SUMMARY:

• Experienced Senior Level IT Manager: Strong operational and IT background. Managed help desks, Software Development,
• Infrastructure Support teams, and dedicated support personnel. Experienced in people management, operational management, resource budgeting, and business development. Experienced at managing and working within large business, finance, government and quasi government establishments. Ability to foster strong personal and working relationships with clients, suppliers and colleagues. Client Account
• Manager for Fortune 500 company. Client Account Manager for off shore development teams that provided software solutions for growing data management needs.
• Experienced Program Manager/Project Manager/Business Analyst: Carried full project life cycle responsibilities including feasibility studies, project initiation, requirements research, business impact assessments, project plans, risk mitigation, change control, status reporting, testing, deployment and project closure. Methodologies include Rational Unified Process (RUP), Waterfall, and Agile.

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis, Missouri

Senior Project Manager

Responsibilities:

• Program Manager responsible for Managing, documenting, and communicating the project scope to ensure project’s effectiveness is meeting the approved objectives, targets and budgets for the following projects.
• Peso Migration (budget - $1.6M), Panera Café Kiosk 2.0 (budget - $1.9M)
• Discoverer Migration and OBIE 10g upgrade to OBIE 11g (budget - $300K)
• Manage Projects according to Panera’s ESDM standard for System Development Lifecycle (SDLC)
• Project Estimation, Planning, Intake, Analysis, Design, Development, Implementation, Close.
• Resource management. Delegate tasks and responsibilities to appropriate personnel.
• Construct Project Request form, Charter, Plans, Resource Matrix, and Status Reports.
• Write reports for management, executives and business owners as it relates to each active project.
• Communicate with project owners as outlined in communication agreements.
• Monitor individual project progress and cost projections and report cost flow and variance to Executive Directors on a regular basis (weekly/bimonthly/monthly).
• Manage multiple project funds according to established financial board policies and procedures.
• Ensured that all financial records for the program are up to date.
• Ensured financial reports for funding board is prepared provided to appropriate review board.
• Identify and evaluate the risks associated with program activities and take appropriate action to control the risks.
• Monitor the program activities on a regular basis and conduct an evaluation according to the program evaluation framework.
• Defined, planned, executed and controlled multiple project charter, scope, requirements, release plans, risks, and schedules along with tracking multiple tasks and laterally spreading communication status and issues to lower and upper level management.

Environment: Windows 2007, Methodology (Waterfall, Agile), MS Project, Visio, JIRA.

Confidential, Lake St. Louis, Missouri

Senior Project Manager

Responsibilities:

• Software and Infrastructure Project Manager responsible for Managing, and communicating the project scope, resource and time to ensure project’s effectiveness is meeting the approved objectives, for the following projects.
• Mississippi Contact Center implementation (budget - $1.5M)
• Florida Contact Center implementation (budget - $1.2M)
• Project Manager for Interactive Intelligence Contact Center Solution (budget - $940K)
• Telephony Phone System, Voice over IP(VoIP), MPLS circuits, Remote Content Servers
• Cisco Unified Communication Manager - SIP
• Coordinate and facilitate Project meetings (internal as well as vendor managed meetings)

Environment: Windows 2007, Methodology (Waterfall, Agile), MS Project, Visio, SharePoint, MindManager, JIRA.

Confidential, St. Louis, Missouri

Senior Project Manager

Responsibilities:

• Project Manager responsible for Managing, documenting, and communicating the project scope to ensure project’s effectiveness is meeting the approved objectives, targets and budgets for the following projects.
• Installation of VPN Tunnel Gateway (budget - $187K)
• Prescription notification removal - Remove Rx (budget - $150K)
• Internet Security Improvement (budget - $400K)
• Client Website Redesign (budget - $4.5M)
• Mobile Applications to include Windows Software (budget - $650K)
• Email Rewrite (budget - $875K)
• Split Family/Multi Family group plans (budget - $3.4M).
• Manage Projects according to ESI’s standard for Solution Delivery Lifecycle (SDLC)
• IT Estimation & Planning, Intake, Analysis, Design, Development, Implementation, Close.
• Resource management. Delegate tasks and responsibilities to appropriate personnel.
• Construct Project Request form, Charter, Plans, Resource Matrix, and Status Reports.
• Budget forecasting, allocations and funding reviews. Provisional funding and Execution funding.
• Calculating Burn Rates, Project Labor Estimations, ROM(Rough Order of Magnitude), ETC and ATC.

