SUMMARY:

• Provide management skills that are critical for a client - facing role, the ability to manage long-term client relationships, identify business needs of the customer and provide day to day management and support.
• Worked with customers on mid-sized to large global expansion roll-outs utilizing best practices PMBOK-centric methodologies. Prolific communicator always able to manage various group dynamics and facilitate effective business interaction and successful change at all levels.
• Developing projects from Charter to sign-off
• Forecasting and managing financial budgets on projects valued between $200K to $3 million
• Managing multi-client projects simultaneously
• Exhibit strong leadership abilities, including the ability to influence others
• Building strong team environments and fostering open communications
• Manage all levels of the project:
• Communicate project expectations with team members and stakeholders
• Track and maintain all project related documentation, software programs in a timely and accurate manner for team collaboration
• Set and continually manage project expectations with team members and other stakeholders
• Identify and resolve issues and conflicts within the project team
• Track project milestones and deliverables
• Track project expenses against budgets
• Provide status reports to management on time
• Act as an liaison for the client to negotiate contracts with vendors to ensure best pricing is obtained
• Manage trouble desk and ticket resolution during final testing and acceptance
• Obtaining formal acceptance of the project from stakeholders and customers
• Technology analyses, design and installation in Telephony, Infrastructure, CTI, Convergence, Call Center, VoIP, IVR, ACD, WAN/LAN and Wireless systems along with their edge devices, (routers, switches, and controllers)
• MS Office; Visio, Project, SharePoint and familiar with Clarity and Open Workbench
• Methodology; PMI, PMBOK

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Provided Stakeholders with an in-depth analysis on their infrastructure in the network closets to support Wireless services.
• Responsible for organizing highly complex activities for the successful launch of the project
• Developed engineering designs base on the JPMChase engineering standards
• Provided Methods of Procedures (MOP) to stakeholders
• Cross impacted departments (internal and external) resources to support the project
• Act as an liaison for the client to negotiate contracts with vendors to ensure best pricing is obtained
• Organize and provide structure to weekly status meeting
• Provide Status reports to Stakeholders
• Managed and provide reports on a 2.2 million dollar budget monthly to the Executive stakeholders.
• Managed procurement activities to ensure all products were on site during execution and control stages of the project
• Delivered the project deliverables on time and under budget
• Obtaining formal acceptance of the project from stakeholders and customers

Confidential

Responsibilities:

• Under the WRM I documented the business case
• Developed a feasibility study (Polite)
• Worked on building the budget (B2P)
• Developed MOP
• Cross impacted department heads with in Confidential for project resources
• Established plan of Communications (Status meetings & reports)
• Stakeholders
• Resources Teams
• Executive branch
• Negotiated contracts & pricing and motivate external resources teams
• Provided the SOW to all Stakeholders
• Provided management and control over scope costs, quality, risk and issues.
• Document deliverables on a per site bases.
• Obtaining formal acceptance of the project from stakeholders and customers

Confidential

Responsibilities:

• Worked with the client on developing an in-depth survey form to be used to evaluate each site in the project.
• Negotiated with third party resources in Europe and Southeast Asia to provide teams to gather information on the infrastructure
• Manage the scheduling activities for all resources and stakeholders
• Analyze d Confidential coming in from the field, documenting it on a spreadsheet for the client with recommendations on cost to migrate each location.
• Obtaining formal acceptance of the project from stakeholders and customers

Confidential

Business Development Manage

Responsibilities:

• I developed a path to market that produced. The results was 10 mobile unit sold that generated over $450,000.00 in gross profit during the first 12 months.
• Increase profit, sales, and reliability by redesigning and building our own products after a year into the existence of the company.
• The outcome of 10 months of R&D, we
• Increased performance by 30% to 50%,
• Lowered our cost to the end user by 25%, and
• Increased company profits by 20% while
• Decreasing bugs in the overall engineering design.
• Technologies used to communicate with the mobile unit, (Wi-Fi, Cellular, 5.8GHz, and 900MHz).
• Major Clients: Ohio State University, Marathon Petroleum Oil, and Dayton Electric and Power

Confidential

Business Analyst

Responsibilities:

• Charter development, Origination, Initiation, Planning, Execution and Closure.
• Meeting with key staff to conduct needs analysis and fully understand the operational goals
• Gathering all records from the vendor community to cross with actual billing
• Benchmarking all services costs, contract status, and performance within the organization
• Uncovering errors or inconsistencies within the products and services - returning lost funds to the bottom line
• Developing a vast bidders’ network across the country to obtain the absolute best pricing model for the organization
• Producing written communications reports often in excess of 100 pages detailing the above with visuals aids using Excel, PowerPoint, and Visio, providing various options to enhance capabilities and lower overall costs (average cost reduction 44%)
• Personally managing all aspects of changes,, and cost saving reporting to the organizations
• Maintaining all records ongoing to ensure new requests meet with the overall goals and objectives - keeping the team focused
• Informing clients of new market opportunities as time progresses and needs dictate
• Managed all levels of Project Development resulting from the Business Analyst