SUMMARY:

• Business Analyst with over 7+ years of experience in Software Development Life Cycle (SDLC), business and functional requirements gathering, requirements analysis, business process design and software validation.
• Project experience with commercial and retail banking, investments, capital market, securities, brokerage and mortgage industry.
• Expert in Tracking and Managing the Requirements using Requirement Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables for a project.
• Ability to work cross - functionally with various stakeholders and team members and Identifying -Solving Business Problems and implementing appropriate technology solution.
• Proficient in Technical and Business writing, Business Process Flow, Business Process Modeling and Testing.
• Highly proficient in writing User stories, creating Use Cases, Use case diagrams, Workflow Diagrams, Sequence Diagrams, and Class Diagrams etc. Extensively used Rational Rose and MS Visio for UML.
• Extensive experience in organizing Joint Application Development (JAD) and Joint Requirement Planning (JRP) sessions, Interviews, workshops, Requirement Elicitation sessions and Rapid Application Development (RAD) sessions with end-users/clients/stakeholders and the development group.
• Expert in Tracking and Managing the Requirements using Requirement Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables for a project.
• Involved in of end users and Documenting Manuals.
• Strong working noledge in software development methodologies like Rational Unified Process (RUP), Agile, Waterfall across the span of various projects
• Application Transition and Migration along with Analytical exposure of UML such as Class Diagrams, Activity Diagrams, State Diagrams, Sequence, Data Flow and Entity Diagram.
• Experience in Risk Management process and technology reengineering, Sarbanes Oxley implementation, valuation review process and technology, strategic sourcing, metrics and benchmarking.
• Ability to gather requirement through Wish list and User Stories.
• Practical noledge of Scrum Meetings, Business Model and Use Case Descriptive.
• Creative and aggressive self-starter with integrative thinking skills, capable of communicating creative ideas through graphical analysis charts and statistical data display.
• Strong Management and Communication Skills, demonstrated proficiency in leading and mentoring individuals to maximize levels of productivity, while forming cohesive team environments.
• Excellent team player, adaptive and integrative thinking skills. Exceptional ability to learn new industries and business processes quickly.
• Excellent communication, analytical, interpersonal, presentation and troubleshooting skills.
• Analytical, methodical and resourceful approach to Problem Solving, Root-Cause Analysis, Conflict Resolution, Negotiation Strategies and providing corrective actions to meet business requirements.

TECHNICAL SKILLS:

Tools: MS-Project, MSOffice, MS Visio, MS (Excel, Word, PowerPoint). SharePoint

Business Skills: Business Definition Requirements, Business Process Analysis & Research, Use Case Modeling, Data modeling, JAD/RAD Sessions, Requirements Gathering, Gap Analysis and Impact analysis, Finance, Banking, Mortgage.

Methodologies: Agile, Waterfall, RUP and UML

Project management skills: Project charter, Traceability matrix, WBS, activity & class diagram, network diagrams, Gantt chart, PERT, critical path analysis, BRD, USE case diagram

RDBMS/DBMS: SQL, MySQL, Oracle 8i/9i/10g/11g

Data Modeling Tools: Visio 2000, Microsoft Office, Erwin

QA: test plan, test procedure, test cases, Bug tracking, test management process, quality management, functional testing, regression testing, system testing, UAT Testing

BI Tool: QlikView, Tableau, MS excel

Known Scripts/Languages: HTML5, XHTML, Java script, Core java, SQL

Application/Web Servers/OS: Apache 2.0.52, WebLogic8.1.6, Windows XP.

Operating System: Windows, Linux

PROFESSIONAL EXPERIENCE:

Confidential, Marlborough, MA

Business System Analyst

Responsibilities:

• Responsible for analyzing and translating business requirements for the development of business rules for Investment/Retail banking, Credit Risk and other business units
• Actively involved in gathering and preparation of technical and business documentation for the application in design, which could serve as future to the programmers and system developers
• Conduct workflow, process diagram and gap analysis to derive requirements for existing systems enhancements
• Involved in implementation and design of a real-time, multi-counterparty foreign exchange back office trade matching and confirmation system that immediately identified contract discrepancies, halping to reduce risk and minimize settlement errors.
• Assisted the Project Manager in setting project expectations, in evaluating the impact of changes on the organization and conducted project related presentations
• Conducted mass user interviews and gatheird business requirements using JAD sessions with SMEs, Fund Managers and Portfolio Managers
• Responsible for identifying and documenting business rules and creating detailed Use Cases
• Responsible for automating the Corporate Actions Department so as to send and receive the notifications to/from clients.
• Developed Base line testing scenarios for testing the future releases of the application using HP Quality Center.
• Supported the development of the test plan and test cases to be used in testing based on business requirements, technical specifications and/or product noledge
• Involved in Joint Application Development (JAD) sessions to define technology applications for business requirements.
• Work with project team on: planning, analysis, requirements, design & testing and for production implementations.
• Assist in development of materials for new technology and process improvements.
• Acted as a liaison between the technical, businesses and testing groups to provide them with required specifications/documentation and to resolve any issues in between.
• Analyzed and diagnosed issues which may impact performance or availability in the ecommerce environment.

Environment: MS-Office, JAD, UML, SQL, Data Analysis, SDLC, Use Cases, Quality Center, HTTP.

