SUMMARY:

• B.Tech & MBA graduate with 8 years of overall experience in IT Services and Entrepreneurship
• Handled business analysis, requirements management, consulting, product implementation, and project management in Cognizant Technology Solutions, across domains and projects in the US
• Practiced leading new implementations and enhancements projects covering all stages of the SDLC including requirements gathering, analysis, design, development, testing, implementation, support and documentation across various enterprise web based and client/server applications
• Acted as liaison between business representatives, application development, quality assurance and implementation teams, facilitating successful delivery of projects
• Effectively interacted and coordinated between globally located teams and delivered projects under stringent timelines and high pressure
• Experienced in analysis and review of business practices, procedures and operations workflows and identifying areas for improved efficiency and productivity
• Practiced in interviewing business and technical users to elicit and clarify requirements
• Ability to gather data and perform complex analysis to produce solutions and specifications that meet business objectives
• Experienced in documenting test plans, test cases, test scenarios and performing functional testing to ensure a high degree of Software Quality Assurance
• Cofounded and bootstrapped a startup in the live video streaming technology space and also launched the startup’s flagship live streaming product
• Successfully handled complex projects with global implementation and rapidly evolving requirements
• Experienced in managing large teams performing diverse functions
• Excellent leadership, communication and presentation skills
• Good interpersonal skills and professional exposure to working in cross cultural teams

TECHNICAL SKILLS:

Databases / Languages: RDBMS (Oracle 9i, MySQL, DB2) and SQL

Tools: Microsoft Office Suite, IBM Rational RequisitePro and Mercury Test Director, JIRA

Products: Eagle STAR / Eagle PACE

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Business Analyst

Responsibilities:

• Interview client’s business and technical users to elicit requirements and identify use cases
• Perform business analysis and functional scope study
• Identify workflows, perform gap analysis and map out AS - IS and TO-BE processes
• Identify business objectives, prepare high level business requirements document (BRD) and detailed software requirement specifications (SRS)
• Create Requirements Traceability Matrix and effectively manage requirements; prepare mapping documents between functional requirements and test cases
• Collaborate with the QA team to develop the testing plan, test scenarios and test case documents
• Perform Functional and User Acceptance Testing (UAT)
• Liaison with client users, development, testing and implementation teams to facilitate successful project delivery

Confidential

Cofounder / Product Manager

Responsibilities:

• Developed the product concept and boot strapped the company with a technical partner, embracing lean startup methodology
• Performed market feasibility study, defined the business plan, branding and go-to-market strategy
• Responsible for defining resource requirements, budgets, timing, scope, and deliverables for each project.
• Developed the marketing plan, solution offering and pricing plan for the core product
• Managed the business development activities including new customer acquisitions and sales channel partnerships
• Responsible for evaluating product ideas, prioritizing features and managing the functional requirements; Identifying opportunities to improve the customer experience; create and implement the product roadmap
• Responsible for the hiring, and managing the sales personnel and defining targets and conduct performance appraisals for the team
• Coordinated resourcing of customer support personnel and defined processes and SLA for handling service requests from clients and partners

Confidential, Pittsburgh, PA

Business Analyst / Project Manager

Responsibilities:

• Consult with clients to identify key requirements, defined project scope, developed project plan and schedule, provided leadership to internal team on projects and daily production issues
• Perform business analysis, functional scoping and requirements gathering
• Identify gaps in both the systems and provide solutions to overcome the shortcomings
• Collaborate with the business operations team, clients, and the offshore implementation team to facilitate requirements transfer and project delivery
• Establish baseline requirements and manage change control throughout the development process
• Effectively manage requirements and perform functional testing for the solution interfaces developed
• Facilitate issue resolution. Prepare and present timely status reports to client and internal senior management.
• Facilitate project status meetings for the teams located across international offices; provide business user ; support knowledge management and PMO processes

Confidential, Pittsburgh, PA

Business Analyst / Project Manager

Responsibilities:

• Study the functionality and processes followed in the current legacy system
• Capture business rules, perform product gap analysis and provide solutions to overcome the shortcomings
• Perform business analysis, process mapping, use case development, and requirements gathering
• Collaborate with the business operations team, clients, and the offshore implementation team to facilitate requirements transfer and project delivery
• Manage requirements, develop test cases, perform functional testing, integration testing and UAT for the solution interfaces developed
• Develop and maintain project schedule, identify and track milestones and identify and manage cross-functional dependencies
• Build effective partnerships with other internal teams to move project through all phases of the development process
• Support user, knowledge management and project management

Confidential

Business Analyst / Team Lead

Responsibilities:

• Perform the functional scope study of the Credit Card Services Marketing System
• Interact with the client application owners to elicit and understand the business functions and gather requirements
• Study and document the AS-IS business processes; Analyze the high level overview of the systems, capture use cases and workflows
• Define the business rules, process maps and data flows of these applications
• Perform knowledge transfer to the offshore development and testing teams
• Manageschedule and resources for developing, testing, and deployment
• Manageongoing reporting of project health to internal and external stakeholders

Confidential

Business Analyst / Team Lead

Responsibilities:

• Interacted with the client application owners to understand the business functions and gather requirements
• Performed the functional scope study and document the AS-IS business processes
• Analyzed the business processes and capture the system workflows
• Defined the business rules, process maps and data flows of these applications
• Acted as a liaison between the onsite and offshore team to ensure seamless integration, knowledge transfer and project execution
• Designed test plan, validated test scenarios and supervised the testing efforts of the QA team
• Monitoring of project progress, review and tracking of scheduled deliverables

Confidential

Programmer Analyst

Responsibilities:

• Software programming, design and development of new functionality, features and enhancements
• Study and analyze requirements, prepare design documents and write program code
• Perform unit, system and integration testing and validate source code and functionality before provision of build
• Provide periodic updates on project status including performance metrics, quality and milestones.
• Production support activities to overseas clients’ IT systems in mainframe technology