Environment: Windows 2007, Web based Apps, Methodology (Waterfall, Agile), Enterprise MS Project, VisioSharePoint, ARC(Resource Management tool), VPMi

Confidential, St. Louis, Missouri

Senior Project Manager

Responsibilities:

• Project Management activities required to implement an outsourced Payroll, HR Benefits and Time and Attendance solution.
• Plan, monitor, manage and in coordination with the project steering committee direct the ADP Project using industry standard project management disciplines.
• Work closely with the Project Management Office Director, project sponsor(s), ADP, and others in program/project management, and the project team(s) to guide efforts in achieving intended business results by business critical dates, within budget and scope.
• Manage cross-functional teams and outside vendors who are responsible for delivering work on time, within budget, and with world-class quality results.

Environment: Windows 2007, Web based Apps, Methodology (Agile, UML, RUP), Enterprise MS Project, Visio

Confidential, Phoenix, Arizona

Account Manager

Responsibilities:

• Manage contracts and invoices. Manage dedicated Software Unit, Witness and Regression Test teams.
• Account Manager for all new business ventures with Boeing Military Aircraft division.
• Software Release Manager and Manage dedicated Software development team.
• Boston development team.
• Chicago development team.
• Bogota Columbia development team.
• India Off-Shore development team.
• Managed new development projects for Boeing.
• Direct and manage project development from beginning to end.
• Define project Charter, scope, Plan, goals and deliverables that support business goals.
• Collaboration with senior management and stakeholders.
• Develop full-scale project plans and associated communications documents.

Environment: Windows 2007, Web based Apps, Methodology (Agile, UML, RUP), MS ProjectVisio, Clear Quest, Clear Case, EM360

Confidential, St. Louis, Missouri

Senior Project Manager

Responsibilities:

• PM Support for East State Conversions and Brokerage Re-platform to ADP, BETA, and EDW.
• PM Support for Einstein Conversion to WFA apps - CIV, SmartStation, and Wisdom.
• PM for CIV Command Correspondence Letters conversion.
• PM liaison for DFS and HD-Vest Conversion to new Wells Fargo Applications.
• Functional PM for implementing Middle office Support roll for WFA Bank Support.
• BSG Store Support Migration of East Coast apps to West Coast platform.
• Build CIV Training Modules for WFA Store and Banking Support to maintain CIV data stream.
• BSG Store Support Training (to determine navigational efficiencies by Service Function and Application).

Environment: SmartStation, CIV, Hogan Beta, EinStein, Windows 2007, MS Access, Web based Apps, Methodology (UML, RUP), MS Project, Visio, Clear Quest, Clear Case

Confidential, St. Louis, Missouri

Consultant - Senior Project Analyst

Responsibilities:

• Responsible for tracking and documenting AGE/Wachovia Off-Shore application decommission deliverables.
• Coordinate the communication plan for the Portfolio for all application decommission deliverables including delivery and sign-off with application and project/program stakeholders.
• Ensure that all requirements, project plans, and changes to commitment are communicated to all affected team members.
• Schedule and conduct decommission project related meetings and prepare meeting minutes.
• Research, gather and document requirements for Decommissioning AGE Legacy Application.
• Document requirements for Migrating AGE Legacy Application to Wachovia Securities existing IT system.
• Research, gather and document requirements for Archiving AGE Legacy Application.

