EXPERIENCE SUMMARY

• Strong Knowledge of Software Development Life Cycle (SDLC) using Waterfall, Rational Unified Process (RUP), and Agile methodologies.
• Result oriented Joint Application Development (JAD) facilitator and meetings coordinator with excellent communication and interpersonal skills.
• Extensive experience in creating and documenting Business Requirements and Functional Specifications including use cases.
• Successful in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML), drawing UML diagrams, Activity Diagrams, and State Diagrams using Enterprise Architect & MS Visio.
• Well-versed in creating Wireframes using Axure & Visio for Screen Mock Ups.
• Track and maintain Stakeholder requested enhancements and changes using SharePoint.
• Experience in designing Test Cases and Test Scripts and conducting User Acceptance Testing (UAT).
• Strong presentation skills and ability to tailor presentations towards different functional areas of business.
• Developed training materials and trained end users on newly developed and existing applications.
• Experienced in software testing which involved development of test cases and test scripts, and User Acceptance Testing (UAT).
• Experience in working with various departmental teams, developing interactive relationships with business and IT colleagues, having a thorough understanding of needs, and perspectives of both the business users and the technical team.
• Team player, energetic, result-oriented, fast learner, excellent communication skills with strong research capabilities.

TECHNICAL SKILLS

• Requirements Gathering Conducting JAD Sessions Creating
• FRD Documenting Uses Case Documenting User Story Off - Shore
• Team Management Creating Wire frame Creating Test Cases / Test Scripts Vendor Management Preparing Training Materials
• Agile Methodology RUP Methodology Waterfall Methodology
• Financial Services Airline Digital Marketing Campaign Management

PROFESSIONAL EXPERIENCE:

Confidential, Malvern, PA

Lead Business Systems Analyst

Responsibilities:

• Involved in understanding Vanguard Group’s current business as well as their current systems.
• Created As-Is Business Process Models using MS Visio.
• Interacted extensively with various business groups, stakeholders and users to develop the Vision Document that is aligned with corporate strategic objectives
• Documented the “AS-IS” Business Workflows adhering to UML standards
• Managed the application support product backlog using AGILITY cards
• Involved in vendor management to implement ‘click to chat’ functionality.
• Worked as a product owner of the team as well as acted as the scrum master in the absence of the project lead.
• Conducted Monthly Business Prioritization meetings with the stakeholders identify AGILITY cards to be scheduled for the upcoming release.
• Documented User Story using AGILITY to detail the business need.
• Conducted weekly sprint planning meeting with the developers and quality assurance analysts to review user story, assign story points and assign cards to a respective sprint.
• Documented meeting minutes from JAD sessions and obtained sign-offs from JAD participants
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, functional and non-functional requirements
• Used SQL query to create test data.
• Designed User Interface-level wireframes detailing interaction models and user experience using Axure.
• Conducted requirement workshops to verify and validate business requirements
• Documented test cases / test scripts
• Performed functional and GUI testing to ensure that the user acceptance criteria are met
• Co-coordinated the User Acceptance Testing (UAT) on a daily basis with the SME’s to make sure that all the business requirements are addressed in the application

Confidential, Honolulu, HI

Product Owner/Business Analyst on eCommerce Application

Responsibilities:

• Interacted extensively with various business groups, stakeholders and users to develop the Vision Document that is aligned with corporate strategic objectives
• Documented the “AS-IS” Business Workflows adhering to UML standards
• Worked with business owners to create the Business Requirements Document (BRD)
• Conducted JAD sessions to define requirements and finalize the Functional Requirement Document (FRD)
• Documented meeting minutes from JAD sessions and obtained sign-offs from JAD participants
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, functional and non-functional requirements
• Identified use cases from the functional requirements, wrote use case specifications and created “TO-BE Business Process Workflow” diagrams (activity diagrams) in MS Visio
• Designed User Interface-level wireframes using MS Visio
• Assisted QA team in writing test cases.
• Conducted requirement workshops to verify and validate business requirements
• Created use case diagrams using MS Visio to show interaction between the actors and the use cases as well as to demonstrate the relationship between the use cases
• Maintained a Traceability Matrix to ensure that all functional requirements are addressed at the use case level as well as the test case level
• Performed functional and GUI testing to ensure that the user acceptance criteria are met

Confidential, PA

Jr. Business Analyst

Responsibilities:

• Worked with different business users to develop Vision Document and Business Requirement Specifications and gathered Business and Functional Requirements.
• Documented the AS-IS Business Workflow adhering to UML standards.
• Participated in JAD Sessions for gathering requirements from SME’s. Played the role of a Facilitator as well as Scribe in the JAD session.
• Documented Meeting Minutes from the JAD Session as well as responsible for getting a sign-off on them from the JAD participants.
• Followed a structured approach to organize requirements into logical groupings of essential Business Processes, Business Rules, Functional and Non-Functional Requirements.
• Identified Use cases from the Functional Requirements and wrote Use Case Specifications and created “TO-BE Business Process Workflow” diagrams (Activity diagrams) in MS VISIO.
• Created Use Case Diagrams using MS VISIO in order to show the interaction between the Actors and Use Cases as well as showing the relationship between the Use Cases.
• Managed all the requirements and making requirements available to all team members.
• Wrote Test Cases and walked the QA team through the Test Cases to make sure they understood them properly.
• Maintained a Traceability Matrix to ensure that all Functional Requirements are addressed at the Use Case Level as well as the Test Case Level.
• Performed Functional and GUI Testing to ensure that the user acceptance criteria are met.
• Co-coordinated the UAT with the SME’s to make sure that all the Business Requirements are addressed in the application.