payment processing, and assures credit card transaction PCI-compliance according to PCI-DSS standards.
• Provided logic to corroborate accuracy between 3rd party processors (GuestLogix) and settlements by client banking institution.
• Generated E2E payment process flow from encrypted key P2P transactions to the payment gateway, conciliating sales files with payment files, sending settlement file to the bank for authorization and billing, and returning virtual receipts for client access or email.
• Created requirements, developed test cases, and collaborated with vendor on enhancements to custom mobile apps and web-based software on Linux and Android systems.
• Uses both Agile IT modules and classic SDLC as components of my project management experience, and is able to leverage the two disciplines as used by both vendor, using OOAD code, and corporate teams. Attends frequent meetings and conference calls to provide data and guidance toward meeting business analysis deliverables and timelines.
• Conducts and creates software design documents and business requirements as a senior Project Manager and supports upgrade validation at various installation sites. Provides test schedules and checklists for other testers.

Confidential, Dallas, TX

Technical BA / PM

Responsibilities:

• Sr. Project Manager devising business process improvement through management and capturing of business requirements, facilitation, presentation, database design, and workflow, primarily for web-based and intranet financial and loan applications.
• Conducted change management using daily and weekly meetings (SCRUM) in an AGILE software development environment.
• Involved in initiation, goals, timelines, milestones, testing, and documentation of IT projects. Analyze and map business processes (current state/future state; “as-is / to-be”); Gap analysis and data verification.
• Created system documentation and VISIO pictorial representation of existing Lender interface system to mortgage loan review and acceptance processing system for technical design creation by JAVA, Javascript, & C# developers.
• Compiled and constructed detailed Powerpoint presentation pertaining to the system which was presented to internal users/SMEs.
• Mapped and configured database fields to GUI elements and displays of the Lender interface system.
• Compiled and collaborated Scope and Business Requirements documents for new maintenance release of National Underwriting system using Rational DOORS and Sharepoint.
• Created use case artifacts for workflow process of loan reviews in new functionality developed in IBM Lombardi workflow software.
• Created and linked solutions specifications to testing defect items contained in my requirements document using BMC Remedy and DOORS.
• Designed many process diagrams using VISIO and EXCEL and included them in mortgage/loan procedure and instruction artifacts on appraisal, credit review, valuation, and others.

Confidential, NY

Senior PM - Project Consultant

Responsibilities:

• Created and guided project plans for innovative projects with technical design of new .net, web services & planning.
• Designed and composed functional design documents using VISIO charts, process flows, and user stories /scenarios.
• Utilizing personal initiative, successful initial data modeling and requirements creation after attending project kick-off meetings.
• Seeking process improvement, proposed alternate system design based on client data conversion and federal rules.
• Conducted GAP analysis of requirements for new clients, solving testing defects and prioritizing development requests and their impact to internal stakeholders & external environment garnered from senior client contacts.

Confidential, Dallas, Texas

Sr. Technical Analyst/Lead Testing Consultant

Responsibilities:

• Program and logic analyzer for financial and wholesale banking and finance applications. Conducted change management and business process modeling within an Agile plan using ChangeMan, JIRA, and Sharepoint.
• Prepare program changes and installs via user-acceptance testing, peer reviews, and process/code flows.
• Conducted complex documentation analysis and composition for remediation and decommissioning projects.
• Part of a nationwide team of 20+ members, with off-shore support, maintaining several financial interfaces.
• Extensive use of mainframe and PC utilities and data maintenance; e.g., File-Aid (IMS), XPEDITER, JCLPREP, NDM, COBOL, IMS DB/DC, ABEND-AID, SDF, SQL, ViewDirect, SharePoint, REXX, EXCEL, VISIO, JAVA/J2EE, Weblogic, HLD/LLD, and MS Office.

Confidential, Fort Worth, Texas

Internal Systems Lead

Responsibilities:

• Develop technical and functional specifications and convert requirements into IT logic and architecture for loan and mortgage servicing and marketing.
• Supervise implementations via inclusive test data and data conversion mapping, user-acceptance testing, integration testing, and results diagrams.
• Serve as executive liaison for design, development, & maintenance teams of mainframe & JAVA web-based system changes. Defined functional and non-functional requirements for a web-based job tracking system.
• Prepare complex reports for management and stakeholders regarding infrastructure and status of projects.

Confidential

Senior Liaison / Change / Migration / PM Consultant

Responsibilities:

• Task Lead preparing migration/conversion to (web-based) .net/.com ERP Hewitt HR/Workways Intranet and Web Development application (Object-Oriented (OO) Application Design), including Benefits, HRIS, and pension, with UI to SAP payroll using COBOL, DB2, SQL 2005, XML, Ajax, JAVA, HTML, and Javascript.
• Led maintenance and improvement of custom and vendor code for a large utility corporation.
• Gathered and defined business requirements and logic. Mapped data using complex SQL queries to relational DB’s.
• Conducted data analysis and mapping, data conversion, and custom database design and development.
• Assisted in developing and implementing IT business systems strategies according to industry standards to improve operational processing and productivity. Used OOAD for design and system integration of Web-based technology.
• Created many custom reports and documentation, including job flows, program flowcharts, ERD’s, and table logic narration.
• Provided enhancement release notes and user for new features and functions. Assisted customers with techniques for data retrieval to use in decision-making, statistical data, and ad hoc employee reports.
• Captured problems and made clear descriptions, options, and solutions using charts and diagrams.
• Presented project plans and prototypes for developing and implementing IT business systems, as well as detailed user-acceptance testing and testing SOW deliverables to improve operational processing and productivity.

Confidential. Dallas, Texas

Senior Project Manager / Retail

Responsibilities:

• Supervised and implemented diverse service orders in retail and financial mainframe environment.
• Developed new administrative procedures, utilizing new functionality resulting from system changes.
• Standardized specifications and established priorities for accomplishing design and testing of various projects. Technical specialist and writer of user and IT staff reported and documents (artifacts).
• Reviewed, developed, recommended, and implemented activities related to assigned activity / program.
• Coordinated and developed efficient operational processing controls and functional enhancements.

Confidential . Pittsburgh, Pennsylvania

Project Management Consultant

Responsibilities:

• Managed pharmaceutical programs, to include development, specifications, maintenance, scheduling, facilitation, and testing.
• Supported scheduling, change control, configuration management, facilitation, & application/system interfaces.
• Modeled business process using SQL and UML for requirements analysis; designed Benefits/HR/Pension objects and tables.
• Analyzed IT assets and software logic for HRIS as part of a major HRIS / ESS conversion project.
• Followed and wrote many reports and functional documents for full standard life cycle.

Confidential . Fort Worth, Texas

HRIS / Benefits IT Lead Analyst

Responsibilities:

• Successfully provided technical /functional leadership, budgetary accountability, project management and overall program management of critical systems.
• Major contributor to the successful design, modification, testing, and implementation of browser-based web-enabled Employee Self-Service using custom drop-down boxes, table search, knowledgebase, custom relational database design, and scheduled overnight batch printing and process.
• Project Manager on annual benefits open enrollment, including 401-K options & vendor defined benefits plans.
• Led and programmed a system to enroll in defined benefits thousands of acquired employees and their dependents that were not in the Tesseract HRIS benefits system, resulting in savings of thousands of dollars. This was a successful 12-month project that was completed by me after an effort by others was inadequate. It provided calculation of prior salary contributions, estimation of benefits by retirement option, and confirmation of eligibility; liaised with customers to document impacts and assure group acceptance.
• Led development of projects resolving intricate operational and integration issues for small to large-scale projects ranging from $100,000 to $2 million.