Environment: PeopleSoft, Windows 2003, MS Access, Web based Apps, Methodology (UML, RUP), MS Project, Requisite Pro, Visio, Oracle 9.x, Crystal Reports, Unix, Advanced Query Tool, Remedy, Clear Quest, Clear Case, Cobol

Confidential, St. Louis, Missouri

Project Manager / Senior Business Analyst

Responsibilities:

• Project Manager, Sr. Analyst and Developer for Special Earnings Project / WorkBrain and Kronos. (Payroll and time keeping system). Managed the implementation of the Employee Special Earnings Hourly Wage Adjustment program for Sara Lee Union employees in collaboration with the new Union contract for overtime, shift, and special assignment job duties. Responsible for analyzing, collecting and documenting the business requirements and defining the most suitable and efficient technical solution that meets the Unions contractual requirements.
• Personally designed and developed MS Access system to track and calculate Special Earnings adjusted pay for qualifying Union employees.
• Used Business Objects to generate reports to validate data conversion from Mainframe to Client Server.
• Sr. Business Analyst in support of ADP, SAP data acquisition, reports and menu design/modifications.
• Sr. Business Analyst, Employee Stock Purchasing Project.
• Sr. Business Analyst for Automated Payroll Deductions process (United Way, Stocks-Bonds, Union Dues, etc.).

Environment: ADP, SAP, MS Project, Visio, Oracle 9.x, Windows 2003, MS Access, Web based Apps, Advanced Query Tool, Toad, Methodology (UML, RUP, JAD), (WorkBrain, and Kronos time keeping systems)

Confidential, St. Louis, Missouri

Sr. Business Analyst/ Project Manager/ Data Warehouse Analyst

Responsibilities:

• Product Manager and Senior Business analyst for Account Profile and Branch Supervision application.
• Created gap analysis documents from business Use Cases and analysis sessions to determine system requirements.
• Created Use Case documents, Business Requirement documents for application modifications.
• Used SharePoint to
• Organize Enterprise wide search of company products and services
• Share Documents
• Manage projects that interfaced with multiple applications
• Map Data origin of other Office Applications

Environment: Windows 2003, MS Access, Web based Apps, Methodology (UML, RUP, JAD), MS Project, Visio, Oracle 9.x, Crystal Reports, Unix, Advanced Query Tool, Remedy, SharePoint, Clear Quest, Clear Case, Cobol.

Confidential - St. Louis, MO

Data Warehouse Business Analyst / Project Manager

Responsibilities:

• Provided senior level systems analyst service in support of the Mortgage Investment Analytics team as assigned.
• Works with business and WFS team members to define and document, business processes, business requirements, functional specifications, technical specifications, and test plans.
• Prepared specifications for system changes. Recommends and initiates systems testing.
• Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies.
• Managed the Tier 3 project process. Track and provide periodic status for open requests.
• Maintain and update SOW and provide schedule oversight and tracking for active projects.

Environment: WinSQL, PeopleSoft 8.x, Unix, Windows 2000, MS Access, Web based Apps, Methodology (UML, RUP,Agile), ClearCase, ClearQuest, MS Project, Remedy, Visio, DB2, Business Objects, DataStage, Informatica

Confidential . - St. Louis, MO

HRMS Senior Business Analyst

Responsibilities:

• Lead Business analyst during conversion of Cognose System to PeopleSoft v7.5, v8.0 and PS v8.8
• Instrumental in the development of PeopleSoft Employee Self Service Portal.
• Instrumental in the development of PeopleSoft Managers Portal.
• Developed Process Flows. Level 2 support for Enterprise Data Warehouse team.
• Used SharePoint to
• Organize group activities with shared calendars. Share Documents. Manage projects with sub groups.
• Exchange Data with Other Office Applications.

Environment: PeopleSoft 7.5 - 8.x, Oracle 8.x, PL/SQL, SQLPlus, Unix, Brio 6.x, Windows 2000, MS Access, Web based Apps, Methodology (UML, RUP, RAD, Waterfall), Remedy, KANA, SharePoint, ClearCase, ClearQuest

Confidential - St. Louis, MO

Project Manager / Programmer Analyst

Responsibilities:

• Managed, designed, developed, and implemented new projects in Data Warehouse environment.
• Facilitated meetings and conference calls with developers and upper level management.
• Constructed project plans for project completion using Applix Autoplan software and MS Project.

Environment: Methodology (UML, RUP, RAD), Oracle, PL/SQL, SQLPlus, COBOL, IDMS, VSAM, Unix, ERwin, Sys390, Windows NT, DB2, Platnum, MS Project, Vertools, Applix, Autosys, Netscape Composer, FOCUS/WebFOCUS, Java, Brio