Confidential, Newyork, NY

Business System Analyst

Responsibilities:

• Defined and identified Business Rules by interacting with stakeholders and users through Surveys & Brainstorming.
• Developed a vision plan that defined the primary goals and objectives of the project.
• Gatheird Business Requirements from the Stakeholders and documented the requirements.
• Conducted Joint Application Development (JAD) sessions with Subject matter experts (SMEs) to obtain domain related information.
• Planned the project by conducting interviews, feasibility studies to identify and eliminate high-risk areas of the application.
• Assessed the evolution of business in future &developed long-term product roadmap.
• Identified Use cases from the Functional requirements and wrote Use Case Specifications and created Business Process workflow diagrams (Activity & Sequence diagrams) using Rational Rose.
• Applied Unified Modeling Language (UML) notations and methodology in developing models that accurately represent the business process and workflows to TEMPeffectively communicate them to the stakeholders.
• Implemented the Rational Unified Process (RUP) methodology of application development with its various workflows, artifacts and activities.
• Used Rational Clear Case as Version Control System for any changes to common documents, related to project.
• Assisted the QA personnel in the creation of Test Cases using Rational Test Manager.

Environment: MS Visio, MS Excel, SQL, RUP, UML, Rational Rose, RequisitePro, Rational Clear Quest, Agile.

Confidential, CA

Business System Analyst

Responsibilities:

• Assessed the requirements, audience, and organizational process assets to determine the level of formality appropriate for business analysis communication
• Implemented the SDLC for the developing life cycle and followed the standards process in the application.
• Translated business requirements into functional requirements and approaches for developers.
• Provided management support to the off-shore End to End integration/ Regression Test Team.
• Workflow documentation and comprehensive to the healthcare clients.
• Analyzed corporate healthcare business processes to develop customized solutions.
• Worked with Medicare operational management to monitor trends and report on operational metrics such as timeliness, workload, and staff trending, customer satisfaction, and other key measures to facilitate performance excellence.
• Interacted with healthcare clients to gather requirements, objectives, and input and output requirements.
• Developed test cases and scripts for front end testing.
• Performed execution of test cases manually to verify expected results.
• Ensured the accuracy and consistency of the data during the data loading process.
• Developed Use Case, Class and Deployment diagrams using Rational Rose.
• Responsible for architecting integrated HIPAA, Medicare solutions, Facets.
• Was involved in managing the Daily Standup meetings and also ensured that quality standards were enforced as per the build-release schedule.
• Developed a detailed test plan and test cases to cover all the requirements.
• Used rational Rose to create UML diagrams such as use case, activity, sequence, class and component diagrams.
• Developed Flowchart and process diagram using Microsoft Visio.
• Analyzed data architecture, documented and delivered data mapping, performed risk analysis.
• Frequently communicated with developers to resolve technical issues

Environment: SQL, Test Director, MS Office, UML, Rational Rose, Windows XP. MS Visio, MS Project.

Confidential, Chicago

Business System Analyst

Responsibilities:

• Developed Use Cases, Activity Diagrams and Sequence Diagrams for a clear understanding of the vision document.
• Designed Test Plans and Test Cases for User Acceptance testing (UAT) with the halp of QA teams.
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Wrote SQL Queries in MS Access to sort data and analyze the large set of data during project life cycle.
• Prepared Business process models; used Visio to create use case diagrams.
• Utilized RUP to configure and develop process, standards and procedures.
• Interfaced with business users to prepare and update Business Process Requirements for the new release of Healthcare tools.
• Prioritized outstanding defects and systems problems, ensuring accuracy and deadlines were met.
• In depth noledge of Medicare/Medicaid Claims processes from Admin/Provider/Payer side which were later part of the program to vendors.
• Performed GAP analysis of business rules, business and system flows, user administration and requirements.
• Tracked and maintained Stakeholder requested enhancements and changes using Requirement Traceability Matrix (RTM).
• Used the Rational Unified Process (RUP) to develop the different phases of Software Development Life Cycle (SDLC).
• Designed mockup and wireframes to communicate visual data flow to the end users.
• Conducted Risk Engineering to derive and execute action plans on time.
• Used Rational Clear Quest for defects and bug testing.
• Recommended corrective actions, if necessary, along with the progress against Development/Action Plan routinely to the Project Manager.
• Administered and coordinated User Acceptance Testing and obtain final system acceptance sign-off with the halp of Program Manager.

Environment: MS Visio, MS Project, Ms Office, User Acceptance Testing (UAT), Rational Unified Process (RUP), Rational Clear Quest, Joint Application Development (JAD), MS Access, Rational Test Manager, Requirement Traceability Matrix (RTM).

Confidential

Business Analyst.

Responsibilities:

• Understood the business process and developed a workflow diagram using MS Visio.
• Gatheird requirements by conducting meetings and brainstorming sessions with end users and SMEs and documented them.
• Responsible for the development and maintenance of Business Requirements Document (BRD) consisting of Functional and Non-Functional Requirements.
• Followed the Rational Unified Process (RUP) methodology of iterative software development with its various workflows, artifacts and activities.
• Facilitated JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication.
• Performed Data Analysis for LLD Release 2.0 which consisted of creating a Database for the 39 variables
• Writing SQL queries to pull out errors and sorting them as per classification
• Creating charts in Excel depicting error.
• Creating and giving presentations for the results of the study
• Created Use Cases and Use Case Diagrams using MS Visio.
• Supported the Testing team for the creation of Test Cases and through the entire testing process.
• Mapped the test cases with the functional requirements in the Requirements Traceability Matrix (RTM).
• Participated in User Acceptance Testing (UAT) and Performance Testing.
• Used Clearcase for version control of documents.
• Created Standard Operating Procedures (SOP) for the EBB application.
• Created and maintained Meeting Minutes / Issues Log and ensured timely resolution of all outstanding items.