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Business Analyst Resume

5.00 Rating

SUMMARY:

  • Eliciting and clearly documenting Business, Functional and Technical Requirements, Specifications and User Stories
  • Engaged throughout the entire SDLC
  • Proactive, Loves to Research
  • Visio Diagrams
  • UAT, Functional Testing
  • Collaboration
  • Agile / Waterfall
  • Mockups, Wireframes
  • SQL Database research

EXPERIENCE:

Business Analyst

Confidential

Responsibilities:

  • I am currently responsible for small to medium sized internal and external client projects for a web based CRM and Billing solution utilized by the clients in the Electric and Gas Utility industry.
  • I work with a team of off - shore development, off-shore QA and on-shore Product Owners to define user stories and acceptance criteria for requests that can range from critical production fixes, streamlining and automating a new external or internal manual process or providing the ability to support new or updated EDI transactions.
  • The project types are both functional and technical and can be extremely complex in nature due to the varying rules and regulations for the Electric and Gas markets.
  • Perform SQL Queries to obtain additional information during research and or provides clarification to development and QA.
  • Prior to switching to Agile, the following PMO documentation was delivered: Business Requirements Specifications, Functional Design Specifications and Client Release Notes.

Technology: CRM, SAaS, SQL, JAVA, HTML, .asp, .net

Tools: MS Visio, MS Word, MS Excel, JIRA, Sharepoint

Methodology: Agile / SCRUM, Iterative, Waterfall

Systems Business Analyst

Confidential

Responsibilities:

  • I successfully, completed a number of different projects for a web based Online Bill Payment solution utilized by small and large financial institutions.
  • Projects ranged from small to large scale in size and varied in level of complexity.
  • Developed and maintained strategic / working partnerships with a variety of product stakeholders, technical and functional subject matter experts, product owners, project management and senior management.
  • Participated and led JAD sessions, stakeholder and SME interviews.
  • Created screen mockups and worked with usability experts.
  • Interacted on a daily basis with development and quality assurance members working on the projects. Involved from the initial phase of the project through deployment to production.
  • Created project documentation which consisted of Business, Functional and Technical requirements, Use Cases, Visio Diagrams, Requirements Traceability Matrixes, Glossary, Internal and External Release Notes and Training documentation.
  • Facilitated Lunch and Learns for the Business Unit for each completed project.

Technology: CRM, SQL, JAVA, HTML, .aspx, .net

Tools: MS Visio, MS Word, MS Excel, HP Quality Center, TFS, Sharepoint

Methodology: Iterative, Waterfall

QA Analyst

Confidential

Responsibilities:

  • Created and executed manual Smoke, Functional, System and Regression tests for a variety of projects using HP Quality Center.
  • Attended and participated in Requirements and Functional review sessions. Responsible for the logging of and retesting of software defects / bugs using HP Quality Center during the entire SDLC.
  • Participated in QA process improvement and created internal QA documentation and procedures.

QA Test Engineer

Confidential

Responsibilities:

  • Created and executed manual Smoke, Functional, System and Regression tests for a variety of projects using MS Excel.
  • Responsible for ensuring front end and backend code changes adhered to quality standards, functional and technical requirements.
  • Developed and maintained manual Functional, System and Regression test cases (using MS Excel).
  • Executed unit, functional, system and regression testing.
  • Performed SQL queries and Unix scripts to verify modifications to database and verify data.

Sr. QA Engineer

Confidential

Responsibilities:

  • Developed, executed, maintained and verified manual test cases for all cycles of software testing from planning stage to product release based upon Product Requirements, Design Specifications and Product knowledge.
  • Maintained and managed PVCS Tracker defect database: entered, updated, reviewed and closed items in database during all test and maintenance phases.
  • Ran Unix Shell Scripts
  • Participated in On-site Beta and User Acceptance tests.
  • Assisted management in developing the internal QA and Development process standards.
  • Managed setup and maintenance of test environment systems: including installation of operating systems, MS SQL, Proprietary Software, Database Back-Ups, Linux installation
  • Provided initial training of all new QA, Development and Technical Writing hires on Confidential Hardware and Software.

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